Hilton Garden Inn Cleveland Downtown, Cleveland

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All Facilities for Hilton Garden Inn Cleveland Downtown

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Hand sanitizer in guest accommodation and key areas, First aid kit available.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Wine/champagne, Kid meals, Restaurant, Bar.
Safety & security	Smoke alarms, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Ironing service, Laundry.
Services & Extras	Key card access.
Common areas	Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services	ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
General	Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Physical distancing	Cashless payment available, Contactless check-in/check-out.
Pool and wellness	Hot tub/Jacuzzi, Swimming pool, Salt-water pool, Swimming Pool, Fitness centre, Indoor pool, Sun loungers or beach chairs, Indoor pool (all year).
Transport	Accessible parking.
Shops	Minimarket on site.

Guest Ratings For This Property

7.2

Based on 558 Reviews

100% verified reviews

Comfort

7.8

Cleanliness

7.8

Value For Money

6.9

Facilities

7.6

Reviewers Mention About Hilton Garden Inn Cleveland Downtown

The Hilton Garden Inn Cleveland Downtown received mixed reviews. One guest complained about a bright thermostat in the room that affected their sleep. However, the hotel's location near the Rocket Mo (Read More)rtgage Fieldhouse and restaurants was praised by another guest. A family of five had a pleasant stay, with a spacious suite, friendly staff, and clean amenities, although the rooms were dated and the air conditioner was loud. Another guest loved the convenience, cleanliness, safety, and comfort of the hotel, and mentioned the kind front desk staff.

Guest Reviews

Akeem

young couple

10.0

Exceptional

Its was wonderful

Clean

Nothing

Published on 25 Dec 2023

Laura

young couple

7.0

Good

Very clean, great location, convenient parking

Breakfast buffet was too expensive and not very good

Published on 11 Dec 2023

Frederick

family with young children

6.0

Pleasant

My car got broke into. Window broke and items stolen.

Published on 27 Nov 2023

Barry

family with young children

10.0

Exceptional

Nice clean hotel

Close to rocket mortgage and downtown

Published on 24 Nov 2023

Mcdonald

family with young children

5.0

Passable

The location. To the convention center

Having to pay for parking and no breakfast or dinner offered with the rental of the room

Published on 13 Nov 2023

Bowers

family with young children

1.0

Bad

No breakfast. Rude staff. Overpriced.

The pool was nice

The staff was rude. No prices were marked on anything. I was quoted and guaranteed one rate and then charged 60$ more once we arrived.

Published on 13 Nov 2023

Ronald

young couple

1.0

Bad

Death in the family. Couldn't make it.

Trying to contact you.

Published on 09 Nov 2023

Anonymous

young couple

7.0

Good

Rooms ok staff ok. Parking was a shot show

It was close to events

22$ to park and several cars were stolen and broken into and no staff mentioned it to us just other people who stayed there and their vehicle was stolen. Security could of been better

Published on 24 Oct 2023