Hyatt Place Indianapolis Downtown, Indianapolis

About Hyatt Place Indianapolis Downtown

The Hyatt Place Indianapolis Downtown is a conveniently located hotel with spacious rooms and great amenities. The staff is friendly and accommodating, providing excellent service. The location is ideal, with many nearby attractions within walking distance, including bars, restaurants, shops, malls, and beautiful sights. The hotel is well-appointed and comfortable, making it a great place to stay when visiting Indianapolis.

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All Facilities for Hyatt Place Indianapolis Downtown

Category	Facilities
Business facilities	Meeting/banquet facilities, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available.
Room Amenities	Shallow end, Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink	Kid meals, Room service, Restaurant, Bar.
Safety & security	Smoke alarms.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services	Valet parking, ATM/cash machine on site, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk.
Physical distancing	Mobile app for room service, Contactless check-in/check-out.
General	Pets allowed, Parking on site, Parking, WiFi available in all areas.
Pool and wellness	Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Indoor pool (all year), Fitness.
Transport	Accessible parking, Electric vehicle charging station, Parking garage.
Outdoor & View	Terrace.
Shops	Minimarket on site.

Guest Ratings For This Property

8.3

Based on 733 Reviews

100% verified reviews

Comfort

8.8

Cleanliness

8.8

Value For Money

7.9

Facilities

8.7

Guest Reviews

Ronald

family with young children

7.0

Good

Close to stadium

Breakfast could have been better, need more choices and also AC usage needs to be available to use even in winter because rooms still get hot

Published on 02 Jan 2024

Fernandez

family with young children

8.0

Very good

Great stay for sporting events!

Location

There was no food left when we came for breakfast.

Published on 01 Jan 2024

Tammy

family with young children

5.0

Passable

Just ok probably would not go back

Restaurant nice

Pool was closed no notice when checking in would have booked somewhere else.

Published on 31 Dec 2023

Tammy

young couple

10.0

Exceptional

Close to Lucas oil. Staff was wonderful

Published on 17 Dec 2023

Dawn

family with young children

6.0

Pleasant

Good location to Field House

Room very small

Published on 10 Dec 2023

Kimberly

family with young children

10.0

Exceptional

Enjoyed our stay and would like to stay in same place again if possible in the future.

We did not eat the breakfast. I liked the location of hotel. I liked the valet parking option.

I did not like how there was a hold put on my credit card that was my method of payment for the reservation, but then they STILL put a hold on the card that was used when the reservation was made months ago. The second hold is the issue. So I had to deal with a hold of over $1200 on TWO of my accounts. This does NOT work when traveling. I was not able to do some things with my family while there because of the double hold on my accounts. ALSO, I made the reservation for this stay without prepayment and with free cancellation. However, when I looked to make a reservation for the same even next year, the hotel is already booked. I was prepared to book for the next year when I checked out, but I was not able to do so.

(Read More)

Published on 07 Dec 2023

Sharon

family with young children

8.0

Very good

Comfortable stay

Very comfortable beds, plus a great location. Modern decor, included breakfast from 7-10am.

Lack of staff for breakfast. Out of food, no utensils and no coffee by 9 am. We were disappointed at their lack of preparedness as they knew the place was sold out. Our second morning we left and went out to breakfast.

Published on 07 Dec 2023

Todd

review category business travellers

4.0

Disappointing

Terrible

Location

1. Breakfast was really sub paar- food cold; waffles stale, food was not restocked ; 2. Bathroom Room was dirty 3. Key fob didnt work twice when I checked in - I had to go down from floor 11 to 2 TWICE - to have key reset. 4. Couldnt get out of hotel garage bc gate wouldnt open- despite having paid

Published on 03 Dec 2023