Hotel

DoubleTree by Hilton Memphis

5069 Sanderlin Avenue
7.7
(404 reviews)

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This property has been featured in "45 Best Hotels In Memphis ".

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Top Facilities

parking

bar

wifi

pool

food

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Double Room with Two Double Beds - Non-Smoking

  • Max 4 Adults
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    This room features a refrigerator and tea- and coffee-making facilities. A 49-inch flat-screen TV is also provided.

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    King Room - Non-Smoking

  • Max 3 Adults
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    This room features a refrigerator and tea- and coffee-making facilities.A 49-inch flat-screen TV is also provided.

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    Junior King Suite with Sofa Bed - Non-Smoking

  • Max 4 Adults
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    This room features a refrigerator and tea- and coffee-making facilities. A 55-inch flat-screen TV is provided.

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    King Room with Roll-In Shower - Disability Access

  • Max 3 Adults
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    This double room has a 49-inch flat-screen TV, tea/coffee maker and air conditioning.

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    King Suite

  • Max 4 Adults
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    This quadruple room features air conditioning and a 55-inch flat-screen TV.

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    King Room with Bath Tub - Mobility Access

  • Max 3 Adults
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    This triple room has a 49-inch cable TV and air conditioning.

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    Fitness King Room

  • Max 3 Adults
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    This triple room has air conditioning, a tea and coffee maker and a TV. The unit has 1 bed.

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    All Facilities for DoubleTree by Hilton Memphis

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Golf course (within 3 km).
    Others parking, bar, wifi, pool, food.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property.
    Bathroom Free toiletries, Hairdryer.
    Room Amenities Fold-up bed, Sofa bed, Air conditioning, Interconnected room(s) available, Ironing facilities, Heating, Safety deposit box.
    Food & Drink Wine/champagne, Special diet menus (on request), Refrigerator, Kid meals, Microwave, Restaurant, Kitchen, Room service, Tea/Coffee maker.
    Safety & security Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
    Cleaning services Daily housekeeping.
    Media & Technology Radio, Laptop safe, TV, Telephone.
    Services & Extras Key access, Key card access, Alarm clock.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Express check-in/check-out, Concierge service, Invoice provided, ATM/cash machine on site, Luggage storage, 24-hour front desk.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    Transport Airport shuttle, Airport shuttle (free), Shuttle service, Shuttle service (free).
    Pool and wellness Fitness centre, Fitness.
    Shops Minimarket on site.

    About This Property

    In the Clark Tower Complex business district in east Memphis, Tennessee, this hotel features free airport transportation as well as comfortable guestrooms that are filled with convenient amenities.

    Guest Ratings For This Property

    7.7
    Based on 404 Reviews
    100% verified reviews

    Comfort

    8.2

    Cleanliness

    8.1

    Value For Money

    7.5

    Facilities

    7.9

    Guest Reviews

    Ashley
    family with young children
    1.0
    Bad
    Bad
    When we checked in and got to our room, we unpacked just to realize our room had several issues. Bathroom door was off the hinge and didnt work, bathroom light was broken, air didnt work. Was told they would send maintenance up. Maintenance got up and said we never shouldve been put in that room. We had to pack all our stuff back up to be moved rooms. Our new room was not very clean and someones dirty towel was under the bathroom sink. Breakfast- we had to clean our own table and chairs from crumbs even though we were seated at that table by waitress. When tried to get ice the ice machine wasnt working. By far the worst hotel experience weve ever had and was our first time ever in the state of Tennessee

    Published on 23 Dec 2023

    Ed
    solo traveller
    10.0
    Exceptional
    Exceptional
    wonderful

    Published on 21 Dec 2023

    Lydia
    review category business travellers
    8.0
    Very good
    Very good
    Staff was friendl. checking-in and out was easy. The cookies they gave during check-in were delicious.
    I could hear through the walls pretty easily, so it was a bit difficult to sleep at times (doors banging, loud TVs, people talking, etc.)

    Published on 08 Dec 2023

    Karen
    review category business travellers
    5.0
    Passable
    Decent property but nothing exceptional.
    The comforter on the bed was very dingy and looked like it needed a good cleaning. The cabinet in the bathroom had holed in it and was in need of repair. There also was no ironing board or coffee creamer in my room
    See above.

    Published on 07 Dec 2023

    Woodhouse
    solo traveller
    10.0
    Exceptional
    Very nice
    Location
    Expensive

    Published on 30 Oct 2023

    Laquinza
    family with young children
    9.0
    Superb
    Superb
    The customer service, facility and location
    The food in restaurant was horrible, no internet access

    Published on 16 Oct 2023

    Natalie
    family with young children
    10.0
    Exceptional
    n/a
    was not on a busy street.
    not enough parking space

    Published on 01 Oct 2023

    Deidre
    family with young children
    8.0
    Very good
    Memphis
    Location, restaurant and cookies.
    Staff at night.

    Published on 17 Sep 2023

    Lakishia
    solo traveller
    1.0
    Bad
    It was very uncomfortable and I have stayed here in the past and it has never been this way
    Close to relatives
    Bugs in room and broke bathroom door

    Published on 12 Sep 2023

    Billingsley
    family with young children
    5.0
    Passable
    It was just ok. I wouldnt go back
    The pool was a plus
    The breakfast was not complimentary and there were not many options to choose from. Had I known this ahead of time I would not have booked

    Published on 02 Sep 2023

    DoubleTree by Hilton Memphis is featured in

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