TravelOcat
Travel agency in Hisar
Joined Holidify in February, 2018
311 trips booked through Holidify
Status: Currently Active
2 Documents Verified View
Hisar, India
About TravelOcat
In 2011, TravelOcat was started with the sole aim of providing pure and fresh travel experiences to everybody. We are the only company in India with most experienced guiding team throughout the World. We ensure that people have the best in class experience. Notwithstanding, every new challenge is accepted by us with open arms and we like to take on something that hasn't been done before purely bec (Read More)ause we'd like to earn our customers for life. Frankly, there's only one way of doing that, by grabbing the opportunity with both hands and by making it one BIG EXPERIENCE for each of our customers.
Address
First Floor - DSS 97 P, Hisar, 125001, India
Destinations covered by TravelOcat
Asia, Malaysia, Maldives, Mauritius, Thailand, Manali, Shimla, Andaman and Nicobar Islands, Goa, Bali, Singapore City, Dubai, Sri Lanka, Indonesia, Singapore, Himachal Pradesh, Punjab
Services Offered by TravelOcat
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa, Private Jet
Reviews Distribution
Reviews for TravelOcat
Very Poor
What's Not Good: Extremely Disappointed with Travelocat – A Trip Full of Hassles
I booked a travel package to Manali and Shimla with Travelocat, including flights, for a total cost of ₹57,00 (Read More)0, which I paid in advance. Unfortunately, this turned out to be a deeply frustrating experience from start to finish.
First, the travel agent delayed booking the flights, causing the fares to increase by ₹3,000, which I was then asked to pay extra. This kind of unprofessionalism is completely unacceptable, especially when the full amount had already been paid well in advance.
To make matters worse, the flights were delayed, and Travelocat never bothered to inform me about it beforehand. I had to find out on my own at the airport. The service throughout the trip was poor, and the hotels provided were far from what was promised – nowhere close to the standard expected from a professional travel agency.
The worst part of the trip was during the return journey, where the driver started demanding extra money, despite everything being prepaid. He stopped the cab multiple times on the highway, and the situation escalated so badly that we had to go to the police station to resolve the issue. Throughout this ordeal, Travelocat remained unreachable and did not answer any calls.
This entire experience was not only stressful but also completely avoidable had Travelocat acted responsibly. I would strongly advise against booking any trips with Travelocat unless they drastically improve their customer service, transparency, and accountability
Excellent
What's Good: Value for money with best support. Thank
Excellent
What's Good: Last month I made an international booking with TravelOcat. The whole experience was flawless from beginning to end. The team was very friendly, professional, organized and support (Read More)ive; stepping in when needed during the pre-trip visa process, and supporting us with our daily itinerary if necessary. This included close detail to what was covered in any day trips, and keeping the plans realistic. We appreciated the real or close-to-real time contact we received and the overall support team being available was outstanding. Great service and travel agency recommendation from us for you to investigate whether you are considering a domestic or international tour with them.
Excellent
What's Good: Super deal and best driver. Thank you Rohit and Kevin will visit himachal again soon
Excellent
What's Good: Exceptional Experience with TravelOcat – Highly Recommended!
We recently booked our family trip through TravelOcat, and it was nothing short of outstanding. From the very first (Read More)interaction to the final day of our journey, the entire experience was seamless, professional, and well-organized.
TravelOcat really goes the extra mile to provide tailored and trouble-free vacations. They listened carefully to our needs, offered several itinerary alternatives, and covered every little detail. Whether it was visa help, selecting the ideal hotels, making flight reservations at the best possible prices, or assigning a local contact in case of an issue during the trip – they took care of it all with utmost scrutiny and devotion.
What struck us most was their live support during our travels. We had instant queries and minor requests during the trip, and in each instance, we were provided with immediate and polite service. It's not easy to find a travel agency that remains so actively engaged even after the payment has been made.
Special appreciation to the backend staff who managed everything perfectly – hotel check-ins to sightseeing pickups. There were no surprises at the last minute, concealed charges, or delays – all was as promised.
If you want a travel agency that offers value, transparency, and life-long memories, TravelOcat is the agency to rely on. We're already thinking of our next vacation with them, and we thoroughly endorse them to anyone seeking a hassle-free and memorable journey!
Thank you, TravelOcat, for making our vacation so memorable. ????✈️
Very Poor
Trip to Manali
What's Not Good: Travelocat I have worst experience
Good
Trip to Bali
What's Not Good: The Hotels which are booked for us can be much better for our package, adds showing less price but not true
TravelOcat replied
(28 May, 2025)
Dear Guest,
Thank you for sharing your feedback with us.
We’re sorry to hear that the hotel arrangements did not fully meet your expectations. However, we would like to clarify that (Read More)your package was a customized 11 Nights & 12 Days itinerary, which is significantly more extensive than the 4 Nights & 5 Days promotional packages you may have seen in ads. These ads reflect short-stay, budget packages and are clearly mentioned as such.
Additionally, the hotels included in your itinerary were chosen based on your preferences and confirmed before finalizing the trip. Even so, we understand your concern regarding the Ramada Kuta, and we’ve already shared your feedback with our team to ensure better quality control going forward.
We truly appreciate your trust and the opportunity to serve you. We hope to welcome you again with an even better experience in the future.
Warm regards,
Team TravelOcat
Thank you for sharing your feedback with us.
We’re sorry to hear that the hotel arrangements did not fully meet your expectations. However, we would like to clarify that (Read More)your package was a customized 11 Nights & 12 Days itinerary, which is significantly more extensive than the 4 Nights & 5 Days promotional packages you may have seen in ads. These ads reflect short-stay, budget packages and are clearly mentioned as such.
Additionally, the hotels included in your itinerary were chosen based on your preferences and confirmed before finalizing the trip. Even so, we understand your concern regarding the Ramada Kuta, and we’ve already shared your feedback with our team to ensure better quality control going forward.
We truly appreciate your trust and the opportunity to serve you. We hope to welcome you again with an even better experience in the future.
Warm regards,
Team TravelOcat
Excellent
What's Good: Tq ketan
Pleasant
Trip to Himachal Pradesh, Manali, Shimla, Chandigarh
Excellent
What's Good: Thank you daksh and chetana mam. Great deal and super support
Excellent
What's Good: Tha k you ravindra and Kevin great trip great support
Excellent
What's Good: We recently traveled to Turkey with TravelOcat, and the whole trip was perfectly planned by kevin kapoor. It was a blend of history, culture, and adventure. He provided us with a g (Read More)reat itinerary of Istanbul, Cappadocia, and Pamukkale. We took the iconic hot air balloon ride at sunrise in Cappadocia, and it was just out of this world! The hotels were boutique-style, centrally located, and breakfast was included. Kevin also made our e-visa process go off without a hitch. The guides were extremely well-informed, particularly in the Sultanahmet walking tour. He was also prompt during the tour and offered recommendations for night eating and shopping. It was a top-shelf trip at an amazingly affordable cost. We are already in the process of organizing our second trip with TravelOcat.
Not worthy
What's Good: To begin, I would like to acknowledge the positive aspects of my experience with Travelocat, as I want to ensure my review is balanced and fair. Thank you, Travelocat, for providin (Read More)g the following positive elements during our trip:
1. Accommodation: The company arranged decent accommodation, ensuring a comfortable and enjoyable stay throughout our trip with nice view points. (Mountain Apple Inn at Manali and Sakoon Villa at Shimla)
2. Transportation: The vehicle provided was in excellent condition, making our daily commute smooth and convenient.
3. Customer Service: I must commend their responsiveness. Regardless of the time, the team was quick to reply to any inquiries, showing their commitment to customer support.
What's Not Good: Before I begin, I want to make it clear that this review is not written out of personal grudge or bitterness. My sole intention is to share an honest account of our experience in the hope that it helps at least one couple avoid the disappointment we went through. Choosing the right travel agency is crucial, especially for something as special as a honeymoon—and I sincerely hope this feedback helps someone make a more informed decision. As with any organization, there are always two sides—strengths and areas for improvement. Unfortunately, in my experience with this company, the drawbacks significantly outweighed the benefits. I would estimate that only about 20–25% of the experience was positive, while the remaining 75–80% was disappointing. I’m sharing my honest feedback regarding my recent 5-day, 4-night honeymoon trip to Manali, organized by Travelocat (Delhi to Delhi). This review is not intended to gain anything in return; my only hope is that it helps at least one other traveler avoid a similar experience. I know firsthand the frustration and regret that come with placing your trust—and money—in the wrong hands. One of the most concerning aspects of this experience is how the company maintains such a high rating on Google. Based on what I encountered, it’s hard to believe those ratings reflect genuine customer experiences. It raises the question of whether the reviews are being influenced internally or through external paid review services. Now, moving on to the cons—which, unfortunately, far outweighed the positives in our experience: 1. Lack of Agency Involvement After Arrival: One of the main reasons people choose a travel agency is for local guidance and to avoid potential exploitation in unfamiliar places. Sadly, that assurance was completely absent from our trip. After arriving in Delhi, the agency had no further involvement, simply handing us off to a driver. We ended up losing a significant amount of money to local vendors, many of whom seemed to be in collaboration with the driver. We were pressured into unnecessary purchases with little to no room for alternatives. This was extremely disheartening. 2. Driver Experience and Itinerary Gaps: While the assigned driver was polite, he failed to follow the itinerary properly. He frequently skipped locations, citing travel fatigue, and we ended up visiting only about 50–60% of the places mentioned in our original plan. He offered no insights or guidance about any of the destinations—just dropped us off and left. This completely diminished the purpose of a guided trip, and I’ll attach the original itinerary for reference. 3. Poor Food Quality: The morning breakfast and evening dinners included in our package were below standard at both hotels. For South Indian travelers especially, the food was almost inedible. Even when we were willing to pay for better options—like basic Chinese dishes in Shimla—the hotel staff denied our request. This reflects a lack of flexibility and customer consideration. 4. Candlelight Dinner Disappointment: The so-called "candlelight dinner" included in the package turned out to be laughable. A candle placed in a bowl with some rice flour on a standard table was the full extent of the arrangement. It lacked any sense of occasion or romance. I’ll share photos to help others avoid falling for this add-on. 5. Waste of Time in Shimla: We had two days each planned for Manali and Shimla. Regrettably, Shimla felt like a complete waste of time. The driver dropped us at Kufri and left us at the mercy of local operators who coerced us into buying expensive packages with no alternative options. After Kufri, we were supposed to visit key sites like Christ Church and Mall Road, but the driver skipped them and took us directly to the hotel. In effect, we saw only Kufri during our entire stay in Shimla. 6. Misleading Information About Hot Air Balloon Ride: One of the main reasons we chose this package was the hot air balloon experience in Kullu—a dream activity for our honeymoon. We were assured of its availability by the sales team and even given pricing details. But upon reaching Kullu, the driver informed us that it wasn’t ballooning season. This was deeply disappointing and felt like a serious oversight or, worse, a deliberate misrepresentation. 7. Unnecessary Delays During Return Travel: On our way back to Delhi from Shimla, we left early with plans to explore India Gate on our own. However, the driver stopped for over an hour and a half, claiming he was meeting a friend. A similar incident occurred earlier in Shimla as well. These unnecessary delays were unprofessional and disrupted our schedule. I have several more points of dissatisfaction, but I understand this has already become a lengthy review. I'm not sure how many people will read it in full—but if even one couple avoids the regret we experienced by reading this, I’ll consider it worthwhile. In short, choosing this agency for what should have been our first memorable journey as a couple turned out to be a major disappointment. This review is not written out of anger, but from a genuine desire to prevent others from going through the same disheartening experience. If you’ve read this far, thank you sincerely for your time and patience.
What's Not Good: Before I begin, I want to make it clear that this review is not written out of personal grudge or bitterness. My sole intention is to share an honest account of our experience in the hope that it helps at least one couple avoid the disappointment we went through. Choosing the right travel agency is crucial, especially for something as special as a honeymoon—and I sincerely hope this feedback helps someone make a more informed decision. As with any organization, there are always two sides—strengths and areas for improvement. Unfortunately, in my experience with this company, the drawbacks significantly outweighed the benefits. I would estimate that only about 20–25% of the experience was positive, while the remaining 75–80% was disappointing. I’m sharing my honest feedback regarding my recent 5-day, 4-night honeymoon trip to Manali, organized by Travelocat (Delhi to Delhi). This review is not intended to gain anything in return; my only hope is that it helps at least one other traveler avoid a similar experience. I know firsthand the frustration and regret that come with placing your trust—and money—in the wrong hands. One of the most concerning aspects of this experience is how the company maintains such a high rating on Google. Based on what I encountered, it’s hard to believe those ratings reflect genuine customer experiences. It raises the question of whether the reviews are being influenced internally or through external paid review services. Now, moving on to the cons—which, unfortunately, far outweighed the positives in our experience: 1. Lack of Agency Involvement After Arrival: One of the main reasons people choose a travel agency is for local guidance and to avoid potential exploitation in unfamiliar places. Sadly, that assurance was completely absent from our trip. After arriving in Delhi, the agency had no further involvement, simply handing us off to a driver. We ended up losing a significant amount of money to local vendors, many of whom seemed to be in collaboration with the driver. We were pressured into unnecessary purchases with little to no room for alternatives. This was extremely disheartening. 2. Driver Experience and Itinerary Gaps: While the assigned driver was polite, he failed to follow the itinerary properly. He frequently skipped locations, citing travel fatigue, and we ended up visiting only about 50–60% of the places mentioned in our original plan. He offered no insights or guidance about any of the destinations—just dropped us off and left. This completely diminished the purpose of a guided trip, and I’ll attach the original itinerary for reference. 3. Poor Food Quality: The morning breakfast and evening dinners included in our package were below standard at both hotels. For South Indian travelers especially, the food was almost inedible. Even when we were willing to pay for better options—like basic Chinese dishes in Shimla—the hotel staff denied our request. This reflects a lack of flexibility and customer consideration. 4. Candlelight Dinner Disappointment: The so-called "candlelight dinner" included in the package turned out to be laughable. A candle placed in a bowl with some rice flour on a standard table was the full extent of the arrangement. It lacked any sense of occasion or romance. I’ll share photos to help others avoid falling for this add-on. 5. Waste of Time in Shimla: We had two days each planned for Manali and Shimla. Regrettably, Shimla felt like a complete waste of time. The driver dropped us at Kufri and left us at the mercy of local operators who coerced us into buying expensive packages with no alternative options. After Kufri, we were supposed to visit key sites like Christ Church and Mall Road, but the driver skipped them and took us directly to the hotel. In effect, we saw only Kufri during our entire stay in Shimla. 6. Misleading Information About Hot Air Balloon Ride: One of the main reasons we chose this package was the hot air balloon experience in Kullu—a dream activity for our honeymoon. We were assured of its availability by the sales team and even given pricing details. But upon reaching Kullu, the driver informed us that it wasn’t ballooning season. This was deeply disappointing and felt like a serious oversight or, worse, a deliberate misrepresentation. 7. Unnecessary Delays During Return Travel: On our way back to Delhi from Shimla, we left early with plans to explore India Gate on our own. However, the driver stopped for over an hour and a half, claiming he was meeting a friend. A similar incident occurred earlier in Shimla as well. These unnecessary delays were unprofessional and disrupted our schedule. I have several more points of dissatisfaction, but I understand this has already become a lengthy review. I'm not sure how many people will read it in full—but if even one couple avoids the regret we experienced by reading this, I’ll consider it worthwhile. In short, choosing this agency for what should have been our first memorable journey as a couple turned out to be a major disappointment. This review is not written out of anger, but from a genuine desire to prevent others from going through the same disheartening experience. If you’ve read this far, thank you sincerely for your time and patience.
TravelOcat replied
(08 May, 2025)
Dear Guest,
First and foremost, thank you for taking the time to share such a detailed and honest account of your experience. We’re genuinely sorry to hear that your honeymoon trip did not me (Read More)et expectations. A honeymoon should be one of the most joyful and memorable journeys of a couple’s life, and we regret that we fell short in delivering that for you.
At TravelOcat, we aim to provide dependable and delightful travel experiences. It's clear from your feedback that several aspects of your trip did not reflect the standards we strive for. Please allow us to address some of the concerns you raised:
1. Lack of On-Ground Support: We apologize for the limited involvement after your arrival. Our goal is always to ensure seamless support throughout the journey, and we’re investigating why that didn’t happen in your case.
2. Driver Conduct and Itinerary Deviations: We take itinerary adherence seriously. Any driver not respecting schedules or skipping key points will face corrective action. This is not the experience we intend for our guests.
3. Food & Special Arrangements: We're sorry that the meals and the candlelight dinner fell short of expectations. We've flagged this with our hotel partners to improve quality and presentation, especially for couples on romantic getaways.
4. Hot Air Balloon Miscommunication: If you were promised an activity that wasn’t available due to seasonal limitations, we sincerely apologize. Accurate information is critical, and our sales team is being retrained to avoid such lapses.
5. Vendor Pressure and Delays: We strongly oppose any kind of pressure selling or misuse of guest time by our drivers or local vendors. These issues are now under internal review.
Your feedback is not only noted—it’s valued. We would appreciate the opportunity to speak with you personally and explore how we can make things right, even if retrospectively. Please feel free to contact us at [email protected] or call us directly at +91 78100 50005.
Thank you once again for bringing this to our attention. We’re committed to learning from this and doing better for every future traveler.
First and foremost, thank you for taking the time to share such a detailed and honest account of your experience. We’re genuinely sorry to hear that your honeymoon trip did not me (Read More)et expectations. A honeymoon should be one of the most joyful and memorable journeys of a couple’s life, and we regret that we fell short in delivering that for you.
At TravelOcat, we aim to provide dependable and delightful travel experiences. It's clear from your feedback that several aspects of your trip did not reflect the standards we strive for. Please allow us to address some of the concerns you raised:
1. Lack of On-Ground Support: We apologize for the limited involvement after your arrival. Our goal is always to ensure seamless support throughout the journey, and we’re investigating why that didn’t happen in your case.
2. Driver Conduct and Itinerary Deviations: We take itinerary adherence seriously. Any driver not respecting schedules or skipping key points will face corrective action. This is not the experience we intend for our guests.
3. Food & Special Arrangements: We're sorry that the meals and the candlelight dinner fell short of expectations. We've flagged this with our hotel partners to improve quality and presentation, especially for couples on romantic getaways.
4. Hot Air Balloon Miscommunication: If you were promised an activity that wasn’t available due to seasonal limitations, we sincerely apologize. Accurate information is critical, and our sales team is being retrained to avoid such lapses.
5. Vendor Pressure and Delays: We strongly oppose any kind of pressure selling or misuse of guest time by our drivers or local vendors. These issues are now under internal review.
Your feedback is not only noted—it’s valued. We would appreciate the opportunity to speak with you personally and explore how we can make things right, even if retrospectively. Please feel free to contact us at [email protected] or call us directly at +91 78100 50005.
Thank you once again for bringing this to our attention. We’re committed to learning from this and doing better for every future traveler.
Excellent
Trip to Manali
What's Good: Room service was excellent.
Staff was very friendly and cooperative.
Food was awasome except one- two places.
Driver was very skilled and helping
What's Not Good: Hote (Read More)l at Dharamshala, location, building. But food was nice
What's Not Good: Hote (Read More)l at Dharamshala, location, building. But food was nice
Excellent
What's Good: “I booked a package to Bali with TravelOcat, and it was an amazing experience from start to finish. Everything was well-organized—the hotels were top-notch, the local activities we (Read More)re unique, and the customer support team was always just a message away. Highly recommend them for stress-free travel planning!”
They have best support in spiti
What's Good: Great trip. Vehicle got broken down and in 30 minute it was changed. Area where nobody was there for kilometres. Higly reliable
Pleasant
Trip to Manali, Shimla, Kullu
Excellent
What's Good: I recently traveled with travelocat to Himachal Pradesh and had an excellent experience. The itinerary was well-planned, accommodations were top-notch, and guides were knowledgeabl (Read More)e. Customer service was responsive and helpful. Highly recommended!
Excellent
What's Good: Overall the experience was very smooth and everything was well organised and indeed value for money, would definitely recommend to everyone and would love to book again with travel (Read More)ocat, completely Satisfied!
What's Not Good: NA
What's Not Good: NA
Trip to bali
What's Good: Great team great support. Highly reliable thank you Jyoti and dev sir
Excellent
What's Good: Our visit to Ujjain, Indore, Omkareshwar, and Mamleshwar was wonderfully organized by TravelOcat. Right from the beginning, it was perfect. The crew was not just professional but e (Read More)ven more importantly, genuinely friendly and caring throughout. We felt assisted and taken care of each and every day. Strongly recommend TravelOcat for a worry-free and wonderful travel experience!
Excellent ?
What's Good: Dream honeymoon in the Maldives! Neha from TravelOcat took care of everything, from choosing the resort to seamless transfers. The overwater villa stay was
stunning. Would highly (Read More) recommend TravelOcat for couples' retreats!"
Very Poor
Trip to Shimla, Manali, Kullu, Dharamsala
What's Good: Accommodation good.
What's Not Good: No proper planning. Driver not polite. Coordinators talked well before ..after payment no communication at all. Schedule changing day (Read More) to day. They are not well experienced.
What's Not Good: No proper planning. Driver not polite. Coordinators talked well before ..after payment no communication at all. Schedule changing day (Read More) to day. They are not well experienced.
TravelOcat replied
(08 Apr, 2025)
Dear Guest,
Thank you for sharing your feedback. We're glad to hear that you were satisfied with the accommodation provided.
We sincerely regret to hear about the issues you faced du (Read More)ring your trip. However, we would like to clarify a few important points. Throughout your journey, our team members, including Suresh, made multiple calls to stay in touch and assist you. Jyoti from our team also messaged you personally on WhatsApp to check how your trip was going, but unfortunately, we did not receive any response, even after the message was seen.
We always prioritize real-time resolution of concerns during the trip itself, and had we received a response or been informed at the time, we would have taken immediate action to make things smoother for you.
Additionally, there were multiple customizations and last-minute changes requested in your itinerary. While we offered our expert suggestions to ensure a balanced and comfortable experience—especially to avoid excessive road travel—we accommodated your preferences as much as possible.
That said, we genuinely value your feedback and will definitely work on these areas to improve further. We're happy to know that you liked the hotel, and we hope to serve you again with an even better experience.
Warm regards,
Team TravelOcat
Thank you for sharing your feedback. We're glad to hear that you were satisfied with the accommodation provided.
We sincerely regret to hear about the issues you faced du (Read More)ring your trip. However, we would like to clarify a few important points. Throughout your journey, our team members, including Suresh, made multiple calls to stay in touch and assist you. Jyoti from our team also messaged you personally on WhatsApp to check how your trip was going, but unfortunately, we did not receive any response, even after the message was seen.
We always prioritize real-time resolution of concerns during the trip itself, and had we received a response or been informed at the time, we would have taken immediate action to make things smoother for you.
Additionally, there were multiple customizations and last-minute changes requested in your itinerary. While we offered our expert suggestions to ensure a balanced and comfortable experience—especially to avoid excessive road travel—we accommodated your preferences as much as possible.
That said, we genuinely value your feedback and will definitely work on these areas to improve further. We're happy to know that you liked the hotel, and we hope to serve you again with an even better experience.
Warm regards,
Team TravelOcat
Excellent
What's Good: i had an absolutely amazing experience working with Travelocat and my travel agent, Yunisha From start to finish, the service was top-notch. They took the time to understand my tra (Read More)vel preferences and tailored an itinerary that perfectly suited my needs. The booking process was smooth, and I felt completely supported every step of the way.
What really stood out was their attention to detail – from suggesting unique destinations to providing insider tips and recommendations, it was clear they have extensive knowledge and passion for travel. They also made sure I had everything I needed for a stress-free trip, including seamless airport transfers and accommodation that exceeded my expectations.
I can’t thank Yunisha enough for their personalized service, quick responses to all my questions, and ensuring that I had an unforgettable vacation. I will definitely be using Travelocat for all future trips and recommending them to friends and family!"
Excellent
What's Good: Had a fantastic experience with TravelOcat! All thanks to Lakhwinder our Manali tour was well planned, with every minute detail attended to. From hassle-free transportation to comf (Read More)ortable accommodations and meticulously planned activities, everything went on like clockwork. She was extremely responsive and made sure that we had a hassle-free and memorable experience. Highly recommend TravelOcat for a well-organized and stress-free travel experience. Will book with them again for sure!
Good
What's Good: Overall package is good and covered all places
What's Not Good: Driver who came to pickup from Delhi is not that knowledgeable with the itenary
What's Not Good: Driver who came to pickup from Delhi is not that knowledgeable with the itenary
Excellent
Excellent
What's Good: "The kashmir trip was wonderful - lots of great memories were made. All the arrangements (flights, hotels, cars, cab transfers) went as planned." Thanks to Ms. Lakshika for plannin (Read More)g a seamless and hassle free trip✨ abd mr. Ravindra also solved our queries on calls.. would recommend TravelOcat to my friends also.
What's Not Good: Everything was just perfect
What's Not Good: Everything was just perfect
Excellent
Excellent
What's Good: I had an absolutely amazing experience with TravelOcat! From the moment I reached out, their team was incredibly professional and attentive to my needs. They took the time to under (Read More)stand exactly what I was looking for in my vacation, and they tailored the perfect itinerary for me. Every detail, from accommodations to local tours, was meticulously planned. The recommendations they provided were spot on, and I felt completely supported throughout the entire trip.
What really stood out to me was their excellent customer service especially sales executive named Nandini. Whenever I had a question or needed assistance, she were available and went above and beyond to ensure everything went smoothly. It truly felt like they cared about making my vacation unforgettable. I’ll definitely be using TravelOcat again for my next adventure!
Highly recommend to anyone looking for a stress-free and amazing travel experience!
Excellent
What's Good: The way our travel co-ordinator (yunisha )communicated with us each and every place which we travelled , was it completed or not.
Yunisha was very patiently listened by requireme (Read More)nt and planned the itinerary accordingly and made a plan which we were able to execute it without missing a place.
Thank you for the memorable trip
What's Not Good: Na
What's Not Good: Na
Excellent
What's Good: Our trip to Manali with Travelocat was an incredible experience! From the moment we booked, their team was professional, responsive, and made sure every detail was taken care of. T (Read More)he itinerary was well-planned, covering all the must-visit spots like Solang Valley, Rohtang Pass, and Old Manali, while also allowing us time to relax and soak in the beauty of the mountains.
The accommodations provided were comfortable and in great locations, offering stunning views of the hills. Our transportation was smooth, and the driver was not only skilled but also very friendly and knowledgeable about the area. Special mention to our guide, who went above and beyond to ensure we had an amazing time, sharing interesting stories and local insights along the way.
Overall, Travelocat made our Manali trip hassle-free and truly memorable. We highly recommend their services to anyone looking for a well-organized and enjoyable travel experience. Looking forward to our next adventure with them!
Special thanks to Vijay bhai and Chetna
What's Not Good: Na
What's Not Good: Na
Good
Excellent
What's Good: yes
Excellent
What's Good: Nice experience
Excellent
Excellent
What's Good: Very good package in budget
Excellent
What's Good: Communication with travel o cat member Chetna she was amazing with her customer service
What's Not Good: NA
What's Not Good: NA
Good
What's Good: Trip was well organized and accommodation and transportation was really good. Communication provided by Miss. Yunisha was very clear and friendly.
Excellent
What's Good: Had a wonderful trip to manali. They are pro in Himachal
Excellent
What's Good: Thank you
Singapore trip with family
What's Good: It was a wonderful experience with TravelOcat!
Our Singapore trip was very well managed, where every detail was taken care of, seamlessly. A special thanks to Ankush for making (Read More)the smooth and hassle-free journey possible. Be it accommodation or sightseeing, everything was perfect.
Thanks, TravelOcat, for making our Singapore trip one to remember!
Excellent
What's Good: TravelOcat is the best agency to plan and book all your travels. We use travelOcat to organize all our travel requirements, and every time it has been a wonderful experience. Each (Read More)and every trip is extremely well planned and flawlessly executed.
A special thanks to Nandini for ensuring everything went smoothly. Right from accommodations to activities, it was perfectly arranged. We thoroughly enjoyed our travel, stay, and all the planned programs.
Highly recommend TravelOcat for a hassle-free and memorable trip!
Poor
Trip to Manali, Kasol, Shimla
What's Not Good: No proper understanding and demanding the money
Excellent
What's Good: We had an amazing experience working with Yunisha & Ravindra from Travel O Cat. From the very beginning, they were attentive to my needs and preferences, making sure every detail o (Read More)f my trip was well-planned and personalized. They took the time to understand exactly what I was looking for and provided fantastic recommendations that exceeded my expectations. The itinerary was seamless, and all the arrangements—transport, accommodations, and activities—were flawless. Also the driver Gaurav have been outstanding with his driving skills and made sure we are all safe in every risky situation . Ravindra has been very cooperative with all the communications & solving issues. I truly felt like I was in good hands throughout the entire process. I will definitely be booking my future travels with them and highly recommend their services!
What's Not Good: The tourist places had alot of traffic but that's usual but if they could inform us before in hand so we could have been prepared to be ready early. Also was bit worried about the driver details and final itinerary until very last mint but then later everything worked out very well.
What's Not Good: The tourist places had alot of traffic but that's usual but if they could inform us before in hand so we could have been prepared to be ready early. Also was bit worried about the driver details and final itinerary until very last mint but then later everything worked out very well.
Excellent
What's Good: Trip to bali
Excellent
What's Good: The staff was friendly and helpful in planning our itinerary. They took care of every detail, from hotel bookings to local tours.
What's Not Good: House boat stay
What's Not Good: House boat stay
Excellent
What's Good: Paris & Switzerland Trip with TravelOcat
We recently had an incredible trip to Paris and Switzerland, and it wouldn’t have been as smooth and memorable without the excellent sup (Read More)port from TravelOcat. From the planning stage to our return, the team ensured everything was perfectly arranged.
A special shoutout to Taran, who stayed in constant touch with us throughout the journey. He was always just a message away, quickly resolving any minor hiccups we faced along the way. His dedication and professionalism truly made our experience stress-free.
Another big thank you to Dev for checking in on us both before our departure and after our return. His thoughtfulness in ensuring we were comfortable and had everything we needed added a personal touch to the entire experience.
Overall, TravelOcat provided an exceptional travel experience, and we can’t wait to plan our next adventure with them. Highly recommended!!
What's Not Good: NA
What's Not Good: NA
Very Poor
I have booked a 3N-4D Manali trip from Travelocat with following itinerary.
Day-1 Plan: Pickup from Delhi Airport by Vitara Brezza vehicle & tour Delhi locals (Redfort, India Gate, Qutubminar, Rastra (Read More)pathi Bhavan, Sarojini market, Chandni chowk, lotus temple)
Day-1 Act: A old CNG-Dezire vehicle came to pickup from airport. No place to keep luggage even, when asked Mr. Ravindra Singh(transport manager) he told Brezza car met with an accident last day & only this dezire vehicle they can provide. Even he said he will cancel the return flight ticket if i prefer any other travels for further journey. Had a very long argument for almost 4 hours (till 2pm). Then he agreed to provide another Toyota Etios in the evening for manali journey & asked to adjust in dezire vehicle for delhi locals. Only lotus temple & sarojini market covered in that 3 hrs time.
Day-2 Plan: Reach Manali in the morning & checkin to Hotel Mountain Apple & cover Sarjla water fall for the day
Day-2 Act: Etios driver is worst at driving & shown me hell while night journey. i had to save twice by controlling steering while he fall asleep during driving. We reached afternoon 2PM to a small Hotel. when asked them they told rooms in mountain apple hotel are all booked, only this one they can arrange. Argued & had to adjust since i have already paid total amount. And nothing covered on 2nd day. Day-2 also wasted.
Day-3 Plan: Solang valley
Day-3 Act: Driver told that his vehicle cant reach to solang valley & stopped at some location. I had to spend 12K extra to hire a 4*4 vehicle to reach solang valley.
Day-4 Plan: Manali Locals ( Hadimba temple, Manu temple, Vasisht temple, Mall road, club house, Van vihar, ghatotkach temple, tibetan monestary)
Day-4 Act: Only 4 out of 8 places covered from the list.
Excellent
Thad an excellent experience with Travelocat Trip to Manali, Simla, Kasol, Delhi Total 10 days, thanks to Yunisha gulati, They were incredibly professional, attentive, and went above and beyond to ens (Read More)ure all my travel needs were met.
Their quick responses and personalized recommendations made my trip hassle-free and enjoyable. I highly recommend their services and especially Yunisha gulati for their outstanding Support.
Thank you so much Yunisha for my dream come true moment First day travel it’s took more time while driver coming
Good
Lakshika was the best in co-ordinating till the entire trip was done. I would prefer her to plan my itinerary for my future trips with Travelocat.Cab driver was the only concern i had to face since he (Read More) did not know even a little bit of english and knew only hindi. Also driver made us take another 4*4 vehicle for solang valley instead of taking us in his vehicle stating solang valley is closed for other state vehicles..!
Poor
Trip to Manali, Shimla
Excellent
My 2nd trip with them. Thank you driver mukesh reached safely bangalore
Excellent
Wonderful l trip to manali
Thailand trip
Trip to Thailand. Phi phi Island was worth. Driver we're on time. Agent Deepika and Ravindra was always in touch. Special thanks to driver in Phuket Mr. Peter. Highly recommend ?
Trip to Himachal
Excellent
Our first visit to the Maldives was without a doubt very amazing, thanks to the honest and dedicated services provided by Pradeep and Ajay Boora from TravelOcat. They planned every minute of our visit (Read More) and paid attention to every detail.
Their regular check-ins to confirm that we were enjoying our stay at Dhawa Ihuru made us feel truly cared for throughout the trip. The level of commitment and attention to detail they provided was exceptional. I would wholeheartedly recommend TravelOcat to anyone planning a memorable vacation. Pradeep and Ajay Boora, keep up the fantastic work!
Excellent
We had an incredible tour of Rajasthan with TravelOcat, thanks to the fantastic support from Taran. The hotels provided were clean and comfortable, offering great quality food in both breakfast and di (Read More)nner.
Taran ensured every detail was taken care of, making our trip smooth and enjoyable. TravelOcat is highly recommended for anyone planning domestic or international tours. Their professionalism and dedication truly stand out!
Excellent
Thank you Taran for memorable trip.
Very Poor
Worst experience of my life... Plz don't approach this travel agent... Worst service.. All hotels are fare from city.. . No proper guidance
TravelOcat replied
(03 Dec, 2024)
Dear Mr. Jain
We are truly sorry to hear about your disappointing experience with our services. At TravelOcat, customer satisfaction is our top priority, and we strive to ensure every journey (Read More) is memorable for the right reasons.
We apologize if the hotel locations and our guidance did not meet your expectations. Your feedback is invaluable, and we take it very seriously. To better understand the issues and to make things right, we kindly request you to share more details of your trip. We are committed to improving and would greatly appreciate the opportunity to address your concerns and restore your faith in our services.
Thank you for bringing this to our attention, and we hope to hear from you soon.
Warm regards,
Team TravelOcat
We are truly sorry to hear about your disappointing experience with our services. At TravelOcat, customer satisfaction is our top priority, and we strive to ensure every journey (Read More) is memorable for the right reasons.
We apologize if the hotel locations and our guidance did not meet your expectations. Your feedback is invaluable, and we take it very seriously. To better understand the issues and to make things right, we kindly request you to share more details of your trip. We are committed to improving and would greatly appreciate the opportunity to address your concerns and restore your faith in our services.
Thank you for bringing this to our attention, and we hope to hear from you soon.
Warm regards,
Team TravelOcat
Excellent
We had a fantastic experience planning our 6-day trip to Thailand using TravelOcat. Yunisha organized every detail and accommodated all our last-minute requests flawlessly. The local coordination upon (Read More) arrival was fantastic – we received updates each morning about our daily itinerary via WhatsApp, and support was always readily available over the phone whenever needed. The whole trip was performed flawlessly without any delays or problems, and the price paid was really competitive. I would definitely recommend TravelOcat to anybody who needs a hassle-free tour package.
Avoid them at all costs if you don’t want to loose money !!! I should give them 0 star.
After reading all positive reviews about this company we decided to opt for Manali package with them and it turned out to be very bad. Terrible experience with this TravelOCat travel agency. They init (Read More)ially quoted ₹38,000 for the land part of a Manali trip for a group of 4 individuals but became completely unresponsive after taking an advance of ₹5000. Despite multiple emails, WhatsApp messages, and phone calls, they ignored us entirely. After escalating the issue to their general helpline, they finally responded after two days and demanded an additional ₹10,000 over the agreed price. They also failed to book our flight tickets, forcing us to pay significantly higher prices at the last minute due to their delay.
Even now, they are unresponsive refusing to refund our money, despite their cancellation policy clearly stating that a full or partial refund is allowed. When questioned about this, they rudely claimed, ‘You didn’t ask about this earlier.’ To make matters worse, their agents Yunisha, Kevin Kapoor, and Dutt were rude, unprofessional, arrogant and in many ways bad also spoke to us in an abusive manner over the phone. This agency is dishonest, unethical, and shows complete disregard for its customers.
Till This date they have not responded to my queries and i have lost money
TravelOcat replied
(03 Dec, 2024)
Dear Guest,
We sincerely regret to hear about your experience and any inconvenience caused during your interaction with TravelOcat. We take all feedback seriously and are committed to resolvi (Read More)ng issues to the best of our ability.
Regarding your concerns, we have already offered a refund via email in line with our cancellation policy. We kindly request you to review our communication and revert for any further clarifications.
We also want to address the issue of communication. While we acknowledge there may have been delays, we strive to respond promptly and respectfully to all queries. However, we kindly ask our customers to communicate with our team respectfully. Abusive language towards our team members is something we cannot condone as we are committed to maintaining a professional and constructive dialogue.
We genuinely wish to make amends and ensure a resolution that is fair to all parties.
Thank you for bringing this to our attention, and we hope to resolve this matter amicably.
Warm regards,
Team TravelOcat
We sincerely regret to hear about your experience and any inconvenience caused during your interaction with TravelOcat. We take all feedback seriously and are committed to resolvi (Read More)ng issues to the best of our ability.
Regarding your concerns, we have already offered a refund via email in line with our cancellation policy. We kindly request you to review our communication and revert for any further clarifications.
We also want to address the issue of communication. While we acknowledge there may have been delays, we strive to respond promptly and respectfully to all queries. However, we kindly ask our customers to communicate with our team respectfully. Abusive language towards our team members is something we cannot condone as we are committed to maintaining a professional and constructive dialogue.
We genuinely wish to make amends and ensure a resolution that is fair to all parties.
Thank you for bringing this to our attention, and we hope to resolve this matter amicably.
Warm regards,
Team TravelOcat
Excellent Travel agency
We had booked our honeymoon through Travelocat and we had the bestest experience ever , flight booking , rooms , breakfast , private transportation everything was top notch we definitely recommend Tra (Read More)velocat to each and every person who need to plan a vacation or travel any part of world , thank you chetana, kevin Ketan for you support .
Excellent
Absolutely wonderful family trip with TravelOcat to Dubai. Had a whole 27 people with us, and that was memorable. Got nearly ₹270,000 cheaper than any other quote in the market. Special thanks to Mr. (Read More)Dev Suthar, a true gem, and Rohan Rati, with whom we were in constant touch during our stay at Dubai.
The hotel was fantastic, and we were treated with meals of our choice. We came across that two couples booked with another agency, and their experience was bad compared to ours. Their camp was pathetic, and their dhow cruise had cockroaches, while ours was flawless and enjoyable. TravelOcat's flexible payments and support of the team made it all easy for us. Their advice helped us easily redeem our VAT at the airport too.
Shakir Bhai, thanks for the desert safari which turned out to be very exciting, with dune bashing done amazingly. TravelOcat is one of the companies that surely delivers when booking trips online to Dubai.
Excellent
What's Good: Great experience. Thank you ketan bhai. This tour organizer created a personalized itinerary that exceeded my expectations. Everything was organized on time and stayed within budge (Read More)t, allowing me to enjoy my vacation without any stress. The trip planner and his team were incredibly helpful and responsive, ensuring the experience was tailored to my preferences. Ketan our travel expert, had an extraordinary depth of knowledge, making my first trip to Bali truly unforgettable. Our driver, Ages, was fantastic. I highly recommend this company for any type of travel and for anyone looking for a knowledgeable travel partner at a great price! Thank you
Excellent
I had traveled to sri lanka in NOV with my sister and brother in law . We had an excellent experience. All locations were covered . Our driver guide was very polite and knew all places very well. We d (Read More)idn't miss anything. I use and recommend TravelOcatfor international travel .
Excellent
It was an unforgettable group trip to Bali with 48 people, made seamless and spectacular by TravelOcat. Staying in Kuta Central Park was fantastic-provided the comfort and convenience right in the hea (Read More)rt of Kuta. We were just able to relax knowing that our super host, Agus, had all the details taken care of-coordinating group activities and recommending the best local spots.
Huge shout out to the incredible support and organization by Devv and the entire TravelOcat team. It's a very detail-oriented expert in their field, making this experience hassle-free, so everyone will never forget it. Very recommended for any large group looking to have an easy, perfectly curated Bali adventure! !!
Thanks,
Excellent
Booked an 11 days trip with Mr. Ankur, it was a very nice experience. Both the Sikkim and Darjeeling tour drivers were superb, the long roads and high-altitude valleys didn't feel so terrible. Charges (Read More) were quite reasonable and Ankur was prompt in helping clear any doubts.
The customized package worked like a charm for me, and I thank the smooth experience from planning the itinerary to the end of the trip. The frequent follow-ups by Mr. Ankur made sure that everything was going as planned. I would highly recommend TravelOcat for a Sikkim and Darjeeling tour.
Although I could not explore North Sikkim because it was closed, I caught a glimpse of Mt. Kanchenjunga in an excellent scene from afar. I also missed the first snowfall at Nathula by two days, but during my journey, it started raining in Pelling. Yet, the trip was unforgettable. Here I added some snaps from this memorable tour, but they cannot bring to one's thoughts the fantastic experiences we had.
Very Poor
Here’s my detailed review :
The trip was not at all ok and Travelocat completely failed to run the accepted itinerary.
The Main issue is the Driver you have assigned to us.
He’s very rash in dr (Read More)iving, attitude issues, no interaction at all, no guiding of places, it’s like he’s the guest and we are assisting him in everything.
We should do whatever he says. Not at all following any kind of driving rules : used phone all the time while driving.
Someone picked us from Delhi at 10 pm and left us to this driver Lalit Singh at 12 nearly AM nearly near outskirts and these guys made us wait in the car for so long just to smoke, and then started our journey to Manali. Lalit driver took the longest journey and made us reach Manali at 12 pm next day saying that we will cover Kullu on the way, but covered only a shawls store in Kullu
After reaching Manali at 12 pm I asked him what’s for today, he said like nothing, this day is to rest. You should’ve mentioned that in itinerary that Day 1 is to rest. You don’t know that before : that driver will get tired after driving for whole night so 1st day will be the rest ??
And to Rohtang pass, next day he asked us to pay 5k which is not at all mentioned anywhere. I tried reaching Pardeep, but Pardeep failed to serve us and supported driver and advised us to do whatever he asks to pay. Besides that he argued rudely and asked to go on personally by booking cab. For this, why should we come with Travelocat ?? We would’ve come directly personally right ????
Finally, Rohit from the support team came up on call and asked us to pay 3k which we agreed for, but this Lalit driver took us and assigned us to some local driver and car saying some stories.. then what’s the need of 3k, I would have booked on my own for 2k for a local cab.. Why Travelocat again ??
So the dedicated driver Lalit is not there for the whole day.
Last day, we told him that we need to reach Delhi airport by 9 pm for that, he made us start at 5 AM which is almost 16 hours travel and dropped us at airport 5 hours before travel time, just to cover his personal things, he left us to one more new driver like 200 kms before Delhi and he left. We came for this trip as per driver’s convenience ???
Itinerary is not followed at all, sajla waterfalls is not covered
Sisu is not covered
Bon fire is not covered
Kullu is not covered
What’s the purpose of itinerary then ??
When you don’t have anything on your own and you do the vendor management to serve the guests with these trips by valuing your drivers more than guests, then Travelocat is not at all a good travel agency to go with.
Amount paid to Travelocat : 21k 3k Rohtang = 24K got wasted with Travelocat without following the itinerary and without covering locations
Rating : 0/5 to Travelocat
I can give 5 rating to the hotel you provided because of their amazing service all the time!
Very Good
Enjoyed the trip thru TravelOcat.
TravelOcat replied
(09 Nov, 2024)
Dear Mr Durga
Thank you for sharing your feedback. We take our guests' experiences very seriously and appreciate the opportunity to provide clarity on the matter.
Regarding the North (Read More) Sikkim tour, we'd like to address a few important points:
Fare Difference: At the time of your flight booking on September 1st, there was a fare difference of INR 4,490 (for 07 Travelers) due to the dynamic nature of flight prices, which are beyond our control. Before confirming the booking, we made multiple calls and communicated the updated cost to you, for which we have records. You provided your approval to proceed, and we completed the booking accordingly.
Package Cost: The total cost of your package was INR 2,21,028. We have a record of calls and WhatsApp messages where we discussed the details, and you confirmed that everything was acceptable. Unfortunately, there was a delay from your end in clearing the dues despite multiple reminders, and this put additional pressure on our operations.
Additional Payment: We kindly ask you to share proof of the additional INR 30,000 payment you mentioned so we can investigate and resolve any misunderstandings. We always aim to work transparently and fairly, and we do not engage in practices that could compromise our clients' experience.
Our Commitment: Our team, including Pradeep from Operations, is dedicated to ensuring a smooth experience for our travelers. We work with minimal margins to remain competitive and always strive to communicate openly about any costs. We sincerely apologize if you felt stressed during your trip.
We value your feedback and would be happy to discuss this further to find a resolution. At TravelOcat, we truly respect our customers and remain committed to offering memorable travel experiences.
Thank you for sharing your feedback. We take our guests' experiences very seriously and appreciate the opportunity to provide clarity on the matter.
Regarding the North (Read More) Sikkim tour, we'd like to address a few important points:
Fare Difference: At the time of your flight booking on September 1st, there was a fare difference of INR 4,490 (for 07 Travelers) due to the dynamic nature of flight prices, which are beyond our control. Before confirming the booking, we made multiple calls and communicated the updated cost to you, for which we have records. You provided your approval to proceed, and we completed the booking accordingly.
Package Cost: The total cost of your package was INR 2,21,028. We have a record of calls and WhatsApp messages where we discussed the details, and you confirmed that everything was acceptable. Unfortunately, there was a delay from your end in clearing the dues despite multiple reminders, and this put additional pressure on our operations.
Additional Payment: We kindly ask you to share proof of the additional INR 30,000 payment you mentioned so we can investigate and resolve any misunderstandings. We always aim to work transparently and fairly, and we do not engage in practices that could compromise our clients' experience.
Our Commitment: Our team, including Pradeep from Operations, is dedicated to ensuring a smooth experience for our travelers. We work with minimal margins to remain competitive and always strive to communicate openly about any costs. We sincerely apologize if you felt stressed during your trip.
We value your feedback and would be happy to discuss this further to find a resolution. At TravelOcat, we truly respect our customers and remain committed to offering memorable travel experiences.
Good
Trip to Ubud, Bali
Dubai trip
Thank you kevin and pardeep. We had wonderful time in dubai
Everything was perfect
Review about bali trip
I recently took a Bali tour with TravelOcat, and it surpassed all my expectations. The itinerary was perfectly crafted, offering a mix of breathtaking sights and cultural experiences. The tour guide w (Read More)as incredibly knowledgeable and passionate, making each stop fascinating and engaging. Accommodations were top-notch, providing comfort and convenience throughout the journey. Additionally, the seamless organization and attention to detail made the trip stress-free and enjoyable. I highly recommend TravelOcat to make the trip unforgettable. A special thanks to Mr. Ketan from Travel`Ocat for arranging the itinerary.
Overall trip went well. No issues in the trip.
Trip for bali for my parents
Excellent experience with TravelOcat booking a Bali trip for my family, including my parents, and other senior citizens from our apartment society-a group of 41 senior citizens in all. I had searched (Read More)for a month, spoken to over 15 agents, and finally got connected with Kevin, who impressed me with his knowledge and confidence. He provided us with just what we needed; he even sent a photo of the vehicle in advance-Toyota Hiace. The driver was very friendly, and they even gave us two SIM cards free so that we might keep in contact from India. My parents did not utter a single word of complaint during the journey-a fact that speaks volumes about their service.
When our flight from Kuala Lumpur to Bali was delayed, Pardeep intervened and confirmed another flight within 30 minutes. This was despite the airline in question initially refusing assistance at the airport. Absolutely commendable! TravelOcat is really quite knowledgeable about Bali. Most agents I spoke with lacked the insights Kevin had, especially regarding itineraries. What's more, whereas others would waste much precious time traveling all the way from Kuta for North Bali tours, Kevin wisely recommended Ubud so as to make the most of our time.
We had a brilliant North Bali tour with TravelOcat, consisting of dolphin watching, visiting Handara Gate and Ulun Danu Beratan Temple, and Gitgit Waterfall and Wanagiri Hidden Hill. Well-planned, unforgettable experience!
A huge thanks to Kevin, Pardeep from operations, and Neil & Akash from Bali for all the outstanding support. Highly recommended: TravelOcat provides very good service and allows flexible payment policies. Will definitely book again! Everything was super. No last min changes. All commitment were as it is
Trip experience with kevin and travelocat
Our group of 17 adults and 5 children had a wonderful time with TravelOcat for our trip to Tirthan Valley, Kasol, and Jibhi. Everything went very smoothly from start to finish. Special thanks to our d (Read More)river, who was super cooperative, and to Kevin and Pardeep for their exceptional support. Kevin's knowledge about every tiny detail, from dos and don'ts to the most offbeat places at these destinations, made our journey so much more enjoyable.
We were surprised to get a 26-seater tempo on the spot, to which he agreed readily, while other travel agencies said it was not available. It is this flexibility and attention to detail that made the journey comfortable and hassle-free. Even when our luggage got misplaced, TravelOcat went above and beyond to help us retrieve it from Indigo.
We knew from the first time around that booking everything, including airfare, through one place really pays off. TravelOcat offered really great value for money, and we are over the moon. Highly recommended!
Food in tirthan height could be better.rest everything went smooth. First day we faced issue next day they improved but it should be always great
Our collage trip with Travelocat
Many thanks to TravelOcat for it was a great trip to Manali. There were 29 of us, adults from LPU Jalandhar and the hotel we stayed at, Mountain Apple Inn, was superb. For the travelling, we had two g (Read More)ood tempos from TravelOcat and our marvellous coordinators were Chetana and Daksh.
When we were travelling through Manali, we had a great opportunity to meet Mr. Pardeep, TravelOcat’s exquisite host. He was very friendly and paid a lot of attention to some of the details. Also we have tried to search the prices for rafting and paragliding; it was a great pleasure to know that through TravelOcat we have received 40% discount comparing with other Web-sites.
On balance, TravelOcat provided on-line services beyond our expectations: good services, great discounts and the personnel’s commitment. This I highly recommend if one wants a stress-free and enjoyable holiday!
Bali brilliance
Had gotten a reference of travel o cat from a dear friend.. and they didn’t disappoint me.. travel o cat took great care to curate a package specifically for me.. good travel planner and also made our (Read More) vacation smooth…
Just a few minor blips in an over all amazing trip. We stayed in three places 1. Hotel atanaya which was ok.. room was a bit small with less elerectric points and some were not working
The day trips to Ubud, mount batur,hantara gate,ulun danu temple was awesome…
Was let down a bit by the scuba diving as the experience was not great
Then we jumped to GILLI islands where the stay was just amazing breath taking view of the ocean and scenic beauting we stayed in Aston resorts which was just wow
Pristine beach’s and underwater flora and fauna was out of this world!!! Best part of the island they have movie night every day and parties to die for!!!
Then we jumped to a private pool villa for finish of our trip
Over all wonderful experience for us… thanks travel o cat for it
Not to be picky just don’t arrange for scuba from the beona beach guys!!!
Spain trip
We had a mind-blowing experience.Entertainment = 5 stars. Coz of these superb qualities, my family comprising of seventeen adults, had a wonderful time in Spain. Ravi helped us very well and ensured t (Read More)hat all was fine. The hotels were all round facilities in which we moved freely throughout the holidays. Starting from visa to the flying and later sightseeing, it was the perfect planning of the entire activity from start to completion. This extended it to become a memorable event in that we did not experience any hitches on the way. I highly recommend them to every client out there since they boast in their service delivery and always eager to make all clients happy all the time and therefore they deserve all the stars that is 5 stars.
Mauritius trip
We had a wonderful trip to Mauritius with TravelOcat! The food was delicious, and we saved almost 15k on airfare thanks to their great deals on the resort and sightseeing. Kevin and Riya were incredib (Read More)ly helpful, making all our arrangements smooth and hassle-free.
Maldives
Our trip to the Maldives was unforgettable, thanks to TravelOcat! We stayed at Sun Island, and even though our flight was delayed, Pardeep was incredibly helpful and ensured we reached the island on t (Read More)ime. The food was super, and we had a wonderful leisure time on the island.
Phuket trip
We had an amazing trip to Phuket and Krabi, all thanks to TravelOcat! Special shoutout to Rupesh and Mahak for getting us a deal that was almost 20k cheaper.
Pathetic Agency
Pathetic Service and Worst Organisation.
Don't deal with TravelOcat.
Most of the real customers are having bad experiance with TravelOcat.
Don't get trapped with travelOcat.
TravelOcat replied
(28 Jun, 2024)
Dear Customer,
We sincerely apologize for the negative experience you’ve had with our service. We take all feedback seriously and are committed to improving our services. Could you please pro (Read More)vide us with your booking ID or any other relevant details? This will help us investigate the issue thoroughly and address your concerns promptly.
Thank you for bringing this to our attention, and we hope to resolve this matter to your satisfaction.
We sincerely apologize for the negative experience you’ve had with our service. We take all feedback seriously and are committed to improving our services. Could you please pro (Read More)vide us with your booking ID or any other relevant details? This will help us investigate the issue thoroughly and address your concerns promptly.
Thank you for bringing this to our attention, and we hope to resolve this matter to your satisfaction.
Sikkim with TravelOCat
I recently had the pleasure of joining a TravelOcat group tour with 87 fellow travelers, and it was an absolutely fantastic experience! From start to finish, the entire trip was meticulously planned a (Read More)nd executed.
Firstly, our accommodation in Lachung was superb. The hotel provided exceptional service, comfortable rooms, and breathtaking views that made our stay truly memorable.
The logistics were flawlessly handled as well. Our drivers were always punctual, ensuring that we stayed on schedule without any hiccups. The vehicles were neat, clean, and well-maintained, making our journeys smooth and enjoyable.
One of the best aspects of the tour was the cost. TravelOcat offered a fare that was significantly cheaper than what we found online, giving us great value for our money.
Overall, I highly recommend TravelOcat for anyone looking to explore new destinations with a group. Their professionalism, attention to detail, and affordability make them a top choice for any traveler.
Pro travel planner for Himachal
Guys, this is the best travel agency! It was my 6th trip with 47 people to Manali, and TravelOcat exceeded all expectations. Chetana is amazing and provided 24/7 support. Although Pardeep was initiall (Read More)y rude, after we complained and made the full payment, he assisted us and even helped secure a refund from the driver who overcharged us for Rohtang Pass. The DJ party and band were arranged complimentary, which was a fantastic touch. Mr. Ashu was incredibly helpful from Mountain Apple Inn, ensuring everything went smoothly for our 4 night, 5 days trip. My only advice for Pardeep is to be softer with guests. I highly recommend TravelOcat; you guys are pros for Himachal travel with no doubt about it!
Manali Shimla trip
Horrible and Worst and Worst experience with this travel agency
once they received total amount from customers they didn't respond to our phone calls if they attend o (Read More)ur calls once or twice or thrice they won't talk politely this experience we faced with Mr. Pradeep kumar (manager ) this idiot guy is very impolite whatever we have asked for travelling schedule they should have to explain clearly to customer but he talked very harshly on phone and more places they skipped to visit and they arranged cab in manali for sightseeing the cab is very filthy and driver behavior is disrespectful and he smoked cigarettes in car
Driver Name (Jitender Soni)
the cab which Is (Honda Amaze ) is full of dirty cigarettes smell this is one of bad experience we faced
my strong warning is pls don't trust TRAVEL O CAT and don't loose your money and don't waste your time
Please Mind it i am not suggesting This is My warning
TravelOcat replied
(17 May, 2024)
Thank you for sharing your feedback regarding your experience with Travel O Cat. We appreciate you taking the time to provide such detailed information. We sincerely apologize for the inconveniences y (Read More)ou faced, including the unresponsive communication, impolite behavior from the manager Mr. Pradeep Kumar, and the poor condition of the cab and unprofessional behavior of the driver Mr. Jitender Soni.
Your review highlights several serious issues that are not acceptable, and we take such feedback very seriously. We will address these concerns directly with our staff to ensure such incidents do not happen again.
If you could provide more specific details such as your booking reference or travel dates, it would help us investigate the matter thoroughly.
Once again, we apologize for the negative experience and thank you for bringing this to our attention.
Your review highlights several serious issues that are not acceptable, and we take such feedback very seriously. We will address these concerns directly with our staff to ensure such incidents do not happen again.
If you could provide more specific details such as your booking reference or travel dates, it would help us investigate the matter thoroughly.
Once again, we apologize for the negative experience and thank you for bringing this to our attention.
Exceptional Service and Care: A Memorable Trip with TravelOcat to Goa
I recently had the pleasure of embarking on a wonderful trip to Goa with TravelOcat, and I cannot express enough gratitude for the exceptional service they provided, especially in times of need. From (Read More)the moment we booked our trip, TravelOcat impressed us with their professionalism and attention to detail.
During our stay in Goa, unfortunately, my daughter fell ill. However, the support and care provided by Travelocat truly saved the day. Their team, particularly Chetana and Pardeep, went above and beyond to ensure that my daughter received the best possible care. Their 24/7 support was invaluable, and their quick response to the situation was truly commendable.
Not only did they provide timely assistance, but their advice on how to handle the situation was invaluable. Thanks to their guidance, we were able to effectively manage the situation without any unnecessary stress. Moreover, their recommendations helped us save a significant amount of money, nearly 25k, which was a blessing for our family of five.
Travelocat's dedication to customer satisfaction and their unwavering commitment to providing top-notch service sets them apart. Their personalized approach and genuine concern for their customers' well-being make them a standout in the travel industry.
Overall, our experience with Travelocat was nothing short of exceptional. They turned what could have been a stressful situation into a testament to their reliability and expertise. I wholeheartedly recommend Travelocat to anyone looking for a memorable and hassle-free travel experience. Thank you, Travelocat, for making our trip to Goa unforgettable.
Decent trip
Trip to Himachal Shimla Manali. We had pick up from Chandigarh driver was before time available. First stay in shimla. Hotel rooms were good and clean, wifi and tv was provided with nice balcony view (Read More)gallery. But there was no Fan/Ac in the room. Food was good here. Hotel name is hadimba retreat. Staff was cooperative here. After shimla sight seeing next we had to go Manali by road day journey. Generally it is 6 hrs journey but our driver took 9 hours and asked us to do kullu sight seeing the same day thought it was planned on last day of trip. When we reached Manali it was around evening 7:30 while we started from Shimla morning 7:30. The hotel in Manali was okay okay not as good as shimla hotel although the name and owner was same. Here we had fan ?. And a nice scenic gallery view. Staff was cooperative here too and food was nice. Breakfast can be improved though. We had candle light dinner with food that is common for all and just some white candles in our room. In package welcome drinks and honeymoon suite was mentioned but nothing was provided. I didn't know if we have to ask cause those things suppose to be given without asking. For sight seeing in Manali we went to solang and atal tunnel where was hell of jam. We asked driver to return from the stucked point but he said Paisa to pura lagega as we agreed to pay him extra since atal tunnel was not part of package. Again we spent 3-4 hrs for journey 15-18km and traffic was not only a problem. Next we had to return to Delhi for flight so we started 9:30 in the morning. Nothing to surprise we reached morning 4 am on the airport. It took 18 hrs for our driver to reach includes stops after every two hours. I never felt that the driver wanted to be us in hotel/sight/place cause the time spent in cab is as equal as time spent total in hotel and sight seeing. I hope travelocat can arrange better driver if anyone is referring to this. Sutta break, skipping tolls/diverge route, un attentiveness in traffic these were reasons. While booking flight ticket it was mentioned early morning flight but while booking they refused to book the same and booked 9 am flight. For that again I have to take half day off from work. I couldn't argue coz advance was paid. I could have rated 4 but According to me my experience should have been better for The amount I paid for package overall. Rest travelocat staff is nice and attentive.
If anyone is referring to this then be more specific about everything in travel/trip and inform the same to travelocat team specifically details/requirements. I am sure they will arrange/manage.
Attaching some photos from gallery and us
Awesome
I had an incredible experience booking my recent vacation to Shimla-Manali-Delhi-Agra with TravelOcat . From start to finish, Nancy & Pardeep from their team were attentive, knowledgeable, and went ab (Read More)ove and beyond to ensure every detail of my trip was perfect which truly made my vacation unforgettable. I highly recommend TravelOcat to anyone looking for a seamless and enjoyable travel planning experience.
Horrible experience
They take advance and make the prices high than the quote
TravelOcat replied
(03 Jul, 2024)
Dear Valued Guest,
Thank you for sharing your feedback with us. We genuinely appreciate all insights as they help us improve our services.
Regarding your concern about the pricing of (Read More) your package, we'd like to clarify a few points. Initially, you confirmed a larger group of travelers, which significantly affects the overall cost distribution. Specifically, our agent shared over 15 quotes based on a group of 4 people.
When the number of travelers was later reduced to just 1 couple, the cost distribution changed. For a group of 4, cab charges and other shared costs are divided among all travelers, leading to a lower per-person cost. However, with only 2 travelers, these charges are divided by 2, which inevitably increases the per-person rate.
We strive to provide the best possible service and pricing, and we regret any confusion or inconvenience this may have caused. If you have any further questions or need additional assistance, please do not hesitate to contact us.
Thank you for your understanding.
Thank you for sharing your feedback with us. We genuinely appreciate all insights as they help us improve our services.
Regarding your concern about the pricing of (Read More) your package, we'd like to clarify a few points. Initially, you confirmed a larger group of travelers, which significantly affects the overall cost distribution. Specifically, our agent shared over 15 quotes based on a group of 4 people.
When the number of travelers was later reduced to just 1 couple, the cost distribution changed. For a group of 4, cab charges and other shared costs are divided among all travelers, leading to a lower per-person cost. However, with only 2 travelers, these charges are divided by 2, which inevitably increases the per-person rate.
We strive to provide the best possible service and pricing, and we regret any confusion or inconvenience this may have caused. If you have any further questions or need additional assistance, please do not hesitate to contact us.
Thank you for your understanding.
Awesome
Your overall service from end to beginning was impeccable. My enquires were responded to promptly and clearly. From transfers, accommodation and extras, everything was in order. We will definitely TRA (Read More)VELOCAT again and will await to see what packages arise in the near future. Thanks RIYA and TRAVELOCAT we will be recommending your service to our friends.
HIMACHAL TRIP
Our recent honeymoon trip to Himachal Pradesh organized by TravelOcat was an absolute delight! From the moment we reached out to them, their professionalism and attention to detail were evident. Mr. D (Read More)askh and Mr. Pradeep, from TravelOcat, played pivotal roles in ensuring that every aspect of our trip was well-managed and tailored to our preferences.
Throughout our journey, we were impressed by the seamless coordination and arrangements made by the TravelOcat team. From accommodation to transportation, every detail was meticulously taken care of, allowing us to relax and fully immerse ourselves in the beauty of Himachal Pradesh.
The itinerary crafted by TravelOcat was perfect, allowing us to explore the breathtaking landscapes and experience the rich culture of the region. Whether it was wandering through charming hill towns or embarking on thrilling adventures, every moment was filled with joy and excitement.
We are truly grateful to TravelOcat for creating such wonderful memories for us. Their dedication and commitment to ensuring customer satisfaction are commendable. Without a doubt, we would choose TravelOcat again for our future travel adventures.
Thank you, TravelOcat, for an unforgettable honeymoon trip! We highly recommend your services to anyone looking for a hassle-free and memorable travel experience.
Good
Best hotels with good view and the best food with good receiving
Excellent
Hotel stay at Manali and kasol camps are awesome. Food at every stay is so good. Solang valley and kufri point are worth watching. Even the crew of travelocat are responding very well for each query. (Read More)At the end the experience with the agency is fantastic.
90 People 14 Days tour with TravelOcat
I had a wonderful trip with TravelOcat! It was a 14-day journey with a group of 90 people. Thank you for accommodating our dietary needs with delicious vegetarian Jain food throughout the trip. All th (Read More)e hotels we stayed in were superb, offering top-notch amenities and comfort.
What truly impressed me was the level of support and assistance provided by TravelOcat. We had three tour managers assigned to us, ensuring we had assistance around the clock. The vehicles provided were in excellent condition, almost like new, making our travels smooth and comfortable.
The highlight of our trip was the fantastic entertainment organized by TravelOcat, including DJ parties, bonfires, and special local dance performances. These experiences added an extra layer of enjoyment and cultural immersion to our journey.
Overall, my experience with TravelOcat was wonderful, and I look forward to exploring new places with them in the future. Thank you for the unforgettable memories!
Himachal honeymoon trip
A Memorable Adventure with TravlOcat: A Journey to Remember
Embarking on a journey with TravlOcat turned out to be an experience beyond expectations. From the moment we booked our trip with Agent (Read More)Dakh Kapoor, the service and attention to detail were impeccable.
Firstly, let me express my gratitude to Agent Dakh Kapoor, whose assistance proved invaluable throughout the planning process. His knowledge of offbeat destinations like Tirthan Valley and Jibhi added a unique dimension to our trip. His suggestions opened up a world of possibilities, allowing us to explore hidden gems we might have otherwise missed. Dakh Kapoor's expertise truly enhanced our travel experience.
Moreover, the journey itself was made even more enjoyable by the exceptional service of our driver, Param. His professionalism, friendliness, and expertise behind the wheel ensured that our travels were smooth and comfortable. Param's local insights and recommendations enriched our exploration, making each moment memorable.
Special mention must also be made of Mountain Apple's owner, Ashu, whose hospitality and assistance were greatly appreciated. His warmth and willingness to go above and beyond to ensure our satisfaction exemplified the essence of hospitality.
Overall, our trip with TravlOcat was nothing short of extraordinary. From the breathtaking landscapes to the personalized service, every aspect exceeded our expectations. If you're seeking an unforgettable adventure infused with local flavor and exceptional service, look no further than TravlOcat. Thank you for creating memories that will last a lifetime.
Trip to manali
Trip to Manali, Kullu
Bad experience
lack of response after payment
they don't even recieve calls on time
Never stays on his statements
Manali trip
Bad experience lack of response after receiving money, bad communication , misbehaviour after receiving trip payment , No facility given as said by them
TravelOcat replied
(03 Jul, 2024)
Dear Valued Guest,
We sincerely apologize for the negative experience you encountered with our services. Your feedback is extremely important to us, and we take such matters very seriously. < (Read More)br>
We are committed to providing excellent service and communication throughout the entire process, and it is clear that we did not meet your expectations. Please know that this is not indicative of the standard we strive for at TravelOcat.
To address your concerns:
Lack of Response and Communication: We are sorry for any delays or lack of communication you experienced. We are reviewing our processes to ensure that our team is more responsive and proactive in their communications.
Misbehavior: We hold our staff to high standards of professionalism and courtesy. Any form of misbehavior is unacceptable, and we are taking appropriate steps to address this issue internally.
Facilities Provided: We regret that the facilities did not meet your expectations. We aim to deliver exactly what we promise, and we will investigate this matter to understand where the disconnect occurred.
We genuinely value your feedback and hope to have the opportunity to restore your faith in TravelOcat.
Thank you for bringing these issues to our attention.
We sincerely apologize for the negative experience you encountered with our services. Your feedback is extremely important to us, and we take such matters very seriously. < (Read More)br>
We are committed to providing excellent service and communication throughout the entire process, and it is clear that we did not meet your expectations. Please know that this is not indicative of the standard we strive for at TravelOcat.
To address your concerns:
Lack of Response and Communication: We are sorry for any delays or lack of communication you experienced. We are reviewing our processes to ensure that our team is more responsive and proactive in their communications.
Misbehavior: We hold our staff to high standards of professionalism and courtesy. Any form of misbehavior is unacceptable, and we are taking appropriate steps to address this issue internally.
Facilities Provided: We regret that the facilities did not meet your expectations. We aim to deliver exactly what we promise, and we will investigate this matter to understand where the disconnect occurred.
We genuinely value your feedback and hope to have the opportunity to restore your faith in TravelOcat.
Thank you for bringing these issues to our attention.
Excellent
Trip to Bali
There are no comments available for this review.
Dubai Travel
Amazing service! TravelOcat company stood true to their commitments and their services . From booking my flights to arranging accommodations, everything was handled carefully by Rahul. He was very pol (Read More)ite and kind throughout the whole trip and made sure that we don't face any issue while traveling. And before the travel also he responded my every single call and messages. I am happy with Mr Rahul's services and the commitments he made. Thank you Ketan and Rahul for making sure we enjoyed our travel till the end !!!❤️
Kasol trip
This person called Aditya planned my Kasol & manikaran trip which i found interesting but after visiting Kasol it turned out way more interesting and adventurous. I am very very glad that I chose Trav (Read More)elOcat and Aditya Rana to help me with my Kasol trip and I am very satisfied with their service, kind behaviour and the driver was very skilled and polite with us. The package cost was under my budget, the camps were very nice and the breakfast was delicious. In the end it turned into one of the best moments of my life.
Bad Experience
As the cashback said to me for Credit card payment was not credited and very bad service. No confirmation and hotels which is mentioned will change choose wisely
TravelOcat replied
(20 Sep, 2023)
Dear Jaychand
Thank you for sharing your feedback with us. We take guest comments seriously as they help us improve our services. However, after conducting a thorough check, we could not find (Read More) any booking under your name in our records.
We apologize for any inconvenience you may have experienced regarding the cashback and any other issues you mentioned. To assist you further, could you please provide us with your booking ID or the email address associated with your reservation? With this information, we will be able to investigate the matter more effectively and address any concerns you may have.
At TravelOcat we are committed to providing the best service to all our guests, and your satisfaction is our top priority. We appreciate your cooperation in resolving this matter and ensuring that your future stays with us are more enjoyable.
Thank you for considering TravelOcat and we look forward to assisting you further.
Sincerely,
Manoj Bhaskar
Operation Head
Thank you for sharing your feedback with us. We take guest comments seriously as they help us improve our services. However, after conducting a thorough check, we could not find (Read More) any booking under your name in our records.
We apologize for any inconvenience you may have experienced regarding the cashback and any other issues you mentioned. To assist you further, could you please provide us with your booking ID or the email address associated with your reservation? With this information, we will be able to investigate the matter more effectively and address any concerns you may have.
At TravelOcat we are committed to providing the best service to all our guests, and your satisfaction is our top priority. We appreciate your cooperation in resolving this matter and ensuring that your future stays with us are more enjoyable.
Thank you for considering TravelOcat and we look forward to assisting you further.
Sincerely,
Manoj Bhaskar
Operation Head
Travelocat
I had a fantastic experience with TravelOcat. Their attention to detail and personalized service made my vacation unforgettable.
travelling
I am incredibly satisfied with TravelOcat's service. Their attention to detail, prompt communication, and exceptional customer care made my trip unforgettable. From the moment I booked my vacation to (Read More)the day I returned, their team ensured that every aspect was taken care of, allowing me to relax and enjoy my journey to the fullest.
Gooy
I had the pleasure of experiencing TravelOcat's professionalism to excellence. Their meticulous planning, prompt communication, and flawless execution made my trip truly remarkable.
Travel
I had an issue with a hotel during my trip, and TravelOcat promptly resolved the situation. Their commitment to customer satisfaction and quick problem-solving impressed me
Great Service!!
The service I received from the travel company was exceptional. They listened to my preferences and tailored the trip to perfectly suit my needs, resulting in a truly amazing vacation.
Very nice company and package price is the best price compared to other travel agencies,and they make hotel ,vehicle and sight seeing in very excellant way
Excellent and most reliable, accommodative and low price with high quality facilities and arrangements
Adventure
I can't speak highly enough of TravelOcat and their exceptional service. From the moment I arrived in Bali, I felt well taken care of. The team at TravelOcat was available 24/7 to address any concerns (Read More) or questions I had. They curated a unique itinerary that allowed me to experience Bali's rich culture and breathtaking landscapes. I would not hesitate to book with TravelOcat again
Manali trip
Trip to Manali, Shimla
Great experience we got with this TravelOcat.Good Hotel and flight ,service was very fantastic. Driver was friendly and helped us with full potential.We choosed Manali it was good place to explore.I a (Read More)ppreciate Mr.Kevin for guiding us through our trip and the package he offered was really satisfied.Thank you TravelOCAT.
Good
TravelOcat agency organized a family vacation for us, and it was a memorable trip. They catered to the diverse needs and preferences of our family members, ensuring everyone had a great time. We will (Read More)definitely book with them again
Review
TravelOcat's service is incredible. They were responsive, reliable, and delivered an amazing travel experience.
TravelOcat
Travel-o-Cat truly understands what cat lovers desire in a vacation. The themed rooms, cat-centric amenities, and the chance to interact with the resident cats made my stay unforgettable
Travel o cat
If you're searching for a unique vacation spot, look no further than Travel-o-Cat. The combination of stunning landscapes and the joy of being around cats creates an enchanting atmosphere
123456
I can't thank TravelOcat enough for the incredible trip they organized for me. The itinerary was perfectly tailored to my interests, and every aspect of the journey was flawlessly executed. The team's (Read More) professionalism, prompt communication, and expert guidance made me feel confident and well taken care of. TravelOcat, you have my sincere appreciation for making my vacation extraordinary!
Enjoyable experience.
I'm thoroughly satisfied with the exceptional service I received from TravelOcat. They took care of every aspect of my trip, ensuring a smooth and enjoyable experience.
Best service
From start to finish, TravelOcat made our honeymoon experience truly wonder-full, ensuring that every aspect of our trip was seamless and unforgettable.
First and foremost, the customer service we (Read More)received from TravelOcat was top-notch. From the moment we contacted them to discuss our honeymoon plans, their team was incredibly responsive, attentive, and accommodating. They patiently listened to our preferences and tailored a honeymoon package that perfectly matched our desires and budget.
The itinerary they created for us was absolutely amazing. TravelOcat went above and beyond to include all the must-see attractions and experiences in our chosen destination, as well as some hidden gems that we would have otherwise missed. Their attention to detail was impeccable, and they left no stone unturned when it came to organizing our daily activities, transfers, and accommodations.
Speaking of accommodations, TravelOcat surpassed our expectations in every way. They selected stunning hotels and resorts that provided the perfect blend of luxury, comfort, and romance. We were greeted with warm welcomes and treated like royalty throughout our stay. The breathtaking views, exquisite amenities, and impeccable service at each property truly added to the magic of our honeymoon.
Furthermore, TravelOcat's dedication to ensuring our utmost satisfaction was evident in their excellent coordination of transportation and logistics. From airport transfers to intercity travel, everything was flawlessly arranged, allowing us to relax and enjoy our time together without any worries. They even provided us with detailed travel information, local tips, and suggestions that enhanced our overall experience.
One aspect that truly stood out was TravelOcat's personalized touch. They surprised us with thoughtful gestures, such as a romantic dinner reservation at a secluded beachside restaurant and a couples' spa treatment at a luxurious wellness retreat. These unexpected touches made us feel incredibly special and added a touch of magic to our honeymoon.
In conclusion, we wholeheartedly recommend TravelOcat for anyone planning their dream honeymoon. Their wonder-full services, attention to detail, and dedication to creating unforgettable experiences are truly unmatched. Thanks to TravelOcat, we had the honeymoon of our dreams, filled with beautiful memories that will last a lifetime. We are immensely grateful for their expertise and would not hesitate to choose them for any future travel plans.
Bali and Singapore package
I recently had the opportunity to book a trip to Bali and Singapore with TravelOcat, and I must say that my experience with both the travel company and my agent, Ketan, was exceptional. From the momen (Read More)t I reached out to TravelOcat to inquire about the trip until the day I returned home, everything was handled professionally and efficiently.
Ketan, my assigned travel agent, was instrumental in ensuring that every aspect of my trip was well-planned and executed flawlessly. He took the time to understand my preferences and interests, and he tailored the itinerary accordingly. Ketan's knowledge of both Bali and Singapore was impressive, and he provided valuable insights and recommendations that made my trip truly memorable.
The booking process was smooth and hassle-free, thanks to Ketan's prompt responses and attention to detail. He ensured that all the necessary arrangements, including flights, accommodations, and transfers, were taken care of, leaving me with peace of mind and the freedom to enjoy my vacation.
Speaking of accommodations, the hotels selected by TravelOcat were top-notch. The properties were conveniently located, clean, and comfortable, offering excellent amenities and services. I truly felt pampered throughout my stay, thanks to the meticulous planning and choices made by Ketan.
During my trip, everything went according to schedule, and I never encountered any issues or delays. Ketan's organizational skills were evident as he had carefully coordinated all the logistics, including transportation and tours. The local guides he arranged were knowledgeable and friendly, providing valuable insights about the destinations and ensuring that I had a fulfilling experience.
I was particularly impressed by the level of customer service provided by TravelOcat throughout my journey. Ketan remained in constant communication, checking in on me to ensure that I was enjoying my trip and addressing any concerns or questions promptly. It was clear that he genuinely cared about my experience and went above and beyond to make it truly exceptional.
In conclusion, my experience with TravelOcat and agent Ketan was outstanding. The attention to detail, personalized service, and seamless execution of the trip exceeded my expectations. I highly recommend TravelOcat and specifically commend Ketan for his professionalism, expertise, and dedication. Should I plan any future trips, I will undoubtedly turn to TravelOcat and Ketan to handle all my travel arrangements.
Manali kasol package
TravelOcat took care of all the details, allowing me to relax and enjoy my trip.
Wonderful trip to Kerala
It was a family trip of 9. Ketan and team were in touch with us through out the journey. cheers guys will contact soon for Himachal as well
Himachal
TravelOcat's dedication to their work is evident in the way they handle every customer interaction. Their professionalism, prompt responses, and well-organized arrangements left me feeling confident a (Read More)nd satisfied.
Himachal Package
I booked this Manali Shimla package from TravelOcat and it was so good and amazing. I enjoyed every single activity every single sight seeing and every service from the hotel and TravelOcat staff
Himachal
TravelOcat took care of every detail, from transportation to accommodation, and their commitment to excellence was evident throughout.
Scam running company
Travel o cat, will give you a horrible experience, when you write facts about their company and give them low rating on their services that they have provided, they will write a big reply that they ca (Read More)re about customer satisfaction and ask to connect with the customer service, by Mr Manoj Bhaskar,
and when you contact the customer service and ask for compensation on things that they promised and charged the money for but didnt deliver, there is no reply from the company end, even after contacting their customer service, so don't fall for this company's scam, they will take all the money and you will end up with horrible experience
TravelOcat replied
(11 Jun, 2023)
Dear Lubna,
Thank you for sharing your feedback regarding your recent experience with Travelocat. We deeply apologize for the inconveniences and frustrations you encountered during your Keral (Read More)a tour. We understand your disappointment and frustration with the discrepancies between the promised itinerary and the actual services provided.
At Travelocat, we strive to provide exceptional customer service and ensure that our guests have a memorable and enjoyable travel experience. It is disheartening to hear that we fell short of meeting your expectations and that our services did not live up to the promises made.
We take your feedback seriously, and we will investigate the issues you raised regarding the sightseeing arrangements, advance ticket reservations, and the quality of the hotels and rooms. Rest assured, appropriate action will be taken to address these concerns and prevent similar incidents from occurring in the future. We value your feedback as it helps us identify areas for improvement and make necessary changes to enhance our services.
We understand that your experience has left you dissatisfied, and we would like to make it right. We would appreciate the opportunity to discuss your concerns further and find a resolution that meets your satisfaction. Please contact our customer service department at your earliest convenience, and we will work diligently to address your specific issues.
Once again, we apologize for the negative experience you had with TravelOcat. We hope you will reconsider giving us another chance in the future, as we are committed to providing a better and improved travel experience for our valued customers.
Sincerely,
Manoj Bhaskar
Thank you for sharing your feedback regarding your recent experience with Travelocat. We deeply apologize for the inconveniences and frustrations you encountered during your Keral (Read More)a tour. We understand your disappointment and frustration with the discrepancies between the promised itinerary and the actual services provided.
At Travelocat, we strive to provide exceptional customer service and ensure that our guests have a memorable and enjoyable travel experience. It is disheartening to hear that we fell short of meeting your expectations and that our services did not live up to the promises made.
We take your feedback seriously, and we will investigate the issues you raised regarding the sightseeing arrangements, advance ticket reservations, and the quality of the hotels and rooms. Rest assured, appropriate action will be taken to address these concerns and prevent similar incidents from occurring in the future. We value your feedback as it helps us identify areas for improvement and make necessary changes to enhance our services.
We understand that your experience has left you dissatisfied, and we would like to make it right. We would appreciate the opportunity to discuss your concerns further and find a resolution that meets your satisfaction. Please contact our customer service department at your earliest convenience, and we will work diligently to address your specific issues.
Once again, we apologize for the negative experience you had with TravelOcat. We hope you will reconsider giving us another chance in the future, as we are committed to providing a better and improved travel experience for our valued customers.
Sincerely,
Manoj Bhaskar
Great
"Thanks to TravelOcat, I had a stress-free and enjoyable trip. Fantastic service!"
Himachal Package
TravelOcat has turned my travel dreams into reality, and I'm positively buzzing with excitement! Their dedication to creating magical moments is unparalleled.
Good service by TravelOcat
Trip to Manali, Shimla
TravelOcat made my trip as more memorable and provided the service as committed. Big Thanks to Kevin and Team for the wonderful support and follow-up during the trip time. One suggestion for improveme (Read More)nt that could arrange the drive who should know the places well and its specifically for the travelers who doesn't know about local language, because of that we have struggled lot to go sightseeing during initial days of my trip.
Traveling
I'm bursting with excitement after my incredible journey with TravelOcat. They know how to deliver a thrilling and unforgettable travel experience.
Great trip
Arranged a very good tour.
1.organisers-4/5
2.Food-5/5
3.Hotels-5/5
4.tour plan-4/5
5.Car driver-2/5
Wonderful trip to manali
Than you Kevin and team for superb experience. Will visit soon
They didn't provided what they committed
Trip to Manali, Shimla
They committed to provide Innova vehicle but given ertiga which is very inconvenient for 6adults and 2kids.
Before paying advance offered candle light dinner later they denied.
Didn't even know how (Read More)to respect customer.
TravelOcat replied
(28 May, 2023)
Dear Reddy
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused during your recent visit. We understand that the vehicle provided, (Read More) an Ertiga, was not suitable for your group of six adults and two kids. We apologize for the oversight in not being able to provide the Innova vehicle as promised. We deeply regret any discomfort or inconvenience this may have caused you.
Regarding the offer of a candlelight dinner, we apologize for the confusion. Candle Light dinner was supposed to be arranged in Manali Hotel & Somehow Hotel team missed it from their end. Our team should have provided clearer communication about the hotel Where it was supposed to be arranged, and we understand how disappointing it must have been for you when the offer was denied. We apologise for the misunderstanding and any frustration it may have caused.
We genuinely value our customers, and it is disheartening to hear that you felt disrespected during your experience. We strive to provide the highest level of customer service, and we apologize if we fell short of your expectations in this regard. We will review your comments with our team to ensure that we improve our approach and provide better service in the future.
Once again, we apologize for any inconveniences caused and appreciate your honest feedback. We hope that you will give us another opportunity to serve you and provide you with a more enjoyable experience.
If you have any further concerns or would like to discuss your experience in more detail, please feel free to reach out to us directly. Your satisfaction is important to us, and we would like to address any remaining issues to the best of our abilities.Thank you for your understanding.
Kind regards,
Manoj Bhaskar
Operation Manager
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused during your recent visit. We understand that the vehicle provided, (Read More) an Ertiga, was not suitable for your group of six adults and two kids. We apologize for the oversight in not being able to provide the Innova vehicle as promised. We deeply regret any discomfort or inconvenience this may have caused you.
Regarding the offer of a candlelight dinner, we apologize for the confusion. Candle Light dinner was supposed to be arranged in Manali Hotel & Somehow Hotel team missed it from their end. Our team should have provided clearer communication about the hotel Where it was supposed to be arranged, and we understand how disappointing it must have been for you when the offer was denied. We apologise for the misunderstanding and any frustration it may have caused.
We genuinely value our customers, and it is disheartening to hear that you felt disrespected during your experience. We strive to provide the highest level of customer service, and we apologize if we fell short of your expectations in this regard. We will review your comments with our team to ensure that we improve our approach and provide better service in the future.
Once again, we apologize for any inconveniences caused and appreciate your honest feedback. We hope that you will give us another opportunity to serve you and provide you with a more enjoyable experience.
If you have any further concerns or would like to discuss your experience in more detail, please feel free to reach out to us directly. Your satisfaction is important to us, and we would like to address any remaining issues to the best of our abilities.Thank you for your understanding.
Kind regards,
Manoj Bhaskar
Operation Manager
Himachal package
Very detailed information from friendly and helpful staff with competitive prices offered on multiple packages. Important travel components were taken care of, with automatic calendar entries promptin (Read More)g upcoming reminders. I will not hesitate to recommend your services, and I will be using TravelOcat again for our next trip. Thank you, Rahul and team, for arranging our fun and memorable experience!
Great arrangements!!
Worked out a customised vacation to Dubai this summer with Ketan@Travelocat and it turned out just as per requirement. Thank you for making this a memorable family outing for us.
Excellent
Trip to Shimla, Manali
There are no comments available for this review.
Excellent service
Trip to Manali, Shimla
We had a great trip to shimla and manali. The hotels were really great. Overall satisfactory experience
Best travel agency
Thank you kevin for wonderful trip. Bali dinner was awesome
Singapore tour
I got my Singapore visa by them. And their forex rates are reasonable for money exchange. Their service is very genuine .thenkyou Travelocat for making my trip osm.
Excellent
Trip to Dubai
There are no comments available for this review.
aboard trip
If you are planning for vacation domestic/ international, trust me TravelOcat could be your best choice, who helps you plan and execute your dream destination into reality. They have made our Dubai - (Read More)Abu Dhabi trip enjoyable for the entire family. Right from planning till the execution and services even at the destination we’re very prompt. All over a great experience with tour manger MR. SUSANT CHUADHRY Thank you TravelOcat. Will wait for my next holiday with you again.
Blr - Shimla - Manali Trip - excellent arrangements from TravelOcat
Trip to Manali, Kasol
TravelOcat had arranged a very nice package for our Family. Manpreetji was our tour guide who picked us from Delhi and dropped us back. We enjoyed the trip and had a very beautiful memories with us as (Read More) we experienced river rafting, horse riding, ATV ride, paragliding with professional riders.
Manpreet ji had a very good contacts around.
Dvine hills in Shimla and Mountain Apple in Manali where our stay was arranged, pretty much good accommodation with delicious breakfast and dinner. Only painful task was to climb the staircase (5 - 6 floors) in these hotels especially when you are traveling with senior citizens.
Overall we all had a wonderful great time together.
Maldives holiday with TravelOcat
Overall, an excellent 5 star experience with TravelOcat. Ankur, who was our assigned travel advisor was excellent and prompt in responses. It was always about our experience than trying to sell a pack (Read More)age which impressed us. Thank you Ankur & Chetna Thakur for the great service.
Manali kullu shimla trip
Trip to Manali, Shimla
All arrangements were good, mainly hotels and cab condition & driver was also good but bit busy with his phone calls during drive and often used foul language within his conversation in phone, being v (Read More)isiting as couple it was bit harsh but leaving that all good
TravelOcat replied
(28 Dec, 2022)
Dear Ruturaj,
Thank you for taking the time to write your review on Tripcrafters
We have taken into account your feedback and we do apologize for the service that you experienced. St (Read More)rict action has been taken against driver & we have blacklisted him for our future operations. While we realize that we cannot undo the experience that you had during your visit, we do hope that you will allow us another opportunity to restore your confidence service.
Kind regards,
Vijay Thakur
Transport Manager
Thank you for taking the time to write your review on Tripcrafters
We have taken into account your feedback and we do apologize for the service that you experienced. St (Read More)rict action has been taken against driver & we have blacklisted him for our future operations. While we realize that we cannot undo the experience that you had during your visit, we do hope that you will allow us another opportunity to restore your confidence service.
Kind regards,
Vijay Thakur
Transport Manager
Trip to bali
Trip to Bali
Our first trip to bali was grt and smooth which was possible only blossom of ivan Kapoor, who guided us,suggested us wherever needed and tried his best to change the plannings according to us. Thanks (Read More)for evrythng ivan. And also thankful for the travel agent Suriya who was very kind and polite and explained the cultures of bali. We never got bored while traveling bcos of him. Finally our trip went great.
Best trip planners
Trip to Manali, Shimla
This was my first trip with TravelOcat and tbt it was the best. Everything was perfectly planned. Little bit up and downs were there. We had stay in Shimla Manali and Delhi.
Hotel at Shimla was bit (Read More)far from City but the view of hotel was perfect.
Manali no doubt it was best
But the hotel in Delhi was not good it was ok ok bit messy.
Before confirming check for hotel reviews and picture.
As it was our 1st trip we were also unaware of few things. So not a problem.
TravelOCat will always be at 1st preference while planning our further trips.
.
Trip to Shimla, Manali
Travel with travelocat is fantastic. Sri ketan gave good guidance and booked all good hotels. Stay in divine hills at shimla and mountain apple at manali was comfortable and food was yummy. Sri hunny (Read More) was also friendly and a very expert driver. Thank you shri ketan and shri hunny for making our himachal pradesh trip a memorable one.
Trip to dubai with travelocat
Had an extremely enjoyable and hassle free family trip to Dubai with TravelOcat. First things first, what was committed was provided. The best part was that any unreasonable commitments or promises we (Read More)re denied upfront and all expectations were clearly set.
Travel to Manali
It was funtastic experience as it was planned very well by TravelOcat.
Ketan was nice and polite all the time, guided well throughout the trip
Worth visiting via TravelOcat.
I would recommend for (Read More)planned vacation.
Thanks
trip to Maldives with travelocat
I had booked a 5 day trip to Maldives with my husband and friends through TravelOcat. Had a really wonderful experience. Loved the client handling and all the way they showed us the various options av (Read More)ailable. The whole booking was really smooth and even after we reached Maldives we got c follow up calls asking if everything was good. I really want to thank Sweta for the wonderful service. Would definitely give a 10/10 for TravelOcat and highly recommend it to everyone.
Trip to himachal with travelocat.
We had booked our spiti valley trip through TravelOcat. Everything including travel, itinerary, accommodation with food was very well planned by TravelOcat. We got to travel without any hassles or ten (Read More)sion as everything was arranged perfectly by TravelOcat.
Wasted !
Trip to Bali
We completely stucked with them and no proper response and support!
TravelOcat replied
(03 Jul, 2024)
Dear Valued Guest,
Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and any inconvenience you may have faced.
From our last conv (Read More)ersation, we understood that your trip concluded successfully. We strive to provide continuous support, and we deeply regret any moments where our response may have seemed inadequate. In response to your feedback, we have implemented a 24/7 tour manager system to ensure that you always have support, even if your primary contact is unavailable.
We are dedicated to making your future travel experiences enjoyable and hassle-free. We kindly request you to reconsider and remove the review, as we are committed to improving our services and ensuring your satisfaction.
We look forward to assisting you with your future travel plans and providing the exceptional service you deserve.
Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and any inconvenience you may have faced.
From our last conv (Read More)ersation, we understood that your trip concluded successfully. We strive to provide continuous support, and we deeply regret any moments where our response may have seemed inadequate. In response to your feedback, we have implemented a 24/7 tour manager system to ensure that you always have support, even if your primary contact is unavailable.
We are dedicated to making your future travel experiences enjoyable and hassle-free. We kindly request you to reconsider and remove the review, as we are committed to improving our services and ensuring your satisfaction.
We look forward to assisting you with your future travel plans and providing the exceptional service you deserve.
Trip to ladakh with Travelocat
An amazing experience all over. The entire journey was fun and memorable. The whole leh ladakh trip was planned perfectly by Rohan and his team. The arrangements and accommodation was perfect as per (Read More)our requirement. Food was also nice. North Indian food was also available at each resort. We also enjoyed local food as suggested by you.
Trip to Nepal with travelocat.
Amazing service from TravelOcat. Mr. Ahmed helped me in creating a customised itinerary for my parents (senior citizen) trip to Nepal. The trip was very pleasant as they were able to do sight seeing o (Read More)n their own pace. The hotel selected by TravelOcat was outstanding; similarly the local service providers for local transfers and sightseeing were professionals, very efficient and cordial. Every one went an extra mile to take care of my parents' comfort and requirements. I am already planning to use TravelOcat and Mr. Ahmed service for our next trip.
Trip to himachal with Travelocat
They were always in touch with us, cab drivers, hotel managers, and local company representatives to make sure that things are going smooth for us. They were so accommodating (food arrangement for our (Read More) kid) that, we didn't face single issue though at few locations we reached late due to traffic. Moreover, they have in person/firsthand experience of locations, so they suggested different food, restaurants, and market places which are really awesome and worthwhile. Had a great Spiti trip with them
Honeymoon Vacation to Maldives
Hii. First of all a very big thanks to TravelOcat (Sachin & Manoj Sir). After tried with many agencies, I found this TravelOcat,they provided us a best honeymoon package to Maldives at very best price (Read More), even we booked on a last time. All paperworks (Air tickets, covid test, Imuga, Airsuvida) related to our travel is done by Manoj Sir. He is very professional & friendly , we can approach him anytime. He will guide us without any hesitation. TravelOcat is one of the best travel agency & very trustworthy. We will book a package, relax and enjoy the holidays.
EXCELLENT SERVICE AND TAKEN CARE
Trip to Manali, Shimla
MR. IVAN KAPOOR ON LINE SALES MANAGER , WHO IS ON LINE ONLY CONTACTED ME HE HAVE GIVEN GOOD SERVICE IMMEDIATE REPLIED ALL MY CHANGES IN PROGRAMS FOR MY HIMACHAL TOUR FOR 6 DAYS & WITH ONLY 10% A (Read More)DVANCE BOTH FLIGHT AND CABS ARRANGED WELL , I
HAVE PAID BALANCE ON TOUR DAY . I STRONGLY RECOMMEND TRAVELOCAT .
Memorable Dubai Trip
Vijay Kumar from TravelOcat is one of the best travel agent i have ever known, he made our trip to dubai very exciting and memorable i strongly recommend you guys if you plan your trip just ping him a (Read More)nd he will give you best options for everything related to your travel
Better than make my trip
Got 50000 cheaper than make my trip. Had a awesome honeymoon trip to bali
Bali with TravelOcat & PACTO
Great experience in Bali with TravelOcat. We spent 6 amazing days in Bali: snorkling in Nusa Penida, enjoying arts and coffee in Ubud, viewing Batur mountain in Kintamani, enjoying view of Garuda Wish (Read More)nu Kecana, watching Tari Kecak in Uluwatu and eating in Jimbaran. Pak Komang Suparta, the driver from TravelOcat (PACTO), was very helpful and showed us a lot of hidden gem in Bali. One of them was Gusto, must try gelato in Canggu. Also Pak Ketut, the driver in Nusa Penida, took great pictures of us and he was very attractive. Bali Top brought and introduced us with local food in Bali. The taste was wonderful. We will call TravelOcat again once we want to travel to Bali.
Good service
Ruhi was very helpful in guiding and booking my tickets, she patiently heard my requirements and came up with lowest price itineraries
Thank you
Our Himachal Trip with TravelOcat
It was such a most memorable and unforgettable trip we had in Himachal. Thanks to TravelOcat and Ankita Garg for making everything fabulous which made us feel very comfortable. They had provided the b (Read More)est package and the cab driver assigned was experienced and calm But last day when we are coming back to chandigarh driver drive very very slow it took 9 hours to reach chandigarh from Manali because of that we have missed our train and it makes some problem . TravelOcat team is very caring and provided good Hospitality. Because of the travel operator, we had spent good time in Himachal. Thanks to TravelOcat team once again and see you all again soon
Stay at Mafushi island booked with TravelOcat
We recently visited Maldives. We had a wonderful holiday at the sunny side. Varun from TravelOcat guided us through out our trip very well and professionally. It was amazing trip planned by them. We l (Read More)oved our stay in Maldives. We stayed for 4 days and 3 night at Mafushi island and it was perfect. I would recommend this tour operators for their excellent customer care, well coordinated schedules on each days and safety during all the activities including water sports. You made our holiday most memorable and thank you for your assistance.
Trip to shimla-kasol-kullu-Manali
Trip to Manali, Shimla
First thing to speak about is the home stays which was provided by the travels is extraordinary be it in shimla/kasol/manali. The food provided is in high quality with different varieties every day.ma (Read More)inly speaking about the service provided by the octa travels and kethan are outstanding. Always got the best suggestion and responses .. we did get support in quick time when we changed our route plan to another places , within 1 day we got the changed hotels and route map. Service is quick , good , affordable, and highly recommended.
worthy trying octa travels
Very bad experience
We 4 friends planned trip from Chandigarh to manali, shimla, kullu for 5 night and 6 days (2 July to 07 July). Driver bad behaviour and not cooperative. Driver didn't know anything. Driver without gui (Read More)de knowledge. Driver name Deshraj and trip booking manager khetan khurana. Accomodation, Food arrangement and Driver all arrangements are very Bad and not upto the desired expectation need Proper action and improvement otherwise People are looking for alternative.
Our First trip with TravelOcat
TravelOcat knocked our honeymoon trip out of the park for us. We had done some preliminary searches on resorts in Maldives that we were looking at. We determined it may be easier for us to just find (Read More) a travel agency to help us, since we did not know anything about Maldives at all. They were amazing to work with throughout the process, and our entire trip was absolutely seamless. I would highly recommend using their services.
Shimla - Manali Tour
Trip to Manali, Shimla
It's memorable Trip for us. I never seen driver like Manpreet Singh before, He is very much professional with his work.
Shimla Hotal experience was ver. Mr. ketan please remove divine hills shimla (Read More)hotal from your hotel accomodation list.
Manali hotal experience was good The hotal Owner of Mountain Apple Mr. Ayush it's good person.
Overall Happy ...
Trip to Manali,Delhi and agra
Overall experience was good. My travell contact person ketan responded all the time for all the clarification.
I will recommend travelOcat for your holiday plans.
Trip to Kullu, Manali and Agra
After decided to travel to Kullu Manali for Jun 2022 month, I inquired my one of colleagues who had traveled the same place few months back comprising 4 families suggested me TravelOcat. After checkin (Read More)g very minimum verification over internet and other competitors/vendors, I decided to go with TravelOcat as I didn't have much time for planning. Mr. Ketan who was assigned to my family tour assisted well from day 1 and after he confirmed with me about this is family tour of 5 members, he assured for arranging hotel, vehicle and travel arrangements with fullest safely. As per his commitment, all hotel arrangements and travel experience were extraordinary with affordable package and my family expressed complete satisfaction about their service.
Special thanks to Shimla Hotel (Sakoon Home Stay) for the wonderful hospitality and Travels who covered from Delhi to Delhi round trip for that 1 week time with complete friendly and flexible approach.
The only improvement area which I notice is, TravelOcat should have 24/7 support for domestic tour also by making few additional resources and infrastructure for making instance conversation and support all time.
Based on my experience, I would definitely recommend TravelOcat is the most economical and affordable travel agent for my friends and relatives.
I wish to continue my future tours with them.
Trip to Bali & Thailand
Deeply knowledgeable, reliable travel agency with some really cool trip suggestions you would not think of yourself! They organised trips to Bali / Borobudur as well as to Thailand for us and we are l (Read More)ooking forward to our next trip to Borneo. What I appreciate most is the responsiveness to my inquiries - so far, all our trips went smoothly, but IF something should happen, you're well off to have someone look after you who's as responsive and reliable as they are. If you want hassle-free, well organized, off the beaten track - this is your agency.
Never travelling with TravelOcat again
Trip to Dalhousie, Dharamsala, Manali, Shimla
Day 0 (April 12th)
I personally have been following up with Mr. Ketan asking for all hotel booking vouchers since April 2nd, which is when we gave the confirmation/go ahead to book the trip with Trav (Read More)elocat. But he provided only 2, one for Dharamshala and other for Dalhousie. When I was constantly following up with him until the last day of the trip which is April 12th he said to me that I should not worry and all the bookings have been made but shockingly enough the hotel for Amritsar was not booked until we reached there.
Day 1 (April 13th)
To begin with, we were provided a flight from Pune to Delhi even when we asked if the destination could be changed to Chandigarh or Amritsar. That is also fine but when we are travelling from Delhi to Dharamshala it took us almost one full day in travel and after that we had to go back to Bir. From Bir we again travelled to Dalhousie which was once again a long distance. Easily this trip route could have been planned as follows
Bir - Dharamshala - Dalhousie - Amritsar
since we were anyway travelling by road and Bir comes first.
Day 2 and Day 3 (April 14th and 15th)
Secondly, we faced many problems in the stay which was provided to us in Dharamshala (Hotel Varuni)
One of the rooms which was provided to us had a permanent guest which was maybe a family of huge spiders. This might seem like an exaggeration and we didn't click any photos but honestly the spiders were pretty huge, almost palm sized. We had to call the room service guys at 2am in the morning or early morning at 6am or 7am to get rid of the insect.
The food service was not great as well. On our 2nd day of trip (14th April) it took almost 40-60 minutes for them to provide us breakfast and we had to leave late for the sightseeing. We were supposed to checkout on 15th and looking at this we requested the hotel staff a day prior that we will need breakfast early and even after ordering breakfast at 8am a simple bread jam was not available until 9.30am and some of us had to leave empty stomach.
After checking out, we communicated all of this to Mr. Ketan and requested him to look into the matter and provide us some concession for the inconvenience we faced to which he replied saying that he has received similar feedback on food service for our hotel in Dalhousie (Hotel Nature Valley) and he said that we can decide to eat outside locally instead of the hotel and he will reimburse the bill amount. Sadly, all of this was discussed on call and we have no proof of chat or email because soon after we reached Dalhousie he changed his statement.
Day 3 and Day 4 (April 15th and 16th)
The camp site was great but no voucher was provided to us for confirmation of the booking. No complaints at this campsite in Bir.
Day 4 (April 16th)
Again our full day was wasted in travelling to Dalhousie because as I stated above the tour route could have been planned better and almost 70kms to 80kms could have been saved in distance. Even though we as well as the driver was tired from all the travelling, when we requested the driver to take us to the market he readily agreed and we were able to buy cake and celebrate our friends birthday. On reaching the hotel from the market we called Mr. Ketan to confirm regarding the reimbursement for food which he had promised over the phone but he completely changed his statement and said we will have to bear the cost on our own and he will only reimburse one breakfast meal, which the driver paid for but he also has not received the money from Ketan.
Day 5 (April 17th)
The stay was again great in Hotel Nature Valley and the room service was great too. But the food service was very slow and they also messed up the toppings on the pizza that we ordered for dinner on April 17th but we understand that these things can happen sometimes and did not escalate it.
Day 6 (April 18th)
We reached Amritsar and our driver informed us that we can't directly go to the hotel as our stay is still not booked. We tried calling Mr. Ketan multiple times but he didn't receive our calls but when we asked the
TravelOcat replied
(04 Jul, 2022)
Dear Bulsara,
Thank you for taking the time to write your review on Tripcrafters
We have taken into account your feedback and we do apologize for the service that you experienced. Wh (Read More)ile we realize that we cannot undo the experience that you had during your visit, we do hope that you will allow us another opportunity to restore your confidence service.
Kind regards,
Manoj Bhaskar
Operation Manager
Thank you for taking the time to write your review on Tripcrafters
We have taken into account your feedback and we do apologize for the service that you experienced. Wh (Read More)ile we realize that we cannot undo the experience that you had during your visit, we do hope that you will allow us another opportunity to restore your confidence service.
Kind regards,
Manoj Bhaskar
Operation Manager
Super quality service.... Memorable moments
Experienced their service, absolutely Perfect, Mr. Nikunj & Mr. Ketan am so grateful for all your assistance. You guys gave me a hope and made me started believing that a quality customer service stil (Read More)l exists in Jaipur. I can recommend TravelOcat for all your travel requirements plus many more services
honeymoon in Tanzania
We spent our honeymoon in Tanzania. We did a safari tour and then we spent the rest of the holidays in Zanzibar. I have to say it was the best vacation we have ever had. I felt comfortable with Mrs.Ra (Read More)veena from the first second. She was able to answer all my questions during the first interview and I felt that I was in good hands. Everything was well organized.
Shimla-manali trip
Trip to Dalhousie, Dharamsala, Manali, Shimla
Excellent trip with travelocat. Very good experience with them value for money. They have sent experienced driver to the trip and the hotels which they have booked are really good and the food served (Read More)by them is really awesome and better than the outside hotels. Finally they did what ever they have promised and we had a fully satisfied trip.
Thanks for the travelocat and the ketan from travelocat.
Family trip
Excellent travel company . Our family trip was so amazing . Travelocat is best option for travel in India and foreign country..thanku travelocat team .
Trip to kerela
Wonderfully trip to Kerala. Good & Prompt Service. Everything (Cab, Driver, hotel, boathouse etc)
The trip handling from travelOCat was very bad
Trip to Kasol, Manali
The overall trip experience was very bad with travelOcat, no proper communication or planning was done.
My trip was a 4 day/3 night stay to Manali &Kasol. The Travel agent communicated well during (Read More) the trip planning phase and assured us everything was taken care of.
This was actually happened, He have given subcontract to some local person in Manali and there was a clear miscommunication between both of them.
On day1, we reached Manali around 4PM in the evening, thanks to the volvo bus which was 6 hours late.
On day2, we started to Rothang pass and manali localsight seeing the driver who was assigned to us was very indifferent and he always say there was nothing here to see.On the same day we have a plan to move to kasol for overnight stay, which the driver have changed for his conveinence speaking to the hotel incharge(who overlooks the entire trip, the guy with subcontract)
We were given a medicore room on day2 citing that there were no other rooms in the same hotel available where the day1 treatment was much better.
On day3, We travelled to kasol and where we checked into the camp, where the travelOcat never paid them initially where i was said that payments are done already. After some conversations that was sorted out and now comes the biggest mishap of the trip. The driver who came with us to kasol says his work is only to drop us in Kasol where we have left with one more day of trip as per itenary. This is clear communication gap between with travelOCat and the local agent. They took the matter in rounds for an hour and blammed each other but nothing came as output. I have to pay an additonal 2000 for the driver to do the last day of kasol itenary ( I compromised vowing to not distrub my trip further).
On day4 we followed our itenary and we have bus from kasol to delhi booked by travelOcat at 5:00 Pm in the evening. While travelOcat agent was well aware that buses might get cancelled from Kasol , because of low occupancy( he told us on day3 bus might get cancelled, as he know the history)
He still choose to book a bus from Kasol, he could have booked it from Bhuntar where there is lot of buses from Manali, As anticipated the bus was cacnelled and informed us 2 hours before its departure, When we informed travelOcat agent the same, he said he will take care of it, while i enquired about other buses in Kasol and found a reasonable deal, the agent told he will book and booked us a bus seat in last row corner of a volvo bus, citing the reason that bus booking is based on availability. I can see hell lot of buses on redbus same day which have other options than last seat, I requested him a lot but no use as he says bus booking is already done and no option now.
As we have no further option and was cornered we took the last seat of the bus which was one hell of a journey on those roads.
The whole trip could have planned much better if i have planned it myself instead of relying on agency, what i see is travelOcat just booked bus tickets and gave contract to some local manali agent and nothing else.
TravelOcat replied
(21 Jun, 2022)
Dear Athreya,
Thank you for taking the time to write your review on Tripcrafters
We have taken into account your feedback and we do apologize for the service that you experienced. Wh (Read More)ile we realize that we cannot undo the experience that you had during your visit, we do hope that you will allow us another opportunity to restore your confidence service.
Kind regards,
Manoj Bhaskar
Operation Manager
Thank you for taking the time to write your review on Tripcrafters
We have taken into account your feedback and we do apologize for the service that you experienced. Wh (Read More)ile we realize that we cannot undo the experience that you had during your visit, we do hope that you will allow us another opportunity to restore your confidence service.
Kind regards,
Manoj Bhaskar
Operation Manager
Trip to Manali
Trip to Manali
Thank you Ketan Khurana for making our trip to Manali beautiful.the Hotel and staff were good.Thank you Travelocat
May 4 th to 9th Shimla Manali trip
Trip to Amritsar, Manali, Shimla
It was very fabulous and wonderful trip i have ever seen... Only one day we felt bad because of hotel booking change issue.. otherwise all was good. Very friendly. Overall super
Happy to have business with you
Trip to Kasol, Kullu, Manali
Very good service & professional behaviour for Mr Ketan Khurana , excellent person & really helpful to make things easy for costomers , Happy to have business & will look forward for more
Usual hiccups but Overall a good trip
Trip to Manali, Shimla
We were in a hurry with a lot and didn't have the time to plan things ourselves, so we asked Ketan from TravelOcat to help.
The approach was smooth and courteous. Overall itenary was laid out and m (Read More)odifications were made on my request.
During the trip some usual hiccups happened, e.g. Train ticket cancellation, and some troubles with Manali Add Ons, however since they were self expensed AddOns so can't blame the travel agents for that.
Overall it was a wonderful experience, and given the short time and not much knowledge of the destination, it was Good.
Trip to Manali, Kullu, Shimla went very smooth
Our trip in summer to Manali, Kullu and Shimla for 5 days went good and the planning was perfect. Mr Ketan provided us with a good itinerary and also gave quick responses to my queries. Hotels were go (Read More)od and also the car was good.
Trip to Singapore
The trip to Singapore was very good and everything managed good hotel sightseeing, hotel, pickup and drop-off
Good experience
Trip to Manali, Shimla, Kullu
The experience was really good, it was organised by the TravelOcat very well.
Thanks TravelOcat.
First trip with travelocat
Last week we went to Munnar & Alleppey. we booked with travelocat as a Tour Package and the price is best. Good & Prompt Service. Everything (Cab, Driver, hotel, boathouse etc.,) they are arranged pro (Read More)mptly but they are not communicated with us. . Really enjoyed the trip. Traelocat is good company for Tours. Special thanks to dev and priya
Not planned well
Trip to Shimla, Manali
Travelocat employee Mr.Ketan behaved rudely. Planning wasn't proper and wasted our time during trip stating fay at leisure. Without prior information he changed the hotel from upper class to lower cla (Read More)ss.
TravelOcat replied
(25 May, 2022)
Dear Client,
Thank you for taking the time to write your review on Tripcrafters for TravelOcat Services. As per the final confirmation mail, you were supposed to pay dues at the time of chec (Read More)k in at Manali Hotel. When the hotelier asked for the dues, you told that you have already paid the full amount to the travel agency & check in was allowed. When our account team and seller called you for the payment you just started ignoring our calls. Almost 17 calls were made in 3 days. Collecting payment is seller’s job sir. We always request our client to follow our payment policy strictly for a pleasant travel experience. Still I want to extend my sincerest apologies for the negative experience that you had with us. At TravelOcat Services, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met.
Thank you for taking the time to write your review on Tripcrafters for TravelOcat Services. As per the final confirmation mail, you were supposed to pay dues at the time of chec (Read More)k in at Manali Hotel. When the hotelier asked for the dues, you told that you have already paid the full amount to the travel agency & check in was allowed. When our account team and seller called you for the payment you just started ignoring our calls. Almost 17 calls were made in 3 days. Collecting payment is seller’s job sir. We always request our client to follow our payment policy strictly for a pleasant travel experience. Still I want to extend my sincerest apologies for the negative experience that you had with us. At TravelOcat Services, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met.
Trip to bali arranged by shruti
Wonderful trip to bali. Thank you for best rates and 24/7 support
Good travel agency for ur all trips
Trip to Kullu, Manali
I had recently traveled to himachal pradesh and everything was taken care by TravelOcat only agent name Ketan guided and helped if any issues throughout the trip and they provided us a dedicated car w (Read More)ith dr8ver come guide who had knowledge of all places. If you planning for trip and don't want any hedaches of booking hotels, places etc then I suggest please check with TravelOcat.
Hotels was good
Trip to Manali
As i said hotels was good nd i didn't not planned at right time but anyhow we enjoyed a lot
S.DHANUSH REVIEW
I specially thanks to mr.keethan my travel oct team member for arranging the good rooms and good driver every this is fine i like with getting connected with travel oct thank you team
Very Bad experience
Trip to Manali, Dalhousie, Dharamsala
Accomodation, Food arrangement and Driver all arrangements are very Bad and not upto the desired expectation need Proper action and improvement otherwise People are looking for alternative.
Trip to Manali
Trip to Shimla, Manali
Our trip to Manali ,Kulu and shimla was very great. The hotels given were very good. The driver was also very friendly. Thanks to Ketan for helping us to have a Hassel free journey.
Excellent trip planning and hotel arrangements. Driver selection needs more attention
Trip to Shimla, Manali
Suggest more care is taken in the selection and allotment of drivers. Wrong selection could spoil the trip.
9 days splendid himachal
Trip to Shimla, Manali, Dalhousie, Mcleod Ganj
We took a trip for 9days himachal. The hotels were nice. Ketan very nicely coordinated everything. Will surely recommend my friends to travel with them. One negative point would be the food given in h (Read More)otels apart from 1 or 2 hotels food wasnt upto the mark. So would suggest to try the local cuisine rather than hotel foods.
Good
Trip to Kaza, Manali, Spiti
There are no comments available for this review.
Wonderful Himachal Experience.
Trip to Kalpa, Kinnaur Valley, Manali, Sangla, Spiti
It was a wonderful experience for us. The driver was very nice and helpful. All your arrangements were up to the mark. Transportation, hotel and fooding arrangements were excellent.
Manali-kasol-Shimla Trip
The trip went very well. The hotels were pretty decent with beautiful views and good service. Since we were 3 girls in the trip, the safety was assured as promised. The only thing which ruined our tri (Read More)p experienced was the driver- Sandeep. The driver was not cooperating at all and was very rude at times.
Also, a bigger camp tent or 2 tents could have been alloted to us since it was not comfortable to manage 3 girls with luggage in a single tent. We had to negotiate and pay for a bigger tent later. Hence, I am giving 4 stars. Rest everything went well. Thanks to Ketan for organizing this trip and make it happen for us.
Good
Trip to Manali, Shimla, Dalhousie, Dharamsala, Amritsar
There are no comments available for this review.
Memorable Trip to Delhi-Kasol-Kullu-Manali
Thank you Ketan Khuran for helping us with the itinerary and coming up with the best possible customised plans. Thank you Deep Bhaiya for helping us explore the place and being there for us as our gua (Read More)rdian.
Kullu, Manali,Jana Water falls.
Trip to Kullu, Manali
Special thanks for Mr Kethan make good best package, hassle free trip and hotel staff was also good once thank you tripcrafter team
I'll definitely refer my friends and family
Good trip to kullu Manali
Trip to Kullu, Manali
I was looking for good package for kullu Manali and find out travelocat from tripcarfters. Mr Ketan is too good to arrange good package with good hotels and travel. It was memorable and thanks to Keta (Read More)n and team. Will refer my friends and family.
Cheers.
Rohit Singh
Trip to Kasol & Manali
Trip to Kalpa, Kinnaur Valley, Manali, Sangla, Spiti
It was a wonderful experience for us. All your arrangements were up to the mark.
All hotel arrangements were excellent. Though we had faced some problems with driver hope you will take care of this n (Read More)ext time. Thanks for your support.
Breathtaking experience of Manali with TRAVELOCAT
प्रथमतः खूप खूप धन्यवाद केतन सर आणि राहुल भोर /पूनम भोर यांनी जी अविस्मरणीय शिमला मनाली ट्रीप अरेंज करून दिली त्याबद्दल यांचे व TRAVELOCAT यांचे आभार. अतिशय सुंदर हॉटेल व्यवस्थापन, ट्रॅव्हल management (Read More) खूप मस्त,service is very good. special thanks to ketan khurana for special arrangement . Thanks to travelocat and ketan makes our special memories in Shimla Manali with TRAVELOCAT. All the best to ketan and to his team for upcoming adventures.
Thank you so much
Memorable Trip to Shimla, Manali
It was really having great service and travel experience from TravelOcat.
When I was searching for best travel package for Shimla, Manali I came across TravelOcat and contacted Ketan.
He not just e (Read More)xplained and gave best package, he even guided appropriately and customized the package accordingly our need. It was first good start from here in getting good package.
Here are my genuine reviews / feedbacks on our trip to Shimla - Manali with TravelOcat:
- Support from TravelOcat on anything is really at its best. Once anybody get travel package from agency and if you need any support, hardly you will get any proper response. But believe me, whenever I called them for any issues (Ketan) I got quickest response and all sorted out on time. This gives confidence on TravelOcat and have best responses to their customers.
- Travel would be memorable if you have safe and nice journey. So, for that we were lucky to have chauffeur KABIR with us. He was very active person, values time for others and himself. Picked up and dropped on time.
Moreover, drove very safely, he tells which are all the places nice, guide and suggests us sometimes. Journey was never bored at all for 6 days.
- Hotels given for staying were good. We had stayed at SAKOON HOME STAY VILLA which is at scenic place at Shimla. Their hospitality for customers is awesome. Down to earth people who are servicing there. Food was good. Also, we had stayed at JS Group's ECO GRAVE at Manali. Ambience, hotel rooms were good with maintained hygiene. But not much expected food quality from ECO GRAVE hotel. But the locations at which both the hotels located are awesome ! Anybody can really enjoy the nature views. But the Hotels were very far away from the main city.
Overall, great experience with TravelOcat and their support. But TravelOcat needs to somewhat look at the hotels which are near to main city that helps the Travelers.
Manali Trip
Trip to Manali, Kullu
Overall it was a good experience with Travelocat. The hotel was nice, the driver was a bit fussy yet we managed, otherwise everything went smooth
Pleasant
Trip to Shimla, Manali, Dharamsala, Dalhousie
There are no comments available for this review.
Trip to shimla,Manali,dharamshala and amritsar
Trip to Shimla, Manali
Fabulous experience and trip went good. This agency is better than others and also budget friendly as well for those are after. Ketan would support and give his best for planning trip.
Trip @Shimla & Manali
I was looking for good package for our 1st trip after our marriage and I got Travelocat.
Trip to manali
Trip to Shimla, Manali, Kullu
Cab facility and hotel facility was very good and the trip package is also worth it
Best travel agency for hassle free trips/tours
I had a wonderful experience with travelocat for manali trip of 5 days from Chandigarh. From the time of speaking to their agent ketan, until reaching home everything was very well organized, planned (Read More)and guided well. Every suggestion mentioned by travelocat and the places, vehicle provided was neat, sanitized and clean and even the persons who assisted us in terms of driver hunny and hotel management and adventure game partners and guides everyone was very friendly, trust worthy and helping. We had a memorable safe trip as couples coming from south india(chennai). This was my best travel experience with a travel agency. I didn't have to worry about luggage or timing or travel. Best guys !! Keep it up
Good agency...... little bit improve
Trip to Manali, Dalhousie, Dharamsala, Mcleod Ganj
Hotels are given very nice... food r good .....
bt the driver given by him ... is simply Hopeless... the driver name is mr. Mukesh ... he is not a good driven nor a good guide.....
Trip
This was my first experience with TravelOcat. That was good service experience our manali trip.
Splendid
Great experience. Have planned Manali trip with TravelOcat this month and was really a great experience. Specially thanks to the Karan who helps us to make this unforgettable journey more delightful b (Read More)y arranging such a nice Manali valley resort and other arrangements.
Transport: 11/10
Hotel: 10/10
Food: 09/10.
Thanks a lot. Truly recommendable.
Kasol- manali
Trip to Kasol, Manali
I didn’t get refund and we had issues with driver and car they didn’t fulfill their promise and didn’t resolve problem
TravelOcat replied
(21 Jan, 2022)
Dear Mr Sahasreddy
Thank you for taking the time to write your review on Tripcrafters
We have taken into account your feedback and we do apologize for the service that you experience (Read More)d. While we realize that we cannot undo the experience that you had during your visit. A Voucher of INR2000 will be shared for your future booking in hope that you will allow us another opportunity to restore your confidence service.
Kind regards,
Manoj Bhaskar
Operation Manager
Thank you for taking the time to write your review on Tripcrafters
We have taken into account your feedback and we do apologize for the service that you experience (Read More)d. While we realize that we cannot undo the experience that you had during your visit. A Voucher of INR2000 will be shared for your future booking in hope that you will allow us another opportunity to restore your confidence service.
Kind regards,
Manoj Bhaskar
Operation Manager
Excellent
Trip to Shimla, Manali
There are no comments available for this review.
Trip to Kasol and Manali.
The overall trip was full of fun and went amazing. We really loved the way TravelOcat deals with their customers. The only reason for not giving full stars is that we felt that price was a bit high.
A trip to Shimla, Manali, Kasol
I could rate more then 5 stars if I could it was just amazing. The package was affordable in first place and is reasonably far better than other packages available from others. I have liked and had gr (Read More)eat fun throughout my trip. Special thanks to ketan who helped us to make to this trip and also helped us wherever and whenever required through out the trip as well. And last but not the least the car driver uncle was so good and we had very amazing experience with him through out the journey as well.
Himachal tour with my family covering Shimla and Manali
Trip to Shimla, Manali
Beautifully crafted trip for my small family. Covering the air fare from Chennai to and fro Delhi has eliminated the hassle of flight booking. Hotel stay were close to home stay. Food was top class at (Read More) all times. Well expensed professional driver to cover the terrain routes.
Shimla Kullu Manali good experience
Trip to Delhi, Manali
Had great experience with you guys, both the hotel was good. Driver uncle was experienced.I can recommend your services to my relatives and friends
Paradise booking with Travelocat
Lovely Five star hotel in Maldives.. I stayed in Paradise Island resort Maldives many times. It's best place for relaxation for me. it's best place for veg meals. I love the Ocean villas, as well as b (Read More)each bangalow. Love to many more times in future. Thank you divya for all arrangements. Travelocat offered best rates.
Vizag to manali
Trip to Manali
I could rate more then 5 stars if I could it was just amazing, everything and everyone were so good and I m definitely going to ask all to book via travelocat service, my special thanks to ketan and (Read More) to all the people who showed so much efforts to make this trip the most memorable one
Trip to shimla-manali
We have got to know about travel o cat from one of my friends who recently booked their package and were very satisfied. Our tour went more satisfying than expected and the process is completely hassl (Read More)e-free, budget friendly and transparent. I guess thats more than enough for anyone who plans for a trip. Atleast 3-4star hotels were included and cab driver was really polite and experienced for the roads. Enjoyed every bit and will recommend to my friends as well.
Trip with travelocat
Had a total blast was first trip with travelocat and was worth every penny thanks to Mr Ketan trip started and ended really well with amazing experience in Manali. Strongly suggest to make vacation pl (Read More)ans with travelocats.
Adventure Special Himachal Pradesh
Trip to Manali, Shimla
Overall, It's a very good experience.
Trip schedule is good for visiting all the places.
Trip from Hyderabad to manali
Initially i was planning to go a north india trip and i was searching for a package with reasonable cost, then with one of my friend reference i got to know about travelocat. The hotels which they pro (Read More)vided in shimla, kasol and manali were very good but they charged extra for nonveg which was not mentioned earlier at the time of booking, that part was some disappointing. The driver provided by them is very good, he made us comfortable and picked up good restaurants for lunch. There were some disturbances at the time of payment, except that everythinh was fine with our trip.
Thank you travelocat and our agent ketan who helped us to complete the trip.
Trip to dubai
Thank you for amazing services and complementary meal in Atlantis
Trip with TravelOcat
Booked a year-end trip TravelOcat. It was a fantastic experience at every step right from planning, booking, leaving home for the airport, enjoying the holiday and returning back home. Appreciate the (Read More)efforts of the team to make this experience and trip memorable.
Resorts Booking
We booked serendipity resorts and lakes through TravelOcat.The best part of was Aniket and kuntalwar is his behaviour..most cooperative travel agent I ever met. Resort is good with good ambienece but (Read More)on expensive side. Food is also good but too expensive
Overall a good experience..
Kudos to team beyond destination
Extremely satisfied ! Trip to Maldives
Thank you ketan for amazing services. Priya was also in touch during my trip. Kevin provided free activities during travel. Would recommend everyone for Maldives travel
Worst service from travelocat
Trip to Kullu, Manali
Worst service from travelocat not available if you have any query not picking call not complete his commitment and also you give some booking AMT then talk with attitude.
Thakns for spoil my trip .
TravelOcat replied
(20 Dec, 2021)
Dear Mr Dubey,
Thank you for taking the time to write your review on Tripcrafters
We have taken into account your feedback and we do apologize for the service that you experienced. W (Read More)hile we realize that we cannot undo the experience that you had during your visit, we do hope that you will allow us another opportunity to restore your confidence service.
Kind regards,
Manoj Bhaskar
Operation Manager
Thank you for taking the time to write your review on Tripcrafters
We have taken into account your feedback and we do apologize for the service that you experienced. W (Read More)hile we realize that we cannot undo the experience that you had during your visit, we do hope that you will allow us another opportunity to restore your confidence service.
Kind regards,
Manoj Bhaskar
Operation Manager
Trip to dubai
Got best rates for dubai. 2nd trip in last 2 years
Excellent Service
Trip to Shimla, Manali
I was looking for some good packages for manali and got to know about travelocat. Ketan approached me and prepared a perfect itinerary for our honeymoon, everything was taken care from start to end an (Read More)d suggested some nice places too which is not usually offered by other travel companies, overall a good experience and would recommend you all to plan your honeymoon or any trips with Travelocat.
Dubai Trip
My trip was from New Delhi to Dubai on 23-11-2021.
It was Organized well without any Hassle.
Thanks Mr. Dev and Traveloct for your support.
Regards
Kuldeep
Hyd to manali trip
Trip to Manali
The Travelocat team was very helfpul in planning the trip and also stayed in touch throughout the trip and made the trip a wonderful journey without any issues
Shimla, Kulu & Manali Trip ( My rating 4.5/5 )
1. Excellent guidance and suggestions by Ketan from TravelOcat.
2. Answered all our queries and doubts patiently regarding tour package
3. Open for suggestions and alter the tour plans accordingly. (Read More)
4. Economical budget planning.
5. We had the best driver/guide Rajbir (recommended for everyone)
Trip to Shimla-Manali
Trip to Manali, Shimla, Kullu
-View from Hotel in Shimla & its food was amazing.
-Hotel in Malani was spacious with good food & facilities.
-Overall a good trip
-Only 1 suggestion- There should be proper communication with driv (Read More)er about the itinery.
A Great travel experience
It was our group's first trip. We planned to go to manali in nov 2021 during diwali. We started searching for the hotels and rental cabs for the trip on our own but we also wanted to check tour packag (Read More)es through any travel agencies .So we have approached the Travelocat through tripcrafters. Initially we are a little worried to approach the travel agents through the online recommendations but somehow we approached them and got a nice package within our budget. The travel agent ketan was very helpful throughout the planning and travel of our trip. The hotel we got is very excellent choice and the driver was very professional and experienced. I plan to approach Travelocat for my future trips aswell.
Amazing Experience
Dev Provided valuable assistance for my trip to Dubai, From Airport Pickup to Hotel to Activities everything was perfectly managed. He is available 24x7 for assistance .
Thumbs up.
Travel ocat service
That was good service experience with mr.dev sudhar san in our manali trip and Eco groves hotel room service by 24/7 but only drawback is food quality is average.
Amazing service and assistance by Dev Suthar
I had a tremendous and overwhelming experience in services provided by Dev Suthar on behalf of travelocat. Providing guidance and support 24*7 in helping our trip better and memorable. I would highly (Read More)recommend excellent services provided by Dev.
Amazing and quick service.
Had a pretty smooth and easy experience . Looking forward for the services again whenever I travel.
Trip to dubai
Thank anita for wonderful experience. Hotel was awesome. Thank you asif bhai for all your support
Trip to manali
Trip to Manali
Thank you Travelocat for putting everything together so well
We are quite pleased with the service provided.
Everything was convenient, whether it was the cab service or the hotel.
Thank you so muc (Read More)h
Pleasant
Trip to Kasol
There are no comments available for this review.
Last month I travelled, New Delhi to Calgary via indirect route.
It was through Maldives and then via Dubai, Amsterdam. I was thoroughly guided by the team throughout my journey and Mr. Aniket, He was in touch with me all the time. The RT-PCR test was conducted in (Read More)the hotel itself. They booked a beautiful island hotel for me with all three time meals. The drive to hotel from airport was of 5 mins hardly. Thank you TravelOcat team from the core of my heart for making my journey so easy.
Best agency in India
I have traveled to Phuket 2 days back. Guide was very helpful. Divya was in touch through out the tour. Thank you for suggest hotel on patong beach
Maldives honeymoon vacation -Best experience with TravelOcat !!!
Trip to Maldives
This is was my first experience with TravelOcat. Searching and researching various travel agent with best price and best way to proceed and @ last I found TravelOcat and I could definitely say the way (Read More) they plan and get the itinerary done smoothly is hats off despite of the hectic schedule we often forgot many things but "Ketan Khurana" patiently assisted me in many ways this was my first time to book it via TravelOcat I was quite afraid whe doing it everything via telephonic call and as all will have same fear but Ketan gave me assurity and provided all thr genuine details to ensure I am in right path thanks for him.
I had requested for 5D/4N and whatever my request was he patiently accepted and he will work on it to make the plan top notch
Amazing team
4th trip in last 2 year. Thank you team travelocat
Excellent service. Perfect planning
Trip to Dalhousie, Dharamsala
There are so many reasons why I would rate it 5 stars. The whole appreciation goes to Mr. Ketan
1. Customized planning
2. Suggestions based on our requirements
3. Availability at any time wheneve (Read More)r required, booking flight tickets at 10:30pm for us till the time we reached home after the trip
4. Managing to stick to the plan and having options/Plan B in case of any changes
5. Booking alternate return flight because of change in schedule of our actual flight, in less than 24 hours of our travel
And lots more....
Huge thanks to Ketan and our driver Hunny (who made us feel comfortable despite the language barrier) and for making this trip a memorable one.
PS: One need not worry about the trip if it is in their hands.
Excellent holiday
Trip to Maldives
Ketan took care of us very well. Enjoyed a lot. Thank you
excellent
good communication with travelocat mambers so good
Excellent services by travelocat
Trip to Maldives
Fully satisfied with the services and prompt response by travelocat and their agent-Dev suthar.
trip to manali
Trip to Manali, Shimla
the trip is really awesome i first of all want to thank dev for the guidance and assistance for the trip thanks for travelocat for getting the trip bookings hassel free. i heartfully recommend travelo (Read More)cat as your travel partner
Good
Trip to Manali
We have taken a trip to manali in the month of April, The overall experience with travelocat was good. There executive Mr.Dev have helped us in planning and made booking experience smooth. We have go (Read More)t very good memories in this trip.
Thank you travelocat for making trip worry-free.
3rd trip
This is the third year , I planned a trip with TravelOcat Chandigarh, and I must say I am sure to go ahead with all my travel plans with TravelOcat & Ketan itself. TravelOcat seamlessly provide all tr (Read More)avel arrangements and u just need to sit relax and enjoy your travel. Thank you Ketan for taking care of our group.
Pleasant
Trip to Manali
There are no comments available for this review.
Best service and comfortable trips
Trip to Manali, Shimla
We had booked for our honeymoon trip to Shimla and Manali. From the beginning of enquiry to the end of the trip, the service and communication from Mr. Dev Suthar, TravelOCat was excellent and his app (Read More)roach was professional. He customised our quotation based on our needs and had given best travel, food and stay arrangements for us. The cab arranged for us was comfortable and tidy. Our driver-cum-guide Mr. Honey was very friendly and was always at our service. He had good knowledge of the places and guided us well throughout our trip. The flights and hotels planned by Mr. Dev was very comfortable and hospitality was excellent. Highly recommended for planning any tour packages.
P.S.: For people from South, it'll be easy for us to manage with some Hindi knowledge.
Trip from Delhi to Manali
Trip to Manali
Overall experience was good. Had some glitches initially, but it went smooth after that. The driver was good, had excellent driving skills through the ghats. The hotels provided were very good, and fo (Read More)od was great. Will recommend TraveloCat to friends and family definitely. Thanks for making the trip wonderful and memorable.
Trip to manali
Trip to Manali
Hii dev suthar,
It was ah wonderful trip in my life the drivers are excellent they have excellent skills in driving and good staff in trip crafter and they will help you in all aspects and being fo (Read More)rward i will plan more trips from trip crafters.....
A trip from Delhi to Manali - Honeymoon
Trip to Manali
The trip was good and safe also very comfortable
All the hotels are very good with the delicious food
Driver was very good at driving and had a great company along the trip
Thanks to Travelocat a (Read More)nd Rajbir Driver for making the trip a comfortable one
Last but not least the backbone of our trip Dev thanks for the good planing
Okay
Everything is good. Driver was fantastic. the travel agent Mr.Dev didn't speak properly with me after receiving the half amount
TravelOcat replied
(03 Mar, 2021)
Dear Mathew,
Thank you for taking the time to write your review on Tripcrafters
We have taken into account your feedback and we do apologize for the service that you experienced. Whi (Read More)le we realize that we cannot undo the experience that you had during your visit, we do hope that you will allow us another opportunity to restore your confidence service.
Kind regards,
Manoj Bhaskar
Operation Manager
Thank you for taking the time to write your review on Tripcrafters
We have taken into account your feedback and we do apologize for the service that you experienced. Whi (Read More)le we realize that we cannot undo the experience that you had during your visit, we do hope that you will allow us another opportunity to restore your confidence service.
Kind regards,
Manoj Bhaskar
Operation Manager
Kullu & Manali 2 nights trip
Trip to Manali
Thanks for Mr.Dev and travelocat team for safest arrangements and caring.
Really appreciating Mr.Dev for his calm explanations on my many queries and trip plans.we just given interested on trip jus (Read More)t 5 days before our trip date..he discussed with me even late light 11.30 pm also about my suitable time plans with filght booking includes...
Dev involvement on my requirements is great.he given promise to us on safest journey and he prooved the same.till trip end he tracked on our activities on safety manner.
And driver skill also very excellent on hills station.Only one issue i have faced in driver side.that he is using mobile phone while driving car sometimes.
Next trip also we will be contact with Mr.Dev.
Finally we enjoyed the trip.
Trip
Trip to Shimla, Manali
Everything is good. Driver was driving rashly.at some point the travel agent didn't speak properly with me
TravelOcat replied
(22 Feb, 2021)
Dear Dhanarjun,
Thank you for taking the time to write your review on Tripcrafters
We have taken into account your feedback and we do apologize for the service that you experienced. (Read More)While we realize that we cannot undo the experience that you had during your visit, we do hope that you will allow us another opportunity to restore your confidence service.
Kind regards,
Manoj Bhaskar
Operation Manager
Thank you for taking the time to write your review on Tripcrafters
We have taken into account your feedback and we do apologize for the service that you experienced. (Read More)While we realize that we cannot undo the experience that you had during your visit, we do hope that you will allow us another opportunity to restore your confidence service.
Kind regards,
Manoj Bhaskar
Operation Manager
Shimla kullu manali
Trip to Shimla, Manali, Kullu
We had gone to shimla, kullu, manali. It was an awesome experience. Dev had planned our trip so well, the hotel, the view, the foods everything was beautifully planned. We had complimentary breakfast (Read More)as well as dinner !!!. The food was super delicious. The hotel staffs were also very friendly. Vistara flight experience was superb. All thanks to Dev
Feedback - Not Satisfied
Trip to Kullu, Manali
1. The driver does not know the locality of the destination
2. Driver dozed off while driving to delhi in the middle of night
3. Driver was lazy to show around places which need to be shown
4. The (Read More)plan was not followed and not updated accordingly for the incovenience of Republic day in delhi
5. The agent and driver were not ready to listen to our requests
6. The driver dropped off in the middle of the trip and went away to be a part of another trip
TravelOcat replied
(11 Feb, 2021)
Dear Satya,
Thank you for taking the time to write your review on Tripcrafters for TravelOcat Services
1. Booking was done on 7th of Jan 2021 for Swift Dezire or Etios. Only 2 days b (Read More)efore your travel you requested seller Ankur to upgrade vehicle from Swift desire to MPV. On 26th Night seller clearly informed that we don’t have availability for Ertiga or Innova as all are vehicles were booked. On your repeated request we arranged a third party vehicle which we never recommend to our clients.
2. One day before your return from Manali, Mr Sharma Ji (Driver) requested to start early morning so that you can cover Kullu sightseeing (Were not included in itinerary) and reach Delhi on time in order to get a complete day in New Delhi. Driver arrived hotel Katoch Grand on time but you started at 10:30 AM. After covering all sightseeing in Kullu & Manali cab reached Delhi Hotel at 2 PM next day. Driver was continuously drove cab for almost 28 hours and he slept for 2 hours only after your approval. Also We do have recording where you confirmed the same thing to us as well.
3. Driver did not denied for additional sightseeing in Manali & Kullu and took extra miles for best experience. It was not good for our client safety to cover Delhi Locals in the same cab, We requested driver & you for some additional time in order to arrange alternate cab. But you forced same driver to take Delhi Locals without any rest.
4. Due the farmer protest on 26th Jan 2021 all borders with New Delhi were closed. As per TravelOcat policy, which we always share before booking
TravelOcat is not responsible for missing sightseeing, destinations due to political strikes or road block, Monuments, parks, rides etc to be closed without prior notice.
Protest on republic day was beyond our control and it was not well informed to us at the time of booking. In order for your safety in Delhi we provided 01 Night stay in Delhi at our own cost. Also you were continuously forcing us to send a cab at hotel on 26th jan 21 since morning. Situation in Delhi Was very critical. Various articles can be found on web.
5. We request you to kindly read above statements once again.
6. After your approval only we send driver back to his home (recording can be shared if required). Also we have reimburse cab bill of INR910 on 8th of feb 21 using google pay.
Still I want to extend my sincerest apologies for the negative experience that you had with us. At TravelOcat Services, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met.
Thank & Regards
Manoj Bhaskar
(Operation Head)
Thank you for taking the time to write your review on Tripcrafters for TravelOcat Services
1. Booking was done on 7th of Jan 2021 for Swift Dezire or Etios. Only 2 days b (Read More)efore your travel you requested seller Ankur to upgrade vehicle from Swift desire to MPV. On 26th Night seller clearly informed that we don’t have availability for Ertiga or Innova as all are vehicles were booked. On your repeated request we arranged a third party vehicle which we never recommend to our clients.
2. One day before your return from Manali, Mr Sharma Ji (Driver) requested to start early morning so that you can cover Kullu sightseeing (Were not included in itinerary) and reach Delhi on time in order to get a complete day in New Delhi. Driver arrived hotel Katoch Grand on time but you started at 10:30 AM. After covering all sightseeing in Kullu & Manali cab reached Delhi Hotel at 2 PM next day. Driver was continuously drove cab for almost 28 hours and he slept for 2 hours only after your approval. Also We do have recording where you confirmed the same thing to us as well.
3. Driver did not denied for additional sightseeing in Manali & Kullu and took extra miles for best experience. It was not good for our client safety to cover Delhi Locals in the same cab, We requested driver & you for some additional time in order to arrange alternate cab. But you forced same driver to take Delhi Locals without any rest.
4. Due the farmer protest on 26th Jan 2021 all borders with New Delhi were closed. As per TravelOcat policy, which we always share before booking
TravelOcat is not responsible for missing sightseeing, destinations due to political strikes or road block, Monuments, parks, rides etc to be closed without prior notice.
Protest on republic day was beyond our control and it was not well informed to us at the time of booking. In order for your safety in Delhi we provided 01 Night stay in Delhi at our own cost. Also you were continuously forcing us to send a cab at hotel on 26th jan 21 since morning. Situation in Delhi Was very critical. Various articles can be found on web.
5. We request you to kindly read above statements once again.
6. After your approval only we send driver back to his home (recording can be shared if required). Also we have reimburse cab bill of INR910 on 8th of feb 21 using google pay.
Still I want to extend my sincerest apologies for the negative experience that you had with us. At TravelOcat Services, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met.
Thank & Regards
Manoj Bhaskar
(Operation Head)
Manali
Trip to Manali
The trip was good and made easier with TravelOcat
Trip to Shimla Manali
Trip to Manali
Very well planned itinerary and had a smooth journey with travelocat. Special mention to Dev who assisted us in our journey
Feedback
Trip to Manali, Shimla
I like the travelocat trip and the traveling agent but I don't like the driver behaviour an he wasted lot of time in the travelling, because of him I am disappointed
TravelOcat replied
(27 Jan, 2021)
Dear Phani,
Thank you for taking the time to write your review on Tripcrafters for TravelOcat Services
We have looked into details of your expectation mismatch and we have improved t (Read More)he processes since then. Usually the Journey from Delhi to Manali will take 13 to 14 hour and may vary as per weather condition on that day. Weather conditions are beyond our control. Also, we have passed remarks to all our drivers that they can’t take any break without client’s permission. Sincere aplogy from our transport tean & We will make sure that if you plan your next holiday with us we give you a special discount and make up for your bad experience on this trip.
Kind regards,
Manoj Bhaskar
Operation Manager
Thank you for taking the time to write your review on Tripcrafters for TravelOcat Services
We have looked into details of your expectation mismatch and we have improved t (Read More)he processes since then. Usually the Journey from Delhi to Manali will take 13 to 14 hour and may vary as per weather condition on that day. Weather conditions are beyond our control. Also, we have passed remarks to all our drivers that they can’t take any break without client’s permission. Sincere aplogy from our transport tean & We will make sure that if you plan your next holiday with us we give you a special discount and make up for your bad experience on this trip.
Kind regards,
Manoj Bhaskar
Operation Manager
Very bad experience with TravelOcoat
Trip to Manali, Shimla
Very unprofessional behaviour from the TravelOcat agent Dev Suthat
TravelOcat replied
(25 Jan, 2021)
Dear Saurabh,
Thank you for taking the time to write your review on Tripcrafters
We have taken into account your feedback and we do apologize for the service that you experienced. Wh (Read More)ile we realize that we cannot undo the experience that you had during your visit, we do hope that you will allow us another opportunity to restore your confidence service.
Kind regards,
Manoj Bhaskar
Operation Manager
Thank you for taking the time to write your review on Tripcrafters
We have taken into account your feedback and we do apologize for the service that you experienced. Wh (Read More)ile we realize that we cannot undo the experience that you had during your visit, we do hope that you will allow us another opportunity to restore your confidence service.
Kind regards,
Manoj Bhaskar
Operation Manager
Manali trip
Trip to Manali
The whole trip was good and fun with my colleagues. Dev made it ease, comfort and supported us throughout the journey
Awesome & Cheerful :)
Trip to Shimla, Manali, Darjeeling, Dharamsala
We had great experience with travelocat travel for our Himachal tour. Flights, hotel and local transport everything covered in our package. We got great support from Dev Suthar every minute thing abo (Read More)ut our travel. And we have Honey Bhai as a driver and he is very friendly and helpful. We are really looking forward to having many more tours with travelocat and will definitely recommend to family and friends!!!
Honeymoon Tour
Trip to Manali, Shimla, Delhi
The travel was good and the TravelOCat helped with the best plan and executed it safely.
Excellent service
Trip to Manali
I can't expected this type of service, It's really awesome, Worth of it, If anybody want good service for travelling/ trip, They will be definitely select this agency only.......
Travel to Maldives assisted by TravelOcat
Trip to Maldives
During these Covid times, I sure wanted a vacation with family somewhere Corona Free, I must say I was very happy when I spoke to Mr. Dev Suthar from Travelocat, very professional and knowledgeable, I (Read More) planned my trip to Maldives,
Right from the island selection and stay at Lankanfinalu Paradise resort and spa, forms to fill for visa and Imuga health declaration form prior to travel to the Maldives was well assisted by Dev, Since i was not on WhatsApp, he took all the extra efforts to call me and email all required details including flight itinerary in advance.
This vacation was hassle-free because of Mr. Dev, he also assisted with how much to carry in Dollars. I highly recommend him for your trip and advisory.
Our stay at the superior Beach Bungalow was a five-star stay and a boat transfer from the Male' Airport was organized with a full board meal in Bageecha restaurant inside the resort. The menu had a great variety of food.
Special mention Chef Mr. Pradhan Ramakant and Muhaimin who also happen to be choreographers in Bar. waited at our table and displayed excellent hospitality.
My eight-year-old son, my wife, and I had the best time of our life.
Side note: I had to carry negative PCR test results 48 hours prior to arrival at the Maldives when I returned to India from the Maldives, I did not need one for a PCR test.
Bali, the beautiful destination arranged by TravelOcat (Courtesy: Dev Suthar)
Trip to Bali
We three (myself, my wife and my daughter) booked our 6-day trip to Bali, Indonesia using TravelOCat company services.
Mr. Dev Suthar was our contact. The company booked our tickets, stay at hotel G (Read More)rand Zuri, Kuta, and the trip itself.
We preferred to have our private car. We reached Bali on Tuesday, 14 Jan morning at scheduled time.
We finished our Visa tracker stamping, bought a SIM card and checked at the Information centre and outside for our airport pickup.
We were in a shock to find nobody was holding a placard there bearing my name.
We found all drivers waiting there for their respective clients, holding placards displaying their clients' names.
We called Hotel (Grand Zuri) and booked our own car to reach the hotel and called our Bali contact of Sita Travel Services and they
WhatsApp'd a pic of driver holding a placard bearing my name. It was not clear where and during what time he waited for us.
As contact was immediately established with them after checking into hotel, the rest of the trip was fine, flawless, and enjoyable.
We enjoyed the drive to Banyumala (my first pick) waterfalls, the Ulun Danu temple, Kintamani volcano site, water sports by beach side,
Tanah Lot where you see the world's most beautiful sunset into the sea, and last but not the least, the Bali Bird park.
Each day we started at 10:00AM and returned to hotel by 7:00PM.
We returned home with sweet memories of Bali and hundreds of pics and videos.
To those who didn't visit Bali and are planning it, I recommend that you buy lots of big water bottles from a near by grocery store.
All over Bali, you find AlfaMart and IndoMaret shops. Drinking water is not free even in hotels and should be purchased.
While the entire trip is not too cheap, it's not prohibitively expensive either.
Please carry a few hundred US dollars and a few lakhs of Indonesian rupiah with you before you board the flight to Bali. It helps.
We did so and it saves time.
After we came back, I talked to Dev Suthar about the glitch of no airport car pickup and he offered us refund of that cost.
It was nice of him. I do recommend TravelOcat for their professional services and thorough planning with their partners. Hope this helps.
-Srinivasa-
TravelOcat replied
(23 Jan, 2020)
Dear Mr Srinivasa Rao Nyayapathi,
We are sorry and apologies again for the inconvenience caused at Bali Airport. Post your call from Bali, we immediately talked to our Bali Supplier and were (Read More)trying to contact you again and again. Unfortunately, your contact number was not reachable. Around 4 PM, we spoke to the hotel and they confirmed that client had arrived and call was transferred to your daughter in room. At TravelOcat Services, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. We are please to confirm refund of IDR100000. Look forward to making your future vacations even more memorable with us!!
Manoj Bhaskar
Operation Manager
We are sorry and apologies again for the inconvenience caused at Bali Airport. Post your call from Bali, we immediately talked to our Bali Supplier and were (Read More)trying to contact you again and again. Unfortunately, your contact number was not reachable. Around 4 PM, we spoke to the hotel and they confirmed that client had arrived and call was transferred to your daughter in room. At TravelOcat Services, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. We are please to confirm refund of IDR100000. Look forward to making your future vacations even more memorable with us!!
Manoj Bhaskar
Operation Manager
No coupon received
Trip to Bali
As promised you guys are not given any coupon to me after completing my travel.
Great Experience in Bali !!
Would like to thank Mr.Dev from Travel O cat for being a patient listener and for being accessible round the clock.
The whole journey was well planned and accommodated.
Thanks to Mr.Dev and Tra (Read More)vel O cat for their excellent service.
Not satisfied with the arrangements made at Singapore
Trip to Singapore
We paid more than ₹ 1 lakh for two senior citizens to visit Singapore starting 13/7/2019 for 4 nights on arrival at airport 8-30 am we were surprised that no body came to drop us to hotel we waited fo (Read More)r more than a hours finally we have to hire a taxi to reach hotel by paying s$24 and further Mr.Dev had promised that he will pay ₹2000/- by voucher after our return even that we have not received overall arrangement was very bad I recommend not to travel through tripcrafters .com (travelOcat)specially through Mr.Dev
TravelOcat replied
(25 Jul, 2019)
Dear Customer,
I want to extend my sincerest apologies for the negative experience that you had with us. At TravelOcat Services, we pride ourselves on giving our 100% every day to ensure that (Read More) our customers’ needs are being met.
In Regards to your booking for Singapore package on 27th of June 2019 and the travel date was 13th of July 2019. As per our payment policy a complete payment was to be required 30 days before your departure (Informed verbally and via mail also). Due to delay in payment hotel Village Hotel Albert Court’s promo rates were sold out and we upgraded your hotel (PARKROYAL on Kitchener Road). Our clients who are seeing these reviews can compare both the hotel and prices. We have paid additional amount to the hotel as you were not ready to bear a single penny. The visa was going to delayed day by day so we took loss part and hotel voucher was shared with our visa team.
On 16th of July post your return seller spoke to you while I was in conference, & you were very happy about our services part (Expect day 1 pickup). Also on day first driver arrived at the airport at 8 AM and waited for almost 3 hours. Pictures been already shared with you and your son. Also as per the seller a voucher of INR 2000 would be shared post your return for future booking.
Thank & Regards
Manoj Bhaskar
(Operation Head)
I want to extend my sincerest apologies for the negative experience that you had with us. At TravelOcat Services, we pride ourselves on giving our 100% every day to ensure that (Read More) our customers’ needs are being met.
In Regards to your booking for Singapore package on 27th of June 2019 and the travel date was 13th of July 2019. As per our payment policy a complete payment was to be required 30 days before your departure (Informed verbally and via mail also). Due to delay in payment hotel Village Hotel Albert Court’s promo rates were sold out and we upgraded your hotel (PARKROYAL on Kitchener Road). Our clients who are seeing these reviews can compare both the hotel and prices. We have paid additional amount to the hotel as you were not ready to bear a single penny. The visa was going to delayed day by day so we took loss part and hotel voucher was shared with our visa team.
On 16th of July post your return seller spoke to you while I was in conference, & you were very happy about our services part (Expect day 1 pickup). Also on day first driver arrived at the airport at 8 AM and waited for almost 3 hours. Pictures been already shared with you and your son. Also as per the seller a voucher of INR 2000 would be shared post your return for future booking.
Thank & Regards
Manoj Bhaskar
(Operation Head)
Very well planned singapore trip in a short span of time
Trip to Singapore
Trip to singapore was very well organised at very reasonable rates that too on short span of time. I would recommend travelocat to people who are looking for good trips at reasonable prices.
Dubai trip
Trip to dubai. Thanks shakir for making our trip memorable
Maldives
Trip to Maldives
it was the wonderful experience with travelocat.esp Mr dev .good service and professional approach
Excellent
Trip to Bali
There are no comments available for this review.
Superb Trip
i had great experience with dev. Whatever he told every thing was right.dev is very supporting and professinal.
Thanks tavelocats
Maldives
Trip to Maldives
Nice place for a Nice trip and had an good experience..
Maldives Trip
Every time we think to travel to Maldives, we only contact Shreya from TravelOcat. She knows us very will and she knows what is our type on choosing the resort. She is easy to work with and she is ver (Read More)y patient with us as we change our mind so many times. Dealing with TravelOcat is very great they have good overs. Highly recommend!
Trip to Thailand
Trip to Bali
Good experience but the only concern was hotel check in time was 2:00pm local time and we had to wait for about 2hours in the hotel lobby
Very Poor
Trip to Maldives
There are no comments available for this review.
Vry rude approach
I m in conversation wth mr dev from 29th october regarding the booking fir bali for 7 ngt 8 days.....he had send me a package wth 3 star hotel bt den i told hm i need higher categoru hotel so he snd (Read More)me hotel names.....bt as other customers even i gt confused bcoz my budget was going high.....so i gave hm 2 to 3 options m snd me d quotation accordingly.....he did dat bt still it was gtg high on budget.....today i told hm over d phone lets do one thng we wl take devinsky hotel and seiryu villa and lets see if it gets in our budget.....bcoz devinsky hotel is cheap in cost as compare to other hotels dat i saw.....nw i dnt knw wat confusion was in mr devs head....he says if u take devinsky hotel den 12500 pp wl be cheaper so i sd k and i called him and he says me i gAve u devinsky hotel on place of villa.....so i was claryfing hm dat no i wnt seiryu villa and devinsky hotel n suddenly mr dev gt vry rude n sd maam m closing the inquiry n u cn go ahead n book frm other travel agencies.....aftr sm tm i msgd mr dev dat devinsky fr 3 days 1 ngt in aston hotel and 3 ngt ay seiryu villa and dis is my final thng so give me quotation for this so on this he replies u pay me first then i wl give u the quotation....
How does this makes sense tell me????y shd i pay frst vn i dnt knw how much u guys are gng to charge me????its ur wrk to give quotation to customer ans hlp them till dey come to a decision den y mr dev spoke dis way????u wmt money without telling the customer d quote????
Revert me back and i need an apology frm mr dev....and plz sir i even need a call back frm ur side
TravelOcat replied
(22 Nov, 2018)
We are saddened to hear that your experience with TravelOcat. As per our policy our sales team not allowed to share more than 3 packages. We had received your query almost 01 month back. Mr Dev was wo (Read More)rking on your query since a month. Almost more than 20 options were shared to you. As per our system’s latest update your query been already closed. You can post a new query at [email protected]. Also we request not to post any fake reviews without taking our services
Dubai trip with TravelOcat
We had awesome trip to Dubai. We have booked our trips two times and both were memorable. Good iternary according to us. Special thanks to Vikas Chahal to arrange all the package and make our good mem (Read More)ories
Great experience for 8 days tour to Mauritius
Trip to Mauritius
The experience with TravelOcat was really great, the team especially Dev was in constant contact with us during the trip. There was only one drawback that we weren’t provided with a SIM card as promis (Read More)ed in the Itenary.
TravelOcat replied
(01 Oct, 2018)
Dear Mr Mahajan,
Thank you very much for your valuable feedback. Look forward to making your future vacations even more memorable with us!!
Thank you very much for your valuable feedback. Look forward to making your future vacations even more memorable with us!!
Good
Trip to Singapore
There are no comments available for this review.
never ever book
Trip to Bali
Promised four star accommodation gave three star accommodation promised a beach resort gave a hotel tour plan before taking advance is different from actual plan never ever book tour through traveloca (Read More)t
TravelOcat replied
(08 Jun, 2018)
Dear Viswanathan,
Thank you for taking the time to write your review on Tripcrafter
We have taken into account your feedback and we do apologize for the service that you experienced. (Read More) While we realize that we cannot undo the experience that you had during your visit, we do hope that you will allow us another opportunity to restore your confidence service.
Kind regards,
Manoj Bhaskar
Operation Manager
Thank you for taking the time to write your review on Tripcrafter
We have taken into account your feedback and we do apologize for the service that you experienced. (Read More) While we realize that we cannot undo the experience that you had during your visit, we do hope that you will allow us another opportunity to restore your confidence service.
Kind regards,
Manoj Bhaskar
Operation Manager
It was ok experience.....
Trip to Singapore, Langkawi, Kuala Lumpur
Had ok experience with travel ocat... Dev was very cooperative and had planned trip as per we wanted. But we faced few problems from representative of Kula Lumpur.. they were incorporative and didn't (Read More)solved any problems and doubts regarding timings. In end moment our seighteeing was changed in langkawi...was not happy with Singapore hotel also...
TravelOcat replied
(05 Jun, 2018)
Dear Ms Khushboo,
Thank you very much for your feedback. We have already blacklisted the hotel. Also due to bad weather in Langkawi the site seen were changed.
Thank you very much for your feedback. We have already blacklisted the hotel. Also due to bad weather in Langkawi the site seen were changed.
Trip to bali
Had a wonderful trip to bali. Candle light dinner was amazing and the best part was the private pool Vila. Thank you travelocat for making my trip memorable
TravelOcat replied
(01 Jun, 2018)
Dear Mr Manoj,
Thank you very much for your valuable feedback.
Thank you very much for your valuable feedback.
Address
First Floor - DSS 97 P, Hisar, 125001, India
Destinations covered by TravelOcat
Asia, Malaysia, Maldives, Mauritius, Thailand, Manali, Shimla, Andaman and Nicobar Islands, Goa, Bali, Singapore City, Dubai, Sri Lanka, Indonesia, Singapore, Himachal Pradesh, Punjab
Services Offered by TravelOcat
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa, Private Jet