The Westin Memphis Beale Street, Memphis

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All Facilities for The Westin Memphis Beale Street

Category	Facilities
Activities	Happy hour.
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Pet bowls, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Fruits, Wine/champagne, Breakfast in the room, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Restaurant, Bar, Coffee house on site.
Safety & security	24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi.
Cleaning services	Daily housekeeping.
Services & Extras	Key access, Key card access.
Food & drink safety	Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Valet parking, ATM/cash machine on site, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk.
General	Paid WiFi, Pets allowed, Parking on site, Parking.
Physical distancing	Physical distancing rules followed.
Transport	Accessible parking, Parking garage.
Pool and wellness	Fitness centre, Fitness.
Shops	Minimarket on site.

Guest Ratings For This Property

8.3

Based on 474 Reviews

100% verified reviews

Comfort

8.9

Cleanliness

8.8

Value For Money

7.9

Facilities

8.5

Reviewers Mention About The Westin Memphis Beale Street

The Westin Memphis Beale Street received positive reviews for its attentive staff, convenient location near Beale Street, quiet and cozy atmosphere, comfortable beds, and pet-friendly policy. Guests (Read More)appreciated the helpfulness and friendliness of the front desk staff and bartenders, and praised the spaciousness of the upgraded suites. The hotel also received compliments for its cleanliness and customer service. Overall, guests expressed their desire to stay at the Westin again.

Guest Reviews

Felicia

family with young children

10.0

Exceptional

Service was good and staff was great!! A big shout out to Angel, Karman and Maggie for providing us with a great experie

Karman, Angel and Maggie were so sweet and took very good care of me and my family!!! And the New Years party that was downstairs at the bar was lit!!! This is an amazing hotel and is a 10 out 10!!! Please stay here if you are ever in the Memphis,TN area!!

I loved everything!!

Published on 04 Jan 2024

Tomie

family with young children

10.0

Exceptional

Great location. Friendly staff.

Parking. Paid over $100 for parking for a 2 night stay at the hotel. Ridiculous..,

Published on 02 Jan 2024

Ricky

young couple

5.0

Passable

Just a waste

Nothing

Charge me for liquor n snacks that I did not even touch or eat

Published on 02 Jan 2024

Hope

young couple

10.0

Exceptional

Cleanliness

Crowded

Published on 02 Jan 2024

Karole

family with young children

7.0

Good

Everything would have been perfect had it not been for the rudeness of the front desk manager

The proximity to the FedEx Forum was phenomenal. The beds were very comfortable as well.

The front desk staff were extremely rude, especially the manager.

Published on 19 Dec 2023

Marjorie

young couple

10.0

Exceptional

Location

Nothing

Published on 19 Dec 2023

Tark58

young couple

10.0

Exceptional

Everything

Published on 18 Dec 2023

Carla

family with young children

10.0

Exceptional

room location and view

everything was fine

Published on 17 Dec 2023

Lashondreia

family with young children

8.0

Very good

The walls are thin. We could hear the people next to us and they could hear ours. Which was a little uncomfortable.

Published on 27 Nov 2023

Lica

family with young children

8.0

Very good

Rooms Fantastic, breakfast Staff disappointing along with the food.

The rooms were fantastic, with the added extras made a nice touch. My only suggestion would be if there are two people staying in the room for two days ensure that there is enough coffee pods and milk available to have at least two coffees each.

The breakfast team let you down dreadfully. It was not busy when we went in. In order not to embarrass the breakfast team I made a complaint at the check in counter at the main front desk. All our meals were luke warm (omelet/potatoes) and or cold (oatmeal). The coffee was cold we asked for a jug of hot water to warm up the coffee, we had to ask for refills on coffee. The lack of hospitality etiquette needs to be addressed. Extra milk served in a cup not a jug, try pouring from that into coffee cup or oatmeal bowl. The attitude to service to the customer was lapse to say the least. Disappointing especially from a establishment like the Westin. We paid top dollar to stay here and are treated as though its a bother to be looked after.

(Read More)

Published on 14 Nov 2023