Comfort Inn Indianapolis South I-65, Indianapolis

This property has been featured in "50 hotels in indianapolis with Indoor pool ".

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Top Facilities

parking

wifi

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Queen Room with Two Queen Beds - Non-Smoking

Max 4 Adults

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The unit has 2 beds.

King Room - Non-Smoking

Max 2 Adults

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The unit offers 1 bed.

Accessible Queen Room - Non-Smoking

Max 2 Adults

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The unit offers 1 bed.

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All Facilities for Comfort Inn Indianapolis South I-65

Category	Facilities
Business facilities	Fax/photocopying, Business centre.
Others	parking, wifi.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Higher level toilet, Facilities for disabled guests, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available.
Accessibility	Toilet with grab rails.
Bathroom	Private bathroom, Toilet paper, Hairdryer.
Room Amenities	Desk, Air conditioning, Ironing facilities, Wardrobe or closet.
Food & Drink	Vending machine (snacks), Microwave, Vending machine (drinks).
Safety & security	Smoke alarms.
Services	Wireless Internet.
Cleaning services	Dry cleaning, Daily housekeeping.
Media & Technology	TV, Telephone.
Services & Extras	Key card access.
Food & drink safety	Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	24-hour front desk, Invoice provided.
Physical distancing	Physical distancing rules followed, Cashless payment available.
Pool and wellness	Fitness centre.

About This Property

The Comfort Inn Indianapolis South I-65 is just three miles south of downtown Indianapolis, making it close to all the best this area offers. The University of Indianapolis is less than one mile away.

Guest Ratings For This Property

7.0

Based on 618 Reviews

100% verified reviews

Comfort

7.6

Cleanliness

7.5

Value For Money

7.4

Facilities

7.2

Guest Reviews

Gabriela

family with young children

9.0

Superb

Good

Location and comfort

Under construction

Published on 03 Jan 2024

Gabriela

family with young children

9.0

Superb

Good

Location and commodity

Was under construction

Published on 03 Jan 2024

Stephany

family with young children

9.0

Superb

Clean room & facilities. Staff was friendly. Location to Lucas Oil is perfect.

Can tell some things need to be fixed or updated. The shower rod had a rubber band helping to hold it together. One light fixture in the room didn't work.

Published on 01 Jan 2024

Rhonda

with friends

1.0

Bad

Don't leave anything behind it will be gone for good

It was easy to get to

The breakfast was very minimal. We accidentally left our expensive shaving kit behind, and they say it was thrown away. Very disappointed

Published on 16 Dec 2023

Linda

solo traveller

8.0

Very good

Easy to locate. Friendly staff.

Convenient location. I was driving from Colorado to Pennsylvania.

Published on 13 Dec 2023

Butera

review category business travellers

8.0

Very good

Everything

N/A

Published on 09 Dec 2023

Timothy

family with young children

1.0

Bad

Do not recommend. Under construction. Not warned. Manager refused to give discount or refund.

I DO NOT RECOMMEND THIS HOTEL UPDATE: Over a month later, & we still havent received the refund for day 4 the front desk staff member promised us on Oct. 1st. We made the reservation 3+ weeks in advance but neither website, nor upon our arrival were we told that they were actively doing construction every day starting at 8:30am(7:30amCST). Over 3 weeks notice, & we were given the room right next to the construction area. We were told by the manager that it was not his problem when we requested a refund. I made the reservation thru 3rd party(paid in full that same day) but he didnt mind taking my money. Several days of complaints, a girl at the desk said we would get a refund for day 4 of the reservation. I am not happy, nor am I satisfied with the hotels response of Sorry about your experience, unfortunately we have to renovate our rooms to make stays more enjoyable. We hope you will be back and give us another chance. I will be happy when you refund my money for day 4 that was promised to me and I rightfully deserve considering I didnt get any sleep while I was at your hotel, then I will think about giving you another chance. Im just asking for day 4, a day in which we didnt even stay at your hotel. I could be wanting my money back for all four days, but Im not. After many complaints to several different people and the manager, we finally found someone the morning of the 3rd day that was willing to work with us and said we could check-out early and get a refund for the remaining reserved day so we ended up cutting our vacation short and going home. I still havent received that promised refund and today is 10/11/23. This person we spoke to on the third day and the housekeeping staff were the only people we came across that were friendly and knew the meaning of customer service.

(Read More)

UPDATE: Over a month later, & we still havent received the refund for day 4 the front desk staff member promised us on Oct. 1st. I am not happy, nor am I satisfied with the hotels response of Sorry about your experience, unfortunately we have to renovate our rooms to make stays more enjoyable. We hope you will be back and give us another chance. I will be happy when you refund my money for day 4 that was promised to me and I rightfully deserve considering I didnt get any sleep while I was at your hotel, then I will think about giving you another chance. We made the reservation 3+ weeks in advance but neither website, nor upon our arrival were we told that they were actively doing construction every day starting at 8:30am(7:30amCST). Over 3 weeks notice, & we were given the room right next to the construction area. We were told by the manager that it was not his problem when we requested a refund. I made the reservation thru 3rd party(paid in full that same day) but he didnt mind taking my money. Several days of complaints, on day 3, a girl at the desk said we would get a refund for day 4 of the reservation.

(Read More)

Published on 09 Nov 2023

Roger

young couple

10.0

Exceptional

Very good experience.

Very good.. simple but very good choices.. manager of breakfast very friendly and helpful!

Entrance to location is tricky.. g o s has entrance of National, not keystone.. figured it out but a challenge first time.. I been there 6 times this year.

Published on 07 Nov 2023

Margaret

review category business travellers

5.0

Passable

okay but concerned about safety

breakfast was good, water was hot and people were friendly, beds were comfortable

masking tape over the smoke detectors was a concern. Doors were hard to shut,musty smell in rooms, floors were sticky

Published on 06 Nov 2023

Andria

family with young children

9.0

Superb

The location

Toilet had not been clean The vending machine was not stocked when there the weekend was busy with kids for tge convention center. The bed was broken down not to comfortably

Published on 05 Nov 2023