Hampton Inn Richmond-West Innsbrook, Richmond

Top Facilities

parking

See All Facilities

Check Room Options And Availability

Search best deals and room options for your dates

Check Availability

All Facilities for Hampton Inn Richmond-West Innsbrook

Category	Facilities
Business facilities	Fax/photocopying, Business centre, Meeting/banquet facilities.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Non-smoking throughout, Designated smoking area, Facilities for disabled guests.
Safety features	Face masks for guests available, Staff follow all safety protocols as directed by local authorities, First aid kit available, Hand sanitizer in guest accommodation and key areas.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Express check-in/check-out, Luggage storage, 24-hour front desk.
General	Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out.
Pool and wellness	Swimming Pool, Fitness centre, Swimming pool, Outdoor pool, Fitness.
Transport	Accessible parking.

Guest Ratings For This Property

8.2

Based on 204 Reviews

100% verified reviews

Comfort

8.6

Cleanliness

8.5

Value For Money

8.1

Facilities

8.3

Reviewers Mention About Hampton Inn Richmond-West Innsbrook

The Hampton Inn Richmond-West Innsbrook is highly praised for its friendly staff, great food, and lovely rooms. Guests appreciate the delicious and plentiful breakfast bar, as well as the convenient (Read More)location near restaurants and shops. The hotel is described as a hidden gem with clean and spacious rooms. Some minor issues, like a single working elevator, are mentioned, but overall, the stay is highly recommended.

Guest Reviews

Kimberly

young couple

8.0

Very good

Staff was great

Location

Parking

Published on 02 Jan 2024

Michael

young couple

10.0

Exceptional

The breakfast was great and the location wonderful

Published on 30 Dec 2023

Sam

review category business travellers

10.0

Exceptional

Great location and clean Hotel

Very clean and safe environment

Fridge hadnt been emptied from previous guest

Published on 25 Dec 2023

Mercedes

young couple

2.0

Very poor

Didnt get the room we paid for. Then they put us in a room that wasnt clean. After talking to the

The entire experience was horrible

Dirty and the staff is rude

Published on 18 Dec 2023

Cheryl

family with young children

10.0

Exceptional

Clean and pet friendly

Price

Published on 28 Nov 2023

Darron

family with young children

1.0

Bad

Terrible Staff,and manager to allow such things to happen,

Room was in front of the elevator and the staff would not allow me to change rooms. The bedding was stained and nasty, ( was able to change that out) a group of middle eastern people was drinking, partying, loud noise right in front of the hotel entrance till after 2 am. I am a disabled veteran and my 2 nights staying there was unacceptable.! Never their again!

Room was in front of the elevator and the staff would not allow me to change rooms. The bedding was stained and nasty, ( was able to change that out) a group of middle eastern people was drinking ,partying, loud noise right in front of the hotel entrance till after 2am. I am a disabled veteran and my 2 nights staying there was unacceptable.! Never their again!

Published on 21 Nov 2023

Nisha

family with young children

10.0

Exceptional

Nicole was so absolutely accommodating and answered every question we had! Very welcoming and sweet!

Published on 19 Nov 2023

Mcquigg

review category business travellers

7.0

Good

Place was convenient and clean

There was an altercation with a guest who wouldnt check out and the police were called right across the hall from my room. I checked in early to get some rest since I work nights but I wasnt able to rest.

Published on 16 Nov 2023