Violet Holidays
Travel agency in Srinagar
Joined Holidify in July, 2019
2191 users connected by Holidify
3 Documents Verified View
Tour Package Listed By Violet Holidays
4 Nights / 5 Days
Kashmir Tour Package for 4 Nights 5 Days
Srinagar (4N)
Sold By: Violet Holidays(4.7
)
From $204/person
Violet Holidays Reviews
• Trip to Srinagar
There are no comments available for this review.
Hello friends if you want travel in kashmir they are best
Cool service cool person perfect and friendly service
Thanks
We opted for 7D and 6N package to Kashmir. My bookin id is Ga-26223. I would say violet agency folks are highly unprofessional and doesn’t know how to handle their clients without friction. Only good (Read More)thing they did was assigning a good driver Mr. Aadil. Unfortunately we were trapped with this agency as the friends family we planned to accompany us opted for this and due to unfortunate reason they were not able to make it. So we had to continue with the same agency. As the conversation with them was not smooth even before the trip i started enquiring with other agencies as well. Finally we ended Jp paying more from what was originally agreed on. Horrible experience. No peace of mind working with them. I would not suggest these guys to anyone. If you still have to go with them save all your conversation and phone recordings with them. Specifically Aliya from that agency is irresponsible and unprofessional. The owner Sharik may also need to take ownership of this.
On the quality of the accommodation provided boat house food was so worst, river side inn also food was not great. Only six seasons was good but the food was so worst. So value for money is not assured. Due to the friction we had before travel with agency I didn’t call either aliya or Sharik once we reached. For payment aliya contacted me and for name sake she was enquiring of everything was good to check the pulse.
And I saw one of the comment on how these guys are getting 5 star is they check the pulse of the client and only if they are happy they share the link to update. Don’t see people taking effort and writing reviews. If you could see the responses of owner for bad reviews you can gauge their professionalism. I feel pity for Aliya as she is just the mouthpiece of the owner Mr. Sharik. She pukes what he dictates.
Last of all we don’t need any of these travel agencies. Unnecessary headaches and dramas. We could plan well in advance and book HOTELS’s via online itself. It would be cheaper
Violet Holidays replied21 Jun, 2023
Dear Poorani ezhilarasan,
We're sorry to hear about your disappointing experience with our agency. We take feedback from our clients seriously, and we would like to address your concerns. (Read More)>
Firstly, we apologize if you felt our team was unprofessional and unable to handle clients without friction. We strive to provide excellent customer service, and we regret any inconvenience caused during your interactions with our staff. We appreciate your positive feedback about our driver, Mr. Aadil, and we'll make sure to recognize his efforts.
Regarding the pricing, we understand that there might have been misunderstandings or miscommunications. We apologize for any confusion and inconvenience caused. We constantly review and update our pricing policies to ensure transparency and value for money. Your feedback will be taken into consideration as we continue to improve our services.
We regret to hear that the quality of the accommodation and food did not meet your expectations. We work with a variety of partners to offer a range of options, and we rely on their services to provide a comfortable and enjoyable experience for our clients. We apologize if this was not the case for you, and we will address this issue with the respective establishments to ensure improvements are made.
Regarding your comments about our staff, we assure you that we value each member of our team and their professionalism. We apologize if you felt that our responses to negative reviews were not satisfactory. We strive to address every concern and provide appropriate solutions. Your feedback will help us in our ongoing efforts to enhance customer satisfaction.
As for the TripAdvisor reviews, we encourage our clients to share their experiences honestly, whether positive or negative. We do not manipulate or remove reviews to artificially boost ratings. However, we will investigate your claim and take appropriate action if any irregularities are found.
We understand your desire for more freedom and control over your travel plans. Booking hotels online can indeed offer flexibility and cost savings. We appreciate your positive remarks about the hospitality in Kashmir and the friendly locals.
We apologize for any inconvenience caused during your trip, and we appreciate your feedback. We will use this opportunity to learn and improve our services further. We hope that in the future, you will consider giving us another chance to provide you with a better experience.
If you have any further concerns or would like to discuss your experience in more detail, please feel free to reach out to us directly. We are committed to resolving any outstanding issues.
Best regards,
The Management Team
We're sorry to hear about your disappointing experience with our agency. We take feedback from our clients seriously, and we would like to address your concerns.
Firstly, we apologize if you felt our team was unprofessional and unable to handle clients without friction. We strive to provide excellent customer service, and we regret any inconvenience caused during your interactions with our staff. We appreciate your positive feedback about our driver, Mr. Aadil, and we'll make sure to recognize his efforts.
Regarding the pricing, we understand that there might have been misunderstandings or miscommunications. We apologize for any confusion and inconvenience caused. We constantly review and update our pricing policies to ensure transparency and value for money. Your feedback will be taken into consideration as we continue to improve our services.
We regret to hear that the quality of the accommodation and food did not meet your expectations. We work with a variety of partners to offer a range of options, and we rely on their services to provide a comfortable and enjoyable experience for our clients. We apologize if this was not the case for you, and we will address this issue with the respective establishments to ensure improvements are made.
Regarding your comments about our staff, we assure you that we value each member of our team and their professionalism. We apologize if you felt that our responses to negative reviews were not satisfactory. We strive to address every concern and provide appropriate solutions. Your feedback will help us in our ongoing efforts to enhance customer satisfaction.
As for the TripAdvisor reviews, we encourage our clients to share their experiences honestly, whether positive or negative. We do not manipulate or remove reviews to artificially boost ratings. However, we will investigate your claim and take appropriate action if any irregularities are found.
We understand your desire for more freedom and control over your travel plans. Booking hotels online can indeed offer flexibility and cost savings. We appreciate your positive remarks about the hospitality in Kashmir and the friendly locals.
We apologize for any inconvenience caused during your trip, and we appreciate your feedback. We will use this opportunity to learn and improve our services further. We hope that in the future, you will consider giving us another chance to provide you with a better experience.
If you have any further concerns or would like to discuss your experience in more detail, please feel free to reach out to us directly. We are committed to resolving any outstanding issues.
Best regards,
The Management Team
• Trip to Gulmarg, Pahalgam, Sonamarg, Srinagar
Excellent...................... .....................
Violet Holidays replied21 Jun, 2023
Dear Tajinder Pal,
Thankyou for your valuable feedback
regards
Violet Holidays
Thankyou for your valuable feedback
regards
Violet Holidays
• Trip to Srinagar, Gulmarg, Pahalgam
We had a wonderful time at Kashmir. Thanks for the unforgettable 7days in Kashmir. The itinerary was perfect. All the hotels, food were excellent.
Violet Holidays replied21 Jun, 2023
Dear Traveler,
Greetings From Violet Holidays !!!
Thank you for taking the time to share your positive experience of your recent Kashmir Tour Package planned with Violet Holidays. This feedbac (Read More)k will uplift and motivate us and help improve our customer service efforts to go one step further during your next holiday with us. We sincerely look forward to welcoming you back for another holiday requirement with us.
Till then, stay safe!
Warm Regards,
Team Violet Holidays
Greetings From Violet Holidays !!!
Thank you for taking the time to share your positive experience of your recent Kashmir Tour Package planned with Violet Holidays. This feedbac (Read More)k will uplift and motivate us and help improve our customer service efforts to go one step further during your next holiday with us. We sincerely look forward to welcoming you back for another holiday requirement with us.
Till then, stay safe!
Warm Regards,
Team Violet Holidays
• Trip to Srinagar, Gulmarg
There are no comments available for this review.
• Trip to Gulmarg, Pahalgam, Sonamarg, Srinagar
Service is very excellent and good...
i really enjoy kashmir trip with my family...
Violet Holidays replied21 Jun, 2023
Dear Traveler,
Greetings From Violet Holidays !!!
Thank you for taking the time to share your positive experience of your recent Kashmir Tour Package planned with Violet Holidays. This feedbac (Read More)k will uplift and motivate us and help improve our customer service efforts to go one step further during your next holiday with us. We sincerely look forward to welcoming you back for another holiday requirement with us.
Till then, stay safe!
Warm Regards,
Team Violet Holidays
Greetings From Violet Holidays !!!
Thank you for taking the time to share your positive experience of your recent Kashmir Tour Package planned with Violet Holidays. This feedbac (Read More)k will uplift and motivate us and help improve our customer service efforts to go one step further during your next holiday with us. We sincerely look forward to welcoming you back for another holiday requirement with us.
Till then, stay safe!
Warm Regards,
Team Violet Holidays
• Trip to Srinagar, Gulmarg, Pahalgam
Violet tours, efficiency, planning and on top Mrs. Idfar I was absolutely perfect, we felt very comfortable, everything was done on time. The booking you made for us at Boat House is excellent but th (Read More)e food spread is minimal. At any time, Ms. Idfar is ready to make any changes regarding our stay.
A very special thanks must go to Mr. Allahmulillah who was our driver during the tour for his safe driving and good behavior.
A special note of thanks must go to Idfar for being extremely anxious to please us at all times.
We will definitely recommend Violet Holiday to our friends too.
Regards
Jyotish Purohit Vadodara Gujarat
Violet Holidays replied12 Nov, 2022
Dear Jyotish,
Greetings From Violet Holidays !!!
Thank you for taking the time to share your positive experience of your recent Kashmir Tour Package planned with Violet Holidays.
This feed (Read More)back will uplift and motivate us and help improve our customer service efforts to go one step further during your next holiday with us. We sincerely look forward to welcoming you back for another holiday requirement with us.
Till then, stay safe!
Warm Regards,
Team Violet Holiday
Greetings From Violet Holidays !!!
Thank you for taking the time to share your positive experience of your recent Kashmir Tour Package planned with Violet Holidays.
This feed (Read More)back will uplift and motivate us and help improve our customer service efforts to go one step further during your next holiday with us. We sincerely look forward to welcoming you back for another holiday requirement with us.
Till then, stay safe!
Warm Regards,
Team Violet Holiday
About Violet Holidays
We “Violet Holidays “ is one of the premier tour company organizing tours to Kashmir both for individual travelers as well as large group tourists “Violet Holidays “ believes in providing comfort to our esteemed visitors in the beautiful valley cradled in the lap of great Himalayas. “Violet Holidays “ is prominent and widely accepted and is run by highly proficient staff. We believe in developing (Read More)strong bond with our beloved customers. Excellence on service is our prime motto. Our professionalized organization has excellent reputation as service provider in both international and domestic market. All the arrangements are looked after by experts and we assure you that you will get our utmost attention as we are professionals in respective field and believe in providing personalized services. We provide extensive range of tour packages and our dedicated and competent staff is highly skilled for providing best services. Some of the services we offer are: a) We provide the best available and most comfortable transportation service ranging from economy to high end. We have wide range of transport agencies available that ensure the best travel experience. b) We provide the complete holiday and trekking packages to appeal various tastes and budget. We know your taste. We have exceptionally friendly and endowed business team that makes your trip simply memorable. c) We provide complete assistance from your arrival to departure. Airport pickups and transfers are usually complementary. We are always there for your help. We guide you at every step to ensure hassle-free travel. d) Modern accommodation service provided by registered and professional staff. Our staff has expertise in hospitality sector. We have well qualified and experienced staff that know the complete travel plans. Sightseeing and excursions accompanied by efficacious tour managers. Highly experienced setup of Hindi and English speaking guides.
Address
Gousia Colony Khanyar, Srinagar, 190003, India
Services Offered
Flights, Hotels, Car Rental, Bus/Train, Sightseeing Tour