SpringHill Suites Richmond Northwest, Richmond

This property has been featured in "41 Best Hotels In Richmond ".

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wifi

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bar

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King Studio with Sofa Bed

Max 3 Adults

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This room features a microwave and refrigerator as well as a flat-screen TV.

Studio Double with Sofa Bed

Max 5 Adults

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This room features a microwave and refrigerator as well as a flat-screen TV.

Category	Facilities
Business facilities	Fax/photocopying, Business centre.
Others	parking, bar, wifi, food.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Lift, Family rooms, Visual aids: Braille, Facilities for disabled guests, Higher level toilet, Lower bathroom sink, Auditory guidance, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available.
Accessibility	Toilet with grab rails, Emergency cord in bathroom.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Body soap, Conditioner, Toilet, Shower cap, Hairdryer, Shampoo.
Room Amenities	Trash cans, Sofa bed, Air conditioning, Heating, Desk, Private entrance, Seating Area, Iron.
Food & Drink	Refrigerator, Microwave.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, Smoke alarms, CCTV outside property.
Cleaning services	Laundry.
Services & Extras	Wake-up service, Towels, Wake up service/Alarm clock, Key access, Key card access, Linen, Alarm clock.
Media & Technology	Radio, Cable channels, iPod dock, TV, Satellite channels, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Luggage storage, 24-hour front desk.
Physical distancing	Contactless check-in/check-out, Physical distancing rules followed.
Pool and wellness	Fitness centre.
Transport	Bicycle rental.

About This Property

This hotel is located 10 miles from downtown Richmond, close to Interstate 64. It features a 24-hour fitness center, a 24-hour convenience store and studio accommodation with 37’’ flat-screen TVs.

Guest Ratings For This Property

7.6

Based on 212 Reviews

100% verified reviews

Comfort

8.1

Cleanliness

7.9

Value For Money

7.8

Facilities

7.8

Guest Reviews

Spunky

young couple

4.0

Disappointing

Very disappointed

Breakfast was ok

Spiders in the room The shower walls were peeling as we took a shower. Had to sleep on our own blankets bc sheets had stains

Published on 02 Jan 2024

Jeffrey

solo traveller

10.0

Exceptional

Good amenities and restful sleep.

The breakfast was very good. My stay pleasant. The hotel was in a great location for me, traveling to events I was attending. Had a slight problem with the shower drain. Employee took immediate action and took care of the problem. Would stay again and recommend anyone going to that area to stay at Springhill.

Nothing

Published on 31 Oct 2023

Theresha

young couple

10.0

Exceptional

The room was very nice and clean. The shower was nice and forceful.

Published on 15 Oct 2023

Paul

young couple

10.0

Exceptional

It was a nice, relaxing one night stopover.

The room was spacious, clean and quiet. The breakfast was good.

Published on 13 Oct 2023

Edna

young couple

6.0

Pleasant

How clean and comfortable it was.

Staff Fran and Tyra was not helpful or pleasant, on the other hand staff Oliver Green was such a beautiful, helpful person.

Published on 25 Aug 2023

Cynthia

young couple

9.0

Superb

I liked the layout of the rooms, the amenities and hotel location.

Included breakfast could have offered more than just one breakfast meat and food could have been warmer.

Published on 18 Aug 2023

Howe

family with young children

7.0

Good

Enjoyable

Very clean. Staff was super friendly and helpful.

Breakfast wasnt great. Food bland and cold. Our key cards kept not working for our room and fitness center. The staff fixed it right away but it was a pain in the butt.

Published on 19 Jul 2023

Gregork

family with young children

8.0

Very good

Big and comfortable beds, people at the recpetion very friendly

Breakfast cood be with more variety

Published on 14 May 2023

Vickie

family with young children

9.0

Superb

first time in one of these hotels. Adequate accommodation

convenient location

tv broken

Published on 11 May 2023

Tameca

with friends

1.0

Bad

The rooms were nice the beds were very uncomfortable my back is still bothering me the next day. I would never recommend

The location

I didnt like the fact that the Pool was closed and they dont tell the guest until after they pay for the room. Then they tell you we can use the YMCA pool. Well, my guest (which were kids) wasnt arriving until 6:30 pm and the YMCA was closing at 6. They charged my card an extra $75. They tell you if you cancel you still have to pay for the room. The Food was NASTY none of my kids liked it.

Published on 01 May 2023