Hilton Garden Inn Richmond Innsbrook, Richmond

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All Facilities for Hilton Garden Inn Richmond Innsbrook

Category	Facilities
Business facilities	Business centre, Meeting/banquet facilities.
Services	Internet services, WiFi, Free WiFi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests.
Safety features	Face masks for guests available, First aid kit available, Hand sanitizer in guest accommodation and key areas.
Cleaning services	Dry cleaning.
Reception services	24-hour front desk, ATM/cash machine on site.
General	Pets allowed, Parking on site, Parking, WiFi available in all areas.
Physical distancing	Contactless check-in/check-out.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Pool and wellness	Swimming Pool, Fitness centre, Swimming pool, Indoor pool.
Food & Drink	Room service, Restaurant.

Guest Ratings For This Property

7.8

Based on 229 Reviews

100% verified reviews

Comfort

8.3

Cleanliness

8.2

Value For Money

7.8

Facilities

8.1

Reviewers Mention About Hilton Garden Inn Richmond Innsbrook

The Hilton Garden Inn Richmond Innsbrook has clean rooms and bed linens. It offers nice amenities such as a bar, cafe, gym, and a relaxing courtyard. The reviewer didn't have a chance to explore more (Read More) but plans to stay here again. Another reviewer found the rooms in good shape and praised the friendly service at the front desk, specifically mentioning Samantha and Jess.

Guest Reviews

Parker

solo traveller

9.0

Superb

Front desk staff was exceptional and very polite/friendly!

Stains in the bathtub floor. Room was a little hot.

Published on 26 Dec 2023

David

young couple

9.0

Superb

Location was central to also shopping and eating places

Smell cigar smoke from the smoking area came thru the ac vents at night

Published on 26 Nov 2023

Ely

young couple

8.0

Very good

A Very good stay

We liked the attention and service at the front desk , the place itself close to many restaurants , the room and corridor cleanliness,

Published on 06 Nov 2023

Claudio

young couple

7.0

Good

The bathroom was very uncomfortable because it didn't have a tub so everything got wet, in the three nights we staye

I liked the location because it was close to restaurants.

Bathroom , bedroom and air conditioner

Published on 06 Nov 2023

Jones

family with young children

10.0

Exceptional

Excellent

Very pleased

No problems

Published on 06 Nov 2023

Gary

solo traveller

1.0

Bad

A little out dated decor, but the big issue is that they charge a Parking Recapture Fee. WTH, paying for a premium room and then this tacky fee.

Published on 23 Sep 2023

Singleton

family with young children

5.0

Passable

Breakfast was great. Staff was awesome.

Website pictures were deceiving. Would have been cheaper if I had just booked through the hotel.

Published on 17 Sep 2023

Bobby

young couple

9.0

Superb

Everything

Nothing

Published on 30 Aug 2023

Rodriguez

family with young children

10.0

Exceptional

I will DEFINITELY be coming back any chance I get!

Everything was great. I had come from a very stressful move and my cat and I were able to fully relax at your hotel; then my children joined me and we had a beautiful evening and morning after a very stressful move.

Leaving. I could have stayed for a month.

Published on 25 Aug 2023

Lucia

family with young children

7.0

Good

The location was fantastic and the staff were super friendly and professional.

There fee for parking, which seemed ridiculous given the location and the way the parking lot was set up. The room was also not very clean, and the accessible room was ridiculously far from the elevators.

Published on 22 Aug 2023