Best Western Lanai Garden Inn & Suites, San Jose

This property has been featured in "41 Best Hotels In San Jose ".

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Top Facilities

parking

wifi

pool

food

bar

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King Room - Non-Smoking

Max 2 Adults

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The double room features air conditioning, a coffee machine, as well as a private bathroom boasting a bath and a hairdryer. This double room has a carpeted floor, heating and a TV with cable channels. The unit has 1 bed.

Queen Room with Two Queen Beds - Disability Access

Max 4 Adults

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The quadruple room provides air conditioning, a coffee machine, as well as a private bathroom featuring a bath and a hairdryer. This quadruple room features a carpeted floor, heating and a TV with cable channels. The unit offers 2 beds.

Queen Room with Two Queen Beds - Non-Smoking

Max 4 Adults

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The quadruple room offers air conditioning, a coffee machine, as well as a private bathroom boasting a bath and a hairdryer. This quadruple room has a carpeted floor, heating and a TV with cable channels. The unit has 2 beds.

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All Facilities for Best Western Lanai Garden Inn & Suites

Category	Facilities
Business facilities	Fax/photocopying, Business centre.
Others	bar, pool, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Visual aids: Braille, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
Accessibility	Shower chair, Upper floors accessible by elevator, Toilet with grab rails, Roll-in shower, Entire unit located on ground floor, Accessible by lift, Walk-in shower, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Spa bath, Free toiletries, Toilet paper, Hairdryer, Bath, Shower, Toilet.
Room Amenities	Sofa, Sofa bed, Air conditioning, Wardrobe or closet, Desk, Carpeted, Iron, Safety deposit box, Trash cans, Hot tub, Non-feather pillow, Ironing facilities, Heating.
Food & Drink	Refrigerator, Microwave, Vending machine (drinks), Vending machine (snacks), Coffee machine, Outdoor furniture, Tea/Coffee maker.
Safety & security	Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Cleaning services	Daily housekeeping.
Services & Extras	Towels, Key card access, Linen, Alarm clock, Key access.
Media & Technology	Cable channels, TV, Satellite channels, Telephone.
Common areas	Sun terrace, Garden, Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	24-hour front desk, Express check-in/check-out, Luggage storage.
Physical distancing	Cashless payment available, Mobile app for room service, Physical distancing rules followed.
Pool and wellness	Sun umbrellas.

Location & Nearby Places

Downtown San Jose (3.0 Km from city center)

1575 Tully Road

9 Nearby Attractions

Children's Museum

5.6 km

National Centre of Art and Culture

5.6 km

Spirogyra Butterfly Garden

4850.1 km

Parque ZoolÑgico SimÑn BolÕvar

4850.1 km

Metropolitan Cathedral

4850.2 km

Gold Museum

4850.3 km

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About This Property

Situated east of downtown San Jose, Best Western Lanai Garden Inn & Suites is 10 minutes from Spartan Stadium and Tech Museum of Innovation. It features an outdoor pool, business center and rooms with free WiFi.

Guest Ratings For This Property

7.8

Based on 182 Reviews

100% verified reviews

Comfort

8.1

Cleanliness

8.2

Value For Money

7.6

Facilities

7.9

Guest Reviews

Esquivel

young couple

4.0

Disappointing

I would not go back

I went for breakfast at 8:30 and mostly everything was gone and the staff didn't want to put more out

The water took to long to get hot

Published on 03 Jan 2024

Fritz

solo traveller

5.0

Passable

Good value

Close to my destination

High crime area

Published on 09 Dec 2023

Christopher

family with young children

4.0

Disappointing

Good for a stop over not for a long stay. I left early and drove 4 hours home to sleep in my own bed.

Outside looked good. Lobby looked good. Tv and channels were good.

Fridge was turned off and full of water with white mold floating in the freezer water. Could not use it. Contacted the staff that rapidly came and turned it back on and wiped it out, but it still didnt get very cold. The microwave was from the 1980s microwave sounded like it was going to blow up so we decided not to use it. Looks like something from Back To The Future. Bathroom was somewhat clean counter tops looks like they needed some better cleaning. Poorly thought out electrical on night stand drilled a power block in the center of the night stand hard to put anything on the night stand especially if you are a cpap user like me. I needed a nightstand to put it on. Refund of some of my stay would be nice or at least credit for a stay at best western for a future stay. The quality did not meet my best western standards.

(Read More)

Published on 30 Nov 2023

Mara

family with young children

10.0

Exceptional

The room

Keep breakfast at least until 11am

Published on 12 Oct 2023

Mary

young couple

5.0

Passable

Stayed there because it was close to the fairgrounds but no atm no bottled water.... On the premises, would not stay again. Would go down the street and pay a little bit more money for more services and better accommodation for a best western.

Published on 12 Oct 2023

Tonov

young couple

7.0

Good

good for transit stay

Nice team at Reception and Breakfast area Comfortable bed Large room Tea/coffee making facilities in the room Fridge and microwave in the room Parking space available

Common facilities need more cleaning Basic breakfast No safe in the room No curtain in the room (only louver windows) Small breakfast area Very expensive for a budget hotel

Published on 08 Sep 2023

Felipe

family with young children

10.0

Exceptional

Room was clean, and smell good

Published on 29 Aug 2023

Larry

young couple

1.0

Bad

I want my money back

There were ants in the bathroom & the tv didnt work

Published on 10 Aug 2023

Tyren

young couple

4.0

Disappointing

Dirty

Published on 06 Aug 2023

Manieee

young couple

3.0

Poor

It was not what I expected horrible

Spa tub

The staff is disrespectful and invading my privacy and I felt uncomfortable

Published on 23 Jun 2023

Best Western Lanai Garden Inn & Suites is featured in

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Best Western Lanai Garden Inn & Suites

Top Facilities

Check Room Options And Availability

All Facilities for Best Western Lanai Garden Inn & Suites

Location & Nearby Places

About This Property

Guest Ratings For This Property

Guest Reviews

Esquivel

Disappointing

I would not go back

Fritz

Passable

Good value

Christopher

Disappointing

Good for a stop over not for a long stay. I left early and drove 4 hours home to sleep in my own bed.

Mara

Exceptional

Exceptional

Mary

Passable

Passable

Tonov

Good

good for transit stay

Felipe

Exceptional

Exceptional

Larry

Bad

I want my money back

Tyren

Disappointing

Disappointing

Manieee

Poor

It was not what I expected horrible

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