AC Hotel by Marriott San Jose Downtown, San Jose

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Location & Nearby Places

Downtown San Jose (8.2 Km from city center)

350 West Santa Clara Street

9 Nearby Attractions

National Centre of Art and Culture

0.5 km

Children's Museum

0.8 km

Spirogyra Butterfly Garden

4855.9 km

Parque ZoolÑgico SimÑn BolÕvar

4855.9 km

Metropolitan Cathedral

4856.0 km

Gold Museum

4856.1 km

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All Facilities for AC Hotel by Marriott San Jose Downtown

Category	Facilities
Business facilities	Meeting/banquet facilities, Business centre.
Activities	Table tennis.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Soundproof rooms, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Auditory guidance, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Accessibility	Toilet with grab rails.
Room Amenities	Infinity pool, Heated pool, Air conditioning, Heating.
Food & Drink	Snack bar, Outdoor furniture, Restaurant, Bar, Coffee house on site.
Safety & security	Smoke alarms, CCTV outside property, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Laundry.
Services & Extras	Key access, Key card access.
Common areas	Outdoor fireplace, Shared lounge/TV area.
Food & drink safety	Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services	ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
General	Pets allowed, Parking, WiFi available in all areas.
Physical distancing	Cashless payment available, Contactless check-in/check-out.
Pool and wellness	Outdoor pool (all year), Swimming pool, Salt-water pool, Outdoor pool, Swimming Pool, Fitness centre, Sun loungers or beach chairs, Fence around pool, Fitness.
Transport	Accessible parking, Electric vehicle charging station.
Shops	Minimarket on site.

Guest Ratings For This Property

8.4

Based on 285 Reviews

100% verified reviews

Comfort

9.0

Cleanliness

9.1

Value For Money

8.1

Facilities

8.8

Reviewers Mention About AC Hotel by Marriott San Jose Downtown

The AC Hotel by Marriott San Jose Downtown received mixed reviews from guests. Some appreciated the clean rooms and helpful staff, while others found the modern decor too cold and were disappointed b (Read More)y the lack of an in-house restaurant. A few guests experienced issues with the TV signal. The gym and parking were praised, but some wished for a larger fitness room. Many guests complimented the location, which was within walking distance of attractions and dining options. Overall, the hotel was considered nice and comfortable.

Guest Reviews

Melanie

young couple

9.0

Superb

Great location, comfy bed and roomy bathroom.

Clean, comfortable, roomy bathroom, very modern. Comfortable bed. Great location for seeing a Sharks game - within walking distance of SAP!

Small room, but good enough for sleeping. Pricey parking, pricey breakfast (didnt bother to eat there.

Published on 04 Jan 2024

Alan

young couple

7.0

Good

ok for location we enjoyed the stay

location

food and restaurant

Published on 30 Dec 2023

Mel

group

9.0

Superb

I loved the 2 King bed option

Published on 01 Dec 2023

Tami

young couple

9.0

Superb

Relaxing, fun.

How close it was to the Shark Tank (SAP center). It was clean, simple and classy.

The parking and unloading was a bit stressful but Manageable.

Published on 21 Nov 2023

Vivian

family with young children

8.0

Very good

Everything except the mattress. It was too hard and uncomfortable

Mattress was too hard

Published on 21 Nov 2023

Michael

family with young children

6.0

Pleasant

Grest location for SAP but nothing else to recommend it.

The location.

No WiFI. No compensation for no Wi-Fi. Expensive parking. Very poor breakfast and very expensive for basically nothing.

Published on 16 Oct 2023

Stephen

young couple

6.0

Pleasant

Over OK but not comfortable for the price.

Overall nice, newer hotel. Beds were horribly uncomfortable. Worst nights sleep in a long time.

Beds felt like sleeping on a slab of concrete.

Published on 07 Sep 2023

Cynthia

young couple

10.0

Exceptional

Clean and their breakfast was good.

The bathroom has no door to close the shower completely and water splashes out. They need to add a vent in the shower as well.

Published on 23 Aug 2023

Anonymous

young couple

8.0

Very good

The parking garage is super dumb everything else is A1

Published on 06 Aug 2023

Mani

family with young children

10.0

Exceptional

Great stay!

The room we had was great! Located on the second floor, around the corner from the ice/water station and elevator, the room was large, spacious, with two king size beds, full size bathroom, and good view of the the city. Equipped with tea and coffee, ironing board, hair dryer and complementary waters and fridge, it was beyond our expectation. More importantly, it was clean, well maintained, and quiet. With three adults, who were busy with wedding preparations, the room was great! Wish we had more time to enjoy the facility and San Jose!

Nothing to dislike about the facility. The parking fee at $35/day is pretty steep.

Published on 24 Jul 2023