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Resort

Americana Waterpark Resort & Spa

Downtown Niagara Falls (5 kms from Cave of the Winds )

Ranked 23 out of 37 best hotels in niagara falls

7.7
(1839 reviews)

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All Facilities for Americana Waterpark Resort & Spa

Category Facilities
Activities Live sport events (broadcast), Live music/performance, Water park, Golf course (within 3 km).
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Room Amenities Shallow end, Heated pool, Air conditioning, Heating.
Food & Drink Kid-friendly buffet, Wine/champagne, Special diet menus (on request), Snack bar, Vending machine (snacks), Kid meals, Outdoor furniture, BBQ facilities, Vending machine (drinks), Restaurant, Bar, Coffee house on site.
Safety & security Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Daily housekeeping, Laundry.
Services & Extras Key card access, Lockers.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas Picnic area, Shared lounge/TV area, Games room, Garden.
Reception services ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General Private parking, Parking on site, Parking, WiFi available in all areas.
Entertainment and family services Kids' outdoor play equipment, Children's playground.
Pool and wellness Spa facilities, Hot tub/Jacuzzi, Swimming pool, Massage, Spa and wellness centre, Kids' pool, Water slide, Swimming Pool, Spa lounge/relaxation area, Indoor pool, Beauty Services, Sun loungers or beach chairs, Indoor pool (all year), Spa/wellness packages.
Transport Accessible parking, Public transport tickets.

Guest Ratings For This Property

7.7
Based on 1839 Reviews
100% verified reviews

Comfort

8.0

Cleanliness

8.0

Value For Money

7.3

Facilities

7.9

Reviewers Mention About Americana Waterpark Resort & Spa

The Americana Waterpark Resort & Spa received positive reviews for its spacious and clean rooms, friendly and helpful staff, and convenient location. Some guests mentioned noise issues at night, but (Read More)overall, the stay was enjoyable. The water park and arcade provided entertainment for families, and the hotel was praised for its safety measures. Nearby restaurants and amenities were also appreciated. Despite a few hiccups, guests expressed their intention to return in the future.

Guest Reviews

Andrew
family with young children
10.0
Exceptional
Exceptional
Lots too do for everyone!! All ages
Need later checkouts and earlier check ins to enjoy the pool

Published on 05 Jan 2024

Colonia
family with young children
8.0
Very good
The hotel is very clean and comfortable.
Yes, we liked it.
We didn't like the food at the pool restaurant.

Published on 04 Jan 2024

Lance
family with young children
8.0
Very good
it was great for the kids a nice time away
Kids had a blast fun waterpark
In the arcade, a few machines were broken and not labeled as such, and my young kids didn't appreciate how sometimes they wasted Coins on machines that didn't work. Mattress Destroyed my back. 2 trips to the chiropractor, more than likely will only stay one night rather than two due to that! One week later I can almost walk normally again!

Published on 04 Jan 2024

Yakout
family with young children
2.0
Very poor
Very poor
The room is clean
The staff and the water is so cold we can not swim

Published on 03 Jan 2024

Steph_marie007
family with young children
6.0
Pleasant
Pleasant
The rooms are very nice, comfortable and clean. Staff are very friendly. My son had fun at the waterpark and arcade.
The arcade didn't seem very well maintained. Some machines didn't give any tickets after playing, and some took your tokens and the game wouldn't start. The ATM was out of order and one of the ticket eaters were out of order.

Published on 03 Jan 2024

Crystal
family with young children
7.0
Good
Good
The water park and activities were all great ! Boston pizza was the most impressive
Our room was dirty with food on the ground when we arrived Also lots of condensation on windows and walls A lot of the arcade games were not working The oasis bar was soooooo slow 15-20 min for 2 drinks and there was only 2 people ahead of me Also not overly happy with price of buffet breakfast bar

Published on 02 Jan 2024

Chris
family with young children
9.0
Superb
Excellent fun for the whole family
The whole family enjoy the family suite with the bunk beds. The water slides kept them busy for 2 days.

Published on 01 Jan 2024

Eunhye
with friends
5.0
Passable
Passable
The breakfast was good.
Kids could not use the hot tub while they felt cold from the cold waterpark water.

Published on 28 Dec 2023

Tarek
family with young children
5.0
Passable
Passable
The pool was cold and the washroom wasnt clean.

Published on 27 Dec 2023

Eden
family with young children
9.0
Superb
Superb
We liked the water park
Everything is Okey for us

Published on 27 Dec 2023

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