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Sheraton Suites Wilmington Downtown

Ranked 5 out of 12 best hotels in wilmington

8.5
(355 reviews)

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Suite, 1 King, Sofa bed

  • Max 4 Adults
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    The spacious suite features 1 separate bedroom and 1 bathroom with a hairdryer. The suite provides air conditioning. The unit offers 2 beds.

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    Suite, 2 Double, Sofa bed

  • Max 4 Adults
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    The spacious suite has 1 separate bedroom and 1 bathroom with a hairdryer. The suite offers air conditioning. The unit has 3 beds.

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    Club level, Suite, 1 King, Sofa bed, High floor

  • Max 4 Adults
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    The spacious suite features 1 bedroom and 1 bathroom with a hairdryer. The suite provides air conditioning. The unit offers 2 beds.

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    Club level, Suite, 2 Double, Sofa bed, High floor

  • Max 4 Adults
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    The spacious family room features air conditioning, as well as a private bathroom boasting a hairdryer. The unit has 3 beds.

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    Queen Suite with Sofa Bed and City View

  • Max 2 Adults
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    This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a hairdryer. The unit has 4 beds.

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    King Suite with Sofa Bed and City View

  • Max 2 Adults
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    The spacious suite features 1 separate bedroom and 1 bathroom with a hairdryer. The unit offers 2 beds.

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    King Suite with Sofa Bed and Roll-in Shower - Mobility Accessible

  • Max 2 Adults
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    The spacious suite has 1 separate bedroom and 1 bathroom with a hairdryer. The unit has 2 beds.

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    All Facilities for Sheraton Suites Wilmington Downtown

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Lift, Allergy-free room, Family rooms, Pet bowls, Facilities for disabled guests, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
    Accessibility Entire unit wheelchair accessible.
    Bathroom Private bathroom, Hairdryer.
    Room Amenities Air conditioning, Safety deposit box, Heating.
    Food & Drink Fruits, Kid-friendly buffet, Wine/champagne, Snack bar, Kid meals, Restaurant, Bar, Coffee house on site, Grocery deliveries.
    Safety & security Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
    Services Internet services, WiFi, Free WiFi.
    Cleaning services Dry cleaning, Trouser press, Laundry.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
    Reception services ATM/cash machine on site, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Invoice provided.
    General Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
    Physical distancing Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
    Pool and wellness Fitness centre.
    Transport Parking garage.

    Guest Ratings For This Property

    8.5
    Based on 355 Reviews
    100% verified reviews

    Comfort

    8.96

    Cleanliness

    8.95

    Value For Money

    8.07

    Facilities

    8.67

    Reviewers Mention About Sheraton Suites Wilmington Downtown

    The Sheraton Suites Wilmington Downtown received positive reviews regarding the cleanliness and quality of its rooms, as well as the quiet atmosphere. Guests appreciated the hotel's convenient locati (Read More)on, with a short walking distance to various dining options. The food from America's Best was especially enjoyed. While one reviewer mentioned not staying recently, they expressed satisfaction with their past stay and praised the wedding coordinator, Christine Perry, who is helping plan their daughter's upcoming wedding at the hotel.

    Guest Reviews

    Anwer
    review category business travellers
    1.0
    Bad
    Breakfast was horrible
    Location was ok
    The staff was rude and couldn't find my booking so I had to book again and pay for it twice

    Published on 21 Dec 2023

    Michael
    family with young children
    10.0
    Exceptional
    Exceptional
    The room was very comfy and pretty
    Nothing

    Published on 18 Dec 2023

    Thomas
    young couple
    10.0
    Exceptional
    Wonderful accomodation/room.
    Na
    Pet fee exorbitant

    Published on 03 Dec 2023

    Karyn
    young couple
    5.0
    Passable
    The rooms were spacious and well stocked but the elevator issue left a bad taste.
    The elevators were broken and guests were hugely inconvenienced by having to find the service elevator which was only accessible by climbing the stairs to the 2nd floor. It was a hazard and complete debacle.

    Published on 02 Dec 2023

    Solomon
    young couple
    10.0
    Exceptional
    Exceptional
    The space was good
    I really can't say anything negative except the parking is very tight in their parking garage

    Published on 21 Nov 2023

    Jrme
    family with young children
    8.0
    Very good
    Very good
    Parking fee is expensive

    Published on 20 Nov 2023

    Kelly
    family with young children
    4.0
    Disappointing
    Disappointing
    Location. Clean
    Rude front desk staff on 1st day

    Published on 17 Nov 2023

    Elva
    solo traveller
    5.0
    Passable
    Passable
    Breakfast was disappointing. But the worst feature of this hotel is the parking. The garage situation is a nightmare. Could never stay at this hotel again. The fire alarm on Saturday morning only added to the misery in that elevator service was quirky for the rest of the dayl

    Published on 16 Nov 2023

    Debra
    family with young children
    5.0
    Passable
    Scary encounter .
    Excellent room, clean modern, hot water!
    The staff that night allowed a previous customer to come to our room looking for items she left. The woman came into the room and looked on counter of the kitchenette for her missing jewelry. We told her to go speak to the staff At the desk. Minutes later, staff called the room to verify when we checked in. This was frightening and we were made to feel like liars and criminals. I spoke to the desk about this situation at check out. The situation was resolved. In my opinion, staff should have called to ask about the jewelry 1st and not send this woman to our room. More training on hotel policy should be done.

    Published on 30 Oct 2023

    Michael
    solo traveller
    10.0
    Exceptional
    Exceptional
    Check in staff helpful . Close to restaurants and the highway room spacious and clean
    Room on the cool side

    Published on 24 Oct 2023

    Sheraton Suites Wilmington Downtown is featured in

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