Travelmenu
Travel agency in Gurgaon
Joined Holidify in January, 2023
69 users connected by Holidify
Travelmenu Reviews
We are extremely disappointed with the service provided by Travel Menu. It has been a truly pathetic experience. We urge others to obtain a proper written agreement, complete with a signature and stam (Read More)p, from Travel Menu before engaging with them. The staff members are highly unprofessional and consistently demonstrate a casual approach when dealing with customers. Despite availing of their tour package, our overall experience was dreadful.
The tour manager, Mr. Hemant, proved to be grossly unprofessional and lacked the necessary experience for his position. The frequent changes in hotels and their failure to adhere to their commitments were deeply frustrating. To make matters worse, the hotels provided lacked basic amenities such as towels, soap, and other essentials. Shockingly, we were even charged for water bottles, which should have been complimentary. Despite raising multiple complaints, Travel Menu has refused to acknowledge their mistakes or take responsibility for the issues we encountered.
It is disheartening to note that Mr. Hemant consistently provided their management with false feedback to conceal his own errors. This highlights a severe lack of integrity within the company's operations.
As a group of 31 individuals, we are collectively dissatisfied with the service received. It is evident that Travel Menu prioritizes monetary gain over the emotional well-being and satisfaction of their customers. We entrusted them with our pilgrimage, not a mere picnic, only to be deceived. The commitments they made were not fulfilled, leading us to question their sincerity. We believe that Baba Bholenath and Badrinarayji would not forgive such actions, as Travel Menu has callously toyed with our beliefs.
Amidst this unfortunate situation, we acknowledge that one positive aspect was their ability to make quick changes and rearrange the tour plan. However, this does not absolve Travel Menu of our numerous other grievances.
We insist on a proper investigation into our concerns, accompanied by a timely response and resolution. It is our hope that Travel Menu genuinely values its customers and will take immediate action to rectify the situation. Failure to address our concerns satisfactorily will compel us to seek assistance from consumer protection organizations and share our experiences through online reviews and social media platforms.
Fantastic service provided by TravelMenu & CabMenu. Especially Hotels provided by team was very good & with full of amenities. Mr. Tapas Dadhich managed well. Thank you, Tapas Sir for serving better. (Read More)I ensure, It was first trip with you but not the last...!
It was really awesome trip very well organised. Stay was wonderful everything is being take cared starting from the property to travel food. It was indeed wonderful trip even with the kids it's conven (Read More)ient
Thanks to TravelMenu, our Chardham yatra was a seamless experience. The accommodations were comfortable, the food was delicious, and the staff was attentive to our needs
It was a marvelous trip arranged by Travel Menu. Trip organized from Gurgaon to Jim Corbett. The arrangement was as per expectations. I refer the travel menu to all who are interest in solo or group t (Read More)rips. Thanks, Travel Menu
About Travelmenu
Travel menu is a brain child of 3 friends, it was established as a company in 2019 by them while they were in their 2nd year of college. Travel menu deals in both Domestic Travel, Inbound Travel & International Travel and MICE tours. We are here to cater all of your needs , from finding the best destination to delivering the best services. All you need to do is just provide us with the details and (Read More) relax and let us handcraft your next vacation.
Address
Sector - 14, Gurgaon, 122001, India
Destinations Covered
Andaman and Nicobar Islands Goa Himachal Pradesh Jammu and Kashmir Kerala Meghalaya Nagaland Rajasthan Uttarakhand Golden Triangle (Delhi, Agra, Jaipur) Char Dham AssamServices Offered
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa
Travelmenu is listed in
- Andaman and Nicobar Islands Travel Agents
- Goa Travel Agents
- Himachal Pradesh Travel Agents
- Jammu and Kashmir Travel Agents
- Kerala Travel Agents
- Meghalaya Travel Agents
- Nagaland Travel Agents
- Rajasthan Travel Agents
- Uttarakhand Travel Agents
- Golden Triangle (Delhi, Agra, Jaipur) Travel Agents
- Char Dham Travel Agents
- Assam Travel Agents