Currently Active
The Navigators
Travel agency in Shimla
Joined Holidify in April, 2024
4051 users connected by Holidify
4 Documents Verified View
The Navigators Reviews
Everything's good
There's nothing which I didn't like
I travelled with The Navigators in a group of 20 pax, and the level of mismanagement we experienced was completely unacceptable. This trip was a clear example of how not to handle group travel. There was a total lack of planning, coordination, and professionalism throughout.
What was promised before the trip and what was delivered on ground were completely different. Communication was chaotic, (Read More)responsibilities were unclear, and there was no proper support when issues arose. For a company claiming to be experienced in travel management, this level of negligence is shocking.
Problems were not just occasional — they were constant. Instead of resolving concerns, they were delayed, ignored, or handled casually. The group was left to deal with confusion, frustration, and unnecessary stress that could have easily been avoided with basic planning and accountability.
Managing a group of 20 people requires competence and experience. Unfortunately, The Navigators demonstrated neither. There was no ownership of mistakes, no urgency to fix problems, and no respect for the time and expectations of the travellers. The entire experience felt careless and unprofessional.
Travel is supposed to be enjoyable. With The Navigators, it turned into a lesson in disappointment. Based on this experience, I strongly advise against choosing The Navigators, especially for group tours or large groups. There are far better and more reliable travel operators available.
Trip to Jaisalmer, Jodhpur, Rajasthan
I booked a Jodhpur and Jaisalmer package with The Navigators and had a very good experience. Priyanka coordinated everything well. The hotels were nice, the desert camp and tents were well managed, and the itinerary was planned properly.
Our driver was cooperative and helpful throughout the trip. Everything was organized as promised. I would definitely recommend The Navigators for Rajasthan trave (Read More)l.
Hospitality of the company I most liked .
I recently had a spiti tour with the navigator tour and travel.
Nothing about to dislike.
The Navigators replied09 Oct, 2025
Thank you for your feedback
Trip to Ladakh, Pangong Lake, Nubra Valley, Leh
Both the cab Drivers were really good & supportive & in Nubra stay and foos in hotel was good.
I faced huge issue with Food in Srinagar & Kargil at hotel.Food was very average & i shared photo as well to vendor. Also soap , Dental kit & Toilet paper was missing in hotel room. After this when moved to Leh i got very small room which was not up to the mark. Nubra & last Day in Leh stay was good.
Trip to Manali, Dalhousie, Shimla, Dharamsala, Himachal Pradesh, Mcleod Ganj, India
nothing
Giving 1 start as I can't write a review without it.
DONT TRUST THEM, HALF THE PLACES IN THEIR ITINERARY ARE SHUT WHEN YOU GO, THEY DONT ASSIGN LOCAL HIMACHALI CABS AND DRIVERS AND INSTEAD GIVE YOU RUDE AND ILL-MANNERED DRIVERS FROM PUNJAB WHO RUN AWAY IN MIDDLE OF NIGHT LEAVING YOU STRANDED AT HOTEL WANT MONEY IN ADVANCE AS SOON AS YOU START YOUR TOUR, THREATEN THE TOURIST IF YOU DON'T DO AA TH (Read More)EY SAY
I booked a Himachal tour with this people from 21st to 29th june, they made an extensive list of attractions and sold their package.
1st day driver came to pick us up from Delhi airport and demanded we pay him 15000 (out of total cab package of 36000 Navigators were to give him) i paid and next day he took us for Shimla sightseeing starting at kufri where the Indira tourist park, mini zoo and Hip Hip hurray amusement park which were part of our itinerary for Sunday were already closed. Driver dropped us a Km away from the Nature park i had my mother with me who's a senior citizen and my 9 month old kid. The driver told us cars Don't go beyond a point and we started walking and realised all tourist cars were coming to that point. I had to argue with the Driver who was mannerless and kept using cuss words repeatedly inspite of multiple warnings not to do so. As we went forward he started dictating our trip and said we should not eat breakfast from our hotel(which i had already paid for)the next day and leave by 8 am.
Next day he was already angry aa we had breakfast from hotel and started taunting us in his rude tone i couldn't deal with his unnecessary sarcasm towards us for not following his orders and complained to Navigators, they agreed to change the Driver and left the responsibility of finding a new driver on the current rude driver whom i had complained against. He found a new driver and a completely Drug addict looking punk weighing 50 kgs came with his cab woth private number plate (PB43-G4209) he took over for rest of our tour. he was a sweet talking scamster and took 150000 (of the remaining 21000) for the cab and vanished in the middle of the night with my money, headphones worth 6000 and a blanket given to him by hotel. Surprisingly the Navigators did not have any information about this driver like his License, Aadhar number etc. they raised their hands and started blaming the first driver who had assigned him as his replacement. I was made to pay extra for the cab from Dharmashala to Dalhousie as they said Cab budget is already exhausted as the driver ran away at night with 15000. Then they came up with the most unexpected blunder and said they'll assign the same Driver from first day against whom i had complained and there's no scope of discussion about it. That was it, I cancelled the remaining of my tour with them immediately and then they started threatening me saying we are not responsible for what happens to you after this. I had to manage rest of my tour myself and managed to finish it in a better way.
Trip to Himachal Pradesh
Navigator booked shimla hotel and dalhousie hotel was not good no hygiene no staff available at hotel ,and also they made package wrongly they added worthless some places which was not completed in our 8 days tour plan ..when I asked about the jwalamukhi place they can denied but they added for in 8 days..but reality is we can not complete jwalamukhi temple in 8 days trip.and also driver behavior (Read More)was rude in whole trip.
Trip to Kinnaur Valley
All the places.
Though the hotels were good, they differed from what was mentioned in the itinerary. Also, I had to follow up each time to learn the name of the hotel or homestay.
About The Navigators
The Navigator isn't just a travel agency; we're your portal to an unforgettable symphony of snow-capped peaks, verdant valleys, and whispered secrets of ancient monasteries. We're not just about booking hotels and transportation. We curate itineraries that dance to the rhythm of your adventurous spirit, whether you crave heart-pounding treks, soul-stirring cultural encounters, or simply the chance to breathe in the rarified air and let your worries melt away. Think of us as your Himalayan sherpa, guiding you through hidden gems, secret waterfalls, and local markets bursting with vibrant colors and exotic spices. We'll introduce you to smiling faces, share stories whispered down through generations, and show you the Himalayas like no travel brochure ever could. Let The Navigator be your compass, your confidante, your Himalayan whisperer. Contact us today and get ready to rewrite the meaning of adventure.
(Read More)
Address
Jhauta Niwas, Jiwanoo colony, Kasumpti, Shimla, Himachal Pradesh 171009, Shimla, 171009, India
Destinations Covered
Dalhousie Dharamsala Kinnaur Valley Ladakh Mussoorie Nainital Spiti Goa Himachal Pradesh Jammu and Kashmir Kerala Rajasthan Uttarakhand DharmasthalaServices Offered
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa
The Navigators is listed in
- Dalhousie Travel Agents
- Dharamsala Travel Agents
- Kinnaur Valley Travel Agents
- Ladakh Travel Agents
- Mussoorie Travel Agents
- Nainital Travel Agents
- Spiti Travel Agents
- Goa Travel Agents
- Himachal Pradesh Travel Agents
- Jammu and Kashmir Travel Agents
- Kerala Travel Agents
- Rajasthan Travel Agents
- Uttarakhand Travel Agents
- Dharmasthala Travel Agents
