Embassy Suites by Hilton Indianapolis Downtown, Indianapolis

About Embassy Suites by Hilton Indianapolis Downtown

Located in downtown Indianapolis, the Embassy Suites by Hilton offers a beautiful and welcoming experience. The friendly and helpful staff make guests feel right at home, and the rooms feel like a private apartment. The hotel is kept immaculately clean, and the breakfast and afternoon snacks are delicious. The rooms are comfortable and well-equipped with amenities. The hotel is conveniently located near the Circle Center Mall and other attractions. The hotel provides a superb and enjoyable stay.

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All Facilities for Embassy Suites by Hilton Indianapolis Downtown

Category	Facilities
Activities	Happy hour.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Family rooms, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Face masks for guests available, First aid kit available.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Snack bar, Vending machine (snacks), Kid meals, Vending machine (drinks), Room service, Restaurant, Bar.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi.
Cleaning services	Dry cleaning, Trouser press, Ironing service, Daily housekeeping, Laundry.
Food & drink safety	Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized.
Common areas	Shared lounge/TV area.
Reception services	Express check-in/check-out, Luggage storage, 24-hour front desk.
General	Paid WiFi, Parking on site, Parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
Pool and wellness	Hot tub/Jacuzzi, Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Sun loungers or beach chairs, Fitness.
Transport	Accessible parking, Car hire, Parking garage.
Shops	Minimarket on site.

Guest Ratings For This Property

8.2

Based on 638 Reviews

100% verified reviews

Comfort

8.6

Cleanliness

8.5

Value For Money

7.7

Facilities

8.3

Guest Reviews

Dylan

young couple

10.0

Exceptional

Had a great time

Great view perfect spot in the city

Published on 02 Jan 2024

Kayla

family with young children

8.0

Very good

My kids enjoyed the pool

There was no dislikes

Published on 16 Dec 2023

Lori

young couple

7.0

Good

Decent

Everything was ok. The location was great!

We had a very hard time figuring out how to get into the hotel. It was very frustrating, the parking garage had a small green E. It would be helpful to have a large sign right in the parking garage clearly marking the hotel entrance. We talked to other people they also had issues figuring out where to go.

Published on 16 Dec 2023

Jhara

young couple

6.0

Pleasant

Not worth the money paid

Nice staff

Hotel under construction. Windows filthy in room. Parking is not close enough

Published on 06 Dec 2023

Cynthia

solo traveller

8.0

Very good

Location

Construction and ability to access hotel

Published on 05 Dec 2023

Scott

group

10.0

Exceptional

The room was great, staff fantastic and overall location outstanding.

The construction in the main lobby was disappointing knowing the premiums we paid for this specific weekend.

Published on 04 Dec 2023

Juditxi

review category business travellers

5.0

Passable

The size of the room was nice and the front desk staff was very helpful.

The hotel did not mention that they were renovating the entire lobby. It was noisy and the elevator from the parking lot to the reception was not available, so you either had to use a freight elevator or walk a flight of stairs with your luggage. The furniture and the floors inside the room were old and a bit rusty. There was a piece of linoleum floor missing in the dining area. Even though the staff came in and cleaned the room every day, they never took the trash out from the kitchen area. So, by the end of my stay, the room did not smell good. Too overpriced for the accommodations.

Published on 28 Nov 2023