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Tourbirds (Pvt) Ltd
Travel agency in Matale
Joined Holidify in July, 2017
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Tour Package Listed By Tourbirds (Pvt) Ltd
4 Nights / 5 Days
Hill Country & Beach Bliss: A Sri Lankan Escape
Bentota (2N) → Nuwara Eliya (1N) → Kandy (1N)
Sold By: Tourbirds (Pvt) Ltd(5.0
)
From $256/person
3 Nights / 4 Days
Sri Lanka T20 World Cup Cricket The Ultimate T2...
Unawatuna (2N) → Colombo (1N)
Sold By: Tourbirds (Pvt) Ltd(5.0
)
From $260/person
Tourbirds (Pvt) Ltd Reviews
Trip to Colombo, Nuwara Eliya, Horton Plains National Park & World's End, Galle
Communication was spot on from day 1. Mr. Zaheen has excellent communication skills and was ever-ready to answer all our questions no matter how trivial.
2. He was extremely polite and courteous and explained in detail, our iteniary and suggested changes wherever necessary.
3. Very well connected in Srilanka and offered us the best chauffeur and very comfortable travel during the course of our (Read More)trip.
4. Zaheen makes it a point to meet with all his clients and this is a very good thing in my opinion as it makes us feel all the more special and adds just that personal touch.
5. He also made it a point to keep in touch with us during the whole trip asking if we were comfortable throughout he journey.
6. Hotels were decent at most places including a good spread of items on the menu.
7. Overall Tourbirds and Mr.Zaheen in particular offered us the very best service and thanks to him, we take back very fond memories of this place, back to India. Keep up the great work your are doing and we definitely hope to be back and we would gladly recommend your tours to our friends and family.
Cheers!
⭐⭐⭐⭐⭐
(5 Star Rating for Zaheen and team)
As any great travel agency, there are always areas where one can improve and I appreciate that Tourbirds and Zaheen take feedback constructively and work on ways to improve.
1. One issue we had with our hotel at Mirissa ( Mandara Resort) was that there was no lift facility and we were alloted a room on the 2nd floor, making it very difficult for my aged mom to travel up and down. Please be more m (Read More)indful of this the next time.
2. The gala dinner which we looked forward too had absolutely nothing on the menu for vegetarians at our Hotel in Colombo.( Hotel MaRadha).We literally had just fruits for dinner that day and it was not just us but a lot of other guest who were complaining about the limited menu for vegetarians . Please ensure that you give feedback about this to the hotel.
3. Also Driver accomodation should be looked into more seriously, as some of the hotels lacked in basic amenities and hygiene. At Colombo, the hotel did not have a facility for drivers to camp the night and hence our driver had to find a room 8-9 kms away from the Hotel.
Tourbirds (Pvt) Ltd replied19 Feb, 2025
Dear Mr. Madhukar,
Thank you for your fantastic 5-star review! We're thrilled you had such a memorable Sri Lankan experience, and we truly appreciate your detailed feedback.
We're es (Read More)pecially delighted that Zaheen's communication, courtesy, and personalized approach resonated with you. He, along with our entire team, strives to provide exceptional service and build genuine connections with our clients. We're also glad you found our hotel selections and transportation arrangements to your liking.
We take your feedback seriously, both the positive and constructive. Regarding the Mandara Resort in Mirissa, we sincerely apologize for the inconvenience caused by the lack of elevator access to your room. We will definitely prioritize accessibility needs when making future bookings.
We also appreciate your comments about the vegetarian options at the Hotel MaRadha gala dinner. We've already communicated your feedback to the hotel management and will work closely with them to ensure more inclusive menus for future events.
Finally, we acknowledge your concerns regarding driver accommodations. We are actively reviewing our partner hotels and will implement stricter criteria to ensure they provide adequate facilities and hygiene for our drivers.
Thank you again for choosing Tourbirds. We look forward to welcoming you back to Sri Lanka in the future!
Sincerely,
The Tourbirds Team
Thank you for your fantastic 5-star review! We're thrilled you had such a memorable Sri Lankan experience, and we truly appreciate your detailed feedback.
We're es (Read More)pecially delighted that Zaheen's communication, courtesy, and personalized approach resonated with you. He, along with our entire team, strives to provide exceptional service and build genuine connections with our clients. We're also glad you found our hotel selections and transportation arrangements to your liking.
We take your feedback seriously, both the positive and constructive. Regarding the Mandara Resort in Mirissa, we sincerely apologize for the inconvenience caused by the lack of elevator access to your room. We will definitely prioritize accessibility needs when making future bookings.
We also appreciate your comments about the vegetarian options at the Hotel MaRadha gala dinner. We've already communicated your feedback to the hotel management and will work closely with them to ensure more inclusive menus for future events.
Finally, we acknowledge your concerns regarding driver accommodations. We are actively reviewing our partner hotels and will implement stricter criteria to ensure they provide adequate facilities and hygiene for our drivers.
Thank you again for choosing Tourbirds. We look forward to welcoming you back to Sri Lanka in the future!
Sincerely,
The Tourbirds Team
Trip to Colombo, Kandy, Nuwara Eliya, Bentota
We embarked on a 6N7D trip to Sri Lanka that covered Colombo, Kandy, Nuwara Eliya and Bentota. There were many memorable experiences like the visit to the Elephant Orphanage, the Moon Plains, The Bird Sanctuary, the Turtle Conservation Centre, and the various water sports in bentota, which the kids enjoyed thoroughly. The trip was also made memorable by our driver and tour guide, Mr. Rashid Ali, w (Read More)ho was knowledgeable, soft-spoken, and very helpful. He took us to good spots, asked us to engage with good vendors and suggested great food during our trip. Overall, the experience was smooth, the hotels in the package were great and we thoroughly enjoyed ourselves. Thank you for a good time.
Food options at Earl's Reef, Bentota were dismal.
Tourbirds (Pvt) Ltd replied19 Feb, 2025
Dear Dr Prasant Nayak,
Thank you for your wonderful review! We're delighted you enjoyed your 6N/7D Sri Lankan adventure, especially the Elephant Orphanage, Moon Plains, Bird Sanctuary, Turtle (Read More) Conservation Centre, and Bentota watersports. We're particularly pleased that Mr. Rashid Ali's knowledge and helpfulness enhanced your experience. We appreciate your positive feedback on the overall smoothness and hotel quality. We've noted your feedback regarding the limited food options at Earl's Reef, Bentota, and will address this with the hotel management to improve future guest experiences.
Thank you for choosing us!
Thank you for your wonderful review! We're delighted you enjoyed your 6N/7D Sri Lankan adventure, especially the Elephant Orphanage, Moon Plains, Bird Sanctuary, Turtle (Read More) Conservation Centre, and Bentota watersports. We're particularly pleased that Mr. Rashid Ali's knowledge and helpfulness enhanced your experience. We appreciate your positive feedback on the overall smoothness and hotel quality. We've noted your feedback regarding the limited food options at Earl's Reef, Bentota, and will address this with the hotel management to improve future guest experiences.
Thank you for choosing us!
TourBirds and their travel teams Mash, Zaheen and driver Sahab are very professional and trustworthy.... All the arrangements was done properly( much professionally) hotels, pick up from Airport, sight seeing places, taking us to restaurants, doping us back to Airport (7 nights and 8 days) was excellent... Had a great time with my family and credit to goes to TourBirds.
It was a amazing family trip for me and my family. We visit all the palaces very relax. Tour plan by Tourbirds was excellent -food, accommandation and places. Very helpful tour organizer (Mashroor) and driver (Ahmed). Thanks for tourbirds for the memorable trip.
It was nice and pleasent experience and the guide cum friend was the most awesome guy and it was well planned journey from travel and whenever I come here I wish to take there travel.
Trip to Colombo
*****
Before I proceed further, me and my wife convey our sincere thanks to Tourbirds for making our tour memorable one. We had been traveling a lot but this outing was totally different and you were the one who made the difference.
Bentota beach and Tropical Life Resort Dambulla location and accommodation arranged by you, were really good. Wished we could have stayed a bit longer. Nuvara Elea (Read More) was very scenic. It was good arrangement that took us to religious places associated with Hindu religion. Tooth relic temple in Kandy was also nice and looked beautiful at night. Visit other places arranged in itinerary were worth visiting.
Dhananjaya Cab Driver/ guide was really nice. He explained history of every place visited before we started the journey. It made us easy to understand the background and importance of every place. He appears to be a professional tourist guide.
My best wishes to you. Keep it up.
Joginder Jyoti
Deputy Commissioner (Retd)
Trip to Sri Lanka
Tourbirds is the most genuine and best travelling agency which I have experienced from my own. I am very happy with all the services which I have got. Few points are -
1. 24/7 query resolution by Mr Mash, to whom I have coordinated from Dubai and India.
2. Mr Mash Helped me to book the most amazing hotels of the Srilanka.
3. Excellant services provided my Mr Shab (Driver). Very nice perso (Read More)n, always came on time whenever we asked for. We didn't even hired any photographer seperately as he was there all the time to click our pics apart from his main job, very much appreciated. Super talented and very humble and calm. Me and my wife both were very comfortable when he was there. 50 stars for this man.
3. Everything was fantastic - food, hotels, ambience, crowd, places like - Kandy, nawrelia, bentota, colombo.
We are absolutely happy with the services of Tourbirds Pvt LTD.
Regards,
Sajjan Harsh.
(Happy customers)
Thanks to the tourbirds team for making my trip to Sri Lanka a memorable one,for always providing me with the best guide.
About Tourbirds (Pvt) Ltd
Unveiling Sri Lanka's Magic with Tourbirds
Tourbirds isn't just a travel shop; it's your gateway to an unforgettable Sri Lankan adventure. We curate the finest tour packages, transforming your trip into a journey of self-discovery.
Immerse yourself in a vibrant tapestry of colors, culture, and endless curiosity. Sri Lanka, the "Land of Smiles," offers experiences to rejuvenate every soul. Escape the ordinary and embrace the extraordinary.
Dream it. We create it. Whether you're a couple seeking a romantic escape, a solo adventurer craving exploration, or a nature enthusiast yearning for pristine landscapes, Tourbirds crafts the perfect itinerary. We cater to every taste, from honeymooners to family vacations, special interest groups, and business travelers.
Our seasoned team brings unparalleled expertise to ensure your Sri Lankan holiday surpasses all expectations. Let Tourbirds transform your dream vacation into a reality that will leave you with memories to cherish forever.
(Read More)
Address
1st Floor, No.44, Kandy Road,, Matale, 21000, Sri Lanka
Destinations Covered
Sri LankaServices Offered
Flights, Hotels, Car Rental, Bus/Train, Sightseeing Tour, Travel Insurance, Visa
