Travel agency in Colombo
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Joined Tripcrafters in August, 2021
2 trips booked through Tripcrafters
Status: Currently Active
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Trip to Anuradhapura, Polonnaruwa, Ella, Mirissa, Sigiriya
Trip to Kandy, Nuwara Eliya, Bentota
(12 May, 2023)
Dear Ms.Jena, Thank you so much for your wonderful review and feedback regarding your trip to Sri Lanka with Global Island! We are thrilled to hear that you had a fantastic experience and that our team, especially Chamil, provided excellent service throughout the planning process. We take pride in our commitment to responsive communication and ensuring that the trip planning is stress-free for our clients. It's great to know that you felt supported and well taken care of during your time in Sri Lanka. We're delighted that you were able to make the most of your 6-day trip and that Mr. Kumara, your guide and driver, provided a memorable experience. We believe that having knowledgeable and friendly staff can greatly enhance the overall travel experience. We understand that unexpected changes can occur, and we are glad that we were able to assist you in making adjustments and arranging last-minute accommodations when your flight changed. Our priority is to provide exceptional customer service, and we are thrilled to hear that we exceeded your expectations. Thank you for recommending Global Island! Your kind words mean a lot to us and serve as motivation to continue delivering exceptional service to all our clients. If you ever plan to visit Sri Lanka again or if you have any friends or family who are considering a trip, please don't hesitate to reach out to us. Once again, we appreciate your feedback and for choosing Global Island. We hope to have the opportunity to welcome you back to Sri Lanka in the future! Best regards, Global Island Team