Ms Paradise Holidays
Travel agency in Shimla
Joined Holidify in June, 2023
985 users connected by Holidify
ACCOUNT SUSPENDED due to customer complaints
Holidify Ratings & Reviews
They are liars, they will take your money and will not book the tour
KASHMIR
WARNING: Do NOT Book with MS Paradise Holidays – A Deeply Misleading and Unprofessional Agency
Our recent trip to Kashmir, organized through MS Paradise Holidays, turned into a stressful ordeal due to the agency’s shocking level of mismanagement, dishonesty, and lack of professionalism. This is not just a negative review—this is a serious warning for anyone considering them for travel.< (Read More)br>
1. Misleading Promises & False Itinerary Execution
We booked our package only after confirming specific requirements—especially hotel stays in Gulmarg and Sonmarg. Instead, we were placed in Tangmarg, under a hotel deceptively named “Gulmarg Inn.” We were never informed of this change, and the agency later blamed “budget issues”—after having already asked us to stretch our budget. It felt like a bait-and-switch.
Numerous sightseeing points listed in the itinerary were never covered. In Pahalgam, we were told one local cab was needed, but we ended up hiring separate vehicles at almost every location—Gulmarg, Sonmarg, Pahalgam—at our own expense. In Srinagar, we were promised several included activities, but only received a one-hour Shikara ride. Everything else required more payments. This was blatant misrepresentation.
2. Highly Unprofessional Payment Handling
Despite paying ₹35,000 in advance (total package ₹80,000 for two adults and one child), no advance hotel bookings were made by the agency. Each day, we were sent UPI links to pay directly to hotels and drivers. This was unlike anything we’ve experienced with any legitimate travel company. It became obvious the actual cost of the trip was much lower—meaning the agency pocketed a massive cut without providing any real service or transparency.
3. A Disturbing Incident on Our Last Day
On our final day in Jammu, we requested a few extra hours at the hotel due to a late train. To our horror, during checkout, the hotel informed us that even the original booking hadn’t been paid for. We were stuck, humiliated, and nearly missed our train. No one from the agency responded to our repeated calls. Only after an hour of stress did the hotel finally get through to someone and secure the payment.
4. The Trip Was Saved Only by Kashmir Itself
The only redeeming part of our journey was the kindness of the Kashmiri people—the hotel staff, drivers, and locals who treated us with warmth and respect. Their hospitality stood in stark contrast to the poor conduct of MS Paradise Holidays.
This was not just an inconvenience—it was a deliberate, systematic failure of duty by a travel agency that operates without ethics or transparency.
I strongly urge everyone: Do not trust MS Paradise Holidays with your time, money, or safety. What was meant to be a dream vacation became a constant source of stress and anxiety. Save yourself from the trauma and choose a travel provider that respects your trust.
Our recent trip to Kashmir, organized through MS Paradise Holidays, turned into a stressful ordeal due to the agency’s shocking level of mismanagement, dishonesty, and lack of professionalism. This is not just a negative review—this is a serious warning for anyone considering them for travel.< (Read More)br>
1. Misleading Promises & False Itinerary Execution
We booked our package only after confirming specific requirements—especially hotel stays in Gulmarg and Sonmarg. Instead, we were placed in Tangmarg, under a hotel deceptively named “Gulmarg Inn.” We were never informed of this change, and the agency later blamed “budget issues”—after having already asked us to stretch our budget. It felt like a bait-and-switch.
Numerous sightseeing points listed in the itinerary were never covered. In Pahalgam, we were told one local cab was needed, but we ended up hiring separate vehicles at almost every location—Gulmarg, Sonmarg, Pahalgam—at our own expense. In Srinagar, we were promised several included activities, but only received a one-hour Shikara ride. Everything else required more payments. This was blatant misrepresentation.
2. Highly Unprofessional Payment Handling
Despite paying ₹35,000 in advance (total package ₹80,000 for two adults and one child), no advance hotel bookings were made by the agency. Each day, we were sent UPI links to pay directly to hotels and drivers. This was unlike anything we’ve experienced with any legitimate travel company. It became obvious the actual cost of the trip was much lower—meaning the agency pocketed a massive cut without providing any real service or transparency.
3. A Disturbing Incident on Our Last Day
On our final day in Jammu, we requested a few extra hours at the hotel due to a late train. To our horror, during checkout, the hotel informed us that even the original booking hadn’t been paid for. We were stuck, humiliated, and nearly missed our train. No one from the agency responded to our repeated calls. Only after an hour of stress did the hotel finally get through to someone and secure the payment.
4. The Trip Was Saved Only by Kashmir Itself
The only redeeming part of our journey was the kindness of the Kashmiri people—the hotel staff, drivers, and locals who treated us with warmth and respect. Their hospitality stood in stark contrast to the poor conduct of MS Paradise Holidays.
This was not just an inconvenience—it was a deliberate, systematic failure of duty by a travel agency that operates without ethics or transparency.
I strongly urge everyone: Do not trust MS Paradise Holidays with your time, money, or safety. What was meant to be a dream vacation became a constant source of stress and anxiety. Save yourself from the trauma and choose a travel provider that respects your trust.
Bat krne ki tmiz tk ni h
Staff se kam krwa kr unke pese kha jate baki to ky krna inone
Tourist se bat krne ki tmiz ni h
Don't trust paradise holidays
I booked my package through MS Paradise. Kiran Ranta, Harman who pretends to run this bogus company are criminals. Read honset reviews on Goggle with search word as fraud. Rest are all fake reviews. A (Read More)ll her so called employees Susheela, Rajat, Amit, Pushpakabir are with criminal background. Kiran Ranta and Harman have criminal charges on them for cheating and fraud. They took money before hand and harassed us at every stage. Kiran Ranta did not pay at both the hotels Kasol and Manali as well poor cab driver. She and her so called team is an eyewash. They are all criminals. With many police cases registered on them. People don't waste your hard earned money on these criminals. They can lie and go to any extract to fleece money from you. Beware!! Kiran Ranta and Harman are criminals.
Very unprofessional people, they will keep you hanging after taking advance. And within tour also they do not pay to cab and hotels and inturn they keep you waiting for check-ins and cab movement.
• Trip to Mathura, Vrindavan
Urmila ji & other coordinators nice trip thank you for your services
Wrong promises of hotel booking, they will take 50% money from u and at hotels u only have to pay , at the runtime they will increase hotel and cab charges and u don't even know these people only virt (Read More)ually contact so u will fill helpless in other cities,they only focus on profit never believe on customer satisfaction, I was in 5 days honeymoon tour but these guys totally ruined my trip.
Mandi was great with the entire process from planning to updates during the trip. We had 11 people and everything was perfectly executed.
About Ms Paradise Holidays
MS Paradise Holidays is dedicated to providing a comprehensive, quality tour booking experience. We take care of all your needs and requirements from the moment you reach out to us for securing an apt tour package for your trip. MS Paradise Holidays Travels virtually provides all major Indian tours and packages. Moreover, you are free to choose from our readily available itineraries or provide yo (Read More)ur own details to let us create a customized tour or itinerary based on your individual requirements. Paradise Holidays Travels takes care of everything, right from boarding to completing the tour successfully. Just tell our experts about all your tour package requirements and get apt solutions within no time.
Address
Verma Niwas 1st Floor ICICI Bank Building BCS New shimla, Shimla, 171009, India
Destinations Covered
Asia Maldives Singapore Thailand Spiti Sikkim Uttarakhand Dubai Rajasthan Jammu and Kashmir Kerala Himachal Pradesh Andaman and Nicobar IslandsServices Offered
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa
Ms Paradise Holidays is listed in
- Asia Travel Agents
- Maldives Travel Agents
- Singapore Travel Agents
- Thailand Travel Agents
- Spiti Travel Agents
- Sikkim Travel Agents
- Uttarakhand Travel Agents
- Dubai Travel Agents
- Rajasthan Travel Agents
- Jammu and Kashmir Travel Agents
- Kerala Travel Agents
- Himachal Pradesh Travel Agents
- Andaman and Nicobar Islands Travel Agents