Best hotel in Hanoi! From the convenient location, the decor, cleanliness, comfort, value, and service, the Shining Central provided above and beyond the perfect stay. I was a solo traveler. Upon arrival you are personally greeted by all the staff and offer the most delicious welcome tea and dried fruits. The room was eclectically quaint like a studio, clean, decent view, and had everything I needed to exist comfortably. Food, markets, street performances, coffee shops, nail saloon, and massages all within 1-5 minutes walk in any direction. Very easy to get a Grab or taxi. The spa is connected to the building and reminds me of a favorite spa in Napa, CA, USA. Warm, peaceful and the 90 minute massage was so good I went back the next day for another! The best part about the hotel is the service. Actually, its Thien. She left me wanting for nothing. Everything, and I mean everything, I asked for Thien provided timely and easy options to achieve my requests. I wanted an Ao dai and she personally walked me two blocks to the best store. I wanted a private tour guide to take me to Ninh Binh and the Incense Village and she found me a driver and English speaking guide. I wanted to get my nails done and she walked me across the street to a great little shop. I wanted to buy the best coffee and tea and again, she paved the way. The asks and information was endless. Thien messaged me throughout each day to ensure all my wants and needs were met. It was like having a personal assistant. Even now that Im back home in the United States, Thien messaged me to make sure I made it home OK. She is a gem!! Thien provided opportunities and I gained life changing experiences at a reasonable price. I am forever grateful. Highly recommend this hotel!
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