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Hotel

Aloft Richmond West Short Pump

(3 kms from Short Pump Mall)

Ranked 32 out of 41 best hotels in richmond

7.8
(242 reviews)

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All Facilities for Aloft Richmond West Short Pump

Category Facilities
Activities Live music/performance, Billiards, Stand-up comedy, Temporary art galleries.
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Pet bowls, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Access to health care professionals.
Room Amenities Air conditioning, Safety deposit box, Heating.
Food & Drink Fruits, Wine/champagne, Breakfast in the room, Special diet menus (on request), Snack bar, Kid meals, Outdoor furniture, Restaurant, Bar.
Safety & security Smoke alarms, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Ironing service, Laundry.
Services & Extras Key access, Key card access.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas Picnic area, Sun terrace, Shared lounge/TV area, Games room.
Reception services ATM/cash machine on site, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Invoice provided.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General Pets allowed, Parking on site, Parking, WiFi available in all areas.
Entertainment and family services Evening entertainment, Nightclub/DJ, Board games/puzzles.
Transport Accessible parking, Parking garage.
Pool and wellness Fitness centre, Fitness.
Shops Minimarket on site.

Guest Ratings For This Property

7.8
Based on 242 Reviews
100% verified reviews

Comfort

8.3

Cleanliness

8.2

Value For Money

7.9

Facilities

7.9

Reviewers Mention About Aloft Richmond West Short Pump

The Aloft Richmond West Short Pump is a nice hotel with friendly staff. The location is convenient with plenty of food places and bars nearby. The tavern downstairs offers great food with a discount (Read More)for hotel guests. The hotel is dog-friendly with green space for walking. Guests appreciated the complimentary breakfast snacks and the service. Some mentioned the need for updates in the rooms, but overall, the stay was enjoyable. The only negative aspect was a rude housekeeper.

Guest Reviews

Carson
young couple
8.0
Very good
Very good
Location
The inability to receive my military discount due to booking through a 3rd party site.

Published on 02 Jan 2024

Suzanne
solo traveller
6.0
Pleasant
Pleasant
It was difficult to unload luggage and my pet from street level to the 2d floor check in and then take another elevator to my room.

Published on 27 Dec 2023

Tara
young couple
10.0
Exceptional
Awesome!!
The location was perfect

Published on 25 Dec 2023

Joseph
young couple
9.0
Superb
Great stop when traveling.
Location was great, many restaurants and stores close by. Coffee was hot and fresh. Staff was pleasant. Nice stay.
Nothing

Published on 03 Dec 2023

Margaret
young couple
4.0
Disappointing
No privacy in restroom
Location is fantastic. Lots to do in walking distance.
The bathroom door had a gap so large in it that you got no privacy when using the toilet. Glasses were covered in spots. Loud club music playing at 10:30 when we arrived.

Published on 08 Nov 2023

Cheryl
solo traveller
7.0
Good
Convenient; staff did their best to be helpful
location was close to the event I was attending. Free parking was appreciated.
no microwave in room; room was too cold for my comfort, I tried to warm it using the thermostat but to no avail; the lights over the beds would not come on. bathroom sink was slow to drain

Published on 02 Oct 2023

Senecca
young couple
9.0
Superb
I enjoyed my stay.
Conviene location
Nothing

Published on 18 Sep 2023

Garwin
young couple
3.0
Poor
Great location-poorly maintained facility
Location
The rooms a/c did not work and the shower leaked all over the floor. The rooms were poorly maintained

Published on 07 Sep 2023

Kathy
solo traveller
9.0
Superb
Superb
The rooms are so clean!!!

Published on 04 Sep 2023

Christian
family with young children
4.0
Disappointing
My stay
The room is beautiful
My ac unit was broken, all night it dripped on the floor. My room was so hot and i have a newborn.

Published on 27 Aug 2023

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