Make My Holiday Tour and Travel
Travel agency in Siliguri
Joined Holidify in November, 2019
113 trips booked through Holidify
Status: Currently Active
3 Documents Verified View
Make My Holiday Tour and Travel
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Siliguri, India
About Make My Holiday Tour and Travel
satisfaction”. Planning and making trip arrangements by oneself can be a hectic and tiresome job and that is why our top-notch service flow and sincere workforce make sure that your every journey becomes an impactful one and you get all your necessities sorted without any hassles.
So, pack your bags and venture into your dreamland with top traveling support and arrangements, and leave all your wo (Read More)rries behind.
Address
Shiv mandir, MEDICAL MORE ,DARJEELING, Siliguri, 734011, India
Destinations covered by Make My Holiday Tour and Travel
Darjeeling, Gangtok, Kaziranga National Park, Assam, Meghalaya, Sikkim, Cherrapunjee, Arunachal Pradesh, Morocco, West Bengal
Services Offered by Make My Holiday Tour and Travel
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa
Reviews Distribution
Reviews for Make My Holiday Tour and Travel
Excellent.The best tour for North East
Trip to Shillong, Cherrapunjee, Kaziranga National Park
What's Good: We visited cherapunji, shillong, Guwahati and dawki.each and every moments are really unforgettable.joy for boating, falls, caves and sightseeing etc
Excellent
Trip to Shillong, Cherrapunjee
What's Good: On our whole journey their was not a single problem they gave us the best service im looking forward to travel with this company further they also assist us to best scenic places a (Read More)ll their work was very systematic it was very good experience
What's Not Good: Every thing was managed was excellent there is nothing I didn’t liked
What's Not Good: Every thing was managed was excellent there is nothing I didn’t liked
Very Poor
Trip to Darjeeling
Very Poor
Trip to Darjeeling, Gangtok
What's Good: Communication was perfect
What's Not Good: Transport
What's Not Good: Transport
Good
Trip to Gangtok, Darjeeling
Pathetic and very traumatic experience
What's Not Good: Terrible disappointing experience with this travel company. I had a small kid with me so for that I paid extra money for good accommodation but they provide us rooms like match (Read More) box completely closed rooms no cross ventilation from anywhere washrooms are clogged no sanitation at all water bottles provided by the hotels are very dirty no one can drink water from that
They provided such hotels where they give us tap water for drinking they had very unhygienic kitchen
The kitchen was filthy and reeked of unpleasant odors
It was very bad as we couldn’t eat there although staff of the hotel was nice but we are not supposed to stay there we demanded for a good stay
Not only that but we experienced many difficulties also
It’s pathetic terrible and traumatic experience we had
Very Poor
What's Not Good: You're lying...i never asked for a lift. The room you provided in lachung is disgusting...i gave u so much money still u gave me cheap hotels.
The room were unacceptable,and (Read More)the prices didnt match the quality
And the gangtok hotel room was suffocating due to lack of ventilation. I have attached photos as proof....i knew it that you and your agency wont admit admit your own mistakes..You're lying...i never asked for a lift. The room you provided in lachung is disgusting...i gave u so much money still u gave me cheap hotels.
The room were unacceptable,and the prices didnt match the quality
And the gangtok hotel room was suffocating due to lack of ventilation. I have attached photos as proof....i knew it that you and your agency wont admit admit your own mistakes..
Good
Trip to Gangtok, Darjeeling, Sikkim
Excellent
Trip to Gangtok, Lachung, Lachen, Yumthang Valley
What's Good: I had an amazing experience with Make My Holiday. From the moment the trip started, everything was handled with incredible professionalism and care. The organizers(Subhankar Rajak (Read More)and Lakshmi Roy Murmu, ) were well-prepared, friendly, and made sure every detail was covered—from accommodations to sightseeing.
Special mention to our cab drivers, who were not only punctual and skilled behind the wheel but also incredibly polite and knowledgeable about all the local spots. They truly made our journey comfortable and enjoyable.
This was one of the best trips I've taken, and I can confidently say it was because of the exceptional team behind it. Highly recommended.
Make My Holiday Tour and Travel replied
(31 May, 2025)
THANK YOU SIR , FOR YOUR VALUABLE FEEDBACK
Excellent
Trip to Gangtok, Pelling, Lachung, Sikkim, Darjeeling
Excellent
What's Good: Make my holidays communication was very good... whatever accommodation we had during our entire trip was absolutely good and I would like to appreciate all their drivers for their (Read More)safe and good driving
Good
Trip to Gangtok, Sikkim
What's Good: Bagdogra -Gangtok- Darjeeling -Bagdogra - 3N/ 4D trip
What's Not Good: Hectic trip and site seeing not fully covered as per given itinerary.
What's Not Good: Hectic trip and site seeing not fully covered as per given itinerary.
Excellent
Trip to Gangtok, Lachung, Darjeeling
What's Good: Liked the way of communicating and planning of the team and having a budget trip but with all top class service
Make My Holiday Tour and Travel replied
(17 Mar, 2025)
Thankyou for your valuable response sir , waiting to serve you again.
Excellent
Trip to Shillong, Cherrapunjee
What's Good: I have been to meghalaya with make my holiday tour planner..they customised my requirements and offered a best trip plan..special thanks to Miss Bhawana my point of contact from m (Read More)ake my holiday and our driver Dhires...
Thank u so much to make meghalaya more beautiful with your hospitality..
Make My Holiday Tour and Travel replied
(17 Mar, 2025)
Thankyou for your valuable response mam, waiting to serve you again.
Rude Behaviour and unsafe people
What's Good: Actually nothing.
What's Not Good: We had booked 8N 9D Sikkim Darjeeling trip from this agency. Here are the top 4 (of many other) reasons why you should avoid booking (Read More) through this agency. 1. Their executive Akash is an utterly rude person. He almost threatend us to leave us out on the last day before completing the trip. For just 100 rupees difference in the amount he expected and we paid and was also for parking which was actually included in their quotation. I have attached a screenshot of his message, apart from that he said a lot on call. He completely ruined our trip. 2. They try to push you to the lower cost options once the trip begins to maximize their profits. And if you disagree with degradation then they will charge you extra. 3. They are not transparent. They will not share actual hotel vouchers with you. Will keep saying but won't share. 4. One driver they had sent for the snow peak excursion was completely inexperienced and because of him our life was in danger. We couldn't even cover the most important points like Tsomgo lake and Baba Mandir of Sikkim. Suggestion: Don't book with this agency. Opt from something standard or Gangtok based agency which would actually care for their guests.
What's Not Good: We had booked 8N 9D Sikkim Darjeeling trip from this agency. Here are the top 4 (of many other) reasons why you should avoid booking (Read More) through this agency. 1. Their executive Akash is an utterly rude person. He almost threatend us to leave us out on the last day before completing the trip. For just 100 rupees difference in the amount he expected and we paid and was also for parking which was actually included in their quotation. I have attached a screenshot of his message, apart from that he said a lot on call. He completely ruined our trip. 2. They try to push you to the lower cost options once the trip begins to maximize their profits. And if you disagree with degradation then they will charge you extra. 3. They are not transparent. They will not share actual hotel vouchers with you. Will keep saying but won't share. 4. One driver they had sent for the snow peak excursion was completely inexperienced and because of him our life was in danger. We couldn't even cover the most important points like Tsomgo lake and Baba Mandir of Sikkim. Suggestion: Don't book with this agency. Opt from something standard or Gangtok based agency which would actually care for their guests.
Make My Holiday Tour and Travel replied
(17 Mar, 2025)
sir,
your tour was completed with over compansetion and you took service of more than what was promised. every changes were made according your own wish and done even with lesser profit margin , (Read More)still in the last day you wanted to deduct a very high amount for parking without any proof. you were continously blackmailing travel agent for more and more discount . and blackmailed them that you will put negative review if discount not provided.
Thankyou for your valuable feedback .
your tour was completed with over compansetion and you took service of more than what was promised. every changes were made according your own wish and done even with lesser profit margin , (Read More)still in the last day you wanted to deduct a very high amount for parking without any proof. you were continously blackmailing travel agent for more and more discount . and blackmailed them that you will put negative review if discount not provided.
Thankyou for your valuable feedback .
Excellent
Trip to Guwahati, Kaziranga National Park, Shillong, Tawang
Make My Holiday Tour and Travel replied
(17 Mar, 2025)
Thankyou for your valuable response sir , waiting to serve you again.
Pleasant
Not covered the places and not dropping to hotel door steps ..your trip is completely not in your hands it’s in drivers hands
Trip to Darjeeling, Gangtok, Sikkim, North Sikkim
Follow up to book tour package is good .. payment follow up is great .. hotels are good …listing intensity is very well .
But Communication gap between the coordinators and drivers , Drivers not cov (Read More)ered the places what is listed in the itinerary… Drivers always thinking in their perspective .. they follow their itinerary not what listed in the Package … I am really disappointed the places that I had missed in Peeling .. Driver covered few places and took us directly to Darjeeling as he has to return early to home. He was completely drinking beer and smoking when ever we hopping…. I can understand that’s because of climate but still car smells and we can’t open windows as climate is cool and we can’t close as it’s smelling inside car … In Darzeeling the Hotel booked was in one way and it’s in up hill Drivers denied to do round about and drop at the door step we have climb 3 times that up hill and got down 3 times even at 4am in the morning ..with huge struggle and suffocation as it’s almost 70 degree enclave. Even at Darzeeling Zoo he dropped us at the zoo entrance and left to the main road as parking cost is more there …and he told us to walk all the way down almost a km to get Vehical as he can’t come up side …
Poor
Trip to Gangtok, Darjeeling, Lachung
Good
Trip to Sikkim
I had a wonderful and safe journey of Sikkim and Darjeeling arranged by Make my holiday tour and travels. I specially thanks to Laxmi ji for arranging the comfortable hotel stay, planning itinerary an (Read More)d Mr. Akash ji as an overall good travel manager.
Make My Holiday Tour and Travel replied
(03 Dec, 2024)
Thank you so much for your kind words ! we really appreciate your positive review and it was great to have you as a guest. We look forward to serving you again.
Very Poor...
Trip to Sikkim
After reach to Sikkim ,we came to know this state is too awesome,and we didn't got proper itineraries what actually your trip advisors make.Sikkim is loveliest,natural beauty of India that we liked mo (Read More)re.
Trip advisors specially Mr.Aakash and his team.This tour advisors or dealers only needs payments.They only called up to make payments rather than taking daily trip updates.Unsatisfactory communication ,only they are working for income sources.
Make My Holiday Tour and Travel replied
(27 Nov, 2024)
Mam, Please stop putting false allegations on the team. You wanted to make last moment changes and wanted everything to be done at your own price which were very low and could not be possible. You als (Read More)o denied to pay for services you took,
Itinerary provided to was well drafted and explained before the tour started still you wanted modify things while on tour at last moment according to your own wish and prices, which was certainly impossible according to market. Our officals tried their best to give you best discount and make best arrangements but still you denied to pay the price and still wanted everything to be added. Stop spreading fake news and reviews.
Regards,
make my holiday
Itinerary provided to was well drafted and explained before the tour started still you wanted modify things while on tour at last moment according to your own wish and prices, which was certainly impossible according to market. Our officals tried their best to give you best discount and make best arrangements but still you denied to pay the price and still wanted everything to be added. Stop spreading fake news and reviews.
Regards,
make my holiday
Excellent
Trip to Gangtok, Darjeeling
Excellent
Trip to Gangtok, Pelling, Darjeeling
Bhavana Sharma madam and Akash sir delivered what they promised.
Make My Holiday Tour and Travel replied
(09 Nov, 2024)
Thank you sir for valuble feedback
Excellent
Trip to Gangtok, Pelling, West Sikkim, Darjeeling, West Bengal, Sikkim
Excellent service
Trip to Darjeeling, Gangtok
Everything is well plan and prefect thank you for wonderful trip with make my holiday thank you tripcrafters for suggesting good tour company
Make My Holiday Tour and Travel replied
(07 Oct, 2024)
Thank you so much for your kind words ! we really appreciate your positive review and it was great to have you as a guest. We look forward to serving you again.
Excellent
Trip to Gangtok, Darjeeling
The excellent transportation the cab person treat as a family member and very good hotel view in gangtok Royal heritage and the staff also very good they treat also like a family not a customer m enjo (Read More)ying very much in gangtok and Darjeeling site seen also very beautiful place Thank u so much to make my holiday team to corporate us for all time services. Thanks to all
Address
Shiv mandir, MEDICAL MORE ,DARJEELING, Siliguri, 734011, India
Destinations covered by Make My Holiday Tour and Travel
Darjeeling, Gangtok, Kaziranga National Park, Assam, Meghalaya, Sikkim, Cherrapunjee, Arunachal Pradesh, Morocco, West Bengal
Services Offered by Make My Holiday Tour and Travel
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa