No ethics, worst communication and rude behaviour with customers, lost my mood of vacation.
Make My Holiday Tour and Travel replied20 Aug, 2025
As expected after taking full service we expect that. So to say between this trip our vehicle late on 1 day only in mountain are you have to understand the traffic conditions but you didn't.very rude (Read More)vehicle abusing our team members. thank you sir for your fake words
BK
Balwan Kumar
• Jaipur, India
16 Aug, 2025
• Trip to Gangtok
Make My Holiday Tour and Travel replied20 Aug, 2025
Thank you sir for your valuable feedback and response
DS
Deepak Sharma
• Indore, India
06 Aug, 2025
• Trip to Darjeeling
Service not good
Service not good
P
Parvez
• Kalyān, India
16 Jul, 2025
• Trip to Darjeeling
Make my Holiday tour and travels Thank to have such a good team for coordination,
Special thanks to Miss Bhawana Sharma to setup a wonderful trip to Gangtok and Darjeeling. Later on Mr. Akash Bhagat was co ordinate for arranging tours on time ( drivers with good and clean car and well behave) not but the least Mr. Monojit to co ordinating for the Payment ?.
I will plan for Kashmir in November 20 (Read More)25 with you guys…
Also my recommendation to others.. Make my Holidays tour and travel is a safe trusted company try once for wonderful and memorable trip.
Once again thank you Bhawana?
Hotel rooms have no AC or Fans
Suffocation after few hours, if you open windows mosquito attack..
Make My Holiday Tour and Travel replied17 Jul, 2025
Thank you sir for your valuable feadback and response
SL
Sohan Lal
• India
16 Jul, 2025
• Trip to Gangtok, Pelling, Darjeeling, Sikkim, West Sikkim, India
"Recently, I went on a trip to Sikkim and Darjeeling with my family and some relatives, organized by Make My Holiday tour agency. The entire experience was absolutely wonderful. Make My Holiday provided excellent service — the hotels booked by them were comfortable and well-maintained. The car and driver arranged for us were also top-notch, making our journey smooth and enjoyable.
Overall, it was (Read More) a fantastic trip and we are extremely satisfied. In the future, if I plan to travel again, I would definitely prefer to go with Make My Holiday tour agency."
Make My Holiday Tour and Travel replied16 Jul, 2025
Thankyou for your kind words sir, looking forward to serve you again .
MS
Manpreet Singh
• New Delhi
14 Jul, 2025
A good travel agency review should highlight the agency's strengths, such as excellent customer service, well-planned itineraries, and helpful staff, while also mentioning any potential areas for improvement.
Darjiling hotel golden orean is bad hotel
Make My Holiday Tour and Travel replied16 Jul, 2025
Thankyou for your kind words sir, looking forward to serve you again
S
Sweeti
• Pune, India
06 Jul, 2025
• Trip to Gangtok, Pelling, Darjeeling
Nothing
I will not recommend as , we have experienced worst management ever, not receiving calls worst hotels provided
Make My Holiday Tour and Travel replied16 Jul, 2025
Sorry for your inconvenience mam, but you were asking many extra service , without paying any extra amount which was certainly not possible .
G
Gm.chandrakumar
• Chennai, India
09 Jun, 2025
• Trip to Shillong, Cherrapunjee, Kaziranga National Park
We visited cherapunji, shillong, Guwahati and dawki.each and every moments are really unforgettable.joy for boating, falls, caves and sightseeing etc
Make My Holiday Tour and Travel replied05 Jul, 2025
Thankyou for your valuable feedback , looking forward to serve you again.
Google Ratings & Reviews
Google Rating
4.3
Based on 325 Reviews
Customer Reviews
AK
Abhay Kumar
18 hours ago
Hotel Room service not good
Room not for 3star not tea table and chair
Travel and driver very good
PP
Priti Parida
a month ago
It was an amazing experience. I had booked this package via make my holiday tour nd travel.nd this place was wonderful.
A big thank you to ms. Bhawna shrma. Mr.Akash bhagat and mr. Monojit singha for (Read More)making this a memorable trip for us.
PS
Pruthwiraj Sendh
a month ago
A great pleasure travelling with make my holidays. Miss Bhawana sharma guided us to plan the trip with ease. Mr Akash and Mr Manojit gudied us through the trip very well.
Last but not the least, Our D (Read More)rivers Cum Guides Mr. Ratul Daa and Mr. Pinku Daa guided us very well through the trip. Very well behaved. Very well mannered. Clean and well maintained cars as well. Planning the next Meghalaya trip with them soon.
RB
Rabi Barman
a month ago
My overall experience was great with the make my holiday tour and travels.
I had only thing to say that in the itinerary they should mention each and everything clear and transparent like how many ho (Read More)urs we can spend in that particular places, like extra cost and small small things. and the driver should be helpful for the tourist those who came first time in Darjeeling.
Because some times tourist getting uncomfortable with the hills road and getting vomiting problems, in that situation driver should be polite with the tourist.
In my situation the driver was always angry and arrogant and not even helpful.
Otherwise everything was perfect.
Thanks to make my holiday team.
PJ
Parvez Jhari
a month ago
Make my Holiday tour and travels Thank to have such a good team for coordination,
Special thanks to Miss Bhawana Sharma to setup a wonderful trip to Gangtok and Darjeeling. Later on Mr. Akash Bhagat w (Read More)as co ordinate for arranging tours on time ( drivers with good and clean car and well behave) not but the least Mr. Monojit to co ordinating for the Payment ?.
I will plan for Kashmir in November 2025 with you guys…
Also my recommendation to others.. Make my Holidays tour and travel is a safe trusted company try once for wonderful and memorable trip.
Once again thank you Bhawana?
RC
rishabh changal
a month ago
It was excellent overall. Hotel was good. Driver was very cooperative we enjoyed our trip alot. Thanks Bhawna ji ,monojit ji, Aakash ji for arranging a good trip for us . Thanks to all of you and enti (Read More)re group of Make my holiday tour and travels. We will contact with you all for our next trip.
AK
Asit Kumar
a month ago
I recently had the pleasure of embarking on a 5-day trip in Gangtok, Pelling and Darjeeling with Make My Holiday, and I must say, it was an unforgettable experience! From the moment we set off, the t (Read More)eam demonstrated exceptional organization, attention to detail, and a genuine passion for delivering top-notch service. They thought of everything and really made sure we were comfortable throughout the trip. They were responsive to our needs and made sure we had the best time.
The itinerary was expertly curated, allowing us to make the most of our time in each location. The accommodations were comfortable and well-chosen.
What truly set this trip apart, however, was the care and professionalism of the agency's team. They went above and beyond to ensure our needs were met and exceeded our expectations.
I would highly recommend Make My Holiday to anyone looking for a stress-free travel experience. A special thank you to Bhawana Sharma, Aakash Bhagat and Monojit Singha.
AR
Anthony Roy
a month ago
We have booked package from them in but their service was very bad.
No ethics, worst communication and rude behaviour with customers, lost my mood of vacation.
Make My Holiday Tour and Travel replied20 Aug, 2025
As expected after taking full service we expect that. So to say between this trip our vehicle late on 1 day only in mountain are you have to understand the traffic conditions but you didn't.very rude (Read More)vehicle abusing our team members. thank you sir for your fake words
BK
Balwan Kumar
• Jaipur, India
16 Aug, 2025
• Trip to Gangtok
Make My Holiday Tour and Travel replied20 Aug, 2025
Thank you sir for your valuable feedback and response
DS
Deepak Sharma
• Indore, India
06 Aug, 2025
• Trip to Darjeeling
Service not good
Service not good
P
Parvez
• Kalyān, India
16 Jul, 2025
• Trip to Darjeeling
Make my Holiday tour and travels Thank to have such a good team for coordination,
Special thanks to Miss Bhawana Sharma to setup a wonderful trip to Gangtok and Darjeeling. Later on Mr. Akash Bhagat was co ordinate for arranging tours on time ( drivers with good and clean car and well behave) not but the least Mr. Monojit to co ordinating for the Payment ?.
I will plan for Kashmir in November 20 (Read More)25 with you guys…
Also my recommendation to others.. Make my Holidays tour and travel is a safe trusted company try once for wonderful and memorable trip.
Once again thank you Bhawana?
Hotel rooms have no AC or Fans
Suffocation after few hours, if you open windows mosquito attack..
Make My Holiday Tour and Travel replied17 Jul, 2025
Thank you sir for your valuable feadback and response
SL
Sohan Lal
• India
16 Jul, 2025
• Trip to Gangtok, Pelling, Darjeeling, Sikkim, West Sikkim, India
"Recently, I went on a trip to Sikkim and Darjeeling with my family and some relatives, organized by Make My Holiday tour agency. The entire experience was absolutely wonderful. Make My Holiday provided excellent service — the hotels booked by them were comfortable and well-maintained. The car and driver arranged for us were also top-notch, making our journey smooth and enjoyable.
Overall, it was (Read More) a fantastic trip and we are extremely satisfied. In the future, if I plan to travel again, I would definitely prefer to go with Make My Holiday tour agency."
Make My Holiday Tour and Travel replied16 Jul, 2025
Thankyou for your kind words sir, looking forward to serve you again .
MS
Manpreet Singh
• New Delhi
14 Jul, 2025
A good travel agency review should highlight the agency's strengths, such as excellent customer service, well-planned itineraries, and helpful staff, while also mentioning any potential areas for improvement.
Darjiling hotel golden orean is bad hotel
Make My Holiday Tour and Travel replied16 Jul, 2025
Thankyou for your kind words sir, looking forward to serve you again
S
Sweeti
• Pune, India
06 Jul, 2025
• Trip to Gangtok, Pelling, Darjeeling
Nothing
I will not recommend as , we have experienced worst management ever, not receiving calls worst hotels provided
Make My Holiday Tour and Travel replied16 Jul, 2025
Sorry for your inconvenience mam, but you were asking many extra service , without paying any extra amount which was certainly not possible .
G
Gm.chandrakumar
• Chennai, India
09 Jun, 2025
• Trip to Shillong, Cherrapunjee, Kaziranga National Park
We visited cherapunji, shillong, Guwahati and dawki.each and every moments are really unforgettable.joy for boating, falls, caves and sightseeing etc
Make My Holiday Tour and Travel replied05 Jul, 2025
Thankyou for your valuable feedback , looking forward to serve you again.
SK
Shourya Kochar
• Pune
07 Jun, 2025
• Trip to Shillong, Cherrapunjee
On our whole journey their was not a single problem they gave us the best service im looking forward to travel with this company further they also assist us to best scenic places all their work was very systematic it was very good experience
Every thing was managed was excellent there is nothing I didn’t liked
Make My Holiday Tour and Travel replied05 Jul, 2025
Sir, thankyou for your kind words. looking forward to serve you again .
A
Archana
• Bengaluru, India
30 May, 2025
• Trip to Darjeeling
AH
Ashfaq Haidary
• Siliguri, India
29 May, 2025
• Trip to Darjeeling, Gangtok
Communication was perfect
Transport
R
Ram
• Chennai, India
27 May, 2025
• Trip to Gangtok, Darjeeling
NT
Nupur tulika
• Kanpur
26 May, 2025
Terrible disappointing experience with this travel company. I had a small kid with me so for that I paid extra money for good accommodation but they provide us rooms like match box completely closed rooms no cross ventilation from anywhere washrooms are clogged no sanitation at all water bottles provided by the hotels are very dirty no one can drink water from that
They provided such hotels where (Read More) they give us tap water for drinking they had very unhygienic kitchen
The kitchen was filthy and reeked of unpleasant odors
It was very bad as we couldn’t eat there although staff of the hotel was nice but we are not supposed to stay there we demanded for a good stay
Not only that but we experienced many difficulties also
It’s pathetic terrible and traumatic experience we had
AD
ALISHA Dev
• Kanpur
26 May, 2025
You're lying...i never asked for a lift. The room you provided in lachung is disgusting...i gave u so much money still u gave me cheap hotels.
The room were unacceptable,and the prices didnt match the quality
And the gangtok hotel room was suffocating due to lack of ventilation. I have attached photos as proof....i knew it that you and your agency wont admit admit your own mistakes..You're ly (Read More)ing...i never asked for a lift. The room you provided in lachung is disgusting...i gave u so much money still u gave me cheap hotels.
The room were unacceptable,and the prices didnt match the quality
And the gangtok hotel room was suffocating due to lack of ventilation. I have attached photos as proof....i knew it that you and your agency wont admit admit your own mistakes..
A
Amruta
• Ahmedabad, India
25 May, 2025
• Trip to Gangtok, Darjeeling, Sikkim
SP
Sudhakar Pravin
• Hyderabad, India
07 May, 2025
• Trip to Gangtok, Lachung, Lachen, Yumthang Valley
I had an amazing experience with Make My Holiday. From the moment the trip started, everything was handled with incredible professionalism and care. The organizers(Subhankar Rajak and Lakshmi Roy Murmu, ) were well-prepared, friendly, and made sure every detail was covered—from accommodations to sightseeing.
Special mention to our cab drivers, who were not only punctual and skilled behind the w (Read More)heel but also incredibly polite and knowledgeable about all the local spots. They truly made our journey comfortable and enjoyable.
This was one of the best trips I've taken, and I can confidently say it was because of the exceptional team behind it. Highly recommended.
Make My Holiday Tour and Travel replied31 May, 2025
THANK YOU SIR , FOR YOUR VALUABLE FEEDBACK
PS
Pankaj Sathawane
• Malda, India
07 May, 2025
• Trip to Gangtok, Pelling, Lachung, Sikkim, Darjeeling
《《
《ULTIMATE》 《CR7》
• New Delhi
05 Apr, 2025
Make my holidays communication was very good... whatever accommodation we had during our entire trip was absolutely good and I would like to appreciate all their drivers for their safe and good driving
Hectic trip and site seeing not fully covered as per given itinerary.
R
Raj
• Bengaluru, India
17 Mar, 2025
• Trip to Gangtok, Lachung, Darjeeling
Liked the way of communicating and planning of the team and having a budget trip but with all top class service
Make My Holiday Tour and Travel replied17 Mar, 2025
Thankyou for your valuable response sir , waiting to serve you again.
V
Varsha
• Bengaluru, India
13 Mar, 2025
• Trip to Shillong, Cherrapunjee
I have been to meghalaya with make my holiday tour planner..they customised my requirements and offered a best trip plan..special thanks to Miss Bhawana my point of contact from make my holiday and our driver Dhires...
Thank u so much to make meghalaya more beautiful with your hospitality..
Make My Holiday Tour and Travel replied17 Mar, 2025
Thankyou for your valuable response mam, waiting to serve you again.
AP
Ajinkya Pimple
• Bengaluru
09 Mar, 2025
Actually nothing.
We had booked 8N 9D Sikkim Darjeeling trip from this agency.
Here are the top 4 (of many other) reasons why you should avoid booking through this agency.
1. Their executive Akash is an utterly rude person. He almost threatend us to leave us out on the last day before completing the trip. For just 100 rupees difference in the amount he expected and we paid and was also for parking which was a (Read More)ctually included in their quotation. I have attached a screenshot of his message, apart from that he said a lot on call. He completely ruined our trip.
2. They try to push you to the lower cost options once the trip begins to maximize their profits. And if you disagree with degradation then they will charge you extra.
3. They are not transparent. They will not share actual hotel vouchers with you. Will keep saying but won't share.
4. One driver they had sent for the snow peak excursion was completely inexperienced and because of him our life was in danger. We couldn't even cover the most important points like Tsomgo lake and Baba Mandir of Sikkim.
Suggestion: Don't book with this agency. Opt from something standard or Gangtok based agency which would actually care for their guests.
Make My Holiday Tour and Travel replied17 Mar, 2025
sir,
your tour was completed with over compansetion and you took service of more than what was promised. every changes were made according your own wish and done even with lesser profit margin , (Read More)still in the last day you wanted to deduct a very high amount for parking without any proof. you were continously blackmailing travel agent for more and more discount . and blackmailed them that you will put negative review if discount not provided.
Thankyou for your valuable feedback .
UM
ULKESHKUMAR MEHTA
• Bengaluru, India
04 Mar, 2025
• Trip to Guwahati, Kaziranga National Park, Shillong, Tawang
Make My Holiday Tour and Travel replied17 Mar, 2025
Thankyou for your valuable response sir , waiting to serve you again.
BC
Balbir Choudhary
• Giridih, India
10 Feb, 2025
R
Raghav
• Mumbai, India
31 Dec, 2024
• Trip to Darjeeling, Gangtok, Sikkim, North Sikkim
Follow up to book tour package is good .. payment follow up is great .. hotels are good …listing intensity is very well .
But Communication gap between the coordinators and drivers , Drivers not cov (Read More)ered the places what is listed in the itinerary… Drivers always thinking in their perspective .. they follow their itinerary not what listed in the Package … I am really disappointed the places that I had missed in Peeling .. Driver covered few places and took us directly to Darjeeling as he has to return early to home. He was completely drinking beer and smoking when ever we hopping…. I can understand that’s because of climate but still car smells and we can’t open windows as climate is cool and we can’t close as it’s smelling inside car … In Darzeeling the Hotel booked was in one way and it’s in up hill Drivers denied to do round about and drop at the door step we have climb 3 times that up hill and got down 3 times even at 4am in the morning ..with huge struggle and suffocation as it’s almost 70 degree enclave. Even at Darzeeling Zoo he dropped us at the zoo entrance and left to the main road as parking cost is more there …and he told us to walk all the way down almost a km to get Vehical as he can’t come up side …
J
Jignesh
• India
22 Dec, 2024
• Trip to Gangtok, Darjeeling, Lachung
P
Prutha
• Solapur, India
30 Nov, 2024
• Trip to Sikkim
I had a wonderful and safe journey of Sikkim and Darjeeling arranged by Make my holiday tour and travels. I specially thanks to Laxmi ji for arranging the comfortable hotel stay, planning itinerary an (Read More)d Mr. Akash ji as an overall good travel manager.
Make My Holiday Tour and Travel replied03 Dec, 2024
Thank you so much for your kind words ! we really appreciate your positive review and it was great to have you as a guest. We look forward to serving you again.
T
Trupti
• Navi Mumbai, India
25 Nov, 2024
• Trip to Sikkim
After reach to Sikkim ,we came to know this state is too awesome,and we didn't got proper itineraries what actually your trip advisors make.Sikkim is loveliest,natural beauty of India that we liked mo (Read More)re.
Trip advisors specially Mr.Aakash and his team.This tour advisors or dealers only needs payments.They only called up to make payments rather than taking daily trip updates.Unsatisfactory communication ,only they are working for income sources.
Make My Holiday Tour and Travel replied27 Nov, 2024
Mam, Please stop putting false allegations on the team. You wanted to make last moment changes and wanted everything to be done at your own price which were very low and could not be possible. You als (Read More)o denied to pay for services you took,
Itinerary provided to was well drafted and explained before the tour started still you wanted modify things while on tour at last moment according to your own wish and prices, which was certainly impossible according to market. Our officals tried their best to give you best discount and make best arrangements but still you denied to pay the price and still wanted everything to be added. Stop spreading fake news and reviews.
Regards,
make my holiday
MC
Mayukh Chakraborty
• India
23 Nov, 2024
• Trip to Gangtok, Darjeeling
P
Prashant
• India
04 Nov, 2024
• Trip to Gangtok, Pelling, Darjeeling
Bhavana Sharma madam and Akash sir delivered what they promised.
Make My Holiday Tour and Travel replied09 Nov, 2024
Thank you sir for valuble feedback
S
Skmishra
• India
07 Oct, 2024
• Trip to Gangtok, Pelling, West Sikkim, Darjeeling, West Bengal, Sikkim
SS
Shweta Shirke
• Mumbai, India
05 Oct, 2024
• Trip to Darjeeling, Gangtok
Everything is well plan and prefect thank you for wonderful trip with make my holiday thank you tripcrafters for suggesting good tour company
Make My Holiday Tour and Travel replied07 Oct, 2024
Thank you so much for your kind words ! we really appreciate your positive review and it was great to have you as a guest. We look forward to serving you again.
U
UTKARSH
• Mumbai, India
19 Sep, 2024
• Trip to Gangtok, Darjeeling
The excellent transportation the cab person treat as a family member and very good hotel view in gangtok Royal heritage and the staff also very good they treat also like a family not a customer m enjo (Read More)ying very much in gangtok and Darjeeling site seen also very beautiful place Thank u so much to make my holiday team to corporate us for all time services. Thanks to all
About Make My Holiday Tour and Travel
satisfaction”. Planning and making trip arrangements by oneself can be a hectic and tiresome job and that is why our top-notch service flow and sincere workforce make sure that your every journey becomes an impactful one and you get all your necessities sorted without any hassles.
So, pack your bags and venture into your dreamland with top traveling support and arrangements, and leave all your wo (Read More)rries behind.
Address
Shiv mandir, MEDICAL MORE ,DARJEELING, Siliguri, 734011, India
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