Drury Plaza Hotel Cleveland Downtown, Cleveland

Top Facilities

parking

bar

See All Facilities

Check Room Options And Availability

Search best deals and room options for your dates

Check Availability

All Facilities for Drury Plaza Hotel Cleveland Downtown

Category	Facilities
Business facilities	Business centre, Meeting/banquet facilities.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Auditory guidance, Non-smoking throughout, Family rooms, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Visual aids: Tactile signs, Facilities for disabled guests.
Safety features	Staff follow all safety protocols as directed by local authorities, First aid kit available.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning, Heating.
Food & Drink	Snack bar, Restaurant, Bar.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	24-hour front desk, Valet parking.
General	Pets allowed, Parking.
Physical distancing	Cashless payment available, Contactless check-in/check-out.
Pool and wellness	Swimming Pool, Fitness centre, Hot tub/Jacuzzi, Swimming pool, Indoor pool, Outdoor pool.
Shops	Minimarket on site.

Guest Ratings For This Property

9.0

Based on 1996 Reviews

100% verified reviews

Comfort

9.3

Cleanliness

9.3

Value For Money

8.6

Facilities

9.2

Reviewers Mention About Drury Plaza Hotel Cleveland Downtown

The Drury Plaza Hotel Cleveland Downtown is highly praised for its beautiful and grand building, spacious and renovated rooms, and friendly staff. Guests appreciate the complimentary breakfast and ev (Read More)ening snacks and drinks. The hotel's location in downtown Cleveland is convenient, and the amenities including the business center and pool are well-maintained. Some minor complaints include low-quality bathroom toiletries. Overall, guests had a wonderful experience and plan to return.

Guest Reviews

Garrick

young couple

5.0

Passable

A good place - Price is High and you Will Pay for Valet Parking!

The room is fine - a bit on the small side. The rooms are clean and the location is good. The price is too high for you get but it is a big city so it comes with the territory. Overall a nice stay. Be prepared to pay for the valet parking!

The parking fee of $37 is not mentioned anywhere.

Published on 03 Jan 2024

Marisa

young couple

6.0

Pleasant

ok stay, I would like more upscale ammenities, the service was not very good. I would not return

the proximity to everything

lacks coziness in the rooms, when you arrive at mid-day, the restaurant is closed for lunch. They lack sitting areas in the main entrance, not a lot to do in the morning at hotel.

Published on 03 Jan 2024

Elizabeth

family with young children

10.0

Exceptional

The hotel was beautiful. The staff was so friendly and our entire stay was excellent. We will definitely stay again when

The hotel was clean, staff was helpful, location was central to everything!

Everything was great!

Published on 31 Dec 2023

Nigel

with friends

10.0

Exceptional

Fantastic place to stay,

Easy check in, valet parking, Extra large room with separate bedroom with King bed. Great view over the plaza, easy walk to the lake front and Rock n roll hall of fame Free drinks and snacks at 5,30, plus free Breakfast each morning.

Glasses and no tea facilities in the room. There was a coffee maker, but quite bitter.

Published on 30 Dec 2023

Lea

family with young children

9.0

Superb

Fantastic location, neat renovated building, huge rooms and great value with free meals

Tremendous value, with the free breakfast, free dinner and happy hour with 2 drinks. Also, location was superb, as we were able to walk to the Cavaliers game, and free currency museum was right across the road. Easy walk to the Arcade, and Heinen's too. Our room, 2 Queen Beds was HUGE as well.

Valet parking was a little expensive at $37/night, BUT the valet crew were fantastic at getting our car quickly and efficiently. Some mornings they even had it running, so it was warm when we got in

Published on 28 Dec 2023

Stefan

young couple

9.0

Superb

I was positively surprised that they offered complimentary dinner! Other than that, the pool was nice, the room was clean and comfortable, and the nearest bus stop wasn't very far away. The general ambiance was great as well.

The food was probably not the healthiest. I also found the mandatory $50 deposit weird. I had no intentions of using the room service or anything like that (and ultimately I ended up not using it), so requiring me to put down a deposit in case I would felt unnecessary.

Published on 21 Dec 2023

Erik

with friends

10.0

Exceptional

Great location and friendly staff. Loved the happy hour and free drinks offered nightly.

Published on 20 Dec 2023

Jennifer

young couple

10.0

Exceptional

We will be back

Everything was very clean and the staff was exceptionally friendly!!

Everything was perfect!

Published on 19 Dec 2023

Chrissy

young couple

10.0

Exceptional

Perfect

Lovely property! Super clean and in a great location! We walked to all the things we wanted to see! Great drinks, dinner and breakfast (all free I might add)!!!

Published on 18 Dec 2023