Hilton Garden Inn Indianapolis Downtown, Indianapolis

About Hilton Garden Inn Indianapolis Downtown

The Hilton Garden Inn Indianapolis Downtown is the perfect hotel for anyone looking to experience the best of the city. With its great location, guests have easy access to popular landmarks like Monument Circle and the Capitol Building. The hotel offers a range of amenities, including a restaurant, bar, fitness center, business center, laundry, and a swimming pool. The rooms are clean, well-designed, and equipped with high-end amenities. The staff is friendly and helpful and provides excellent customer service. Guests can enjoy the convenience of free WiFi, valet parking, and a safety deposit box. Overall, the Hilton Garden Inn Indianapolis Downtown offers a comfortable and enjoyable stay for both business and leisure travelers.

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All Facilities for Hilton Garden Inn Indianapolis Downtown

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Family rooms, Facilities for disabled guests.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Breakfast in the room, Vending machine (snacks), Vending machine (drinks), Room service, Restaurant, Bar.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Laundry.
Food & drink safety	Delivered food is securely covered, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Valet parking, ATM/cash machine on site, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Contactless check-in/check-out.
General	Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Pool and wellness	Swimming pool, Salt-water pool, Swimming Pool, Fitness centre, Indoor pool, Indoor pool (all year).
Transport	Electric vehicle charging station.

Guest Ratings For This Property

8.3

Based on 568 Reviews

100% verified reviews

Comfort

8.9

Cleanliness

8.8

Value For Money

8.1

Facilities

8.5

Guest Reviews

Sophia

young couple

4.0

Disappointing

It was overall ok, very dated but we had a terrible experience with the sofa bed, when we unfolded it we saw that the mattress was horribly stained, like something out of American Horror Story!!

Published on 30 Dec 2023

Elandis

review category business travellers

9.0

Superb

Wonderful location but should be more available due too design of the room.

I enjoyed the room and the view the most.

Housekeeping reminding me of checkout and there were no cameras for security purposes.

Published on 23 Dec 2023

Robert

young couple

10.0

Exceptional

Front dest Siegel was outstanding

Service and location

Published on 14 Dec 2023

Kolden

young couple

4.0

Disappointing

Overpriced, mediocre stay

Front desk charged my husband's phone for him....that was above and beyond.

We almost got baked out of our room! We tried turning down heat...woke up and it was 84 in our room! Turned it down again and did nothing. They offered a room change but it was middle of the night. Brought us a fan which definitely helped. But still... I was laying in the tub trying to cool off! In December!

Published on 10 Dec 2023

Cristal

young couple

2.0

Very poor

Won't recommend

Lobby area

Very disappointed

Published on 20 Nov 2023

Eddie

young couple

3.0

Poor

Expensive for a retired senior

Overnight stay

Price is terrible to expe

Published on 03 Nov 2023

Shane

family with young children

4.0

Disappointing

Big room

Hotel caught on fire from there boilers. Family had to stand outside for an hour. Boys were in pool so only had swim trunks. Daughter just got out of shower so had a towel wrapped around her hair

Published on 22 Oct 2023

Ekdahl

young couple

9.0

Superb

Great location in walking distance of many great places. Hotel was clean and staff was nice

No free breakfast and have to pay for parking nightly.

Published on 17 Oct 2023

Justin

family with young children

10.0

Exceptional

Wonderful stay!!

Room was clean, very nice staff, we had dinner and breakfast with our stay, both was very delicious! Pool was fun for our daughters who didn't want to get out..

The beds was a bit uncomfortable!

Published on 14 Oct 2023

Roland

review category business travellers

7.0

Good

Certainly not one of Hilton's best, but it was clean and the staff was helpful.

location, front desk staff, the historic details of the building.

The view from my room. The hotel was in desperate need of refreshing - new carpet and paint, new elevator cab finishes, new elevator lobby design (lighting, ceiling finish, furniture/fixtures)

Published on 29 Aug 2023