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Hotel Indigo - Memphis Downtown, an IHG Hotel

Downtown memphis (0 kms from Memphis Riverfront)

Ranked 14 out of 45 best hotels in memphis

7.6
(953 reviews)

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Top Facilities

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All Facilities for Hotel Indigo - Memphis Downtown, an IHG Hotel

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Visual aids: Braille, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Face masks for guests available.
Accessibility Toilet with grab rails.
Room Amenities Air conditioning, Heating.
Food & Drink Special diet menus (on request), Snack bar, Outdoor furniture.
Safety & security Security alarm, Smoke alarms, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Trouser press, Ironing service, Daily housekeeping.
Services & Extras Key card access.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas Shared lounge/TV area.
Reception services Luggage storage, 24-hour front desk.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Entertainment and family services Board games/puzzles.
Pool and wellness Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Sun loungers or beach chairs, Outdoor pool (seasonal), Fitness.
Transport Accessible parking, Parking garage.

Guest Ratings For This Property

7.6
Based on 953 Reviews
100% verified reviews

Comfort

8.2

Cleanliness

8.1

Value For Money

7.4

Facilities

7.8

Reviewers Mention About Hotel Indigo - Memphis Downtown, an IHG Hotel

The reviewer had a positive experience at Hotel Indigo - Memphis Downtown. They found the room clean and the staff friendly. The location was convenient, with nearby restaurants and convenience store (Read More)s, and they felt safe despite some abandoned buildings in the area. The pool was regularly cleaned, although not heavily used. The only issue was the closed restaurant when they wanted room service. Overall, they were pleased with their stay.

Guest Reviews

Tracey
young couple
9.0
Superb
It was close to many things and was clean and friendly!
Loved the showers!
TV remote didn't work, desk brought one up but it wouldn't turn TV on or off or control the volume, but it did change the channel.

Published on 03 Jan 2024

Rick
young couple
5.0
Passable
Enjoyable but the room didnt match the pictures on the website.
Staff was very helpful.
Some of the lights in the room didnt work.

Published on 01 Jan 2024

Daniel
young couple
1.0
Bad
Will not stay if they cant protect your vehicle
Shower and bed.
Hallways were cold. Heater was not consistent. CAR WAS BROKEN IN TO>

Published on 31 Dec 2023

Leeann
group
10.0
Exceptional
It is the perfect location so the price is with it
The location
Price

Published on 07 Dec 2023

Rachel
family with young children
8.0
Very good
It was comfortable and easy to navigate the town
Location was prime for event
Lack of available food options on site

Published on 04 Dec 2023

Michael
young couple
10.0
Exceptional
Exceptional
Perfect location, was in town for St Jude marathon weekend

Published on 03 Dec 2023

Anonymous
with friends
6.0
Pleasant
Pleasant but hotel needs updating
Proximity to events
Restaurant was closed Appeared dated

Published on 17 Nov 2023

Barry
young couple
6.0
Pleasant
I would stay again if I had a better choice.
Good location
Old and worn out.

Published on 13 Nov 2023

Kesia
young couple
8.0
Very good
Enjoyed my stay.
The over all atmosphere
Rooms needed cleaning a little more, bathroom corners etc. Especially when no one has stayed in the room over a period of time.

Published on 06 Nov 2023

Ata
young couple
1.0
Bad
I will never stay at an Indigo hotel again!!!
The location was the only good thing about this hotel.
The whole experience staying at the hotel.

Published on 06 Nov 2023

Hotel Indigo - Memphis Downtown, an IHG Hotel is featured in

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