Travelmenu
Travel agency in Gurgaon
Joined Holidify in January, 2023
69 users connected by Holidify
About Travelmenu
Travel menu is a brain child of 3 friends, it was established as a company in 2019 by them while they were in their 2nd year of college. Travel menu deals in both Domestic Travel, Inbound Travel & International Travel and MICE tours. We are here to cater all of your needs , from finding the best destination to delivering the best services. All you need to do is just provide us with the details and relax and let us handcraft your next vacation.
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Reviews
11 June, 2023 on
We are extremely disappointed with the service provided by Travel Menu. It has been a truly pathetic experience. We urge others to obtain a proper written agreement, complete with a signature and stamp, from Travel Menu before engaging with them. The staff members are highly unprofessional and consistently demonstrate a casual approach when dealing with customers. Despite availing of their tour pa (Read More)ckage, our overall experience was dreadful.
The tour manager, Mr. Hemant, proved to be grossly unprofessional and lacked the necessary experience for his position. The frequent changes in hotels and their failure to adhere to their commitments were deeply frustrating. To make matters worse, the hotels provided lacked basic amenities such as towels, soap, and other essentials. Shockingly, we were even charged for water bottles, which should have been complimentary. Despite raising multiple complaints, Travel Menu has refused to acknowledge their mistakes or take responsibility for the issues we encountered.
It is disheartening to note that Mr. Hemant consistently provided their management with false feedback to conceal his own errors. This highlights a severe lack of integrity within the company's operations.
As a group of 31 individuals, we are collectively dissatisfied with the service received. It is evident that Travel Menu prioritizes monetary gain over the emotional well-being and satisfaction of their customers. We entrusted them with our pilgrimage, not a mere picnic, only to be deceived. The commitments they made were not fulfilled, leading us to question their sincerity. We believe that Baba Bholenath and Badrinarayji would not forgive such actions, as Travel Menu has callously toyed with our beliefs.
Amidst this unfortunate situation, we acknowledge that one positive aspect was their ability to make quick changes and rearrange the tour plan. However, this does not absolve Travel Menu of our numerous other grievances.
We insist on a proper investigation into our concerns, accompanied by a timely response and resolution. It is our hope that Travel Menu genuinely values its customers and will take immediate action to rectify the situation. Failure to address our concerns satisfactorily will compel us to seek assistance from consumer protection organizations and share our experiences through online reviews and social media platforms.
Very nice service and experience
Whole tour arrangement was well organised and excellent. We enjoyed too much. It was well beyond our expectations. Well done team
TravelMenu.
Tour was well organised and it was beyond our expectations
All the hotels included Kedarnath was great :)
It's a very wonderful experience with you and your team. We enjoyed the trip a lot...Thanks.... Specially Mohan Singh Bhaisaab is very humble and sweet person.. He gave us a wonderful service through (Read More)out the whole trip...No words can express gratitude towards your service. Thank you Subham Ji...
Address
Sector - 14, Gurgaon, 122001, India
Destinations Covered
Andaman and Nicobar Islands Goa Himachal Pradesh Jammu and Kashmir Kerala Meghalaya Nagaland Rajasthan Uttarakhand Golden Triangle (Delhi, Agra, Jaipur) Char Dham AssamServices Offered
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa
Travelmenu is listed in
- Andaman and Nicobar Islands Travel Agents
- Goa Travel Agents
- Himachal Pradesh Travel Agents
- Jammu and Kashmir Travel Agents
- Kerala Travel Agents
- Meghalaya Travel Agents
- Nagaland Travel Agents
- Rajasthan Travel Agents
- Uttarakhand Travel Agents
- Golden Triangle (Delhi, Agra, Jaipur) Travel Agents
- Char Dham Travel Agents
- Assam Travel Agents
