Courtyard Winston-Salem Downtown, Winston-Salem

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All Facilities for Courtyard Winston-Salem Downtown

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Visual aids: Braille, Facilities for disabled guests, Auditory guidance, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning, Heating.
Food & Drink	Fruits, Wine/champagne, Snack bar, Vending machine (snacks), Kid meals, Outdoor furniture, Vending machine (drinks), Restaurant, Bar, Coffee house on site.
Safety & security	Smoke alarms.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Laundry.
Services & Extras	Key card access.
Food & drink safety	Delivered food is securely covered, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Outdoor fireplace, Sun terrace, Shared lounge/TV area.
Reception services	Valet parking, Express check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Mobile app for room service, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Parking on site, Parking.
Entertainment and family services	Evening entertainment.
Transport	Shuttle service, Accessible parking, Shuttle service (free), Bicycle rental, Parking garage.
Pool and wellness	Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Fitness.
Shops	Minimarket on site.

Guest Ratings For This Property

8.1

Based on 168 Reviews

100% verified reviews

Comfort

8.8

Cleanliness

8.8

Value For Money

8.1

Facilities

8.7

Reviewers Mention About Courtyard Winston-Salem Downtown

The Courtyard Winston-Salem Downtown received mixed reviews. Some guests found the rooms to be dated and in need of maintenance, while others found them clean and comfortable. The staff was commended (Read More) for their helpfulness and promptness in addressing issues. However, the rooftop bar was deemed basic, and guests recommended exploring other options outside the hotel. The hotel's location in downtown Winston-Salem was praised for its walkability and proximity to various amenities. Water pressure and noise from a leaking shower head were mentioned as minor inconveniences. Some guests also expressed confusion regarding parking fees, breakfast availability, and amenities. Overall, the hotel was described as quiet and peaceful, but with a few areas that could be improved upon.

Guest Reviews

Anonymous

with friends

10.0

Exceptional

I had so much fun, the staff were so fun and helpful.

Location

Found some panties under the ottoman

Published on 30 Dec 2023

Dion

review category business travellers

9.0

Superb

Location was great, and staff was very helpful, professional and personable.

Paying $15.00 a day for parking. In my room 409, some of the wallpaper was peeling off and the was quite a bit of black mold in the shower. Very low sink water pressure and it took a long time for water to get hot.

Published on 13 Oct 2023