Dukes London, London, England | Photos, Reviews & Deals @Holidify

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Location & Nearby Places

Mayfair (0.8 Km from city center)

35 St James's Place

15 Nearby Attractions

Buckingham Palace

0.5 km

Piccadilly Circus

0.6 km

Leicester Square

0.8 km

National Gallery

0.9 km

Soho

0.9 km

Chinatown

0.9 km

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All Facilities for Dukes London

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Wine/champagne, Breakfast in the room, Special diet menus (on request), Kid meals, Outdoor furniture, Packed lunches, Room service, Restaurant, Bar.
Safety & security	Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Ironing service, Daily housekeeping, Laundry.
Services & Extras	Key access.
Food & drink safety	Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Express check-in/check-out, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Invoice provided.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available.
General	WiFi available in all areas.
Entertainment and family services	Babysitting/child services.
Pool and wellness	Fitness centre.
Outdoor & View	Terrace.

Guest Ratings For This Property

8.3

Based on 531 Reviews

100% verified reviews

Comfort

9.1

Cleanliness

9.0

Value For Money

7.6

Facilities

8.2

Reviewers Mention About Dukes London

Dukes London received glowing reviews for its afternoon tea, service, and accommodations. One guest had a perfect experience staying for a wedding, praising the room, service, food, and Martini Bar. (Read More)Another review highlighted the exceptional service of Marianna for hosting an event. The afternoon tea experience was highly recommended, with excellent food and friendly service. Guests also enjoyed the quiet, relaxed atmosphere and exceptional martinis at the bar.

Guest Reviews

Geoff

young couple

8.0

Very good

It was only a one night stay, but the welcome drink in the room was most welcome! Good staff and perfect location for us.

Decor in the room was a little tired. When the room was last redecorated, the painters were not that careful when they painted around light switches. There was also an annoying plumbing sound most of the night.

Published on 29 Dec 2023

Yehia

review category business travellers

5.0

Passable

acceptable

The extra charges of 5% for accommodation added to my bill along with the cash grantee

Published on 27 Dec 2023

Kaimal

review category business travellers

9.0

Superb

My stay at "Dukes London"

The location as well as the service. All the hotel staff were extremely good, friendly and helpful.

1. Breakfast must be a complement along with the charges. In all major countries, hotels provide breakfast as a complement. Not charging separately. 2. No toothbrush and toothpaste provided

Published on 27 Dec 2023

Laura

family with young children

10.0

Exceptional

My daughter and I absolutely loved it!

Loved the staff, the location and the ambiance. Very cool bar and beautifully decorated for Christmas. Room was very nice size and the bathroom was great!

Could use a little updating.

Published on 26 Dec 2023

Andrea

young couple

3.0

Poor

The Cocktail bar and people working in the bar

The hotel is very small and the staf is not up to the level and the price of the hotel. We had problems with the heating which was very noisy and we had to stop it. The room (a King Sise De Luxe) had a regular noise in the early morning and for the whole day. Breakfast was very expensive and not up to the level of a five star hotel. Basically the impression I had is that people working has not been trained enough to run a five star hotel reception desk. The safe also went broken during our stay. We saw every day people moving in the stairs matress to arrange rooms or clean. Sometimes at 1 PM the room has not yet been done! Andrea Pulazzini

(Read More)

Published on 19 Dec 2023

Gareth

review category business travellers

10.0

Exceptional

Fabulous stop in iconic hotel

Staff and quality of service.

Published on 13 Dec 2023

Lee

young couple

5.0

Passable

History, location and staff excellent. Condition and amenities do not offer value at price point.

Door staff and breakfast staff were exceptional, as in 10/10 service really couldnt be improved. Location in St James is great and feels steeped in history.

Given the price charged (660 1 night) the hotel now feels shabby and unloved. The room opposite ours had left their breakfast tray, plates etc outside their door and there it stayed all morning and early afternoon. The lift was broken, we were on the 4th floor so meant plenty of stairs with Christmas shopping bags. Dukes bar closes very early so meant no residents night cap after West End show. In fairness, opening hours are on the website.

Published on 11 Dec 2023

Declan

young couple

10.0

Exceptional

As always, a thoroughly enjoyable trip back to a more gracious era with a superb location in St. James Square

The air of understated buy very genteel hospitality is an outstanding feature of the Dukes. The bar is unrivaled for quality cocktails, especially the classic martinis often called the best in the world. The Drawing Room is a wonderful place to go for that third cup of coffee and to get some work done after breakfast. The afternoon teas there are among the best London has to offer, and the restaurant is also top flight. I have been coming to the Dukes for several decades now, and it never fails to please with each visit being yet another reassurance of the owners' continuing commitment to quality.

(Read More)

Nothing really.

Published on 10 Dec 2023

Bramhall

review category business travellers

1.0

Bad

See above

Location and staff were great

We had no hot was so unable to wash for two days but the hotel gave us a free return visit and handled it very well so we will stay again They responded very quickly

Published on 27 Nov 2023