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Terminal 21, Bangkok Overview

Ever dreamed of travelling the world? This airport inspired mall in Bangkok, Terminal 21, brings all the cities of the world under one roof, letting you shop from Tokyo one minute, and San Fransisco the other. International luxury brands and many local labels are available here. With over 600 shops, a cineplex and all kinds of restaurants, the shopping experience here is emphasised like no other.

Terminal 21 opened in 2011 and today; it spans six floors, over 600 stores and more than 50 restaurants. Terminal 21 is home to Bangkok's longest escalator at 36 m (118 feet). From discounted clothes to luxury brands and a wide range of cuisines at its food court, it has something to offer every kind of traveller! Terminal 21 takes its whimsical airport theme quite seriously. As you enter, you'll see all the floor signs signalling 'Arrivals' in the cities. Display boards inspired by flight information screens at airports and an information desk with air-hostess costumed receptionists, Terminal 21 also has passport-inspired leaflets. Featuring lovely white interiors and curvilinear glass-and-steel facades, this mall takes you on a world tour without needing to leave the city.


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Shopping at Terminal 21

With four floors dedicated to a variety of stores, Terminal 21 is a shopper's paradise.

The Caribbean Lower Ground Floor

On the lower ground floor Caribbean, you'll find the Gourmet Market, some food outlets, along with banks and bookstores.

Ground Floor of Terminal 21 Bangkok
The Ground Floor of Terminal 21 is themed on Rome
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The Roman Ground Floor
On the ground floor Rome, you'll encounter beautiful marble statues and even a sizeable Roman-style fountain. Understandably, some of the more luxurious stores are housed here, such as Lyn Around World, Mango, Levi's, and Espada. Moreover, this is the floor to visit regarding WiFi and currency exchanges.  

A Parisian Mezzanine Floor
On the mezzanine floor dedicated to Paris, you’ll feel transported to the city of love with its versions of the Eiffel Tower and French Arc de Triomphe. This floor is a goldmine for women’s attire, selling skirts, blouses, backless bodysuits, and tunic dresses in stores such as Poem, Brandy Melville, Mac and H&M. Bangkok's longest escalator begins here, taking you all the way to level three Istanbul.

First Floor of Terminal 21
The First Floor of Terminal 21 is themed on Tokyo
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First Floor to Tokyo
On the first floor Tokyo, the stores are modelled after a busy Tokyo market. They are topped off with paper lanterns and charming Japanese statues. The stores here such as K9 (boutique clothing), Wila, Basement of Samantha (a consignment store selling brands like Zara, H&M, MCM) and Black Sugar, are bound to make you feel like a high-flyer. It caters best to women's clothing, especially lingerie!

Second Floor of Terminal 21
The Second Floor of Terminal 21 is modelled after London
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Second Floor - The Male Clothing Section
If women have the first floor for their guilty pleasures, the men will revel at the second floor London. You'll find men's clothing stores (including athletic stores) such as Ton Tip for cufflinks and accessories, Hoops, Cross Road, Human Fight, Sports World, and Hatman Exclusive. Best of all, these stores are separated by the classic red phone booths and double-decker buses of charming London.

Third Floor of Terminal 21
The Third Floor of Terminal 21 is made to look like a middle-eastern souq, modelled after Istanbul
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Three Floors to Istanbul
On the third floor Istanbul, you get a wide range of accessories at your fingertips in this Middle Eastern-souk styled floor. You should check out Crazy Horse for leather bags, Rock Me Jewellery, Leather Balcony, Jelly Bunny, and Ballet Shoes since 1959 for the best accessory products. Hats, jewellery, shoes – you name it, they've probably got it here.  

Golden Gat Bridge at Terminal 21
The Golden Gate Bridge Replica is one of the Main Attractions of Terminal 21
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Fourth and Fifth Floors of San Francisco
On the fourth and fifth floor, San Francisco are the mall's many, many food options! This food court serves generous portions at relatively inexpensive, making it a fantastic destination for a quick meal in the middle of a shopping spree.

Sixth Floor Hollywood
On the sixth Hollywood is Terminal 21's entertainment hub. With electronics being relatively inexpensive in Southeast Asia, you'll love the many options of headphones, phones, and even chargers, at prices that won't burn a pocket hole. Moreover, this floor is home to the SF Cinema where you can catch both movies in a glamorous cinema ambience. After all, what's more, exciting than Hollywood?

Terminal 21 Entertainment

 

Cinemas at Terminal 21
The Sixth Floor of Terminal 21 follows a Hollywood Theme
This floor also has the Cinema Theatre
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On the Hollywood floor, SF Cinema City operates an eight-screen cineplex. Two of these screens are 3D, digital displays. This cinema showcases the newest offerings of Western and Thai films each month. Understandably, it's usually filled with shoppers looking to end their day at Terminal 21 on a high note.   

This movie theatre is quite clean and well-spaced, with rows large enough for people to cross without disturbing fellow audience members. They offer three tiers of seating, including cosy sofa seats for couples. Their snacks area provides the usual suspects of movie snacks like nachos and popcorn, though they don’t serve any alcoholic beverages. Overall, catching a movie at Terminal 21 is a fun experience, and the reasonable pricing makes it all the better! It's no wonder that it's a sought-after destination for students, young executives, and the younger generation of shoppers.

Food and Restaurants

 

Lower Ground Floor of Terminal 21
Following the Caribbean Theme, the Lower Ground Floor of Terminal 21 has many Food Outlets
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Aside from the considerable range of products sold at Terminal 21, the mall is known for its vast food options! On the Caribbean lower ground floor, you’ll find fantastic food outlets like Mos Burger serving Japanese burgers, Subway, BreadTalk, and the like. What’s better than grabbing a bite before beginning your shopping spree?

For those seeking prime ingredients for their foodie side, the gourmet market on this floor serves everything from Japanese red bean flavoured milk to different flavours of seaweed. You’ll love munching on eclairs or ChaTraMue’s traditional Thai tea ice cream on the Caribbean floor, decorated with anchors, a lighthouse, and an overall beach feel.

Terminal 21 Food Court on the Fourth Floor
Terminal 21 Food Court, found on the San Francisco Floor
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But, the food highlight of Terminal 21 is the enormous food court featured on the fourth and fifth floors, San Francisco. Here, you’ll find over 50 different restaurants, some restaurants, chains and other independent outlets. From Swensen’s, Baanying Café and Secret Recipe to Pepper Lunch, Dory Seafood Bistro and Dairy Queen, this food court has it all. There’s something for the whole family to enjoy, whether it’s French fries and steak, tandoori chicken, pad Thai and rice, or even sushi! This food court is often considered the best food court in the city for its options, good quality, and reasonable pricing.  
It’s no wonder that, come mealtime, this food court fills up early fast! We'd recommend grabbing a table when making your food order, even if the area looks deceptively large and spacious. All menus are in English, and as a result, it sees a lot of footfall from tourists. 

Interesting Facts About Terminal 21

Each floor of Terminal 21 evokes a different city. The lower ground floor is dedicated to the Caribbean, the ground floor to the beautiful city of Rome, and the mezzanine floor in the town of love, Paris. The first floor imbibes the hustle and bustle of Tokyo while the second floor offers classy apparel reminiscent of the city of London. The third floor features Istanbul while the fourth and fifth floor draws inspiration from San Francisco. Finally, the top-most level (called the Pier) is inspired by Bangkok itself. On each of these floors, you'll find that everything, from the decor to the bathrooms, reflects the theme!

Visitor Tips

Terminal 21 Bangkok
Terminal 21 Mall in Bangkok
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  • Terminal 21 is one of Bangkok's mid-range shopping malls. Clothing prices vary anywhere between THB 200 to THB 2,000 for branded products. In recent years, the emergence of fancier brands in the mall has resulted in some price hikes.
  • At the Food Court on San Francisco floors, you won't be able to purchase food with cash. Instead, you're required to use a stored-value card that you can charge with money. This is swiped for meals, and any remaining credit gets refunded on leaving.
  • If you've spent the day at Terminal 21 and still feel an urge to sight-see, you're in luck! You can quickly jump on the BTS and head to close-by amusements parks if you're in the mood for drinks and entertainment in the night, head to Siam or Khao San.

How To Reach Terminal 21

 

Terminal 21 in Bangkok
Terminal 21 is located in the Watthana District of Bangkok, on the Sukhumvit-Asoke Intersection
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Terminal 21 is located in the Watthana district on the intersection of the busy Sukhumvit and Asoke in the heart of Bangkok. We’d recommend using Bangkok’s cost-effective and timely train services. You can take the BTS Skytrain to Asoke station or Sukhumvit station. From there, it’s just a skywalk distance to reach Terminal 21.   
Of course, you can always utilise other public transport like a taxi or motorbike to reach the mall. Terminal 21 is 28 kilometres or half an hour’s drive from Suvarnabhumi Airport, 12 kilometres or a twenty-minute drive from Wat Pho, 12 kilometres from Chinatown, and 15 kilometres or a twenty-minute drive from Chatuchak Market.

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