Currently Active

TravelOcat


Travel agency in Hisar

Joined Holidify in March, 2018

8171 users connected by Holidify

2 Documents Verified View


Tour Package Listed By TravelOcat


TravelOcat Reviews

Holidify Rating

4.4

344 Ratings & 343 Reviews

View Reviews
google-logo

Google Rating

4.6

Based on 2278 Reviews

View Reviews
5
244 Ratings
4
50 Ratings
3
10 Ratings
2
8 Ratings
1
32 Ratings

a week ago

Our Vietnam trip with Shreya Rajpal from TravelOcat was honestly very smooth and memorable. From the start itself the itinerary was well planned and easy to understand. We never felt confused about what is coming next in the trip. Usually international trips bring lot of stress, but this time it was different. All the arrangements were already taken care and we could just relax and enjoy Vietna (Read More)m properly. Hotels, transfers and sightseeing was nicely managed. Shreya really listened to our preferences and made sure everything was according to what we wanted. As a travel agent, she was always available and responsive whenever we had any doubt. The flight tickets were shared on time and explained properly, which helped us feel confident before departure. Throughout the trip, there was strong accountability from her side, we felt supported at every step. Overall the travel plan was executed very well and the level of service was much better than what we expected. Because of all this, our customer satisfaction was very high. Thank you Shreya and TravelOcat for making our Vietnam trip so comfortable and stress free. Will surely recommend you to others.

a week ago

Worst experience ever! Hello, if you are seeing this review save yourself from TravelOcat travel agency. I had to give this review because of the frustration caused to me by this people. 1. Flight booking: These guys will give you a package including flights in it, but there will be a condition that flights might change based on when it it booked. Actually, what they do is search flights on goo (Read More)gle flights and write it down in there quotation without any proper research on flights availability or charges on the flight. For me just after one day of paying advance to these guys and booking the flights on next day, it costed me 70k more for flights for 6 adults. I started having negative feeling about this agency at that time, but still went ahead. Further, they will book flights with there email id and mobile number and make us pay with our credit card, to control bookings we withdraw from them based on below experiences. 2. Hotel booking: - They gave me a very nice hotel in initial pdf for stay in Da Nang, which i accepted. After paying advance they changed the hotel in email confirmation, which the name was very similar to the one in quotation (Hotel name in pdf: Grand Ocean Boutique Hotel l Hotel name in email: Grand Sunrise Boutique Hotel) which i didn't catch and gave confirmation to them, and like that they changed to a cheaper hotel. This was second mistake of mine, was still getting negative feeling but went ahead as my flight bookings was controlled by them i had to stay (see there terms and conditions in images below you will understand the reason) - Second thing is as my flight was early in the morning, they included additional day in the package so that we get rest (Tour seller: Anjali has been suggested, but while booking they never booked for that day. After insisting for many times the day before my flight they said you have to directly talk with Hotel to get the early check-in if rooms available they will give it or we have to adjust (in a very rude tone). I made my booking with these guys 2 months before my trip still they will not be diligent. - They will book 'No View' rooms which will not even have a window. These will not be disclosed in your quotation anywhere until the payment is taken from you. 3. Terms and Conditions: There terms and conditionals are extremely favourable to them. Will add a image below. Take a look. 4. Responsiveness: The person who will sell you the package, talk with you all the details is different and the people making booking are different and the people making all the bookings will create a whatsapp group to get all the details but no person will respond or answer your call until the time comes when they have to collect money from you. 5. Card Charges: These guys will charge 1.5% extra from you when want to pay via credit card, which they will not mention earlier. Ultimately, my flight got cancelled and i never visited Vietnam. After all these experience i was not ready to travel with these guys, choosing my mental peace over trip i cancelled my trip. I paid 2,10,000 to these guys not even one rupee was refunded. But i took a good decision to not travel with these rude, unprofessional, and not responsive travel agents. Save yourself! Book yourself! Choose different Agency!

2 weeks ago

I really like the nature of daksh kapoor and team .They all are really helpful through out my journey.
Only the thing, I don't like that hotel staff was not that much good because of our communication problem but they are overall good .

3 weeks ago

Excellent tour guide, very pleasant hotels and best complimentary breaksfast and breathtaking sceneries!
One place in iternary got missed but thats okay, bcz overall trip was good

a month ago

Service, customised itinerary, kind and friendly travelocat staffs, satisfied arrangements,full packed joyful memories.A big thank you to Mahika, Shreya, Sagar, Kusan and Gurwinder and your entire team for the wonderful support throughout our travel process. You were all extremely helpful, friendly, and made everything smooth and stress-free. Truly appreciate your professionalism and kindness. (Read More)Thanks a lot!
Nothing..

a month ago

Urvashi was incredibly helpful during a very stressful travel situation. She patiently walked us through the ticket cancellations and delay issues, kept us informed at every step, and made sure we were rebooked on another flight as quickly as possible. Her calm attitude, kindness, and willingness to go the extra mile truly stood out. We really appreciated her support and couldn’t have asked for be (Read More)tter help.

a month ago

I travelled bali with them and it was more than expectation. venkat was on time daily. Sania helped a lot
Hotel need to be upgraded in future

a month ago

Trip to Dubai

About TravelOcat

In 2011, TravelOcat was started with the sole aim of providing pure and fresh travel experiences to everybody. We are the only company in India with most experienced guiding team throughout the World. We ensure that people have the best in class experience. Notwithstanding, every new challenge is accepted by us with open arms and we like to take on something that hasn't been done before purely because we'd like to earn our customers for life. Frankly, there's only one way of doing that, by grabbing the opportunity with both hands and by making it one BIG EXPERIENCE for each of our customers.

Address

First Floor - DSS 97 P Shopping Complex, Sector 15 Hisar, Hisar, 125001, India

Services Offered

Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa, Private Jet