Reviewers Mention: The Metropolitan at The 9, Autograph Collection received exceptional service from an outstanding bartender, Brandon, who provided excellent cocktails and a tour of the vault. (Read More) The hotel is clean and spacious, with a great location and dog-friendly policy. The staff was accommodating for a wedding ceremony. The hotel offers serenity, luxury, and impeccable attention to detail. The valet was slightly overpriced, but the overall stay was excellent. Lisa, a server at the bar, provided excellent customer service. The bar in The Vault is a must-visit.
Reviewers Mention: The InterContinental Cleveland provided exceptional service and accommodations for a guest who was there for eye surgery, allowing them to check in early and rest. The rooms (Read More)were immaculate and comfortable, with an extremely comfortable bed. The hotel was also praised for its quiet and peaceful environment. The convenience of being connected to the Cleveland Clinic skyway was appreciated, especially during a winter storm. The staff was friendly and accommodating, and the food and dining experiences were excellent. Overall, a highly recommended hotel.
Downtown Cleveland
800 m from Greater Cleveland Aquarium
# 3 out of 3 5 Star Hotels In Cleveland
8.8
(34 reviews)
Facilities:
Parking
, Bar
, Wifi
, Food
Reviewers Mention: The Ritz-Carlton, Cleveland is highly praised for its exceptional staff and service. Guests commend the welcoming and attentive staff, who went above and beyond to make their (Read More) stay memorable. The rooms are described as clean, spacious, and well-appointed, with comfortable beds. The hotel is conveniently located and connected to Tower City and a casino. The food is delicious, and room service is a highlight. Overall, the Ritz-Carlton, Cleveland receives high recommendations for its luxurious experience and excellent service.
5 star hotel with 7 room options
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Reviewers Mention: The Kimpton Schofield Hotel in Cleveland received positive reviews for its spacious rooms, friendly staff, and convenient location. Guests praised the modern and clean rooms, (Read More) as well as the excellent bathroom amenities. The hotel's valet parking and quick check-in process were also appreciated. Some minor drawbacks mentioned were the lack of hooks in the room, noisy A/C, and issues with Wi-Fi speed. Overall, guests highly recommended the hotel for its great service and proximity to downtown attractions.
Downtown Cleveland
800 m from Rock and Roll Hall of Fame
8.2
(392 reviews)
Facilities:
Parking
, Bar
, Wifi
, Food
Reviewers Mention: The Cleveland Marriott Downtown at Key Tower is praised for its nice and comfortable accommodations, with a great view of the Cleveland Browns stadium and water. The staff is (Read More) friendly and attentive, and the lobby is pretty. The room and bathroom are clean and the bed is comfortable, although there were some minor issues with the toilet. The location is convenient for exploring downtown, such as the Rock and Roll Hall of Fame. There were some challenges with room availability and noise due to a football team also staying at the hotel. Overall, it is a top-notch place to stay in Cleveland.
Reviewers Mention: Guests had a pleasant stay at the Fairfield Inn & Suites by Marriott Cleveland Tiedeman Road, praising the cleanliness of the rooms and the hotel in general. The breakfast wa (Read More)s delicious with plenty of options and well-maintained. The staff were friendly and helpful, providing excellent service. The convenient location and great price point make it a worthwhile choice compared to nearby options. Repeat guests had positive experiences with specific staff members, highlighting their friendliness and attentiveness.
Downtown Cleveland
800 m from Greater Cleveland Aquarium
7.5
(482 reviews)
Facilities:
Parking
, Bar
, Wifi
, Food
Reviewers Mention: One guest stayed at the Renaissance Cleveland Hotel and enjoyed the spacious and quiet rooms, although they felt that something was missing. They liked the historic feel of t (Read More)he halls but found the parking garage and lack of a direct entrance to be drawbacks. Another guest mentioned that the room needed some love, with a hole in the wall and a poor-quality mattress. However, overall they still had a good experience and looked forward to the renovations being completed. A third guest mentioned missing the old lobby and wanted a pool and jacuzzi. One guest described the hotel as a wreck due to ongoing construction, while another guest praised the Christmas party and a friend's nice room.
Reviewers Mention: The Hampton Inn Cleveland-Airport/Tiedeman Road received positive reviews for its great rooms, helpful staff, and convenient location near the airport and interstate. Guests (Read More)appreciated the modern amenities, cleanliness, and friendly service. The breakfast was also praised for its variety and quality. Some minor issues mentioned were motion detectors turning off lights in the shower and the lack of wash cloths in the rooms. Overall, guests highly recommended this hotel for a comfortable and enjoyable stay.
Reviewers Mention: The Residence Inn by Marriott Cleveland University Circle/Medical Center receives rave reviews for its exceptional service, prompt response from staff, and immaculate cleanli (Read More)ness. The hotel's convenient location near restaurants and stores, as well as its proximity to a dog park, adds to the overall appeal. Guests appreciate the spacious and clean rooms, friendly staff, and excellent breakfast options. One front desk employee is particularly praised for her kindness and helpfulness. Overall, the hotel provides a top-notch experience with excellent service and amenities.
Downtown Cleveland
200 m from Greater Cleveland Aquarium
8.1
(295 reviews)
Facilities:
Parking
, Bar
, Wifi
, Food
Reviewers Mention: Guests enjoyed their stay at Aloft Cleveland Downtown due to its great location near restaurants and bars. While some found the noise level to be a bit loud, the hotel warns (Read More)guests prior to their stay and provides dark shades for better sleep. The staff were helpful and accommodating, addressing any issues promptly. The hotel is conveniently located for exploring Cleveland attractions, although the bathroom layout and elevator system took some adjusting to. Guests also appreciated the variety of nearby food options.
Downtown Cleveland
500 m from Rock and Roll Hall of Fame
7.0
(523 reviews)
Facilities:
Parking
, Bar
, Wifi
Reviewers Mention: This DoubleTree by Hilton Hotel in Cleveland Downtown - Lakeside received positive reviews for its cleanliness, helpful and friendly staff, particularly the shuttle driver Ca (Read More)rl. The location was convenient for visiting the Rock and Roll Hall of Fame and restaurants. The hotel restaurant was accommodating when a reservation needed to be changed due to a tournament delay. One drawback mentioned was the strong odor of marijuana in the bathroom ventilation system. The rooms were described as well-kept and clean, with the only complaint being a lack of electrical outlets. Overall, guests had a great stay and enjoyed the amenities and services provided.
Downtown Cleveland
600 m from Rock and Roll Hall of Fame
8.0
(524 reviews)
Facilities:
Parking
, Wifi
, Bar
, Food
Reviewers Mention: The front desk staff and breakfast at The Westin Cleveland Downtown are great. The hotel is well-run, despite being an older property. However, the valet service is not great (Read More) and there is no luggage valet service, making it a bit difficult to get from the curb to the room. The rooms are comparable to 2.5 or 3-star hotels, but the bathroom is nice and well-equipped. The lack of a microwave in the room was surprising. The hotel has beautiful lobby decor, the beds are comfortable, and the location is convenient. The parking situation is expensive and inconvenient. The rooms are clean, but there were some issues with the air vent. The gym is large and well-equipped. Overall, the staff is friendly and the hotel is recommended for its cleanliness and service.
Reviewers Mention: Overall, the Residence Inn by Marriott Cleveland Downtown provided a great experience with friendly front desk staff and a clean and cozy room. However, some guests mentioned (Read More) issues with missing kitchen items and a breakfast attendant with a negative attitude. Despite these minor inconveniences, the location was convenient for nearby attractions, and one guest praised the exceptional customer service of the front desk supervisor. Another guest mentioned a disappointing room with a bad smell, but others praised the cleanliness and proximity to local amenities.
Downtown Cleveland
600 m from Rock and Roll Hall of Fame
8.7
(592 reviews)
Facilities:
Parking
, Bar
, Wifi
, Pool
, Food
Reviewers Mention: The Hilton Cleveland Downtown exceeded expectations with outstanding service and breathtaking views. The staff was friendly and welcoming, and the rooms were clean and comfor (Read More)table. Some minor issues like occasional elevator outages and lack of cleanliness in one room were mentioned but did not overshadow the overall positive experience. The hotel received praise for its professionalism, knowledge, and accommodation during events. Guests appreciated the convenient location, dining options, and Christmas decor. Free parking and breakfast were not provided, but other amenities like a hot tub, pool, and upgraded internet were enjoyed. The spacious rooms with lake views were a highlight, and the staff's hospitality made the stay memorable.
Reviewers Mention: The Hilton Garden Inn Cleveland Downtown received mixed reviews. One guest complained about a bright thermostat in the room that affected their sleep. However, the hotel's lo (Read More)cation near the Rocket Mortgage Fieldhouse and restaurants was praised by another guest. A family of five had a pleasant stay, with a spacious suite, friendly staff, and clean amenities, although the rooms were dated and the air conditioner was loud. Another guest loved the convenience, cleanliness, safety, and comfort of the hotel, and mentioned the kind front desk staff.
Reviewers Mention: This Holiday Inn Express in Cleveland Downtown is located in a historic old bank building, making it a unique and interesting hotel. The rooms are spacious, resembling studio (Read More) apartments, and the downtown location is ideal, with various attractions within a 10-minute walk. However, some guests mentioned a lack of hospitality during check-in, emphasizing the importance of making guests feel welcome in the hospitality industry.
Reviewers Mention: The Hyatt Regency Cleveland at The Arcade is highly praised for its wonderful staff and unbeatable location. Guests appreciate the beautiful decorations during the holidays a (Read More)nd the complimentary treats. However, some guests were disappointed with the lack of in-room entertainment options. The hotel's team is commended for their exceptional service for weddings. The clean and comfortable rooms, as well as the convenient proximity to restaurants, bars, and downtown attractions, are highlighted. Overall, it is regarded as a great hotel with an amazing location.
Reviewers Mention: The Crowne Plaza Cleveland at Playhouse Square is praised for its attentive staff, beautiful views, and convenient location. Guests appreciate the family suites and the hotel (Read More)'s close proximity to attractions like the theater district and Cleveland Clinic. The staff goes above and beyond to provide excellent service, with special mentions for individuals like Mr. Alex and Aaron. However, some guests were disappointed with the breakfast at the hotel's restaurant, finding it to be of poor quality and not worth the price. Overall, it is highly recommended for its luxurious accommodations and exceptional service.
Reviewers Mention: The Hampton Inn Cleveland-Downtown receives mixed reviews. Some guests appreciate the nice staff and great breakfast, but mention outdated rooms and a lack of available suite (Read More)s. Others love the awesome location, helpful and friendly staff, and amazing view from the room. The breakfast selection and comfortable rooms are praised, but city noise is mentioned. The hotel is commended for its location, affordability, and helpful staff. Walkability to nearby attractions is highlighted. Some noise and offensive behavior in certain areas are mentioned, but overall, the hotel exceeds expectations for many guests.
Reviewers Mention: The restaurant staff at Hotel Indigo Cleveland Downtown received high praise for their phenomenal service and attentiveness. One guest mentioned how a waitress proactively ch (Read More)anged their noisy room without being asked. However, the housekeeping was said to be lacking, with multiple guests finding cleanliness issues in their rooms. Despite this, the staff overall were friendly and accommodating, making the stay enjoyable. The location was convenient, with plenty of nearby activities and excellent walkability. The overnight staff also received positive feedback for their quick and efficient service.
Reviewers Mention: One guest had a pleasant stay at the La Quinta by Wyndham Cleveland - Airport North. They were pleased with the clean and spacious room, as well as the efficient shuttle serv (Read More)ice. The property was well-maintained and quiet. Another guest enjoyed their stay, with clean and modern rooms and helpful staff. Although the shower water pressure was average and the breakfast was typical, it did not detract from their overall impression. A third guest found the hotel clean and the front desk staff helpful, but mentioned that the cleaning staff could be noisy during the day.
Downtown Cleveland
700 m from Rock and Roll Hall of Fame
9.0
(1996 reviews)
Facilities:
Parking
, Bar
, Wifi
, Pool
Reviewers Mention: The Drury Plaza Hotel Cleveland Downtown is highly praised for its beautiful and grand building, spacious and renovated rooms, and friendly staff. Guests appreciate the compl (Read More)imentary breakfast and evening snacks and drinks. The hotel's location in downtown Cleveland is convenient, and the amenities including the business center and pool are well-maintained. Some minor complaints include low-quality bathroom toiletries. Overall, guests had a wonderful experience and plan to return.
Reviewers Mention: The Comfort Inn Downtown Cleveland is highly recommended for a quiet getaway with comfortable, soundproof rooms and soft beds. The hotel offers clean rooms with nice views, a (Read More) decent-sized bathroom, and amenities like a microwave and refrigerator. The staff is friendly and helpful, and the complimentary breakfast has a variety of healthy options. The location is convenient, with nearby restaurants, shows, and a casino. Overall, it provides good value for the price. Note: There were some minor issues with the bathroom doorway and key lock, but they did not greatly impact the overall experience.
Downtown Cleveland
1000 m from Greater Cleveland Aquarium
9.4
(235 reviews)
Facilities:
Parking
, Wifi
Reviewers Mention: ROOST Cleveland is highly recommended for a weekend trip. Guests had a great experience with clean and well-maintained 2-bedroom apartments at a good price. The staff was fri (Read More)endly and the beds were comfortable. It is considered the best place to stay in downtown Cleveland, with spacious rooms, a full kitchen, and beautiful views. The hotel is immaculately clean and offers a variety of amenities, including a workout room, community room, and indoor parking. It is conveniently located near popular attractions and entertainment venues.