SpringHill Suites by Marriott Winston-Salem Hanes Mall, Winston-Salem

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Category	Facilities
Services	Internet services.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Food & drink safety	Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
General	Free parking, Parking, Pets allowed, Parking on site.
Physical distancing	Physical distancing rules followed.

Guest Ratings For This Property

8.4

Based on 161 Reviews

100% verified reviews

Comfort

8.9

Cleanliness

9.1

Value For Money

8.6

Facilities

8.8

Reviewers Mention About SpringHill Suites by Marriott Winston-Salem Hanes Mall

One reviewer praised the hotel's pet-friendly policy and highlighted the helpfulness of the staff when locked out of their room. They also mentioned the clean and quiet hotel and delicious breakfast. (Read More) Another reviewer had no complaints, describing the rooms as comfortable and spacious. However, they were disappointed that waffles were not available and the juice fountain was broken. A family traveling through praised the hotel for finding them a spacious room with two queen beds and a trundle couch. They also mentioned the clean room and helpful staff. Another reviewer appreciated the clean room, breakfast options, and the exceptional service provided by Virginia at the front desk.

Guest Reviews

Jamie

young couple

9.0

Superb

We will be back!

Breakfast was good- just don't get there too late since food does run out. Also, the seating is a bit tight if you get there during the rush. The location is excellent. The room was comfortable and the hotel was quiet.

Breakfast was good- just don't get there too late since food does run out. Also, the seating is a bit tight if you get there during the rush.

Published on 03 Jan 2024

Araceli

family with young children

10.0

Exceptional

Location,staff . Food was great and clean

Published on 02 Jan 2024

Waston

group

10.0

Exceptional

The pool and the gym

Published on 07 Dec 2023

Crystal

family with young children

10.0

Exceptional

Perfect location, very clean and quiet.

Everything

Nothing everything was amazing

Published on 24 Nov 2023

Burlie

solo traveller

10.0

Exceptional

A quick stop on my way but very convenient and comfortable!

Felt safe was clean and the staff was very friendly

They dont serve breakfast until 7 I had to be on the road before then.

Published on 04 Oct 2023

Delanda

solo traveller

10.0

Exceptional

This hotel will always be my choice when Im here visiting

Clean Staff helpful/easy checking in Bed was comfortable/ room was clean Felt safe

None

Published on 07 Sep 2023

Woworgull

family with young children

10.0

Exceptional

Excellent location very good breakfast The room was very comfortable.

Nothing

Published on 02 Sep 2023

Fabio

family with young children

6.0

Pleasant

Comfortable property. No service.

Good room size, clean, comfortable beds and nice shower

It is about time for hotels to go back being hotels after the pandemic. Daily service should be restored. There is no reason for customers pay full price to receive half of the service.

Published on 31 Aug 2023