Unicorn Holiday
Travel agency in Bangalore
Joined Holidify in January, 2019
902 users connected by Holidify
About Unicorn Holiday
We the team Unicorn Holiday is unique and every team member has been dedicated, loyal and willing to do what you expect for your dream vacation , there is no particular official working hours This commitment is personal and comes from a passion for people and There is a consistent customer service and quality in all that is delivered
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Reviews
2 years ago on
One of the worst experiences in Goa till date at Stonewood Resort, Vagator!! Here are the highlights of my stay.
Booked a party room for my 10 yr old kid and myself. Got the booking done through Unicorn Holidays, and had no idea what a party room means, and no one, including the agent told me before the booking or during check in that there will be ear blasting music from early evening till br (Read More)eakfast time!!!
Pointers:
1. Kutcha approach road: Access road to the resort is non existent, i.e. there is no pucca road leading to the resort, and one has to wade through muddy water mixed with cow dung to enter the resort.
2. Location: Not identified by the GPS. One can go in circles in the area and not locate the place at all, tiny sign board of the resort, feels like a small hippie joint.
3. Check in: no ID checked during check in, when I checked in at midnight, and though there was loud music I assumed the music would stop in some time.
4. Kid Unfriendly: DO NOT TAKE KIDS TO THE PLACE, ITS A HIPPIE JOINT!!! They charge extra for kids per night and provide the most kid unfriendly environment. Kids should not be allowed in this resort at all, and before booking no warning was provided to me. Thankfully I had a friends home where my kid could stay safe.
5. Arrogant Staff: When I complained to the manager at 5:15 am about the loud music, his response was, the music will not stop no matter what, volume may be reduced a bit. They did reduce the volume a bit but by the time I reached my room, the volume was up again. So, I had to had to make a call to the police help line 112. The Goa Police did a fantastic job and the music stopped within 15 mins. That night I got to sleep between 6am and 9am.
6. Limited buffet breakfast options: sub standard breakfast quality and very limited options.
7. Bad quality Food in Restaurant: we had ordered some snacks in the evening, and everything was oily and sub standard.
8. Horrible management: When I requested the manager to refund my money for the second night so that I could move out, they started playing the blame game between the agent and their staff. No one tried to help me out to relocate to another quieter room or to offer any solutions to the grievances. All they had to say was, we have loud music and everyone is informed during booking and check in of rooms. Though none of our group of 8 people who booked in the resort were informed of the same at any point in time.
9. Hippie joint: Saturday night and early morning saw the inflow of many hippies enjoying the ear blasting music till 7am. Again another night of limited sleep. This time the music only stopped when another friend of mine made a police complaint?.
4 years ago on
Trip to Alleppey, Munnar
There are no comments available for this review.
4 years ago on
We had a very good trip.. driver was very friendly and helpful..The accommodation was really awesome and peaceful..Food was tasty in all the places provided.. overall it was a great experience in very affordable price.. Thankyou unicorn
4 years ago on
Trip to Alleppey, Munnar, Thekkady
1) No cleanliness
2) staff not good
3) hygiene issue
4) safety issue... Staff was smoking on boat house where gas cylinders were kept.
6) promised decoration was not done.
Overall all pathetic experience we were just waiting to go out of boat house. Will never visit boat house again.
4 years ago on
Trip to Alleppey, Kovalam, Munnar
There are no comments available for this review.
4 years ago on
Trip to Alleppey
Great experience with Unicorn Holiday they were really helpful to me from starting of my trip inquiry , especially Mrs. Divya and they organized my trip very well and we can enjoy without any trouble and got an Amazing deals with very professional and friendly manner, the accommodation at Munnar Tree house was superb then There service was excellent
4 years ago on
Trip to Alleppey, Munnar, Thekkady
The trip was overall good. There were some hiccups which were mutually solved.
4 years ago on
Trip to Alleppey
There are no comments available for this review.
Address
#18/19, Muthuvachira, Patel Layout, Begur road, Bommanahalli, Bangalore - 560068 Susheela Square 2nd Floor, Mettukada Junction, Thycaud, Trivandrum - 695014, Bangalore, 560068, India
Destinations Covered
Malaysia Maldives Singapore Thailand Ooty Shimla Goa Himachal Pradesh Jammu and Kashmir Kerala Andaman and Nicobar IslandsServices Offered
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa
