Hyatt House San Jose Airport, San Jose | Photos, Reviews & Deals @Holidify

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bar

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Location & Nearby Places

Japantown (12.7 Km from city center)

2105 N 1st St

9 Nearby Attractions

National Centre of Art and Culture

5.5 km

Children's Museum

5.8 km

Spirogyra Butterfly Garden

4859.9 km

Parque ZoolÑgico SimÑn BolÕvar

4859.9 km

Metropolitan Cathedral

4860.0 km

Gold Museum

4860.2 km

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All Facilities for Hyatt House San Jose Airport

Category	Facilities
Activities	Happy hour.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests.
Room Amenities	Air conditioning, Heating.
Food & Drink	Wine/champagne, Special diet menus (on request), Snack bar, Vending machine (snacks), Outdoor furniture, BBQ facilities, Vending machine (drinks), Restaurant, Bar, Grocery deliveries.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Daily housekeeping, Laundry.
Services & Extras	Key access, Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Outdoor fireplace, Shared lounge/TV area.
Reception services	ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Pets allowed, Parking on site, Parking, WiFi available in all areas.
Transport	Shuttle service, Airport shuttle, Accessible parking, Street parking, Shuttle service (free), Airport shuttle (free).
Pool and wellness	Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Sun loungers or beach chairs, Fitness.
Shops	Minimarket on site.

Guest Ratings For This Property

8.4

Based on 313 Reviews

100% verified reviews

Comfort

9.0

Cleanliness

8.9

Value For Money

8.4

Facilities

8.7

Reviewers Mention About Hyatt House San Jose Airport

The Hyatt House San Jose Airport is praised for its cleanliness, convenience, and comfortable beds. The breakfast is good with many options, although one reviewer found the omelet lady to be rude. Th (Read More)e rooms are described as clean and comfortable, with a walk-in shower and hot water. The breakfast includes fresh fruit, juices, potatoes, eggs, ham, and waffles. The staff at the front desk are friendly and helpful. Some reviewers mention a shuttle service to the airport. One reviewer specifically praises Darren for his excellent service at the bar. The only complaint is the small television and daily parking fees.

Guest Reviews

Brian

young couple

7.0

Good

Breakfast was cold

Published on 26 Dec 2023

Keith

review category business travellers

10.0

Exceptional

Clean, large rooms, free shuttle to the airport, friendly staff.

Free airport shuttle is extremely appreciated; simple to book via front desk. Super friendly staff. Beautiful huge modern room with kitchen, living room, giant bathroom, and comfortable bedroom. Super clean.

Unfortunately the cook called in sick, so no food available at the bar that night. Luckily, Denny's is mere steps away for a quick bite.

Published on 27 Nov 2023

Maritza

young couple

9.0

Superb

Overall a good experience staying here, a comfortable hotel with excellent price.

I felt like staying at the Hyatt was very good value. It was a nice hotel and I felt very safe. The specific room that I got had a bed, living room, and kitchen and it was such a nice layout and visibly appealing. Everything was very clean. No loud noises at night although in the early morning you could hear the light rail and some planes since its near the airport.

It was my first time at the hotel and after checking in I asked the front desk person in what direction to go in to reach my room. He responded that he couldnt say because other people were around? I found that weird but considerate I guess? I told him I dont mind that other people were around. He told me to use the elevator and so I asked where the elevator was since it was my first time there to which he annoyingly pointed in the direction of the elevator. That kind of made my first interaction/arrival to the hotel sour. My only complaint about the room was that the bathroom sliding door was extremely hard to open. I had to call my boyfriend to come and open it for me so we no longer used it for the rest of the night. I could see this being a problem if you plan on sharing a room with other people that are not family or significant others.

(Read More)

Published on 28 Oct 2023

Phil

solo traveller

8.0

Very good

Front desk staff not friendly, seemed disinterested. Room phone didnt work. Housekeeping staff didnt speak English.

Published on 19 Oct 2023

Jan

solo traveller

10.0

Exceptional

Great stay!

Location is perfect, it's wonderful the property offers a complimentary shuttle to/from the airport. Great breakfast. Staff is terrific!

Nothing.

Published on 17 Oct 2023

Gina

young couple

7.0

Good

Got bumped to a smaller room which was disappointing. Other than that, everything else was nice.

The room and facilities were very clean. The breakfast bar had great selections (eggs, oatmeal, bacon, sausage, waffles, fresh fruit, etc.). Loved that free coffee was available all day instead of only in the morning.

I specifically booked a King suite for the larger size of the living area so that my husband and I could both work from the hotel room during our stay. When we arrived at the hotel, we were told that our room was given away and that we were "upgraded" to a double Queen suite instead. Sure, the room had an extra bed (which we didn't need), but the living area was much smaller, so I'm not sure why "upgraded" was the term they used. It felt misleading to me, and the smaller space didn't accommodate us well for working. As Jerry Seinfeld said, what's the point of making a reservation if they didn't hold the reservation? This was disappointing, especially because I expected more from the Hyatt brand. We still had to pay the nightly rate for the King suite, though I'm guessing the hotel couldn't change that since we booked through Booking.com and not directly on the Hyatt website.

(Read More)

Published on 17 Oct 2023

Ricky

review category business travellers

8.0

Very good

The staff were very friendly and helpful and always greeted you with a smile. Veronica was amazing and helped me sort out a complex query. Thank you Veronica.

The cleaning is every third day and being on a business trip, It would have been nice to come-back to a fresh room daily. Compared to other parts of the world, this is standard bare minimum.

Published on 16 Oct 2023

Gustaf

review category business travellers

10.0

Exceptional

A quality stay at an affordable price. I've stayed twice in two years and will return.

The custom omelettes for breakfast are a treat and the staff extremely friendly. Just don't be fooled by the close to identical Decaf coffee dispenser! The airport shuttle was on time and driver very friendly.

Try booking a room farther away from the main road. The ringing from the train can be quite loud in the rooms closest to it. No issue if you use ear plugs while you sleep.

Published on 13 Oct 2023