Holiday Inn Express & Suites - San Jose Airport, an IHG Hotel, San Jose

Top Facilities

parking

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Location & Nearby Places

Japantown (12.7 Km from city center)

2080 N. 1st Street

9 Nearby Attractions

National Centre of Art and Culture

5.6 km

Children's Museum

5.9 km

Spirogyra Butterfly Garden

4860.0 km

Parque ZoolÑgico SimÑn BolÕvar

4860.0 km

Metropolitan Cathedral

4860.1 km

Gold Museum

4860.2 km

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All Facilities for Holiday Inn Express & Suites - San Jose Airport, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Accessibility	Toilet with grab rails, Emergency cord in bathroom.
Room Amenities	Heated pool, Air conditioning, Safety deposit box.
Food & Drink	Snack bar, Room service.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Key access, Key card access, Lockers.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	24-hour front desk, Invoice provided.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Private parking, Parking on site, Parking.
Transport	Shuttle service, Airport shuttle, Accessible parking, Airport pick up, Shuttle service (free), Airport shuttle (free), Airport drop off.
Pool and wellness	Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Sun loungers or beach chairs, Indoor pool (all year).

Guest Ratings For This Property

8.3

Based on 708 Reviews

100% verified reviews

Comfort

8.7

Cleanliness

8.8

Value For Money

8.3

Facilities

8.6

Reviewers Mention About Holiday Inn Express & Suites - San Jose Airport, an IHG Hotel

The staff at Holiday Inn Express & Suites - San Jose Airport were praised for their professionalism, entertainment, and informative nature. Guests appreciated the kind and friendly humor displayed by (Read More) the staff. However, some guests expressed disappointment with the warm water in the hotel, as it never reached a hot temperature.

Guest Reviews

Christian

review category business travellers

9.0

Superb

Staff was very helpful from the start to finish

Nothing

Published on 04 Jan 2024

Laith

young couple

9.0

Superb

Staff, service, price, and location

Published on 01 Jan 2024

Quint

review category business travellers

10.0

Exceptional

Great except for the breakfast

Very clean. Excellent mattress and pillows. The staff were very friendly and helpful. Nice bathing products. Property was clean and well maintained.

Breakfast was really lacking in quality. The pictures on the website are not what you get. Over cooked scrambled eggs, under cooked sausage. The orange juice tasted like it was made from powder.

Published on 26 Dec 2023

Gonzalez81

family with young children

9.0

Superb

Everything was nice and smooth from the beginning...starting at the front desk. Very professional and nice front desk service and attentive too. All throughout the hotel was nice and clean. The room was also very clean and the bed was super comfortable. We honestly chose this hotel because it had free parking and breakfast included. But it was way beyond that. This place is a great stay :)

Honestly we didn't dislike anything. Or just maybe that our stay was too short ;(

Published on 22 Dec 2023

Jerry

family with young children

7.0

Good

Nice staff

Broken elevator

Published on 12 Dec 2023

Sukriti

group

10.0

Exceptional

Amazing stay, definitely recommended

Awesome service, polite staff, total value for money.

Breakfast didnt have a lot of vegetarian options

Published on 08 Dec 2023

Carlos

solo traveller

8.0

Very good

It was great, Id stay in this hotel again!

The layout and how friendly the employees were!

The room I stayed in had the balcony back door lock broken. It was difficult to lock the door.

Published on 08 Dec 2023

Stephanie

young couple

10.0

Exceptional

Very clean and staff friendly, great amenities. Overall pleasant stay.

Location

Parking

Published on 05 Dec 2023

Anonymous

solo traveller

8.0

Very good

Relaxing

Convenience, comfort, clean

N/a

Published on 04 Dec 2023

Jayme

family with young children

7.0

Good

It was good, but somethings could be done better

It was clean inside and out. Smelled clean

The breakfast was terrible. I have always stayed at Holiday Inns and this was by far the worse for breakfast. Also the elevators skipped floors when you were in them, and the permits are almost 2 years expired.

Published on 04 Dec 2023