Canopy By Hilton Austin Downtown, Austin

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All Facilities for Canopy By Hilton Austin Downtown

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Billiards.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Pet basket, Non-smoking rooms, Lift, Designated smoking area, Pet bowls, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Room Amenities	Air conditioning, Rooftop pool, Safety deposit box, Heating.
Food & Drink	Outdoor furniture, Room service, Restaurant, Bar, Coffee house on site.
Safety & security	24-hour security, Smoke alarms, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Ironing service, Daily housekeeping, Laundry.
Services & Extras	Key card access, Lockers.
Food & drink safety	Delivered food is securely covered, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Outdoor fireplace, Sun terrace, Shared lounge/TV area, Garden.
Reception services	Valet parking, Express check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Mobile app for room service, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Pool and wellness	Outdoor pool (all year), Swimming pool, Outdoor pool, Pool bar, Swimming Pool, Fitness centre, Fitness/spa locker rooms, Pool with view, Sun loungers or beach chairs, Fitness.
Transport	Accessible parking, Electric vehicle charging station, Bicycle rental, Parking garage.
Outdoor & View	Terrace.

Guest Ratings For This Property

8.7

Based on 456 Reviews

100% verified reviews

Comfort

9.3

Cleanliness

9.4

Value For Money

8.4

Facilities

9.2

Reviewers Mention About Canopy By Hilton Austin Downtown

The Canopy By Hilton Austin Downtown is highly praised for its wonderful atmosphere and top-notch service. Guests love the friendly and professional staff, as well as the complimentary amenities like (Read More) champagne, cookies, and hot chocolate. The hotel's boutique style and amenities, such as Nespresso coffee and a well-equipped gym, are highly appreciated. The location on 6th Street provides easy access to nearby activities, and guests enjoy using the hotel's bikes to explore the city. The hotel is also pet-friendly and has a great pool area and restaurant. Overall, guests highly recommend staying at this hidden gem in downtown Austin.

Guest Reviews

Jeanett

young couple

6.0

Pleasant

Ok for a short stay but not worth the money

Good location

Prices at the bar are a joke

Published on 29 Dec 2023

William

young couple

8.0

Very good

All things considered, would definetly go back

Breakfest was amazing, all the staff were extremely nice.

The street where the hotel is located gets REALLY crowded on the weekends, so it is a little loud. The events dont go until too late, but if you can, get a room facing the other side.

Published on 10 Dec 2023

Johnson

group

8.0

Very good

Great location.

Location is fantastic, along with the restaurant/bar. I also love the water stations on each floor, instead of using plastic bottles. And the person at front desk who checked us in was very friendly & helpful.

The person at the front desk upon checkout was the opposite, not helpful at all in a request we had to see if we left something in one of the rooms amongst our group. Also a bit disappointed the pool bar was not open on a Longhorn home game weekend.

Published on 09 Nov 2023

Anmol

young couple

10.0

Exceptional

Thank you, Fernando! 10/10 would recommend :)

Amazing experience staying at Canopy. Fernando went above and beyond to make sure we had a memorable anniversary trip in Austin. Great hospitality, great location, overall 10/10. We saw some reviews about the streets being very noisy and a lot of disturbance, but didn't encounter any issues during our stay.

Published on 02 Nov 2023

Faulkner

young couple

3.0

Poor

Amazing place but terrifying staff.

The property was in a great location for those who want to go to Acl. There is an Acl shuttle that picks up just a few blocks away

The staff. There was an issue with them receiving my payment from Booking.com. So they told me I had to pay right then and there after I had already been there a day. And when I wasnt able to do that, because I already paid through Booking.com, they proceeded to call the cops on me and lied to them, saying I tried to break into the building, which obviously wasnt true because a cop saw that I didnt do that and let me go with no issues. And when you also post a negative review on the Google dock delete it if they dont like it. But the reason for the attitude from the lady at the desk was because she was pregnant.

(Read More)

Published on 17 Oct 2023

Robert

young couple

8.0

Very good

It was fine staff was polite and professional.

The ambience the rooms were clean the amenities that were provided.

The noise from the bars/clubs.

Published on 09 Oct 2023

Tenisha

with friends

10.0

Exceptional

Lovely stay in Austin!

The hotel staff made this stay the most enjoyable experience! The attention to detail, the smiling faces, the desire to make my stay happy was all there! Thank you to the front desk staff, the bartenders, the food preparers... EVERYTHING WAS AMAZING! My first visit to Austin will be a memorable one because of you all! Thank you!!

I loved everything

Published on 24 Sep 2023