Holiday Inn Niagara Falls-Scenic Downtown, an IHG Hotel, Niagara Falls

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All Facilities for Holiday Inn Niagara Falls-Scenic Downtown, an IHG Hotel

Category	Facilities
Activities	Live sport events (broadcast), Golf course (within 3 km), Hiking.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Visual aids: Braille, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available.
Room Amenities	Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink	Special diet menus (on request), Snack bar, Vending machine (drinks), Room service, Restaurant, Bar.
Safety & security	24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Daily housekeeping.
Services & Extras	Key card access.
Common areas	Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Tour desk, ATM/cash machine on site, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Invoice provided.
Physical distancing	Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Parking on site, Parking, WiFi available in all areas.
Entertainment and family services	Indoor play area.
Pool and wellness	Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Indoor pool (all year), Fitness.
Transport	Accessible parking.
Shops	Minimarket on site.

Guest Ratings For This Property

7.4

Based on 2488 Reviews

100% verified reviews

Comfort

7.7

Cleanliness

7.7

Value For Money

7.4

Facilities

7.4

Reviewers Mention About Holiday Inn Niagara Falls-Scenic Downtown, an IHG Hotel

The staff at the Holiday Inn Niagara Falls-Scenic Downtown were helpful and provided recommendations for local attractions and restaurants. The rooms were clean, spacious, and peaceful. The breakfast (Read More) at Anchor Bar was excellent and the staff were friendly. However, some guests were disappointed with the lack of a room with a view for their anniversary and found the evening staff to be unhelpful. Additionally, there were issues with hot water, charging ports, and the location of amenities in the rooms.