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Hotel

Omni Austin Hotel Downtown

Downtown Austin (1 kms from Congress Avenue Bridge (Bat Bridge))

Ranked 43 out of 49 best hotels in austin

8.1
(541 reviews)

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All Facilities for Omni Austin Hotel Downtown

Category Facilities
Activities Happy hour.
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Pet basket, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Pet bowls, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Room Amenities Air conditioning, Safety deposit box, Heating.
Food & Drink Fruits, Wine/champagne, Breakfast in the room, Outdoor furniture, Room service, Restaurant, Bar, Coffee house on site.
Safety & security Security alarm, 24-hour security, Smoke alarms, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi.
Cleaning services Dry cleaning, Trouser press, Ironing service, Daily housekeeping, Laundry.
Services & Extras Key access, Key card access.
Common areas Sun terrace.
Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
Reception services Valet parking, ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk.
General Private parking, Paid WiFi, Pets allowed, Parking on site, Parking.
Physical distancing Cashless payment available.
Pool and wellness Outdoor pool (all year), Swimming pool, Outdoor pool, Pool bar, Swimming Pool, Fitness centre, Sun loungers or beach chairs, Outdoor pool (seasonal), Fitness.
Transport Accessible parking, Parking garage.
Outdoor & View Terrace.

Guest Ratings For This Property

8.1
Based on 541 Reviews
100% verified reviews

Comfort

8.8

Cleanliness

8.8

Value For Money

7.6

Facilities

8.2

Reviewers Mention About Omni Austin Hotel Downtown

The Omni Austin Hotel Downtown received positive reviews for its stunning lobby, attentive staff, and exceptional service. Guests praised the hotel's amenities, including the "Nest" branded toiletrie (Read More)s and the inviting pool area. The restaurant was also highly recommended for its impressive menu selection, outstanding food quality, and elegant ambiance. The hotel's convenient location in the heart of Austin was praised for its proximity to restaurants, cafes, and entertainment venues. The hotel staff, particularly the valet service, received high praise for their helpfulness and professionalism. Overall, the Omni Austin Hotel Downtown provided a memorable and delightful experience for its guests.

Guest Reviews

Fnesn
young couple
4.0
Disappointing
Disappointing
Good view and great location
Wasnt clean when we got there , and the stay out signs dont matter

Published on 02 Jan 2024

Dean
young couple
10.0
Exceptional
great
all good
nothing

Published on 18 Dec 2023

David
young couple
10.0
Exceptional
Exceptional
The room was super huge.One of the main things I loved was the bed becasue it was so comfortable. The people were extremely nice and helpful with any questions por concerns that I had. i would defeneitly stay again.
The only thing that i could say that I disliked about the hotel is how high the valet rate is. You already pay alot for the room anf then you have to pay extra for valet. Plus at other Omni's that I have satyed at before they give you a free drink per night or something like that.

Published on 14 Dec 2023

Suhair
review category business travellers
3.0
Poor
No good
The furniture was too old no light enough the room was not clean as expected we move one pice of furniture and found died insects below We paid to have the modern rooms but they gave us the old ones which were too bad
The room , the electric not working on all pluges

Published on 10 Dec 2023

John
young couple
10.0
Exceptional
Very relaxing and enjoyable.
Very clean staff excellent convenient quiet. I am in Facility Management and couldnt help but notice the restrooms in the common areas were immaculate.
Nothing

Published on 02 Dec 2023

Jan
review category business travellers
9.0
Superb
Superb
I thought the menu at the restaurant was really good, nothing over the top good food for great value and everyone in the restaurant was very nice and attentive. Front desk staff super and valet!
The maid service lacked in replacing the kleenex that clearly was empty and box was set in front of them and why would they not replace the little lotion? Why would they not take the dirty glasses from the room? Little things go along way. Toilet paper is never great kleenex. The bums on the street were concerning but at least they hosed down the walkway.

Published on 01 Dec 2023

Tr
review category business travellers
9.0
Superb
Superb
Check in staff was awesome
Room old and worn out but was clean. Bed was great

Published on 19 Nov 2023

Justin
review category business travellers
8.0
Very good
Very good
Location great, right near 6th Street. Pool was cool. Room was comfortable
6th floor smelt of smoke and ice machine was too loud. Made hotel aware and they dealt with it

Published on 16 Nov 2023

Patrick
review category business travellers
4.0
Disappointing
Meh.
Mickale at the front desk was great. Gym was undergoing renovations, and they put a crap gym in the actual business center. Without Mickale helping I would not have been able to get work done.
Tremendously overpriced and difficult to park. Few helpful accommodations onsite. The bar screwed up my cocktail order. Unimpressive, and terrible value.

Published on 07 Nov 2023

Andrew
family with young children
3.0
Poor
I caught the hotel trying to overcharge me.
Hotel sought to charge me twice for taxes paid with my initial booking two months the earlier.
See prior response.

Published on 06 Nov 2023

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