Courtyard by Marriott Memphis East/Park Avenue, Memphis

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Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Outdoor furniture, Restaurant, Bar.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Laundry.
Common areas	Shared lounge/TV area, Garden.
Food & drink safety	Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services	ATM/cash machine on site, Express check-in/check-out, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed.
General	Private parking, Parking on site, Parking, WiFi available in all areas.
Pool and wellness	Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Outdoor pool (seasonal).
Transport	Accessible parking, Bicycle rental.
Shops	Minimarket on site.

Guest Ratings For This Property

8.1

Based on 201 Reviews

100% verified reviews

Comfort

8.6

Cleanliness

8.7

Value For Money

7.9

Facilities

8.4

Reviewers Mention About Courtyard by Marriott Memphis East/Park Avenue

The Courtyard by Marriott Memphis East/Park Avenue receives positive reviews for its friendly staff, nice rooms with comfortable beds, and convenient amenities such as a bar and fireplace. Guests app (Read More)reciate the seamless check-in and check-out process, as well as the professional staff. The hotel's location is also praised, with guests mentioning they will return for future visits.

Guest Reviews

Michael

family with young children

10.0

Exceptional

Excellent stay in Memphis

The facility was super clean and quiet. You are surrounded by several great restaurants. Very convenient location. Room was very nice and there was great staff for check in.

Published on 03 Jan 2024

Smith

family with young children

7.0

Good

Room was clean, staff was very friendly and professional

That there was no microwave, fridge had no shelves, that there was a Memphis tourism fee? A City occupancy fee? Extra fees

Published on 01 Jan 2024

Michael

review category business travellers

6.0

Pleasant

For the price it wasn't bad. No breakfast.

The staff was kind and helpful. The bed was confortable.

I was on the ground floor which had a slider door. I would probably pick a second floor next time for security. There was no breakfast. Just some over priced bagels. No free coffee. That is ridiculous.

Published on 25 Dec 2023

Dr

review category business travellers

9.0

Superb

Great location and poor hotel room service keep up

Location

Housekeeping was not good at all

Published on 16 Nov 2023

Alh1101

family with young children

2.0

Very poor

Skip to the next hotel

The water pressure was good. There was a fridge.

The checkin staff was horrid - FaceTiming the entire time (I saw the people when she put her phone on the counter) was snappy at me because I was interrupting her call. The walls are thin, the bedding was a joke, mattresses so hard. The bathroom echos like crazy and because of the shower design the floor is a swimming pool. Water damage above the sinks, no mirror with a chair (bathroom only) and not even a hair dryer. The AC was RIDICULOUSLY loud. Also this is within yelling distance of the hospital.

Published on 05 Nov 2023

Lashay

young couple

9.0

Superb

I like the location. Overall it was clean

My fitted sheet had a stain on it

Published on 16 Oct 2023

Jessica

young couple

1.0

Bad

Save your money

Leaving.

Everything. The staff was rude, it's in the hood the bed felt like a rock the water pressure is trash. The room had a weird wet feeling to it. The cost to stay for 1 night was to expensive for the crappy experience.

Published on 05 Oct 2023