The Otis Hotel Austin, Autograph Collection, Austin

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All Facilities for The Otis Hotel Austin, Autograph Collection

Category	Facilities
Activities	Happy hour.
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Pet basket, Non-smoking rooms, Lift, Allergy-free room, Higher level toilet, Pet bowls, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Auditory guidance, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Accessibility	Toilet with grab rails, Emergency cord in bathroom.
Room Amenities	Air conditioning, Rooftop pool, Safety deposit box, Heating.
Food & Drink	Outdoor furniture, Room service, Restaurant, Bar.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Trouser press, Ironing service, Daily housekeeping, Laundry.
Services & Extras	Key access, Key card access.
Common areas	Outdoor fireplace, Sun terrace, Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services	ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk.
General	Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Physical distancing	Cashless payment available, Contactless check-in/check-out.
Pool and wellness	Outdoor pool (all year), Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Sun loungers or beach chairs.
Transport	Accessible parking, Electric vehicle charging station, Bicycle rental, Parking garage.
Outdoor & View	Terrace.
Shops	Minimarket on site.

Guest Ratings For This Property

8.9

Based on 226 Reviews

100% verified reviews

Comfort

9.4

Cleanliness

9.5

Value For Money

8.6

Facilities

9.3

Reviewers Mention About The Otis Hotel Austin, Autograph Collection

The Otis Hotel in Austin is praised for its great location and trendy lobby bar. The rooms may be small but are well-appointed, with a record player and record library available in the lobby. The roo (Read More)ftop bar/pool area is amazing, and the dinner at Acre 41 exceeds expectations. The staff, particularly Austin and Kate, provide exceptional service. However, some guests mention that the bed and pillows are not very comfortable. Overall, it is a beautiful hotel with friendly staff and great amenities.

Guest Reviews

Theresa

family with young children

9.0

Superb

The location was perfect and close to city attractions. Also, the staff was nice and very accommodating. Our room was very clean and the bed was heavenly.

The pillows could've been more comfortable, there wasn't a refrigerator in the room and the valet parking can add up pretty quickly.

Published on 03 Jan 2024

Stuart

young couple

4.0

Disappointing

Very dissapointing.

The room was quite comfortable.

You walk through the bathroom to get to your room. There is no fridge and no ice machines in the floors. We tried to call down for ice and no one answered. Eventually I called the hotel outside line and spoke with someone. We waited 30 minutes and no ice. I called again and eventually after More than an hour I got ice. At 8.30 in the morning housekeeping rapped on our door and asked if we were checking out. Nice.

Published on 19 Oct 2023

Kimmie

family with young children

7.0

Good

First time Biloxi

The staff was great all around. A beautiful hotel.

No refrigerator or microwave in the room. I had my 2 dogs with me so I was not able to go downstairs and sit at the bar and restaurant. The mattresses very too hard and very uncomfortable.

Published on 11 Oct 2023

with friends

1.0

Bad

Its a waste to pay $450 per night

Even when I asked for the toilet to be fixed, it was not done. After that, I complained and moved the room, but they did not say sorry and assigned me to a smaller and worse room.

Published on 10 Oct 2023

Melissa

with friends

9.0

Superb

Great!

Modern, clean, good service

Bathroom can be closed off from bedroom, but must walk through bathroom to get to hallway door. Toilet is private but shower is not if walking through bathroom to hallway

Published on 28 Sep 2023

Anonymous

young couple

10.0

Exceptional

Went to see Pearl Jam, fell in love with Austin and the Otis

It smelled wonderful, location was perfect, staff so helpful

Liked everything

Published on 23 Sep 2023

Carolyn

young couple

9.0

Superb

Good

Modern and clean

Carpets in the rooms and the bathroom facilities had not much privacy

Published on 13 Sep 2023

Tyler

family with young children

10.0

Exceptional

Absolutely Amazing! Would love to stay again when we come back out to Austin.

The property smelled clean. The restaurant food was delicious. Pool area was very clean. Beds were comfortable!

Published on 03 Sep 2023

Mai

family with young children

3.0

Poor

poor

the location

staff attitude

Published on 10 Aug 2023

Belinda

family with young children

7.0

Good

Hip hotel near UT Austin

Close to UT Austin campus. Nice gym.

Odd layout of room where you enter through bathroom instead of hallway. Made it inconvenient to leave or enter room if someone was using bathroom. No room service after 11pm.

Published on 05 Aug 2023