Winston-Salem Marriott, Winston-Salem | Photos, Reviews & Deals @Holidify

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Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Breakfast in the room, Vending machine (snacks), Outdoor furniture, Vending machine (drinks), Room service, Restaurant, Bar.
Safety & security	Smoke alarms, Fire extinguishers.
Services	Internet services.
Cleaning services	Dry cleaning, Trouser press, Ironing service, Daily housekeeping.
Food & drink safety	Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Valet parking, ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk.
General	Pets allowed, Parking.
Physical distancing	Physical distancing rules followed.
Pool and wellness	Fitness centre, Fitness.
Transport	Bicycle rental, Parking garage.

Guest Ratings For This Property

8.2

Based on 179 Reviews

100% verified reviews

Comfort

8.8

Cleanliness

8.8

Value For Money

7.8

Facilities

8.4

Reviewers Mention About Winston-Salem Marriott

The Winston-Salem Marriott received positive reviews for its great location near the convention center and numerous restaurants. Guests enjoyed the comfortable rooms and pleasant staff. However, ther (Read More)e were some complaints about parking, with limited options and potentially expensive valet fees. The attached restaurant was also understaffed, causing long wait times, but the food was praised. Overall, the hotel was deemed nice and convenient for events in the area.

Guest Reviews

Thomas

review category business travellers

2.0

Very poor

Horrible!!! I cannot believe Marriott would put their name on this old hotel!!!

Nothing. Couldnt watch football you didnt have channel. Room shower door broken, barn door for bathroom broken. Dirty nasty everywhere. No ice machine on 4th floor big open hold in the floor. Every light in hall ways was damaged. Elevator nasty and dirty. Bed was hard and uncomfortable. Very expensive have stayed many hotels this was one of the worst!

See above

Published on 02 Jan 2024

Petey

young couple

5.0

Passable

Staff was great.

Room rate for this particular weekend was ridiculous. No microwave in room was very disappointing. Bar closed too early for an event weekend.

Published on 23 Oct 2023

Girish

review category business travellers

10.0

Exceptional

Justin at reception - very helpful

Published on 16 Sep 2023

John

review category business travellers

7.0

Good

Fine.

Bed is comfy, staff is great

Hotel is started to look dated.

Published on 14 Sep 2023

Amy

review category business travellers

5.0

Passable

Fire alarm issues

Published on 08 Sep 2023

Theresa

family with young children

6.0

Pleasant

Clean nice people good location

I was quoted 236. 17 on booking . I got home and the charge on my credit card was 286.17. Was misleading on price of room. Not too happy

Published on 03 Sep 2023

Anonymous

family with young children

2.0

Very poor

Didnt like the hotel

Nothing

Not updated. No even coffee shop

Published on 20 Aug 2023

Della

review category business travellers

10.0

Exceptional

Outstanding service and facilities.

Staff was great! Very clean!

Nothing noted

Published on 18 Aug 2023

Laws

young couple

10.0

Exceptional

Will try to visit again I just enjoyed my stay there

Everything was clean and easy to get to

No complaints

Published on 11 Aug 2023

Maurice

review category business travellers

10.0

Exceptional

Local stay, peaceful city views

Honestly speaking and making things as simplistic as possible. Marriott has never failed with me when it comes to hospitality and taking care of their guests. I had a top floor city view this time and it was a beautiful site to catch the sunset one way while viewing a storm off to the distance in the other direction. Had reservations for dinner downstairs at Butcher and Bull. That was delicious, the Lamb chops were delicious as well as the Salmon. Great wine selection also. Overall great experience.

Only one minor issue, the door was sticking when trying to open to access the room. The lock may need to be repaired besides this and even with this being a minor issue to me personally, Marriott is still top notch.

Published on 17 Jul 2023