SOTC Pvt Ltd
Travel agency in Mumbai
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SOTC Pvt Ltd
Joined Tripcrafters in January, 2024
2 trips booked through Tripcrafters
Status: Currently Active
About SOTC Pvt Ltd
SOTC Travel Limited (Formerly SOTC Travel Pvt. Ltd.) is a step-down subsidiary of Fairfax Financial Holdings Group; held through its Indian listed subsidiary, Thomas Cook (India) Limited (TCIL). SOTC India is a leading travel and tourism company active across various travel segments including Leisure Travel, Incentive Travel and Business Travel.
SOTC was established in 1949. Since then, it has (Read More)escorted lakhs of travelers across the globe for more than 70 years to various destinations around the world. It is one of the leaders in segments, namely Escorted Group Tours, Customised Holidays, Holidays of India and Incentive Travel amongst others. SOTC’s customer focus, innovation and operational excellence has not only tapped the existing market potential but has also created new markets through innovative packages. Its vast array of holiday services is taking holidaying to an entirely new level. A new age innovative holiday maker, SOTC strives to make holidays a priority for every Indian. Through investments in technology and with a strong online presence the company serves its customers through an omni-channel play.
Address
11th Floor, Marathon Futurex, NM Joshi Marg, Lower Parel (East), Mumbai, 400013, India
Services Offered by SOTC Pvt Ltd
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa
Rating Distribution for SOTC Pvt Ltd
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Google Reviews for SOTC Pvt Ltd
Had done booking online , and as per discussion from starting that the gst will be on firm's name . The team didn't ask for any documention regarding gst invoice . After the trip got over , when I con (Read More)tacted them regarding the invoice they made it on the primary travellers name . After repeated mails , calls , messages . Just got the message that you haven't told us for gst invoice on firm's name . I have told them about gst invoice on firm's name more than 10 times while booking . Now got mail that sorry sir it can't be changed and all .
After sales service is worst so will recommend not to go to trip through them
As far as the booking concerns best CSR Ritika Verma and Viswakarma Preety help me Both have excellent communication skills Sannu Ram efforts to make his team like SOTC assets for long time that help (Read More)s to creat SOTC immage on international platform
Once again Ritika and Viswakarma Preety Thank you for guidance and now lets see how travelling experience I will get
Fraud Co. SOTC Mumbai, Few people @ Simmy Sebastian and Paresh lured us with an attractive package for US Tour, once we transferred the advance amount, they told the tour is cancelled.
Its been one mo (Read More)nth but still we have not received our advance back. they have stopped responding to our messages.
@ SOTC customer care @ Daniel Dsouza @vishal Suri : Appreciate if you guys can look into this urgently.
SOTC/THOMAS COOK Europe tour Review
It's a Good trip. But the tour manager is not so cooperative in terms of guiding you around if you want to explore by yourself. He just scares you.
You can travel (Read More) on your own if required, the taxi services are normal and easily available through online services, we tried late night exploring Paris and Switzerland.
Cheese and shoe factory is a gimmick, just don't go there, instead try a beach nearby which is free.
Prefer going to Paris city tour first and then the Eiffel Tower to enjoy the night view. Wrong information is given that the lighting starts after 9pm , it is lighted by 7pm. Later the tour manager will charge extra to see the night view.
If any option/view point is cancelled, a very cheap alternative is provided or cancelled , and in our case the tour manager didn't even inform .
If you haven't been to Disneyland before, please wait for the night lighting show, you can easily get cabs in night to comeback to hotel and no high charges are levied as shared by tour manager.
In Germany the church is average instead there are other points during the city tour which are better spending time at. So if you are left at the church for more time just go ahead with the city tour n spend time there.
Italy is lot of walking so Carry your comfortable shoes.
If you are an Indian looking for veg food options, that issue is easily resolved as the food services provided are good.
You don't need lot of luggage. Ensure you have limited items as you are packing unpacking almost every day
Hotels are average but decent.
Please read your itinerary and explore better options to explore wehn you have a day off , instead of going to what is shared by them. Mount Titlis and Mount Jungfraujoch are almost the same, try visiting Interlaken via train to enjoy the scenic beauty.
Overall it's a little hectic trip as we covered 6 countries in 13 days. Netherlands, Belgium, Italy, Switzerland, Paris, Germany.
It's a fraud company, I deposited Rs.1.5 Lakh on 19.2.2022 for Europe tour of my wife & daughter, ultimately tour cancelled (daughter could not get UK visa), sotc should have refunded the balance amo (Read More)unt after deducting the visa application fee etc. SOTC promised that about Rs.90 thousands will be refunded but till 10.11.2022 nothing refunded & now they are not replying to e-mail also. I would suggest Thomas cook, it's a good reliable tour operator.
Feel cheated by SOTC. I booked a tour of Jordan with them. They never followed up on that until close to the tour date. Then said the tour was not happening and tried to sell me a private tour. Now th (Read More)ey have my deposit and are not responding to emails or messages.