Courtyard Indianapolis Downtown, Indianapolis

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Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Allergy-free room, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Auditory guidance, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Accessibility	Toilet with grab rails, Emergency cord in bathroom.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Vending machine (snacks), Outdoor furniture, Vending machine (drinks), Restaurant, Bar, Coffee house on site.
Safety & security	Smoke alarms.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Laundry.
Services & Extras	Key card access.
Common areas	Shared lounge/TV area.
Food & drink safety	Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services	ATM/cash machine on site, Luggage storage, 24-hour front desk.
General	Parking on site, Parking, WiFi available in all areas.
Physical distancing	Cashless payment available, Contactless check-in/check-out.
Transport	Accessible parking, Bicycle rental, Parking garage.
Pool and wellness	Fitness centre.
Outdoor & View	Terrace.
Shops	Minimarket on site.

Guest Ratings For This Property

8.3

Based on 522 Reviews

100% verified reviews

Comfort

8.9

Cleanliness

8.8

Value For Money

7.8

Facilities

8.7

Reviewers Mention About Courtyard Indianapolis Downtown

Review 1: The reviewer was incorrectly charged for parking and had to make multiple phone calls to get a refund. They were also wrongly charged for a cancelled room and had to go through a lengthy pr (Read More)ocess to get their money back, making them feel like the hotel was hoping they wouldn't notice. Review 2: The staff was great at the hotel and the reviewer received a free voucher for a bistro. They enjoyed the coffee and breakfast. Review 3: The hotel is an affordable option in Downtown Indianapolis with friendly staff. The reviewer mentioned some difficulties navigating the streets. Review 4: The reviewer had a great stay with their family. The location was convenient for all the attractions in Indianapolis. The rooms and pool were clean and enjoyable. Review 5: The rooms were clean and spacious, with a nice shower. The service for towels was slow. The reviewer liked the pool and there were lime scooters available in the parking lot. Overall, they enjoyed their stay in Indy.

Guest Reviews

Melissa

group

10.0

Exceptional

Very clean!

Published on 02 Jan 2024

Luis

group

10.0

Exceptional

Good

Pay for parking

Published on 24 Dec 2023

Renee

young couple

10.0

Exceptional

The best are so comfortable and relaxing.

The elevator to get over to JW to go over to the mall or convection center was down so we had to find another way to get over there.

Published on 21 Dec 2023

Arthur

family with young children

8.0

Very good

Just felt that the food was too expensive, but that can be because of the location

Published on 21 Dec 2023

Barbara

family with young children

10.0

Exceptional

Very happy

Good

.......

Published on 21 Dec 2023

Fields

young couple

10.0

Exceptional

My Stay Was great !

Check in was fast & staff was Super friendly and helpful !!

Published on 19 Dec 2023

Sandi

family with young children

8.0

Very good

Would definitely stay here again.

Location to our weekend plans was excellent.

N/A

Published on 07 Dec 2023

Johnnie

family with young children

7.0

Good

Convenience.

The price !!!! Thought $40 for two people was a little steep for breakfast. And having a major event in town was surprised the Starbucks was closed so much. And what happened to TGIF ????

Published on 17 Nov 2023