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Travel Dot Set
Travel agency in Zirakpur
Joined Holidify in August, 2024
609 users connected by Holidify
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Travel Dot Set Reviews
Trip to Phuket, Krabi, Thailand
I booked my Thailand trip through this travel agent and overall the experience was good and professional.The agent is India-based, GST registered, and followed the correct government process for TCS, including providing assurance of a proper challan.
Package details for accommodation, sightseeing, and local arrangements were well structured.
The agent was responsive and willing to explain the co (Read More)mponents of the package when asked.
3 star hotel in phuket was not worth. Very basic and doesn't feel like 3 star hotel.
Nothing
Very Disappointing Experience – Not What I Expected
I had previously traveled with Travel Dot Set and had a good experience, which is why I trusted them again for my Meghalaya trip. Unfortunately, this time the experience was extremely disappointing and poorly managed.
The agency collected the entire trip amount almost two months in advance, citing peak season and advance bookings. However, (Read More)even after full payment, there was no communication or confirmation of bookings until just two days before departure, and that too only after multiple follow-ups from my side.
The vehicle provided was in very poor condition, with torn seats and uncomfortable seating. To make matters worse, the assigned driver did not turn up. Instead, another driver arrived who turned out to be a bus driver with no knowledge of tourist locations. Throughout the trip, we had to guide him using Google Maps and our itinerary, which was extremely stressful—especially due to poor network connectivity in the mountains. Because of this, we missed several planned tourist spots.
We were also not provided with hotel vouchers, and the driver had no clarity about bookings either, which put us in a very uncomfortable situation during the trip.
The hotel provided in Cherrapunjee was completely different from what was promised during booking. The property (The Crescent Hotel) was by far the worst hotel I have ever stayed in—poorly maintained, unhygienic, and located in a very dirty area. Staying there was a nightmare and completely ruined our experience of Cherrapunjee.
What was most shocking was that no one from Travel Dot Set contacted us even once during the entire trip to check on our well-being or offer assistance, despite all these issues.
Considering the amount I paid, the services provided were unacceptable—cheap and substandard hotel, bad vehicle, an untrained driver, poor coordination, and zero customer support. This trip felt like a complete waste of money, and my holiday was thoroughly ruined.
Booking this trip through Travel Dot Set was a big mistake based on my experience,
Trip to Bangkok, Phuket, Krabi, Thailand
Trip to Pattaya, Bangkok, Thailand
The whole trip was planned and managed very well by the team. Harry did a great job in putting down the iteniery as per our needs and it was very well managed .
I was a bit afraid about the telegram group initially that was created but was very happy on the way it was being managed and the quick turn around of any questions that we had .
So overall a very well managed .
One or two cabs provided were not upto the mark.
Trip to Singapore
Trip to Singapore
Trip to Kuala Lumpur, Langkawi, Malaysia
Decision made to create tour package to visit KULALUMPUR. Researched with number of tour operators. Decided to book with Travel DOT SET. Travel DOT SET created tour package to our liking, optimising to our budget ,Travel DOT SET finalised & concluded. From the day one to last day Exceptional support given by Executive, coordinating with local agencies minute to minute and made our trip exceptiona (Read More)l experience. We are greatful and give Big Tanks to Travel DOT SET executive with me. Please covey our wishes all your staff who helped for this satisfying Travel experience.
Hotel at Langkawi Not satisfactory
Trip to Bangkok, Pattaya, Thailand
Hassle free booking, personalized trip itinerary
We were quite apprehensive about the trip, but it worked out much better than our expectations. Special thanks to Harry for allaying our fears and going out of his way to make the trip smooth and hassle free.
Good vehicles, polite and knowledgeable drivers. Well planned sightseeing areas. Good hotels with hygienic rooms and decent buffet breakfas (Read More)t. Overall decent and safe stay. Worth the price.
Being clubbed with a rowdy group of men for an island boat trip. But I guess that wasn't in control of the trip planners.
Getting an uncomfortable mini bus for Pattaya to Bangkok journey with ineffective cooling
About Travel Dot Set
Our Travel Dot Set specializes in providing unique and custom travel experiences to our clients. We offer a wide range of travel services, from organizing flights and accommodation to arranging tours and activities. Our team of experienced travel consultants work closely with our clients to understand their preferences and needs, and create personalized travel itineraries that exceed expectations. We pride ourselves on our attention to detail and outstanding customer service, ensuring that our clients have a stress-free and unforgettable travel experience. Whether it's a romantic getaway, adventure travel, or a family vacation, we are committed to making every trip a memorable one.
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