Mountain Heavens, Ella | Photos, Reviews & Deals @Holidify

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Location & Nearby Places

Ella Town Center (0.5 Km from city center)

The mountain heavens, Kitalella ,Ella

15 Nearby Attractions

Cafe Chill

0.3 km

Ella Main Street

0.4 km

Ella Rock

0.5 km

Ella to Kandy Train

0.5 km

Demodara Loop

0.5 km

Cooking Class at Ella

0.5 km

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All Facilities for Mountain Heavens

Category	Facilities
Activities	Walking tours, Hiking.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Room Amenities	Infinity pool, Air conditioning, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Breakfast in the room, Special diet menus (on request), Snack bar, Outdoor furniture, Packed lunches, BBQ facilities, Room service, Restaurant, Bar.
Safety & security	CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Daily housekeeping, Laundry.
Services & Extras	Lockers.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Sun terrace, Garden.
Reception services	Express check-in/check-out.
General	Private parking, Free parking, Parking.
Physical distancing	Physical distancing rules followed, Cashless payment available.
Entertainment and family services	Entertainment staff, Board games/puzzles.
Pool and wellness	Sun umbrellas, Outdoor pool (all year), Swimming pool, Outdoor pool, Swimming Pool, Sun loungers or beach chairs.
Transport	Shuttle service, Accessible parking, Car hire, Shuttle service (free).
Outdoor & View	Terrace.

Guest Ratings For This Property

8.5

Based on 214 Reviews

100% verified reviews

Comfort

8.8

Cleanliness

8.8

Value For Money

8.0

Facilities

8.5

Reviewers Mention About Mountain Heavens

Mountain Heavens in Ella, Sri Lanka, receives rave reviews for its spacious and comfortable rooms with stunning views of the valley. The highlight is the mouthwatering food, with the chef accommodati (Read More)ng dietary needs and serving delicious meals. The infinity pool overlooking the valley is a must-try. The staff is friendly and accommodating, and the location is convenient for exploring the area. The resort provides a cozy and relaxing atmosphere, making it a highly recommended destination for a relaxing getaway with breathtaking scenery.

Guest Reviews

Crystal

group

9.0

Superb

Lovely view

Published on 31 Dec 2023

Nina

family with young children

10.0

Exceptional

Location - and the view! Staff Food Facilities

Nothing. All great.

Published on 30 Dec 2023

Nicolas

family with young children

9.0

Superb

Awesome view to the mountains. Rooms have fantastic balconies. Breakfast was OK.

Published on 29 Dec 2023

Nalin

family with young children

10.0

Exceptional

Amazing way to experience Ella in comfort and great value.

Amazing location overlooking waterfalls and Ella. Spacious rooms. Very friendly staff

Published on 29 Dec 2023

Sriram

family with young children

10.0

Exceptional

Great views for a comfortable stay with an Infinity pool

Fantastic view from the room. So location is perfect Restaurant has also great views with waterfalls, Adamss peak right in front . Lovely infinity swimming pool with awesome views Friendly staff with good service.

too many power cuts , although generator backed it up . It was a bit annoying on a holiday . Wi- fi didnt work for almost a day and half , so it didnt help either . There was a pool table me and son wanted to use, but were told kids are not allowed by the staff who served us. Was told Adult can use only in certain timings. Not sure whats the purpose of it ? Then why have it in a family friendly place .

Published on 29 Dec 2023

Witharane

family with young children

10.0

Exceptional

Best in Ella! You will not regret choosing this hotel!

The hotel has the most gorgeous views. The staff are so helpful and pleasant. The food was some of the best we had in Sri Lanka. My whole family felt comfortable, safe, and welcomed at this property. We will definitely be back!!!

There was nothing we didnt like.

Published on 28 Dec 2023

Salimah

solo traveller

8.0

Very good

Lovely view, nice and friendly staff

The property is at the top of a hill away from traffic and noise. There was an issue with the room given, it was not as booked (2seperate double beds) . Discussed with the manager and it was quickly rectified. The pool was lovely, staff were friendly and helpful. Shower pressure and bed comfort were also good. Breakfast (English or Sri Lankan option)was a la carte and was good /plentiful. Ensure you get a rooms on the pool side,they have balconies and a spectacular view. The rooms on the other side are dark and have no view and not worth the money. Separate towels for the pool in the room.

Basic, maybe too basic for the price. Towels could be better.

Published on 21 Dec 2023