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Super Club Holidays
Travel agency in Delhi
Joined Holidify in March, 2023
1096 users connected by Holidify
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Super Club Holidays Reviews
Accommodation that we told which one we want.
Inital communication until they got their money.
Everything!
Worst itinerary, and customer support.
Lack of knowledge and communication during the whole trip.
They took their money and transportation we had to pay, in which they didn't take the authority or any responsibility.
Not recommended for elders(we planned trip for 3 senior citizen couples)or for people who want to avoid stress admist the trip.
Also, they talk fine when we (Read More)raised our complaint and offered to refund certain amount as a token of customer relation. And then stopped receiving calls. (Again, they said themselves that they are sorry about what happened and wanted to show this as gesture)
So we put later google reviews and then they blamed the customer itself. They told US that we want money back, how pathetic and greedy they are.
They can take extra money from us, during the trip, after the trip but they need at least show some courtesy and respect to their clients.
Only the stay and initial level of communication
I’m sharing this not to place blame, but to help fellow travelers — especially families and senior citizens — make informed decisions.
We booked a 3N/4D Goa package starting Feb 1 for three elderly couples with #SuperClubHolidays. The package included hotel stay and local sightseeing. We were repeatedly assured of a hassle-free experience as their top priority, supported by positive reviews, awar (Read More)ds, and celebrity appearances shared during the booking process.
(Including awards showcased at ITA 2025 through celebrity management representation.)
Based on these assurances, we went ahead.
What We Experienced
Day 1:
Coordination issues surfaced immediately between #SuperClubHolidays and the their Cab Vendor. After multiple calls, the day’s plan was managed, but the process was chaotic and stressful.
Day 2 onward:
The driver from Day 1 became unreachable. After escalation to higher management, another driver was assigned — but communication broke down again by afternoon. Calls to #SuperClubHolidays were not answered, and responses from the cab vendor became inconsistent, with multiple contact numbers shared. Communicating with SuperClub became so much stressful and chaotic, that i stopped focusing on calls and start focusing on the trip by myself.
From that point until the end of the trip, even SuperClub communication and on-ground guidance was absent.
With elderly travelers in an unfamiliar city, we had to communicate to logistics ourselves almost before every sightseeing.
Impact on the Trip
• Only about 60% of the promised itinerary could be completed
• Daily sightseeing required personal negotiation and coordination
• The driver declined planned stops, requested additional charges for parking, and suggested alternate routes instead of the agreed itinerary
• The experience became mentally exhausting rather than relaxing
All payments — advance, staged, and final — were completed as instructed by #SuperClubHolidays.
After the Trip
Post-trip, the team initially acknowledged the concerns and suggested a partial refund after understanding the situation. Unfortunately, follow-up communication later stopped, and the matter remains unresolved and unaccountable.
Why This Matters — @Syed Ahraz Hasan & Team
When organizing travel for senior citizens, reliability and communication are essential for safety, dignity, and peace of mind.
This experience was not just disappointing — it highlighted serious gaps in coordination and accountability.
My Request
Please acknowledge what happened, take responsibility, and strengthen on-ground coordination so future travelers don’t face similar stress.
Final Note
Based on my personal experience, I cannot recommend #SuperClubHolidays.
If anyone still considers booking, please ensure clear written commitments for real-time support.
Sharing this to raise awareness and encourage better standards in the travel industry.
Trip to Manali
Trip to Maldives
Selection of private island at Mafushi, Maldives and accommodation.
We are not guided that we should first go to public island and then later to private island for present experiences. Further, in our stay at public island the hotelier provided pool with salt water. Pathetic.
Trip to Singapore
Very supportive team of super club holidays
Everything was ok
Trip to Maldives
Trip to Maldives
We are repeat customers, that itself should say a lot about Holidify. We booked Maldives trip and it was well organized. They understood our requirement and suggested the resorts accordingly. We also booked a family holiday to Varanasi, they were able to accommodate last minute changes and also suggested great places to visit. They have a great knowledge on places and provide economical options
Nothing
Trip to Maldives
Trip was organized very well. Though it was ny first time I didn't get to bother at all cause everything was managed by super club.
About Super Club Holidays
We, at Super Club Holidays Private Limited are a group of talented people who work together to create a bespoke, personal, and memorable travel experience for holidaymakers at various incredible destinations in India and abroad. Super Club Holidays Private Limited is all about bespoke journeys suiting individual travel goals, needs, and budgets. We believe that travel is not merely visiting different places but an experience that leaves people with lasting memories. And to that end, each trip should be enriching and fulfilling.
(Read More)
Address
Office No. 118, Ist Floor, Best Sky Tower, Netaji Subhash Place, Sector 25 Rohini Delhi, Delhi, 110085, India
Destinations Covered
Maldives Himachal Pradesh Jammu and Kashmir Karnataka Kerala United Arab Emirates Malaysia Vietnam Indonesia SingaporeServices Offered
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa
