Mountain Ice Trip
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Travel agency in Hisar
Joined Holidify in May, 2025
425 users connected by Holidify
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About Mountain Ice Trip
Mountain Ice Trip is a distinguished travel company dedicated to offering exceptional tour experiences in mountain and ice-covered destinations. We specialize in well-planned domestic travel packages that ensure comfort, safety, and adventure. Our commitment to excellence allows travelers to explore breathtaking landscapes, engage in enriching cultural experiences, and create lasting memories. With a focus on professionalism and customer satisfaction, we strive to deliver seamless and unforgettable journeys tailored to diverse preferences.
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Reviews
a month ago on
Trip to Gangtok, Darjeeling, West Bengal, India, Sikkim
I recently completed a Sikkim trip organized by Mountain Ice Trip, and the entire experience was excellent. From airport pickup and drop-off to hotel bookings and cab arrangements, everything was managed smoothly and professionally. The itinerary was well planned, the accommodations were comfortable, and the drivers were punctual and helpful throughout the journey. Thanks to their seamless coordin (Read More)ation, I Highly recommended for anyone planning to explore Sikkim!
2 months ago on
Trip to Gangtok, Pelling, Darjeeling, West Bengal, India, Sikkim
Our Sikkim journey with Mountain Ice Trip Planner was nothing short of magical,an experience that will stay with us forever. From the moment we landed, everything was perfectly organized, allowing us to simply soak in the beauty around us.
Waking up to the crisp mountain air, surrounded by snow-capped peaks and endless valleys, felt like stepping into a dream. Every destination—from the serene Ts (Read More)omgo Lake to the breathtaking Nathula Pass,zero point was curated so thoughtfully that each moment felt special and unforgettable.
And just when we thought the trip couldn’t get any better, we had some beautiful surprises along the way. An unplanned short visit to Nepal added an unexpected international touch to our journey, making it even more special. Along with that, the peaceful charm of Mirik, with its scenic lake and quiet surroundings, gave us moments of pure relaxation and joy.
A big thank you to Mountain Ice Trip Planner for making everything seamless from stays to travel to local experiences. Your attention to detail and care ensured we had zero worries and 100% enjoyment.
Sikkim, you were beautiful. Nepal and Mirik, you were the sweetest surprises. And this journey? Absolutely unforgettable. ❄️🏔️✨
3 months ago on
Trip to Gangtok, Pelling, Darjeeling, West Bengal, India, Sikkim, West Sikkim
Places
Coordinating with the local travel agents, as Mountain Ice Trip coordinator not did their job well as i need to contact every local travel agents on my own and the hotel selection was very worst for the amount i paid, when i asked about the hotel selection, the agent simply told me that this only we will provide,
I understand that the hotels depends on my budget, but the for this budget this hot (Read More)el selection was done by the agent that was my complaint and when the issue comes the agent not even had the courtesy to attend my call and for the money he called me every time.
Mountain Ice Trip replied21 Apr, 2026
Dear Sir,
Thank you for your feedback. I would like to clarify a few important points from our side which perhaps were not included in your review from your side,
At the time of booking, (Read More) I had clearly shared multiple hotel options with you, including better properties. However, you chose not to go with those options and preferred a lower-budget package despite my repeated suggestions. I had already informed you that with a lower budget, hotel quality and services would be accordingly limited.
Even after that, we did not compromise on service. In fact, in Gangtok, I arranged a complimentary hotel room upgrade for you, which has not been mentioned in your feedback.
Regarding communication, out of approximately 58 calls, I personally attended around 54 calls. For the 4 calls missed which are only under the 3 minutes I could not pick at that exact moment, I am unable to attach screenshots here; otherwise, I would have shared them for better clarity, I always followed up with you on WhatsApp and stayed connected. At the same times, I was handling multiple guests simultaneously at the same time, but I still ensured proper coordination for your trip.
We were in regular touch every day during your trip, and everything was managed continuously until you safely reached home. During the journey, our conversations were smooth and friendly, and you yourself shared positive feedback daily about enjoying the trip.
Also, regarding payment, the complete payment policy was shared with you in writing before booking, and it was discussed clearly as well. However, out of multiple scheduled payment timelines, not even once during the trip was the payment made on time. Repeated reasons like network issues were given, which created unnecessary coordination challenges from our end.
Additionally, you expected to cover complete Gangtok sightseeing in a single day, including Tsomgo (Changu) Lake, local Gangtok sightseeing, and monasteries located on the opposite side of the city. Please understand that visiting Tsomgo Lake alone takes approximately 4 hours for up-and-down travel due to distance and hilly terrain.
Similarly, covering the monasteries on the opposite side also requires around 4 hours. Combining all these in one single day is practically not possible without excessive rushing, which directly affects the overall travel experience.
Moreover, Gangtok local sightseeing and the monasteries outside the city were not part of your original package. These were additional places that you chose to visit as per your own preference. Despite this, we still guided you properly and assisted you in planning and coordinating these visits. This support has also not been mentioned in your feedback.
A destination like Gangtok requires proper time to explore and enjoy. Trying to fit everything into one day is not feasible from a practical travel and logistics perspective.
It is disappointing that none of the positive aspects have been mentioned, and only selective concerns have been highlighted.
We always value genuine feedback, but it should reflect the complete experience. Still, we take your concerns seriously and will continue improving our services.
Thank you.
Thank you for your feedback. I would like to clarify a few important points from our side which perhaps were not included in your review from your side,
At the time of booking, (Read More) I had clearly shared multiple hotel options with you, including better properties. However, you chose not to go with those options and preferred a lower-budget package despite my repeated suggestions. I had already informed you that with a lower budget, hotel quality and services would be accordingly limited.
Even after that, we did not compromise on service. In fact, in Gangtok, I arranged a complimentary hotel room upgrade for you, which has not been mentioned in your feedback.
Regarding communication, out of approximately 58 calls, I personally attended around 54 calls. For the 4 calls missed which are only under the 3 minutes I could not pick at that exact moment, I am unable to attach screenshots here; otherwise, I would have shared them for better clarity, I always followed up with you on WhatsApp and stayed connected. At the same times, I was handling multiple guests simultaneously at the same time, but I still ensured proper coordination for your trip.
We were in regular touch every day during your trip, and everything was managed continuously until you safely reached home. During the journey, our conversations were smooth and friendly, and you yourself shared positive feedback daily about enjoying the trip.
Also, regarding payment, the complete payment policy was shared with you in writing before booking, and it was discussed clearly as well. However, out of multiple scheduled payment timelines, not even once during the trip was the payment made on time. Repeated reasons like network issues were given, which created unnecessary coordination challenges from our end.
Additionally, you expected to cover complete Gangtok sightseeing in a single day, including Tsomgo (Changu) Lake, local Gangtok sightseeing, and monasteries located on the opposite side of the city. Please understand that visiting Tsomgo Lake alone takes approximately 4 hours for up-and-down travel due to distance and hilly terrain.
Similarly, covering the monasteries on the opposite side also requires around 4 hours. Combining all these in one single day is practically not possible without excessive rushing, which directly affects the overall travel experience.
Moreover, Gangtok local sightseeing and the monasteries outside the city were not part of your original package. These were additional places that you chose to visit as per your own preference. Despite this, we still guided you properly and assisted you in planning and coordinating these visits. This support has also not been mentioned in your feedback.
A destination like Gangtok requires proper time to explore and enjoy. Trying to fit everything into one day is not feasible from a practical travel and logistics perspective.
It is disappointing that none of the positive aspects have been mentioned, and only selective concerns have been highlighted.
We always value genuine feedback, but it should reflect the complete experience. Still, we take your concerns seriously and will continue improving our services.
Thank you.
3 months ago on
Trip to Darjeeling
I was really good experience with mountain ice trip tour company. Me and my husband went to Gangtok and Darjeeling it was our first trip together and MIT guided us and made it memorable one. Everything was perfect from cab driver to hotel and food and their recommendations. Pradeep ji has been their for anything you need.
I highly recommend to book your trip with mountain ice trip. You’re not gonn (Read More)a regret it 😊
3 months ago on
Trip to Sikkim
Viyan Verma ji from your team is amazing. We had some trouble with first hotel but later he checked with us everyday and provided all his support. We would definitely recommend him to our family and friends. We had great time and enjoyed our travel to Darjeeling and Gangtok.
a year ago on
Trip to Ranthambore National Park
Our trip to Ranthambhore was excellent. It was planned well and we really enjoyed.
The hotel could better facilities.
a year ago on
Our recent trip to Kashmir with Mountain Ice Trip Company was an absolute dream❄️🏔️ From start to finish, everything was planned perfectly, making our journey smooth and stress-free.
Well-Planned Itinerary, We explored Gulmarg, Pahalgam, Sonmarg, and Srinagar, covering all the must-visit places with enough time to relax and enjoy.
Comfortable Travel & Stay The hotels, houseboats, and transport (Read More)arrangements were top-notch.
Professional & Friendly Team The guides and drivers were knowledgeable, polite, and always ready to help.
Breathtaking Experiences From the Shikara ride on Dal Lake to the snow-covered meadows of Gulmarg, every moment was magical!
If you’re planning a Kashmir trip, Mountain Ice Trip Company is highly recommended. They make sure you experience the true beauty of Kashmir without any worries.
a year ago on
We had an unforgettable couple trip to Shimla and Manali with Mountain Ice Trip. Right from the start, everything was well-organized and smooth. The hotels arranged for us were clean, cozy, and offered breathtaking views of the surrounding mountains – perfect for a romantic getaway. The food was tasty and hygienic, with both local and North Indian dishes that we truly enjoyed. Our cab was comforta (Read More)ble and always on time, and the driver was polite, knowledgeable, and made us feel safe throughout the journey. The locations we visited, including Kufri, Mall Road, Solang Valley, and Atal Tunnel, were absolutely stunning and gave us a perfect mix of adventure and relaxation. The hotel staff was also very warm and helpful, always ready to assist with a smile. Overall, this trip gave us beautiful memories and a peaceful break from our daily routine. We’re really thankful to Mountain Ice Trip for such a wonderful experience and would highly recommend them to all couples looking for a romantic hill station holiday.
Address
HN 465, Hisar, Hisar, 125001, India
Destinations Covered
Darjeeling Gangtok Guwahati Kaziranga National Park Manali Shillong Shimla Srinagar Himachal Pradesh Jammu and Kashmir Rajasthan Sikkim Uttar Pradesh Lachung Tawang Cherrapunjee Pobitora Wildlife Sanctuary Mawlynnong Jowai Dawki South Sikkim North Sikkim West Sikkim West BengalServices Offered
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance
Mountain Ice Trip is listed in
- Darjeeling Travel Agents
- Gangtok Travel Agents
- Guwahati Travel Agents
- Kaziranga National Park Travel Agents
- Manali Travel Agents
- Shillong Travel Agents
- Shimla Travel Agents
- Srinagar Travel Agents
- Himachal Pradesh Travel Agents
- Jammu and Kashmir Travel Agents
- Rajasthan Travel Agents
- Sikkim Travel Agents
- Uttar Pradesh Travel Agents
- Lachung Travel Agents
- Tawang Travel Agents
- Cherrapunjee Travel Agents
- Pobitora Wildlife Sanctuary Travel Agents
- Mawlynnong Travel Agents
- Jowai Travel Agents
- Dawki Travel Agents
- South Sikkim Travel Agents
- North Sikkim Travel Agents
- West Sikkim Travel Agents
- West Bengal Travel Agents
