Hilton Garden Inn Houston/Galleria Area, Houston

About Hilton Garden Inn Houston/Galleria Area

Hilton Garden Inn offers guests a luxurious and modern stay in the heart of Houston's Galleria area. The hotel features spacious rooms and suites, an outdoor pool, a fitness centre, and a fine dining restaurant. Guests are just a short walk from the Galleria Mall and nearby attractions.

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Location & Nearby Places

The Galleria/Uptown (9.7 Km from city center)

3201 Sage Road

15 Nearby Attractions

Gerald D. Hines Waterwall Park

0.5 km

Ocean life aquarium

1.4 km

Burnett Bayland Park

2.5 km

Cloister Garden

3.0 km

Houston Congregation Reform

3.0 km

Infinity Fish LLC

3.1 km

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All Facilities for Hilton Garden Inn Houston/Galleria Area

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Vending machine (drinks), Room service, Restaurant, Bar.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk.
General	Private parking, Pets allowed, Parking on site, Parking.
Physical distancing	Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
Pool and wellness	Hot tub/Jacuzzi, Swimming pool, Outdoor pool, Swimming Pool, Fitness centre.
Transport	Parking garage.
Outdoor & View	Terrace.

Guest Ratings For This Property

8.4

Based on 1832 Reviews

100% verified reviews

Comfort

8.8

Cleanliness

8.8

Value For Money

8.4

Facilities

8.6

Guest Reviews

Eric

review category business travellers

4.0

Disappointing

Uncomfortable Anniversary.

The location.

Bed and pillows were not comfortable.

Published on 04 Jan 2024

Linda

young couple

10.0

Exceptional

This is a comfortable place in a good location.

Clean, nice rooms, good location.

N/A

Published on 02 Jan 2024

Kimberly

group

10.0

Exceptional

I would stay again

Breakfast buffet was good

Published on 01 Jan 2024

Sohail

group

10.0

Exceptional

comfortable, clean and great staff

Published on 01 Jan 2024

Michelle

solo traveller

7.0

Good

Good for the price

The room was clean and included everything I needed to be comfortable.

Staff member was not very personable

Published on 01 Jan 2024

Watson

family with young children

10.0

Exceptional

We enjoyed staying at the Hilton Garden very much and will stay there again.

The Front Desk/Reception people were very nice and friendly.

Published on 30 Dec 2023

Jalene

family with young children

10.0

Exceptional

Very clean

Published on 27 Dec 2023

Jun

family with young children

4.0

Disappointing

Clean, good location but staff attitude & service overall lacking

The hotel was clean and in a good location - able to get to multiple areas around Houston within pretty short drive

The staff looked uninterested in their jobs or their guests. We requested a rollaway bed the first day, and the feeling that we got was that they were uninterested in help, didn't really communicate why we didn't get one. The second day we requested again and got someone to explain to that our room was too small and a rollaway bed would have been a fire hazard, which was fair enough, but something that could have been communicated the first day. The room was clean but bare - just enough to stay in, didn't have enough towels and didn't have toiletries. Overall vibe we got was the hotel was for staying but only that - not for comfort or service or otherwise.

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Published on 26 Dec 2023