The Ritz-Carlton, Cleveland, Cleveland | Photos, Reviews & Deals @Holidify

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All Facilities for The Ritz-Carlton, Cleveland

Category	Facilities
Activities	Tennis court, Bowling, Cycling, Hiking.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Allergy-free room, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Accessibility	Toilet with grab rails.
Bathroom	Sauna.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Fruits, Wine/champagne, Breakfast in the room, Room service, Restaurant, Bar.
Safety & security	Security alarm, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi.
Cleaning services	Dry cleaning, Trouser press, Ironing service, Daily housekeeping.
Services & Extras	Key card access.
Food & drink safety	Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Valet parking, Express check-in/check-out, Concierge service, 24-hour front desk.
General	Private parking, Paid WiFi, Pets allowed, Parking.
Physical distancing	Physical distancing rules followed.
Pool and wellness	Personal trainer, Fitness centre, Fitness/spa locker rooms, Fitness classes, Yoga classes, Fitness.
Transport	Electric vehicle charging station, Parking garage.
Shops	Minimarket on site.

Guest Ratings For This Property

8.8

Based on 34 Reviews

100% verified reviews

Comfort

9.2

Cleanliness

8.9

Value For Money

8.1

Facilities

8.9

Reviewers Mention About The Ritz-Carlton, Cleveland

The Ritz-Carlton, Cleveland is highly praised for its exceptional staff and service. Guests commend the welcoming and attentive staff, who went above and beyond to make their stay memorable. The room (Read More)s are described as clean, spacious, and well-appointed, with comfortable beds. The hotel is conveniently located and connected to Tower City and a casino. The food is delicious, and room service is a highlight. Overall, the Ritz-Carlton, Cleveland receives high recommendations for its luxurious experience and excellent service.

Guest Reviews

Nicole

family with young children

10.0

Exceptional

Great way to stay to see the Rock n Roll Hall of Fame and eat nearby.

Clean, beautiful, comfortable and conveniently located.

Finding the entrance was a little tricky - its not the front (which is on a busy road) but on a one-way side street. So, if you pass it, you have to take a block or two to turn around.

Published on 31 Mar 2023

Natasa

solo traveller

5.0

Passable

Jason Manager very helpful professional and kind! He is a 10!

Uninformed stuff and rude. Lots of money cost to stay there for 5 days, so at least they should be more helpful and kind. Room was great but dirty. Inside of the fridge was dirty, looks like they didnt clean it for a long time

Published on 27 Aug 2022

Amy

family with young children

7.0

Good

I feel like the rooms are over priced. The hotel is nothing special for the amount of money charged.

Published on 25 Jul 2022

Balog

young couple

10.0

Exceptional

A very relaxing and pampering weekend away!

Love everthing about the Cleveland Ritz. The staff are all amazing. Very welcoming and always helpful. Have stayed many times over the past 10+ years.

Published on 14 Jul 2022

Kevin

young couple

10.0

Exceptional

Everything! So amazing.

Published on 12 Jan 2022

Dorn

young couple

1.0

Bad

Never again to Ritz Carlton.

not much

staff werent attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks. why deposit?

Published on 04 Dec 2021

Charles

solo traveller

10.0

Exceptional

Location was the key. Close to everything.

Comfy beds. Great location.

All was fine.

Published on 20 Sep 2021

Paul

family with young children

10.0

Exceptional

I selected this property so that I could charge my car overnight. unfortunately the electric chargers are old and do not support the newest Tesla. You need to upgrade your charging units to to be compatible. Unfortunately I had to leave early to charge on the highway and then come back for my family. We made it work, but it was not ideal.

Published on 28 Aug 2021