Fortune Resort Sullivan Court, Ooty, Tamil Nadu | Photos, Reviews & Deals @Holidify

About Fortune Resort Sullivan Court

Belonging to the chain of 5-star ITC hotels, this upscale resort in the Nilgiris reflects hospitality and premium accommodations. The suites have state-of-the-art furnishing and amenities like coffee makers and minibars for guests to enjoy the mountain views from the comfort of their own room. They have a shared lounge, a garden. spa and sauna facilities too. The restaurant serves a variety of cuisines and delicious breakfast.

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Check Room Options And Availability

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Presidential Suite

Max 3 Adults

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The spacious suite offers a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

Deluxe Mountain View

Max 3 Adults

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This triple room has a tea and coffee maker, a seating area and a flat-screen TV with satellite channels. The unit has 1 bed.

Fortune Club Forest View

Max 3 Adults

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This triple room has a tea and coffee maker, a seating area and a flat-screen TV with satellite channels. The unit has 1 bed.

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Location & Nearby Places

Missionary Hill Road (1.7 Km from city center)

123, Selbourne Road, Opp. Rose Garden

15 Nearby Attractions

Ooty Rose Garden

0.3 km

Adam's Fountain

0.8 km

Elk Hill Murugan Temple

0.8 km

Government Museum

0.9 km

Stone House Ooty

0.9 km

St Stephen's Church Ooty

1.2 km

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All Facilities for Fortune Resort Sullivan Court, Ooty - Member ITC's Hotel Group

Category	Facilities
Activities	Happy hour, Badminton equipment, Live music/performance, Cycling, Billiards, Golf course (within 3 km), Table tennis, Horse riding, Hiking, Tour or class about local culture.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Visual aids: Braille, Facilities for disabled guests, Soundproof rooms, Allergy-free room, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
Accessibility	Toilet with grab rails, Emergency cord in bathroom.
Bathroom	Sauna, Free toiletries.
Room Amenities	Air conditioning, Heating, Desk, Seating Area, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Kid meals, BBQ facilities, Restaurant, Minibar, Kid-friendly buffet, Breakfast in the room, Outdoor furniture, Packed lunches, Room service, Tea/Coffee maker, Bar.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Lockers, Key card access.
Media & Technology	Satellite channels, Flat-screen TV.
Common areas	Picnic area, Outdoor fireplace, Games room, Garden.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Reception services	Express check-in/check-out, Concierge service, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage, 24-hour front desk, Currency exchange.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General	Private parking, Free parking, Parking, Parking on site.
Entertainment and family services	Evening entertainment, Kids' outdoor play equipment, Children's playground, Indoor play area, Board games/puzzles, Kids' club.
Transport	Airport shuttle, Car hire, Airport shuttle (additional charge), Airport drop off, Parking garage, Shuttle service (additional charge), Shuttle service, Airport pick up.
Pool and wellness	Steam room, Foot massage, Massage, Fitness centre, Spa/wellness packages, Neck massage, Fitness, Spa facilities, Head massage, Spa and wellness centre, Back massage, Spa lounge/relaxation area, Hand massage.

Guest Ratings For This Property

8.4

Based on 631 Reviews

100% verified reviews

Comfort

8.72

Cleanliness

8.79

Value For Money

7.87

Facilities

8.38

Guest Reviews

Venugopal

young couple

10.0

Exceptional

Very courteous staff. Excellent service. Breakfast spread is very good. Room was spacious with good view of the lawn.

None.

Published on 02 Jan 2024

Priyanka

young couple

6.0

Pleasant

Likely one of the better hotels in Ooty. But cost is not justified for the value provided.

Comfortable Beds. Decent resort facilities. Nice, quaint common area. Staff are courteous and helpful but are not trained to handle off-normal situations.

We upgraded from the standard room to the suite room because the standard room was not ready to check-in (this was fine because we arrived early and we consciously made the decision to upgrade the room). However, the suite room cost as much as a 5-star hotel room (Rs.20,000+) but the service I would expect at that price was missing: 1. Room cleanliness was only acceptable. Clean beds and towels; not so clean bathrooms. The bathroom floor had stains from what appeared to be make-up from the previous guest. The amenities were not refreshed (tea/coffee bar, shoe shine etc.) 2. Buffet cleanliness was bad: * People were mixing spoons in dishes and spilling food everywhere. * Reasonable variety in food but food was bland. I would recommend eating elsewhere and skipping the buffets at this place. * Coffee machine was using milk from an open tub of milk. We could clearly see the bits of dust and debris floating on the top of the tub of milk. * Waiters were reusing cutlery from another table that was just vacated.

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Published on 01 Jan 2024

Agnivesh

young couple

8.0

Very good

Room Service was slow

Published on 27 Dec 2023

Pragya

family with young children

9.0

Superb

Very pleasant and comfortable stay

The property had a rustic charm to it, with excellent location and the best staff anyone can ask for.

Food, thats one thing the hotel needs to work on

Published on 27 Dec 2023

Poobalan

young couple

9.0

Superb

It was what we needed. A quiet slow getaway emersed in nature and a time to reflect.

It was more of a hamlet type Hotel and different from the cosmopolitan type. A refreshing difference with lovely gardens and away from the hustle and bustle. Ideal as it overlooked the city.

Well to be honest, I did not like the reverence to the British colonialist history and the role Sullivan played. It is somewhat contradictory as such history as acknowledged was beneficial only to the British who were permanently and illegally based there.. All of the facilities even in the town were for the British invaders' luxury and not for the subjugated locals. Let's move with the times and heap such offensive and invasive history to the dumps. As a foreigner, I do admire Indian history. Let that be the legacy and not of those who plundered the lands and its people. I make no apologies for my honesty. RAJAN NAIDOO (South Africa)

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Published on 26 Dec 2023

Mehra

young couple

7.0

Good

Room size is too small

B/ f was o.k. Location so so

Restaurant staff

Published on 21 Dec 2023

Mohamed

family with young children

8.0

Very good

Overall its a nice experience

Location and staff

Room slippers was not placed and its been given after asking. Second day room was not cleaned till 5pm even the front dest was informed earlier

Published on 21 Dec 2023

Sreedevi

group

10.0

Exceptional

An old world charm

An old world feel

The restaurant service needs to improve

Published on 16 Dec 2023

Jatish

young couple

10.0

Exceptional

Just about everything was as perfect as it could get. The welcome at the reception by smiling staff, bellboy taking the baggage to the room. The room was just fabulous. Very comfortable beds. TV, WiFi, Refrigerator, Tea/Coffee maker, all toiletry in the en-suite bath. The breakfast buffet was huge and delicious with a live egg counter and a live dosa counter. All the staff - reception, restaurant waiters, room service staff, housekeeping staff, security - were polite and helpful beyond helpful. Sullivan Court gets 10 on 10 in my books.

There was nothing to not like. Everything was just great.

Published on 09 Dec 2023