Travelmenu
Travel agency in Gurgaon
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Travelmenu
Joined Tripcrafters in June, 2022
2 trips booked through Tripcrafters
Status: Currently Active
About Travelmenu
Travel menu is a brain child of 3 friends, it was established as a company in 2019 by them while they were in their 2nd year of college. Travel menu deals in both Domestic Travel, Inbound Travel & International Travel and MICE tours. We are here to cater all of your needs , from finding the best destination to delivering the best services. All you need to do is just provide us with the details and (Read More) relax and let us handcraft your next vacation.
Address
Sector - 14, Gurgaon, 122001, India
Destinations covered by Travelmenu
Singapore, Thailand, Andaman and Nicobar Islands, Assam, Meghalaya, Uttarakhand
Services Offered by Travelmenu
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa
Rating Distribution for Travelmenu
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Reviews for Travelmenu
Bad experience
We are extremely disappointed with the service provided by Travel Menu. It has been a truly pathetic experience. We urge others to obtain a proper written agreement, complete with a signature and stam (Read More)p, from Travel Menu before engaging with them. The staff members are highly unprofessional and consistently demonstrate a casual approach when dealing with customers. Despite availing of their tour package, our overall experience was dreadful.
The tour manager, Mr. Hemant, proved to be grossly unprofessional and lacked the necessary experience for his position. The frequent changes in hotels and their failure to adhere to their commitments were deeply frustrating. To make matters worse, the hotels provided lacked basic amenities such as towels, soap, and other essentials. Shockingly, we were even charged for water bottles, which should have been complimentary. Despite raising multiple complaints, Travel Menu has refused to acknowledge their mistakes or take responsibility for the issues we encountered.
It is disheartening to note that Mr. Hemant consistently provided their management with false feedback to conceal his own errors. This highlights a severe lack of integrity within the company's operations.
As a group of 31 individuals, we are collectively dissatisfied with the service received. It is evident that Travel Menu prioritizes monetary gain over the emotional well-being and satisfaction of their customers. We entrusted them with our pilgrimage, not a mere picnic, only to be deceived. The commitments they made were not fulfilled, leading us to question their sincerity. We believe that Baba Bholenath and Badrinarayji would not forgive such actions, as Travel Menu has callously toyed with our beliefs.
Amidst this unfortunate situation, we acknowledge that one positive aspect was their ability to make quick changes and rearrange the tour plan. However, this does not absolve Travel Menu of our numerous other grievances.
We insist on a proper investigation into our concerns, accompanied by a timely response and resolution. It is our hope that Travel Menu genuinely values its customers and will take immediate action to rectify the situation. Failure to address our concerns satisfactorily will compel us to seek assistance from consumer protection organizations and share our experiences through online reviews and social media platforms.
Google Reviews for Travelmenu
Fantastic service provided by TravelMenu & CabMenu. Especially Hotels provided by team was very good & with full of amenities. Mr. Tapas Dadhich managed well. Thank you, Tapas Sir for serving better. (Read More)I ensure, It was first trip with you but not the last...!
It was really awesome trip very well organised. Stay was wonderful everything is being take cared starting from the property to travel food. It was indeed wonderful trip even with the kids it's conven (Read More)ient
Thanks to TravelMenu, our Chardham yatra was a seamless experience. The accommodations were comfortable, the food was delicious, and the staff was attentive to our needs
It was a marvelous trip arranged by Travel Menu. Trip organized from Gurgaon to Jim Corbett. The arrangement was as per expectations. I refer the travel menu to all who are interest in solo or group t (Read More)rips. Thanks, Travel Menu
This was an amazing trip for all of us.. they are always punctual, polite and excellent driver Rahul. I was extremely satisfied with Shubham who has proven to be very courteous and helpful from the ve (Read More)ry beginning.
I travelled to Lansdowne during the month of November, 2020 which is a small hill station in U.K.
I was not able to find a good resort online because there are a very less number of luxurious resorts (Read More)in the area. Travel Manu not only helped me in finding and booking a resort but also made sure that my experience is peaceful and serine by making sure that my resort gives an impression away from the busy life of metropolitan cities.
They also booked jungle safari for me in Kalagarh tiger reserve and taxi to explore the town.
Great work!!
Definitely booking my future travel with them.